DOI QR코드

DOI QR Code

The Effect of Participant Personal Competence and Project Characteristic on Performance in Product Development Projects: Focused on Knowledge Sharing and Supplier Absorption Capacity

제품개발 프로젝트에서 참여자 개인역량과 프로젝트 특성이 성과에 미치는 영향: 지식공유와 공급업체 흡수역량을 중심으로

  • Lee, Myoung-Gi (Department of Management Consulting, Daejeon University) ;
  • Seo, Young-Wook (Department of Management Consulting, Daejeon University)
  • 이명기 (대전대학교 융합컨설팅학과) ;
  • 서영욱 (대전대학교 융합컨설팅학과)
  • Received : 2019.09.17
  • Accepted : 2019.10.20
  • Published : 2019.10.28

Abstract

Cooperating with a supplier with professional skills is necessary to achieve performance in the development of the innovative products. It is also important to improve development competence and share knowledge. This study empirically analyzed the effect of participant's Job Competence and Leadership Competence on Knowledge Sharing, and the effect of Purchaser Interdependence on Supplier Absorption Capacity. The purpose of the study is to confirm that Knowledge Sharing between Development Participant and Supplier contributes to Performance and to demonstrate the need for a cooperative relationship with the Supplier. A survey was conducted on the product development participants to confirm the relationship between the factors using a Structural Equation Model. As a result of the hypothesis test, the better the Individual Competence of the development participants, the better the Knowledge Sharing Activity, and then Knowledge Sharing and Interdependence are the main factor in the Absorption Capacity of the Supplier. The results of this study can contribute to improving the Supplier Absorption Capacity in the product development projects in which high technology is converged. In the future, we will study the effects of the project support activities of related departments for Performance.

혁신적인 제품을 개발하는 과정에서 성과를 내기 위해서는 전문성을 갖춘 부품 공급업체와의 협력이 필요하다. 또한 개발 참여자의 개인역량을 키우고 지식을 공유하는 것이 중요하다. 본 연구는 참여자의 직무역량과 리더십역량이 지식공유에 미치는 영향과, 구매업체의 상호의존성이 공급업체 흡수역량에 미치는 영향을 실증적으로 분석하였다. 연구목적은 개발참여자와 공급업체의 지식공유가 성과에 기여함을 확인하고, 공급업체와의 협력적 관계의 필요성을 증명하기 위함이다. 제품개발 참여자들을 대상으로 설문조사를 실시하여 각 요인간의 관계를 구조방정식 모형으로 확인하였다. 가설검증 결과, 개발 참여자들의 개인역량이 뛰어날수록 지식공유 활동을 향상시키며, 지식공유와 상호의존성은 공급업체 흡수역량에 주요한 요인임을 확인할 수 있었다. 본 연구결과는 첨단기술이 융복합되는 제품개발 프로젝트에서, 성과 향상에 필요한 공급업체의 흡수역량을 제고하는데 기여할 수 있을 것이다. 향후에는 성과를 위한 사내 관련부서의 프로젝트 지원활동 효과에 대해 연구하고자 한다.

Keywords

References

  1. X. A. Koufteros, T. E. Cheng & K. H. Lai. (2007). "Black-box" and "gray-box" supplier integration in product development: Antecedents, consequences and the moderating role of firm size. Journal of Operations Management, 25(4), 847-870. DOI : 10.1016/j.jom.2006.10.009
  2. R. M. Grant & C. Baden-Fuller. (2004). A knowledge accessing theory of strategic alliances. Journal of management studies, 41(1), 61-84. DOI : 10.1111/j.1467-6486.2004.00421.x
  3. F. Wynstra, A. Van Weele & M. Weggemann. (2001). Managing supplier involvement in product development:: Three critical issues. European Management Journal, 19(2), 157-167. https://doi.org/10.1016/S0263-2373(00)00090-6
  4. G. S. Hong. (2014). The effect of social capital on knowledge sharing and innovative product development performance in the relationship between buyer and supplier. Journal of Product Research, 32, 21-36. https://doi.org/10.36345/kacst.2014.32.3.002
  5. B. Kogut & U. Zander. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization science, 3(3), 383-397. DOI : 10.1016/B978-0-7506-9718-7.50005-6
  6. K. C. Chang, H. W. Yen, C. C. Chiang & N. Parolia. (2013). Knowledge contribution in information system development teams: An empirical research from a social cognitive perspective. International Journal of Project Management, 31(2), 252-263. https://doi.org/10.1016/j.ijproman.2012.06.005
  7. Q. Xu & Q. Ma. (2008). Determinants of ERP implementation knowledge transfer. Information & Management, 45(8), 528-539. https://doi.org/10.1016/j.im.2008.08.004
  8. L. M. Molina, J. Llorens-Montes & A. Ruiz-Moreno. (2007). Relationship between quality management practices and knowledge transfer. Journal of Operations Management, 25(3), 682-701. https://doi.org/10.1016/j.jom.2006.04.007
  9. S. Carey, B. Lawson & D. R. Krause. (2011). Social capital configuration, legal bonds and performance in buyer-supplier relationships. Journal of operations management, 29(4), 277-288. https://doi.org/10.1016/j.jom.2010.08.003
  10. H. J. Im & H. R. Kang. (2006). Effectiveness of New Product Development Team-The Role of Team Transacitive Memory System. Journal of Organization and HR Management Research, 30, 31-58.
  11. J. W. Lee. (2009). Factors Influencing Work Performance Relationships among Co-workers. Journal of Human Resource Management Research, 16, 179-195.
  12. P. J. Lane & M. Lubatkin. (1998). Relative absorptive capacity and interorganizational learning. Strategic management journal, 19(5), 461-477. https://doi.org/10.1002/(SICI)1097-0266(199805)19:5<461::AID-SMJ953>3.0.CO;2-L
  13. S. A. Zahra & G. George. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of management review, 27(2), 185-203. DOI : 10.5465/AMR.2002.6587995
  14. S. B. Lee, J. M. Boo & S. C. Kim. (2016). A Study on the Effect of Project Manager Leadership on Participant Individual Competency and Project Performance. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 11(5), 175-188 https://doi.org/10.16972/APJBVE.11.5.201610.175
  15. D. C. McClelland. (1973). Testing for competence rather than for" intelligence.". American psychologist, 28(1), 1. https://doi.org/10.1037/h0034092
  16. S. B. Parry. (1996). Just What Is a Competency?(And Why Should You Care?). Training, 35(6), 58.
  17. I. W. Park et al. (2008). Development of Education and Training Program System for Improving R & D Capacity of Science and Technology R & D Institutions:. The Korean Journal for Human Resource Development, 10(1), 45-70. https://doi.org/10.18211/kjhrdq.2008.10.1.003
  18. M. K. Cho. (2015) Effect of R & D Human Competency on Project Management and Performance. Doctoral dissertation, Hanyang University, Seoul.
  19. W. H. Lee. (2002). Competency Centered Human Resource Management. Wage research (Korea Enterprises Federation), 10(4), 106-122.
  20. L. M. Spencer & P. S. M. Spencer. (2008). Competence at Work models for superior performance. John Wiley & Sons.
  21. R. D. Zimmerman, M. D. C. Triana & M. R. Barrick. (2010). Predictive criterion-related validity of observer ratings of personality and job-related competencies using multiple raters and multiple performance criteria. Human Performance, 23(4), 361-378. DOI: 10.1080/08959285.2010.501049
  22. S. K. Kang. (2002). A Study on the Effect of Employees' Perception of Leadership on Organizational Commitment: Focused on Transformational Leadership and Transactional Leadership. Doctoral dissertation, Paichai University, Daejeon.
  23. J. B. Kim. (2019). A Study on Factors Relevant to Effects of Shared Leadership, Organizational Trust and Job Performance. Journal of the Korea Convergence Society, 10(7), 183-189. https://doi.org/10.15207/jkcs.2019.10.7.183
  24. J. H. Kim. (2018). Effects of Team Leadership Behavior of SME Organization on Teamwork and Job Satisfaction. Journal of Convergence for Information Technology, 8(2), 105-112. https://doi.org/10.22156/CS4SMB.2018.8.2.105
  25. T. J. Leem, B. K. Kim & H. J. Choi. (2017). The Effect of Authentic Leadership on Relation Between Participative Budgeting and Budgetary Slack. Journal of the Korea Convergence Society, 8(11), 343-352. https://doi.org/10.15207/JKCS.2017.8.11.343
  26. C. H. Oh. (2006). A Study on the Effect of Leadership Type on Organizational Commitment and Job Satisfaction. Doctoral dissertation. Hoseo University. Asan.
  27. J. G. Tak, J. E. Seo & T. W. Roh. (2019). Leader's Authentic Leadership and Follower's Project Performance. Journal of Digital Convergence, 17(6), 105-112. https://doi.org/10.14400/JDC.2019.17.6.105
  28. J. W. Hwang & K. M. Park. (2014). The Impacts of Job Competency, Self-leadership and Organizational Culture on Job Performance: Focused on Agricultural Cooperative Federation. Journal of Digital Convergence, 12(1), 193-207. https://doi.org/10.14400/JDPM.2014.12.1.193
  29. M. Makhija. (2003). Comparing the resource-based and market-based views of the firm: empirical evidence from Czech privatization. Strategic management journal, 24(5), 433-451. DOI : 10.1002/smj.304
  30. I. Nonaka. (1994). A dynamic theory of organizational knowledge creation. Organization science, 5(1), 14-37. https://doi.org/10.1287/orsc.5.1.14
  31. H. M. Lee, S. Y. Son & K. K. Kim. (2015). The Effect of Empowering Leadership on Knowledge Sharing: Focusing on the Mediating Effect of Intrinsic Motivation and Moderating Effect of Emotional Intelligence. Korean Academy of Leadership, 6, 5-28.
  32. G. Szulanski. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic management journal, 17(S2), 27-43. https://doi.org/10.1002/smj.4250171105
  33. H. C. Dekker. (2003). Value chain analysis in interfirm relationships: a field study. Management accounting research, 14(1), 1-23. DOI : 10.1016/S1044-5005(02)00067-7
  34. S. H. Kale. (1986). Dealer perceptions of manufacturer power and influence strategies in a developing country. Journal of Marketing Research, 23(4), 387-393. https://doi.org/10.1177/002224378602300409
  35. K. K. Kim, N. S. Umanath & B. H. Kim. (2005). An assessment of electronic information transfer in B2B supply-channel relationships. Journal of Management Information Systems, 22(3), 294-320. https://doi.org/10.2753/MIS0742-1222220310
  36. M. A. Campion, G. J. Medsker & A. C. Higgs. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel psychology, 46(4), 823-847. https://doi.org/10.1111/j.1744-6570.1993.tb01571.x
  37. R. Saavedra, P. C. Earley & L. Van Dyne. (1993). Complex interdependence in task-performing groups. Journal of applied psychology, 78(1), 61. https://doi.org/10.1037/0021-9010.78.1.61
  38. K. A. Jehn, G. B. Northcraft & M. A. Neale. (1999). Why differences make a difference: A field study of diversity, conflict and performance in workgroups. Administrative science quarterly, 44(4), 741-763. https://doi.org/10.2307/2667054
  39. X. Koufteros, M. Vonderembse & J. Jayaram. (2005). Internal and external integration for product development: the contingency effects of uncertainty, equivocality, and platform strategy. Decision Sciences, 36(1), 97-133. DOI : 10.1111/j.1540-5915.2005.00067.x
  40. M. Perlitz. (1985). Innovationsmanagement: Die Krise uben. Wirtschaftswoche, 39(50), 94-101.
  41. S. I. Hwang & D. S. Heo. (2011). An Empirical Study on Project Ambiguity During Co-Development of New Products with Purchasing Companies: From a Vendor's Perspective. Korean Management Review, 40(4), 1109-1136.
  42. C. Linder & S. Seidenstricker. (2018). How does a component from a supplier with high reputation for product innovation improve the perception of a final offering? A process perspective. European Management Journal, 36(2), 288-299. https://doi.org/10.1016/j.emj.2017.05.003
  43. T. Clauss & T. Kesting. (2017). How businesses should govern knowledge-intensive collaborations with universities: An empirical investigation of university professors. Industrial Marketing Management, 62, 185-198. https://doi.org/10.1016/j.indmarman.2016.09.001
  44. W. M. Cohen & D. A. Levinthal. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative science quarterly, 35(1), 128-152. https://doi.org/10.2307/2393553
  45. D. Minbaeva, T. Pedersen, I. Bjorkman, C. F. Fey & H. J. Park. (2003). MNC knowledge transfer, subsidiary absorptive capacity, and HRM. Journal of international business studies, 34(6), 586-599. DOI : 10.1057/palgrave.jibs.8400056
  46. S. H. Liao, C. C. Wu, D. C. Hu & K. A. Tsui. (2010). Relationships between knowledge acquisition, absorptive capacity and innovation capability: An empirical study on Taiwan's financial and manufacturing industries. Journal of Information Science, 36(1), 19-35. https://doi.org/10.1177/0165551509340362
  47. K. Blomqvist, P. Hurmelinna & R. Seppanen. (2005). Playing the collaboration game right-balancing trust and contracting. Technovation, 25(5), 497-504. https://doi.org/10.1016/j.technovation.2004.09.001
  48. T. U. Kim. (2013). An Empirical Study on Absorptive Capacity, Perceived Incentive Benefit and the Quality of Collaboration in Project-based Supply Chain. Journal of Digital Convergence, 11(7), 83-95. https://doi.org/10.14400/JDPM.2013.11.12.83
  49. K. I. Kim. (2018). Differences Between Client's and Supplier's receptions of IT Outsourcing Risks. Journal of Covergence for Information Technology, 8(5), 237-242.
  50. H. Hakansson. (2015). Industrial Technological Development (Routledge Revivals): A Network Approach. Routledge.
  51. T. M. Amabile. (1988). A model of creativity and innovation in organizations. Research in organizational behavior, 10(1), 123-167.
  52. T. Suh, J. C. Jung & B. L. Smith. (2012). Learning creativity in the client-agency relationship. The learning organization, 19(5), 428-439. DOI : 10.1108/09696471211239721
  53. J. E. Coombs & P. E. Bierly III. (2006). Measuring technological capability and performance. R&D Management, 36(4), 421-438. https://doi.org/10.1111/j.1467-9310.2006.00444.x
  54. G. Todorova & B. Durisin. (2007). Absorptive capacity: Valuing a reconceptualization. Academy of management review, 32(3), 774-786. https://doi.org/10.5465/amr.2007.25275513
  55. F. Di Vincenzo & D. Mascia. (2012). Social capital in project-based organizations: Its role, structure, and impact on project performance. International Journal of Project Management, 30(1), 5-14. https://doi.org/10.1016/j.ijproman.2011.03.006
  56. J. G. Park & J. Lee. (2014). Knowledge sharing in information systems development projects: Explicating the role of dependence and trust. International Journal of Project Management, 32(1), 153-165. https://doi.org/10.1016/j.ijproman.2013.02.004
  57. K. I. Han. (2006). The Effects of the Interdependency and the System Development Process on the System Performance. Journal of Digital Convergence, 4(1), 83-92.
  58. K. Prashant & S. Harbir. (2009). Managing strategic alliances: what do we know now, and where do we go from here?. Academy of management perspectives, 23(3), 45-62. https://doi.org/10.5465/amp.2009.43479263
  59. S. B. Modi & V. A. Mabert. (2007). Supplier development: Improving supplier performance through knowledge transfer. Journal of operations management, 25(1), 42-64. https://doi.org/10.1016/j.jom.2006.02.001
  60. P. Zhang and K. S. Hong (2011), “The Impacts of Organizational Culture Similarity on the Knowledge Transfer and Performance”. Korea Journal of Business Administration, 24(3), 1855-1877
  61. W. Zheng. (2010). A social capital perspective of innovation from individuals to nations: where is empirical literature directing us?. International Journal of Management Reviews, 12(2), 151-183. https://doi.org/10.1111/j.1468-2370.2008.00247.x
  62. S. K. No & J. S. Kwon. (2015). The Effect of Knowledge Sharing on Absorption Capacity, Psychological Capital and Innovation Behavior. Journal of Decision Science, 23(1), 87-100.
  63. S. H. Chuang. (2004). A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Expert systems with applications, 27(3), 459-465. DOI : 10.1016/j.eswa.2004.05.008
  64. K. Kostopoulos, A. Papalexandris, M. Papachroni & G. Ioannou. (2011). Absorptive capacity, innovation, and financial performance. Journal of Business Research, 64(12), 1335-1343. https://doi.org/10.1016/j.jbusres.2010.12.005
  65. D. W. Son. (2010). Diagnosis of Knowledge Transfer Effects in Korean Venture Sectors: Knowledge Effect, Absorption Capacity, Combination Effect of Government and Market. Journal of Technology Innovation, 18(1), 21-51.
  66. B. Z. Posner. (1987). What it takes to be a good project manager. Project Management Institute.
  67. D. S. Staples & J. Webster. (2008). Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams. Information Systems Journal, 18(6), 617-640. DOI : 10.1111/j.1365-2575.2007.00244.x
  68. S. Chae, Y. Seo & K. C. Lee. (2015). Effects of task complexity on individual creativity through knowledge interaction: A comparison of temporary and permanent teams. Computers in Human Behavior, 42, 138-148. DOI : 10.1016/j.chb.2013.10.015
  69. S. H. Yun & G. W. Choo. (2014). An Empirical Study of the Impact of the Technology Innovation Capabilities and Patent-related Activities from the Knowledge Management and New Product Development on the Business Performance. Journal of Industrial Economics and Business, 27(4), 1653-1683.