Therapeutic Science for Rehabilitation (재활치료과학)

Korean Society of Neurological Occupational Therapy (대한신경계작업치료학회)
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Phenomenological Research on Burnout Experience of Hospital Occupational Therapists

병원급 의료기관에서 근무하는 작업치료사의 소진 경험에 대한 현상학적 연구

  • Hwang, Na-Kyoung (Dept. of Occupational Therapy, Seoul North Municipal Hospital) ;
  • Jung, Min-Ye (Dept. of Occupational Therapy, College of Health Science, Yonsei University)
  • 황나경 (서울특별시 북부병원) ;
  • 정민예 (연세대학교 보건과학대학 작업치료학과)
  • Received : 2019.12.10
  • Accepted : 2019.12.27
  • Published : 2020.11.30
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Abstract

Objective : This study aimed to understand the burnout experience of hospital occupational therapists through phenomenological research. Methods : We conducted in-depth interviews with 6 occupational therapists working at hospital for 8 weeks. The data were analyzed using the Palangsae 2.0 software to derive meaning through the process of transcription and data entry, coding, and topic creation. Results : From the collected data, 14 sub-themes, 9 theme clusters, 3 categories were identified. The cause of burnout was confirmed as being due to therapy-related work and workplace conditions. The impacts of burnout on individual life were psychological in nature and also included being an adverse, influence on others. The coping strategies to deal with burnout were enrichment of personal life, self-awareness and philosophy, conscious approach, social support, and setting new goals for life. Conclusion : We suggest that spontaneous efforts are needed by occupational therapists in order to alleviate the conflicts of job identity. In addition, organizational regulations and programs and the establishment of horizontal organizational cultures are required to overcome and prevent burnout of occupational therapists.

목적 : 본 연구는 현상학적 연구방법을 통해 병원급 의료기관에서 근무하는 작업치료사의소진의 본질을 탐구함으로써 소진을 완화하기 위한 방법을 개발하는데 필요한 기초자료를 제공하고자 한다. 연구방법 : 병원급 의료기관에서 근무하는 작업치료사 6명을 대상으로 8주간 심층면담을 실시하였다. 면담 자료는 Colaizzi의 현상학적 연구방법을 통해 분석하였고, 자료 전사 및 주제생성과, 범주화 과정에 파랑새 2.0 소프트웨어를 사용하였다. 결과 : 수집된 자료를 통해 14개의 주제, 9개의 주제모음, 3개의 범주를 도출하였다. 분석 결과, 소진의 원인은 병원 작업치료 업무에서 오는 소진, 업무 환경에서 오는 소진 등으로 확인되었고, 소진이 개인의 삶에 미치는 영향은 내면 심리변화와 타인에 대한 영향이었다. 소진에 대한 대처 전략으로는 개인 삶의 풍요화, 자기 인식과 철학, 인식적 접근, 사회적 지지, 삶의 새로운 목표 설정 등으로 나타났다. 결론 : 반복되는 재활과정에서 오는 타성과 치료 효과에 대한 확신 부재에서 경험하는 직업 정체성 갈등을 해결하고 작업치료의 가치 제고를 위한 자생적 노력이 필요함을 제언한다. 또한 소진예방을 위한 조직 차원의 규정 및 교육 프로그램 마련과 수평적인 인간관계를 지향하는 조직문화의 확립이 필요할 것이다.

Keywords

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