Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Analysis of Convergent Influence of Organizational Commitment Questionnaire, Type A Behavior Pattern and Depression on Job Burnout among Hospital Administrative Staff

병원행정직의 조직헌신, A형행동유형 및 우울이 직무소진에 미치는 융복합적 영향 분석

  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju) ;
  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju)
  • 배상윤 (전주비전대학교 보건행정학과) ;
  • 김승희 (전주비전대학교 보건행정학과)
  • Received : 2018.01.03
  • Accepted : 2018.03.20
  • Published : 2018.03.28
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Abstract

We study convergent influence on job burnout(MBI-GS: Maslach Bunout Inventory-General Survey) and its association with Organizational Commitment Questionnaire(OCQ), Type A Behavior Pattern(TABP) and depression(CES-D: Center for Epidemiologic Studies Depression scale) among Hospital Administrative Staff(HAS). The survey was administered to 201 staff from 9 general hospitals located in J area from Jul. 3rd, 2017 to Jul. 29th, 2017. The structured self-administered questionaries were used. MBI-GS was positively correlated with TABP and CES-D, and it was negatively correlated with OCQ. With the analysis of covariance structure, CES-D was more influential on MBI-GS than OCQ and TABP. The study found the higher TABP and CES-D, and the lower OCQ tend to increase MBI-GS. The results indicate that the efforts, to decrease TABP and CES-D, and to increase OCQ, are required to decrease the MBI-GS of HAS. The results are expected to be useful for organization personnel management to decrease the MBI-GS of HAS. In the following study, the analysis about additional factors of influence on MBI-GS will be needed.

병원행정직 근무자들의 조직헌신, A형행동유형 및 우울과 직무소진 간의 관련성을 파악하고 직무소진에 미치는 융복합적 영향을 조사하였다. 조사대상은 임의로 선정된 J지역 9개 종합병원의 재직자 201명으로 하였으며, 자료수집은 2017년 7월 3일부터 2017년 7월 29일까지 구조화된 무기명 자기기입식 설문지를 통해 이루어졌다. 직무소진은 A형행동유형 및 우울과는 양의, 조직헌신과는 음의 상관관계를 보였다. 공분산구조분석 결과, 우울은 조직헌신 및 A형행동유형보다 직무소진에 더 큰 영향을 미쳤으며, A형행동유형 및 우울이 높아질수록, 조직헌신이 낮아질수록 직무소진을 증가시키는 효과가 있는 것으로 나타났다. 이러한 결과를 볼 때, 병원행정직의 직무소진과 관련된 조직헌신, A형행동유형 및 우울을 관리하는 노력이 필요하다. 분석결과는 병원행정직의 직무소진을 낮추는 조직인사관리에 활용될 수 있다. 추후연구에서는 병원행정직의 직무소진에 영향을 미치는 추가요인에 대한 분석이 필요하다.

Keywords

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