정보화정책 (Informatization Policy)

한국지능정보사회진흥원 (National Information Society Agency)
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델파이와 AHP 기법을 활용한 전자정부사업 규제의 적정성 분석모델에 관한 연구

A Study on Analysis Model of E-government Business Regulation Using Delphi and AHP Method.

  • 투고 : 2020.03.05
  • 심사 : 2020.04.08
  • 발행 : 2020.06.30
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초록

본 연구의 목적은 전자정부 사업 규제에 대해 이해당사자의 파편적인 주장에 근거하여 규제를 제정하지 않고, 정량적인 방법에 의해 규제의 비용편익분석을 하고 이에 따라 규제 도입여부를 판단하도록 하는 것이다. 이를 위해 전자정부 규제 마련 시 추구해야 할 정책 목적을 기반으로 정량적인 규제분석 모델을 마련하고자 하였다. 먼저 전자정부 규제 시, 추구해야 할 정책목적을 델파이 기법을 적용하여 대중소 분류로 나누어 도출하였으며, 이를 기반으로 AHP 기법을 적용하여 개별 정책목적 항목의 중요도를 설정하였다. 또한 이러한 분석모델을 기반으로 기존 전자정부 규제에 대해서도 그 적정성을 분석하였다. 분석결과 다수 규제들이 규제 제정 당시 논의되었던 일부의 규제 목적은 달성되었다고 할 수 있으나, 전체적인 국민편익 측면에서도 부(-)의 효과가 나타났으며 효율성과 소비자 편익 측면에서 부정적인 영향이 크다고 분석되었다.

The purpose of this study is to prevent enactment of regulations on the basis of fragmented claims by stakeholders about e-government business regulations, and to rather decide whether to introduce regulation by quantitative methods based on cost-benefit analysis. To this end, a quantitative regulatory analysis model is to be prepared based on the policy objectives to be pursued when preparing e-government regulations. First, for regulating e-government business, the policy objectives to be pursued were derived large and small categories by applying the Delphi technique. The importance of each policy objective item was then set by applying the AHP technique. Also, based on this analysis model, the appropriateness of the existing e-government regulations was analyzed. As a result of the analysis, many of the regulations partly met the objectives discussed at the time of enactment, but negative effects were also observed in terms of overall efficiency and consumer benefits.

키워드

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