임상 치과위생사의 직무만족도 영향요인 분석: 학업병행과 일반을 중심으로

An Analysis of the Factors Affecting Job Satisfaction in Clinical Dental Hygienists: Focusing on Schoolwork and General

본 연구의 목적은 치과의료기관의 전문인력인 학업을 병행하는 치과위생사와 일반 치과위생사의 직무만족도 영향요인을 파악하여 이직의도를 낮추고 직무만족을 향상시키는 면밀한 방안을 모색하는데 기초자료로 활용하고자 실시되었다. 자료수집은 2019년 7월 20일부터 9월 20일까지 대전·충청도·경상도 지역에 치과 병·의원에서 근무하는 임상 치과위생사를 편의표본추출 하였고, 자기기입식 방법으로 작성하였으며, 자료는 IBM SPSS/WIN 20.0을 이용하여 T-test, One-way Anova, Pearson correlation, Stepwise multiple regression analysis 등으로 분석하였다. 학업병행 치과위생사의 직무스트레스는 전문직 자아개념과 직무만족도와 음의 상관관계를 나타냈고, 전문직 자아개념과 직무만족도는 양의 상관관계를 나타냈으며, 일반 치과위생사의 직무스트레스는 전문직 자아개념과 직무만족도와 음의 상관관계를 나타냈고, 전문직 자아개념과 직무만족도는 양의 상관관계를 나타내었다. 학업병행 치과위생사의 직무만족도에 영향요인은 전문직 자아개념, 직무스트레스, 30세 이상에서, 일반 치과위생사는 전문직 자아개념, 직무스트레스, 중간관리자급에서 나타났다. 이에 학업병행 치과위생사와 일반 치과위생사의 직무만족도에 전문직 자아개념과 직무스트레스가 영향요인임을 알 수 있었으며, 전문직 자아개념의 체계적인 정립과 적극적인 제도적 지원으로 올바른 치과 조직문화 형성에 초점을 맞출 필요가 있을 것으로 생각된다.

The purpose of this study was to identify the factors affecting job satisfaction in dental hygienists with and without schoolwork, who form professional manpower in dental clinics, and provide basic data that could help develop detailed plans for reducing the turnover intention and improving job satisfaction. For data collection, convenience sampling was performed among clinical dental hygienists at dental clinics in Daejeon and Chungcheong and Gyeongsang Provinces from July 20 to September 20, 2019, and a self-administered questionnaire was used and the data were analyzed by T-test, One-way Anova, Pearson correlation, Stepwise multiple regression analysis, etc. using IBM SPSS/WIN 20.0. For the dental hygienists with schoolwork, job stress was negatively correlated with professional self-concept and job satisfaction, and professional self-concept was positively correlated with job satisfaction; for the dental hygienists without schoolwork, job stress was negatively correlated with professional self-concept and job satisfaction, and professional self-concept was positively correlated with job satisfaction. The factors affecting job satisfaction were professional self-concept, job stress, and age of ≥30 for the dental hygienists with schoolwork and professional self-concept, job stress, and the position as a middle manager for those without schoolwork. To put these results together, professional self-concept and job stress were factors affecting job satisfaction for dental hygienists with and without schoolwork. It is necessary to focus on the formation of good dental organizational culture through positive institutional support as well as through systematic establishment of professional self-concept.