DOI QR코드

DOI QR Code

A Study on the Effect of Small Manufacturing Firms' Systematic Documentation on Productivity

중소제조업의 체계적 문서화가 생산성에 미치는 영향에 대한 연구

  • Received : 2016.06.07
  • Accepted : 2016.06.20
  • Published : 2016.07.31

Abstract

This study analyzed the effect of small manufacturing firms' systematic documentation on productivity. The study results showed that establishment of work system documentation significanlty affectd defect decrease(p<.05) and production efficiency(p<.01), but ducumentation experience didn't significantly affected productivity improvement. So, it is suggested that firms should establish documentated work system and conduct education & training rather than depending on experiential aspect to improve productivity. This study provided implications for checking importance of documentation factor on productivity improvement and verifying the effect of documentation in quality management aspect.

본 연구는 중소제조업의 체계적 문서화가 생산성에 미치는 영향을 분석하였다. 연구결과 문서화 업무체계 확립은 불량감소(p<.01)와 설비가동률 향상(p<.05)에 영향을 미쳤으며 문서화 교육훈련 정도는 불량감소(p<.05)와 생산성 향상(p<.01)에 유의한 영향을 미쳤다. 문서화 경험은 생산성 향상에 유의한 영향을 미치지는 못했다. 즉, 문서화 업무체계가 높을수록 불량감소, 설비가동률 향상 정도가 높으며 문서화에 대한 교육훈련이 잘 되어 있을수록 불량감소, 생산성 향상의 긍정적 효과를 보이고 있어 중소제조업은 문서화의 경험적 측면에 의존하기 보다는 문서화 업무체계를 확립하고 교육훈련을 실시하여 생산성을 높이기 위한 노력이 필요한 것으로 나타났다. 본 연구는 중소제조업의 체계적 문서화가 생산성에 미치는 영향을 분석함으로써 불량감소, 생산성향상, 설비가동율 향상에 대한 문서화 요인의 중요도를 파악하고 품질관리 측면에서 문서화의 효과를 검증한 데 연구의 의의가 있다.

Keywords

References

  1. Eum Suk Lee, "A Study about ISO Quality Management System Performance of Small and Medium Businesses", Graduate School of Business Administration, Incheon National University, Master's Thesis, 2009.
  2. Byoung Ho Hwang, "Analysis and Recommendation of Effects of ISO 9000 Quality Management System : Developing the Documentation Models for Small and Medium Businesses", Graduate School of Korea National Open University, Master's Thesis, 2006.
  3. Ju-Young Moon, "A Study on Development of Business Records Classification Scheme", Journalof Secretarial Science, Vol. 17, No. 1, pp. 157-175, 2008.
  4. Il Ho Shong, "An Economic Analysis on the Effect of Facility Investment on Productivity and Employment", Vol. 23, No. 3, pp. 259-278, 2009.
  5. International Organization for Standardization, "ISO 9001 : 2015 Standard Requirements", 2015.
  6. Young-Chan Kim, "Measuring the effect of ISO 9001 certification", Graduate School of Business Administration, Chonnam National University, Master's Thesis, 1998.
  7. Eul Young Um, "(A)Study on the Positive Investigation about ISO 9000 Application and a Countermeasure on its Revised Standards", Graduate School of Sungkyunkwan University, Master's Thesis, 2000.
  8. Jeong-Sun Song, "(A) Study on the Impact of the Incentives to Achieve the Approval of ISO 9000 Series on the Productivity", Graduate School of Ehwa Womans University, Master's Thesis, 1995.
  9. Gul Sung Choi, " (An) Empirical Study on the Firm Performance of Quality Management System (ISO9001/00)", Graduate School of Industrial Management & Engineering, Hanyang University, Master's Thesis, 2004.
  10. Kwon Young Lee, "An Empirical Study on the Guidelines on Quality Management System of Small and Medium Businesses", Graduate School of Engineering, Inha University, Master's Thesis, 2013.