• The Journal of the Korea Contents Association
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• v.19 no.6
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• pp.541-552
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• 2019

Recently, social welfare officers are suffering from a lot of job stress due to increasing work and are carrying out emotional labor. This study assessed the effect of emotional labor on the quality of welfare service through a questionnaire survey on 937 civil servants in Sejong city and Chungcheongnam-do provinces. First, social welfare officers experienced more than average level of emotional labor, and they performed more internal behavior than surface behavior. Second, the services provided by the social welfare officers were higher than usual, followed by tangibility, assurance, reliability, empathy, and responsiveness. Third, deeping acting had a positive (+) influence on service quality among the sub-factors of emotional labor. In other words, the quality of service increases as the emotional state itself changes, On the other hand, deeping acting did not affect service quality. In the future, policy responses to excessive work burden of social welfare officers should be needed and a manual for responding to emotional labor should be provided.

• Korean Journal of Social Welfare Studies
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• v.44 no.3
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• pp.237-269
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• 2013

The purposes of the study are to describe the feature of the program components, and to identify their changes in the process of designing the social work programs in the community service agencies in Korea. In order to achieve these purposes, the researchers constructed an analytical framework including 24 program components derived from the related literatures. Data was collected by questionnaires answered by the social workers who were in charge of the program development and implementation. Descriptive statistics analysis and factor analysis were applied to exam the features of the program components in 195 social service programs developed by the funds from the Community Chest of Korea and a private funding foundation. As the result of the analysis, the three noticeable features are found; (1) the agencies have very actively involved in the designing work in the process of developing practice guideline, however they have less involved in the designing work in the process of implementing program; (2) program components which are low level in design activities are intervention models, staff education, and practical ethics; (3) 8 categories of components derived from the theoretical perspective are reduced to 6 categories in the process for developing practice guidelines, finally to 4 categories in the process for implementing the programs. The implications of major findings were discussed in academic and practical perspectives in Korea, including future research works in the area.

• Korean Journal of Social Welfare
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• v.65 no.1
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• pp.147-174
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• 2013

Until recently, self-employment workers are often excluded from labor market studies. Most relevant studies has focused on the determinants of entry into self-employment. However, the self-employment is highly exposed to poverty risk although they are working. Despite that, relatively little is known about the economic severity of the self-employed. This study uses data from the Korea Welfare Panel Study to examine the situation of the self-employed's in-work poverty and the determinants of in-work poverty among them. Major findings are as follows. First, self-employed people experience 3.5 times higher in-work poverty risk than employees. Especially, the ratio of own-account self-employed people living below the poverty line is similar with that of even precarious employees. Second, the extent of poverty of self-employment is more serious. Third, the proportion of self-employed among working poor is about 53% although self-employed workers are composed of only about 24% among working people. Fourth, temporary employees and self-employed people are more likely to be poor than full time employees according to logistic regression. It is statistically significant. It implies that it is desirable to regard the self-employed as the policy target group along with temporary employees. Fifth, the ratio of in-work poverty of self-employed aged 40-64 whose education level is low and the self-employed aged 40-64 who work in low-skilled service sector are higher than that of the other group. It implies that measures to alleviate their economic difficulties are urgently needed.

• Korean Institute of Interior Design Journal
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• no.30
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• pp.51-58
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• 2002

As Korea has been an aging society since the 21st century, more welfare facilities are needed in various fields to promote the quality of life for the old. Accordingly, this study is going to work on what other thing will be needed in community for the aging, focused on a senior welfare center. As a result, architectural planning factors of a senior welfare center, designed with the consideration of the special quality of the region, will be presented. and applied as a grounding source for the purpose of this study, $\ulcorner$Building the Community in which the old live with satisfaction and worth of life$\lrcorner$.

• 한국사회복지학회:학술대회논문집
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• 1999.04a
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• pp.294-313
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• 1999

Volunteering has been defined as a form of altruistic helping behavior directed at improving other's welfare. Volunteering is, however, also identified as a type of collective action for community welfare. In this regard, this study tests whether neighborhood member's network and collective identity are more important determinants to explain participation in volunteer work than altruistic or normative motivation. This study estimates a model in which volunteering is determined by empathy, normative beliefs, neighborhood networks(friendship, contacts, and integration), and identity as a neighborhood member. This study shows that empathy, normative beliefs, and collective identity as a neighborhood member have significant impacts on participation in volunteer work. In addition, this study reveals that neighborhood member's network has an indirect impact on volunteering through identity as a neighborhood member. These results suggest that neighborhood community member's ties and collective identity are important sources for community welfare and collective volunteer work.

• 한국노년학
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• v.31 no.2
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• pp.277-290
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• 2011

The present study examined the impact of work stress and job satisfaction on intention to leave among staff including social workers, nurses, and care workers. The study subject included 235 staff in a welfare organization that provides long-term care services. Data was analyzed using multiple linear regression. The findings of the study show that work stress and job satisfaction affect intention to leave in the context of welfare organizations. Demographic variables were not the main focus of this study and thus these results are incidental. Staff with higher levels of work stress were more likely to think about leaving, while those with grater job satisfaction were less likely. There were several limitations in this study. Generalizability of the findings are limited to staff working in the province of Jeonnam. The results have important implications for the development of strategies to minimize turnover intention in long-term care. Reducing the intent to leave is desirable for issues of both cost reduction and quality of care. Managers could perhaps start to consider decreasing work overload assigned to staff. This study also provides some insight into the work status of new staff. Clearly this finding needs to be explored in further research studies. A more comprehensive model is likely required to adequately explain intention to leave the job.

• Human Ecology Research
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• v.61 no.4
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• pp.521-541
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• 2023

The purpose of this study is to demonstrate the antecedent and consequential factors of satisfaction with the flexible working system. Organizational culture was examined as an antecedent factor, while job satisfaction, work performance, organizational commitment, turnover intention, and quality of life were examined as outcome factors. The data of 2,785 public officials who used the flexible work system in the Korea Institute of Public Administration (2022) data set were analyzed using SPSS 28.0. and PROCESS macro's Model 4. The main research findings are as follows. First, organizational cultures that respect individuality and cooperation, supports management, and aims for work autonomy all positively and significantly affect satisfaction with the flexible working system. When ranking the size of influence by the type of organizational culture, work autonomy, respect for individuality, and a cooperative organizational culture had a positive impact in that order, with work autonomy being the most influential factor. In addition, the public officials' age, job preparation period, self-evaluation of workload, and overtime working hours are significant antecedents of satisfaction with the flexible work system. Second, when examining consequential factors, a high level of satisfaction with the flexible working system affects job satisfaction (+), work performance (+), organizational commitment (+), turnover intention (-), and quality of life (+). Job satisfaction was an especially valid mediator between satisfaction with the flexible working system and other consequential factors, including work performance, organizational commitment, turnover intention, and quality of life.

• Korean Journal of Social Welfare
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• v.61 no.3
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• pp.179-204
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• 2009

This paper attempts to explain the effect and application of action research in Korean social welfare research and discusses utilities of action research in the broadening and deepening social welfare body of knowledge within Korea. First, this paper examines the concepts, characteristics, and relevant literatures of action research. Second, this paper attempts to explain the effect, meanings, and application of action research in Korean social welfare research with examples from study on development of user involvement manuals for the disabled residential facilities for the first time in Korea. Third, this paper discusses utilities of action research in broadening and deepening social welfare knowledge body in Korea. In discussing the utilities, this paper maintains that action research can be more properly utilized for research methods to decrease the gab of research and social work practice. Finally, this paper highlights that 'many ways of knowing' exist in social science and it should be considered more sincerely in the arena of Korean social welfare research in order to more solidly develop the knowledge body of social welfare and practice in Korea.

• Korean Journal of Social Welfare
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• v.59 no.4
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• pp.163-189
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• 2007

This study explores actual conditions and experiences on the rigor of social welfare qualitative researchers in Korea by using a qualitative inquiry. To examine the actual conditions on the rigor, this study analyzes 2,112 articles published in 8 Korean social work journals from 1979 to 2006. And to explores the experiences of social welfare qualitative researcher on the rigor, this study analyzes the experiences of qualitative research by using individual interviews and focus group interviews. The characteristics of social welfare qualitative research in Korea tend to enlarge according to the needs by doctoral candidates, coexist with post-positivism and constructivism. The analysis of both quantitative and qualitative results show that the rigor of social welfare qualitative research is very important to secure the validity and control the quality of qualitative research. Based on these results, this study introduced concrete tasks related to secure the rigor of social welfare qualitative research in Korea.

• Journal of Family Resource Management and Policy Review
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• v.18 no.3
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• pp.21-40
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• 2014

This qualitative study focused on the motives and patterns of child care leave by analyzing its facilitating and constraining factors. Fourteen participants were interviewed in-depth using non-structured interview questions. Motives for child care leave include mothers' active choice, mothers' inevitable secondary choice, and mothers' instrumental choice. The patterns of child care leave in terms of total period, time, and distribution vary according to individual circumstances and occupational culture surrounding child care leave for female workers. Female workers will occasionally use this child care leave as a rare opportunity to take a rest during their labor lifecycle and to achieve work-family balance.