Journal of Internet Computing and Services (인터넷정보학회논문지)

Korean Society for Internet Information (한국인터넷정보학회)
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Effect of Trust Toward Digital Risk Management Organization on Risk Perception and Cognition of Risk Management: Focused on Expert Survey

디지털위험 관리조직에 대한 신뢰가 위험지각과 위험관리에 미치는 영향: 전문가 조사를 중심으로

  • Kim, Won-je (College of Social Sciences, Sungkyunkwan University) ;
  • Kim, Chan-won (SSK Risk Communication Center, Sungkyunkwan University)
  • Received : 2015.06.02
  • Accepted : 2015.07.10
  • Published : 2015.08.31
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Abstract

The purpose of this study was to examine the effect of trust toward digital risk management organization on risk perception and cognition of risk management focused on expert survey. The results were as follows. First, Trust toward digital risk management organization influenced negatively on risk perception. Second, Trust toward digital risk management organization influenced positively on cognition of risk management organization. Third, risk perception on digital risk influenced not significantly on cognition of risk management organization. Findings of this study requires an effort to increase trust of digital risk management organization and to develop trust-based decision-making on digital risk.

본 논문은 전문가들을 대상으로 디지털위험을 관리하는 조직에 대한 신뢰가 위험지각과 위험관리 인식에 미치는 영향을 규명하였다. 주요결과를 보면, 첫째, 전문가들이 디지털위험을 관리하는 조직인 정부, 관련 과학자그룹, 언론, 시민단체, 기업에 대한 신뢰가 높을수록 위험지각은 상대적으로 낮아지는 것으로 나타났다. 둘째, 한국사회 내에 존재하는 다양한 영역의 전문가들이 디지털위험을 관리하는 조직에 대해 높은 신뢰를 가질수록 관련 위험에 대한 관리가 효율적으로 이루어지고 있다고 인식하는 것으로 나타났다. 셋째, 디지털위험에 대한 위험지각은 위험관리 인식에 통계적으로 유의한 영향을 미치지 못하였다. 이런 결과에 비추어볼 때, 한국사회 내 새로운 위험으로 부각되고 있는 디지털위험을 효과적으로 통제, 예방하기 위해서는 사회 내에 신뢰를 높이고, 신뢰에 기반한 의사결정이 이루어져야 할 것이다.

Keywords

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