융합정보논문지 (Journal of Convergence for Information Technology)

중소기업융합학회 (Convergence Society for SMB)
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수술실 간호사의 언어폭력유형, 정서적 반응과 대처에 대한 융합연구

Verbal Violence Type in Operating Room Nurses, Fusion Study on Emotional Response and Coping

  • 투고 : 2019.05.31
  • 심사 : 2019.08.20
  • 발행 : 2019.08.28
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초록

본 연구는 수술실 간호사의 언어폭력유형, 정서적 반응과 대처와의 관계를 규명하기 위한 서술적 조사연구이다. 연구 대상은 종합병원 20곳 수술실에 근무하는 간호사 400명을 편의 추출하였고, 총 382부 중 372부가 분석되었다. 분석결과, 대상자가 경험한 언어폭력 가해자는 의사, 직속상사가 많았고, 대상자의 과반수이상이 이직을 생각하고 있는 것으로 나타났다. 언어폭력이 발생하는 상황은 수술동안 사용해야 할 혹은 사용 중인 장비가 기능을 못할 때가 가장 많았고, 폭력유형은 반말을 한다가 가장 높게 나타났다. 언어폭력경험은 결혼, 임상경력, 근무형태에 따라 유의한 차이를 보였고, 언어폭력 정서적 반응은 성별, 직위와 대처와는 연령, 학력, 임상경력, 직위와 유의한 차이를 보였다. 언어폭력 경험과 정서적 반응, 정서적 반응과 대처간의 유의한 상관관계가 있는 것으로 나타났다. 따라서 본 연구결과는 언어폭력 대처방법 및 예방교육 프로그램 개발에 일조할 것이다.

This study is a descriptive study to investigate the relationship between verbal violence type, emotional response and coping in the operating room nurse. The subjects of the study were 400 nurses working in 20 general hospitals and 372 nurses in the operating room. As a result of the analysis, it was found that the perpetrators of the verbal violence experienced by the subject were physicians, direct supervisors, and more than half of the subjects were considering the transition. The most frequent cases of language violence were when the equipment was inoperable or not used during surgery, There were significant differences in verbal violence experience according to marriage, clinical career, and work style. Language violence emotional response showed significant difference with gender, position and coping, age, academic background, clinical career, and position. There was a significant correlation between experience of verbal violence and emotional response, emotional response and coping. Therefore, the results of this study will contribute to the development of coping strategies and prevention education programs.

키워드

Table 1. General characteristics of subjects

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Table 2. Characteristics related to language violence experience

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Table 3. Situation of language violence experienced by nurses

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Table 4. Types of violence experienced by nurses

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Table 5. The relationship between general characteristics and language violence experience

JKOHBZ_2019_v9n8_53_t0005.png 이미지

Table 6. Differences from emotional responses according to general characteristics

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Table 7. Difference between coping and verbal abuse according to general characteristics

JKOHBZ_2019_v9n8_53_t0007.png 이미지

Table 8. Correlation between language violence experience, emotional response, coping

JKOHBZ_2019_v9n8_53_t0008.png 이미지

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