Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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An Empirical Study on the Effects of Organizational Politics and Conflicts on Workplace Bullying among Nurses

간호조직 내 정치와 갈등이 태움에 미치는 영향에 관한 실증연구

  • Hong, Ah Ram (Department of Public Administration, The Catholic University of Korea) ;
  • Lee, Sun Young (Government Innovation & Productivity Institute, The Catholic University of Korea) ;
  • Cheong, Jong One (Department of Public Administration, The Catholic University of Korea)
  • Received : 2019.06.07
  • Accepted : 2019.08.20
  • Published : 2019.08.28
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Abstract

The purpose of this research is to identify the level of perception of conflict with politics within nursing organizations in large general hospitals, and to empirically analyze how politics and conflicts in the organization affect workplace bullying(taeoom) within nursing organizations. The research method conducted multiple regression analysis on 273 nurses working at A University Hospital in Seoul. The analysis shows that political and relationship conflicts within the organization are amplifying the workplace bullying within the nursing system. It was confirmed that taeoom was also increasing as conflicts between factions or subgroups within the nursing system, alienation, and emotional conflicts among members grew. We hope that the future research regarding taeoom will seek serious theoretical insights and practical implications for its management.

본 연구목적은 대형 종합병원의 간호조직 내 정치와 갈등 지각정도를 파악하고, 조직 내 정치와 갈등이 간호조직 내 괴롭힘, 즉 태움에 어떠한 영향을 주고 있는지를 실증분석하는 것이다. 연구방법은 서울 A대학병원에서 근무하는 273명 간호사들을 대상으로 다중회귀분석을 실시하였다. 분석결과, 조직 내 정치 및 관계갈등은 간호조직 내 태움을 증폭시키고 있음을 확인할 수 있었다. 즉 간호조직 내 파벌이나 하위 집단 간 갈등, 따돌림, 구성원 간 감정적 갈등이 심화되면서, 태움 역시 증가하고 있음을 확인하였다. 본 연구가 탐색적 성격을 가진 만큼 향후 조직 내 정치, 갈등, 그리고 태움에 관한 연구가 본격화되어, 그 관리적 방안에 대한 진지한 고민과 실질적 함의를 모색할 것을 기대해본다.

Keywords

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