• Title/Summary/Keyword: work counter

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Relative Effects of Positive and Negative Reinforcement on the Customer Service Behaviors (정적강화와 부적강화가 고객 서비스 행동에 미치는 상대적 효과)

  • Choi, Shinjeong;Lee, Kyehoon;Moon, Kwangsu;Oah, Shezeen
    • The Journal of the Korea Contents Association
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    • v.14 no.1
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    • pp.423-434
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    • 2014
  • This study examined the relative effects of positive and negative reinforcement on customer service behaviors. In addition, we examined whether the intervention would lead to response generalization on non-target behaviors. Five employees at three different convenient stores participated and ABC/ACB within-subject design was adopted. For the three participants, followed by the baseline(A), the positive reinforcement was first introduced(B) and the negative reinforcement(C) was introduced for the next phase. For the remaining two participants, the negative reinforcement(C) was first introduced after baseline(A) and the positive reinforcement (B) was introduced. Results showed a greater improvement in target behaviors under the positive reinforcement condition than that of the negative reinforcement condition. In addition, both reinforcement condition cause response generalization on non-targeted service behaviors, however, the comparable effects was found between two reinforcement conditions. Post-interview indicated that participants experienced positive emotions under positive reinforcement condition and negative emotions under negative reinforcement condition. These results suggest that the he techniques using positive reinforcement can be more effective and efficient to improve the work performance.

Root cause analysis of the abnormal wear on diesel engine crankpin and lubricant contamination (윤활유 오염과 디젤엔진의 크랭크핀 이상마모에 대한 원인 규명)

  • Seo, Jeongwoo;Park, Donghee
    • Journal of Advanced Marine Engineering and Technology
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    • v.38 no.7
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    • pp.854-867
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    • 2014
  • In the circumstance that high oil price state is continued over the world, the investment in crude oil development by oil major is a trend of increasing. Recently the number of delivered drill-ship for 5 years has been sharply increased all over the world and about twice than that of past 30 years. As addition to the increase of the drill-ship demand, the operation of drill-ships which is delivered recently is about 3,000 meters, ultra deep sea, on average and the work area is expending. Accordingly the drilling system including the size and length of pipe for drilling has been bigger and bigger and the power supply equipment for operation system also has large capacity. Unlike merchant vessel, high power and high voltage of diesel generators are required for drill-ship for which the demand for V-type 320 bore of diesel generator has increased. It is on the raised that the importance of lubrication oil cleaning for diesel generator on drill-ship which has longer time for construction, and also long term low load operation is unavoidable during commissioning of equipments. Recently it was reported that engine crankpin was damaged due to the hard contact caused by the abnormal wear down(Cam wear) on crankpin and bearing. The same pattern of wear down was found through the inspection on series vessels and the other vessel under commissioning. The purpose of this paper is to analyze of the wear mechanism based on the observation and theories and objective research from actual cases and to prepare the counter measures to avoid foreseeable damage when the lubricating oil is not properly cleaned.

The Road Subsidence Status and Safety Improvement Plans (도로함몰 실태와 안전관리 개선 방안)

  • Bae, Yoon-Shin;Kim, Kyoon-Tai;Lee, Sang-Yum
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.1
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    • pp.545-552
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    • 2017
  • Ground subsidence can result in the formation of sinkholes, potholes, settlement of structures, and road subsidence. Road subsidence is described as the sudden collapse of the road surface into subsurface cavities caused by the loss of bearing capacity in the ground, such as the dissolution of limestone by fluid flow in the surface causing the formation of voids leading to subsidence at the surface. Road subsidence occurs about 665 times annually, and this incidence has been increasing until 2013. Damaged underground facilities, management negligence, and lowering of the ground water table have been the causes of road subsidence in Seoul. Seoul metropolitan government announced special management counter plans to relieve the anxieties and make the roads safe for passing. Construction sites, such as excavation works, need to be managed properly because they have strong potential to induce road subsidence. The aim of this study was to identify the main causes of road subsidence and suggest management plans. First, life cycle cost analysis revealed the daytime construction to be more appropriate than nighttime. In addition, by analyzing the limitations of using sand as a backfill material, it is proposed to use a flowable backfill material instead of sand. Finally, to reduce the blind spots, which is a problem in surveying the road pavement conditions of local governments, the road to be managed is divided into several zones, and a specialized agency is selected for each zone and a method of surveying the blind spots through collaboration is suggested.

Research on Measures to Enhance Railroad Security Checks of Railroad Police Officers to Prevent Terrorist Attacks (철도테러 예방을 위한 철도경찰 보안검색 강화 방안 연구)

  • Gwon, Hyeon-Shik
    • Korean Security Journal
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    • no.49
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    • pp.157-183
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    • 2016
  • Countries across the globe, including those in Europe, are waging a "war against terrorism" as international terrorist groups such as ISIS and lone-wolf terrorists have unleashed various large-scale attacks on rail infrastructure. Anti-South Korean sentiment exists in Muslim-majority countries because the nation has cooperated with the US for its military interventions in the Middle East, and ISIS has threatened to target South Korea four times since September 9, 2015. In addition, North Korea has been left isolated in the international community with its missile and nuclear tests, while further escalating inter-Korean tension and threatening to strike major facilities and attack important figures in the South. These situations imply that South Korea is no longer immune to terrorist attacks. If the nation fails to prevent or deter such terrorist attacks against rail networks, massive casualties, property damage and social confusion would be unavoidable, deteriorating national and international trust in its counter-terrorism policies. This may lead to a national crisis involving decreases in the number of tourists, dampened interest of foreign investors, and capital flight. This study aims to propose policy measures to enhance railroad security checks, based on the work of railroad police officers, for the sake of protecting citizens and public safety. The suggestions include an incremental expansion of railroad security checks; growth of the railroad police force and adjustment of their policing distribution with other police officers; enhancement of security systems across important rail networks; improvement of the Railroad Safety Act; Southeast Asia, including the corresponding strengthening of the national crackdown illegal immigrants, and plans for pre-emptive and regular cooperation among organizations related to the promotion of security checks and the prevention of terrorist attacks.

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Factors Affecting Re-smoking in Male Workers (남성 근로자의 재흡연에 관련된 요인)

  • Yang, Jin-Hoon;Ha, Hee-Sook;Lim, Ji-Seun;Kang, Yune-Sik;Lee, Duk-Hee;Chun, Byung-Yeol;Kam, Sin
    • Journal of Preventive Medicine and Public Health
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    • v.38 no.2
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    • pp.208-214
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    • 2005
  • Objectives: This study was performed to examine the factors affecting re-smoking in male workers. Methods: A self-administrated questionnaire survey was conducted during April 2003 to examine the smoking state of 1,154 employees of a company that launched a smoking cessation campaign in1998. Five hundred and eighty seven persons, who had stopped smoking for at least one week, were selected as the final study subjects. This study collected data on smoking cessation success or failure for 6 months, and looked at the factors having an effect on re-smoking within this period. This study employed the Health Belief Model as its theoretical basis. Results: The re-smoking rate of the 587 study subjects who had stopped smoking for at least one week was 44.8% within the 6 month period. In a simple analysis, the re-smoking rates were higher in workers with a low age, on day and night shifts, blue collar, of a low rank, where this was their second attempt at smoking cessation and for those with a shorter job duration (p<0.05). Of the cues to action variables in the Heath Belief Model, re-smoking was significantly related with the perceived susceptibility factor, economic advantages of smoking cessation among the perceived benefits factor, the degree of cessation trial's barrier of the perceived barriers factor, smoking symptom experience, recognition of the degree of harmfulness of environmental tobacco smoke and the existence of chronic disease due to smoking (p<0.05). In the multiple logistic regression analysis for re-smoking, the significant variables were age, perceived susceptibility for disease, economic advantages due to smoking cessation, the perceived barrier for smoking cessation, recognition on the degree of harmfulness of environmental tobacco smoke, the existence of chronic disease due to smoking and the number of attempts at smoking cessation (p<0.05). Conclusion: From the result of this study, for an effective smoking ban policy within the work place, health education that improves the knowledge of the adverse health effects of smoking and the harmfulness of environmental tobacco smoke will be required, as well as counter plans to reduce the barriers for smoking cessation.

Case Study of Civil-BIM & 3D Geographical Information (3차원 지형자료와 토목 BIM의 사례적용 연구)

  • Park, Jae-Sun;Pyeon, Mu-Wook;Jo, Jun-Ho;Lee, Gun-Ho
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.29 no.6
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    • pp.569-576
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    • 2011
  • Recently the establishment of high accuracy 3D spatial information has been largely stimulated according to the increase in need of such 3D spatial information. In the fields of constructions and civil works, studies on increasing the productivity in these fields through converging them with other fields using the established 3D spatial information have been conducted. In such a tendency, BIM (Building Information Modeling) technologies have been rapidly applied to the fields of constructions and civil works. In particular, in the fields of constructions and civil works that represent a life span of plan-design-construction-maintenance, some BIM application methods and plans for the characteristics in each step have been proposed. Thus, the objective of this study is to simulate a project that is reasonable and can be optimized in connection with 3D spatial information and BIM technologies escaped from the conventional civil construction process that is based on empirical, statistical DB, and 2D information. For achieving this objective, 3D terrain data for the subject area engaged in this study using aerial photographs and airborne LiDAR was established. Also, a counter plan for the issues, which cannot be solved in the conventional methods for managing civil work projects, is applied through implementing bridge-based civil structure BIM by combining them with objective information.

Development of a Continuous Electrolytic System for pH-control with Only One Discharge of Electrolytic Solution by Using Non-equilibrium Steady State Transfer of Ions across Ion Exchange Membranes (이온 교환막에서 이온의 비 평형 정상상태 이동을 이용한 단일 전해액의 배출만을 가지는 pH 조절용 연속식 전해 반응기 개발)

  • Kim Kwang-Wook;Lyu Je-Wook;Kim In-Tae;Park Geun-Il;Lee Eil-Hee
    • Proceedings of the Korean Radioactive Waste Society Conference
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    • 2005.06a
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    • pp.101-109
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    • 2005
  • In order to produce only a pH-controlled solution without discharging any unused solution, this work has developed a continuous electrolytic system with a pH-adjustment reservoir being placed before an ion exchange membrane-equipped electrolyzer, where as a target solution was fed into the pH-adjustment reservoir, some portion of the solution in the pH-adjustment reservoir was circulated through the cathodic or anodic chamber of the electrolyzer depending on the type of the ion exchange membrane used, and some other portion of the solution in the pH-adjustment reservoir was discharged from the electrolytic system through other counter chamber with its pH being controlled as acid or base. The phenomena of the pH being controlled in the system could be explained by the electro-migration of the ion species in the solution through the ion exchange membrane under a cell potential difference between anode and cathode and its consequently-occurring non-charge equilibriums and electrolytic water- split reactions in the anodic and cathodic chambers.

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A Study on Heat Transfer of n Storage Type Direct Contact Heat Exchanger for Solar Energy Utilization (태양열 이용 축열식 직접접촉 열교환기의 열전달에 관한 연구)

  • Kang, Yong-Heack;Jeon, Myung-Seok;Yoon, Hwan-Ki;Chun, Won-Gee
    • Solar Energy
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    • v.15 no.3
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    • pp.3-14
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    • 1995
  • The Direct Contact heat Exchanger(DCHX) has been widely studied in the chemical industry for many years due to its inherent simplicity as a counter-current divice for heat and mass transfer. In many solar systems, the DCHX unit can be combined with the thermal storage unit, or alternatively, it can be used separately from the storage unit, much like an external(to storage) closed heat exchanger system. In the present work, the spray column type of direct contact heat exchangers are studied extensively to harness the solar energy for hot water and spaced heating. Some of the major considerations that are involved in the design of heat exchangers in this study are that : working fluid is a hydrocaabon(such as Texaterm) or water which is either lighter or heavier than storage medium. The experimental data have revealed some interesting characteristics concerning the application of DCHXs for solar energy utilization. These experiments are carried out in the line of solar heating system, major results are as follows : 1) the flow and aspect of working fluid drop for maxium heat transfer 2) efficiency and volumetric heat transfer coefficient of D.C.H.X with a heavier working fluid are higher than those of D.C.H.X with a lighter working fluid.

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International Traders' Measures against Contract Disputes in International Transactions - Focusing on the Matter of Governing Law (국제무역계약상 분쟁에 대비한 무역실무자의 대응 - 준거법문제를 중심으로 -)

  • Heo, Hai-Kwan
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.45
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    • pp.51-82
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    • 2010
  • The "rules of private international law" or "conflict of law rules" work to determine the governing law, the law applicable to international contracts. These rules permit parties' autonomy to choose the law applicable to their contracts in cases of both litigations and arbitrations. In this regards, the present article examines parties' five options for the choice of the law governing their contracts, which the parties should consider when negotiating and drafting an international agreement. This means that parties in international contracting should check the contents of the law that they are to choose as the governing law before doing so. The first option is to submit the contract to its own law, which can be the safest and simplest solution generally. However this option is subject to the consent of the other party, and is not appropriate when the domestic law chosen contains mandatory rules strongly protecting the other party. Secondly, the option of choosing the other party's law is not preferable in general. Even though the other party is strong enough to succeed in insisting on applying its own law, the other party is advised to counter-offer a neutral solution by suggesting the application of a transnational set of rules and principles of international contract, such as Unidroit Principles. The third option to choose the law of a third country should be taken with the caution that it should be harmonized with either, in case of litigations, the international jurisdiction clause which makes the country chosen have the jurisdiction over the dispute arising under the contract, or, in case of arbitrations, the way of selection of the arbitrator who has good knowledge of the law chosen. The fourth option of submitting the contract to the lex mercatoria or the general principles of law including the Unidroit Principles can be a advisable solution when a dispute is designed to be submitted to experienced arbitrators. The final and fifth is to be silent on the choice of the governing law in contracting. This option can be usefully available by experienced negotiators who are well familiar with the conflict of laws rules and enables the parties to avoid the difficulties to agree on the governing law issue and leave it open until a dispute arises.

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Property Analysis of Ceramic Interconnect Prepared by Thermal Plasma Spray Coating Method for SOFC (Thermal Plasma Spray Coating 법에 의해 코팅된 SOFC용 세라믹 연결재 특성 분석)

  • Park, Kwang-Yeon;Pi, Seuk-Hoon;Lee, Jong-Won;Lee, Seung-Bok;Lim, Tak-Hyoung;Park, Seok-Joo;Song, Rak-Hyun;Shin, Dong-Ryul
    • Korean Chemical Engineering Research
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    • v.49 no.6
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    • pp.710-714
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    • 2011
  • In present work, $La_{0.8}Ca_{0.2}CrO_{3}$(LCC), $La_{0.8}Sr_{0.2}CrO_{3}$(LSC) and $La_{0.8}Ca_{0.2}CrO_{0.9}Co_{0.1}O_{3}$(LCCC) ceramic interconnect layer for SOFC were prepared by using thermal plasma spray coating process. The LCC, LSC and LCCC powders were characterized by x-ray diffraction(XRD), scanning electron microscopy(SEM), particle counter and BET analysis. In addition, basic and essential properties such as the surface morphology, cross section, gas leak rate, and electrical conductivity of LCC, LSC, and LCCC layers coated by thermal plasma spray coating process were analyzed and discussed. Based on these experimental results, it can be concluded that the LCCC layer coated by thermal plasma spray coating process can be suitable as a ceramic interconnect of SOFC.