• 한국IT서비스학회지
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• 제4권1호
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• pp.149-160
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• 2005

Information system outsourcing induces firms to concentrate on the core competence and to improve business value by utilizing specialized information systems outsourcing vendors. However, for those strategic effects, the outsourced information systems should guarantee a certain service level. Now companies are considering to adopt SLA(Service Level Agreement) as a method to check the service level of the outsourced information systems in quantitative terms. On the contrary, customer satisfaction survey supports qualitative analysis, and helps companies to understand the qualitative effects on information system more systematically. Recently, the growing use of the internet makes customer satisfaction survey to be carried out on the web. For that reason, lots of researches related to web survey have been performed. But these researches are just focused on finding out only items to be measured and the effect of web survey. In this paper, based on the service quality research model for information system outsourcing, we formalize and propose a web survey process, a system architecture, and a functional structure for information system outsourcing customer satisfaction survey. Additionally, we provide the implementation results for the web survey systems.

• Journal of the Korean Data and Information Science Society
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• 제16권4호
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• pp.989-998
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• 2005

The internet survey is more time and cost efficient than the off-line survey. We design and implement a web-based questionnaire generating system for the internet survey. The system guides users to make up a questionnaire step by step. It also generates data code for the statistical packages such as SPSS and SAS when the internet survey has been done.

• 전기학회논문지
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• 제61권9호
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• pp.1249-1259
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• 2012

This paper proposes a Web Based Online Outage Cost Assessment and Information System(WOOCAIS) for power system outage cost assessment. The proposed WOOCAIS is a kind of web based survey method for outage cost assessment. While conventional survey methods have done outage cost assessment based on survey paper lists collected by post mail or visiting customers, the proposed WOOCAIS is a web based online survey operation and assessment system. Therefore, it can curtail expenditure for survey and also is more convenient than conventional method. It will be set up for actual outage cost assessment system of KEPCO in South Korea in the near future. The WOOCAIS will be applied in various research and actual planning and operation areas. First of all, the assessed results may be not only applied as one of objective function for generation system and grid expansion but also operational planning problems in power system.

• 한국데이터정보과학회:학술대회논문집
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• 한국데이터정보과학회 2006년도 추계 학술발표회 논문집
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• pp.167-180
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• 2006

The statistical survey and analysis is much restricted to time, space and material. The statistical survey and analysis could hardly resume. The statistical survey and analysis is very important to create various and accurate information. The statistical survey and analysis which is not a expert knowledge have many problems in productivity of information, reliability and etc. In this paper, we study the design and Implementation of web-based statistical survey and analysis consulting system which a client meet easily a statistical expert on the web.

• 공학논문집
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• 제7권1호
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• pp.71-78
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• 2005

오늘날의 인터넷은 네티즌들에게 수많은 정보를 제공해 줌에 따라 이제는 본격적으로 인터넷을 통해 네티즌들의 생각을 수집해 가는 단계에 이르렀다. 이러한 상황에서 웹 설문조사는 오프라인뿐 만 아니라 온라인상에서 그 가치를 더 할 수 있다. 하지만 많은 사람들의 참여가 중요하기 때문에 설문조사는 사람들의 관심을 끌 수 있는 주제여야하고, 서술적인 평범한 화면보다는 가시적인 기능이 추가되어 흥미를 유발시키는 새로운 인터페이스를 제공해 줌으로서 네티즌의 보다 적극적인 관심과 설문조사에서의 높은 호응도를 이끌 수 있다고 본다. 이에 플래시를 이용한 웹 설문조사 시스템을 이용해서 재미있게 설문조사를 할 수 있게 함으로서 가치를 한층 더 높여 보고자 한다.

• Communications for Statistical Applications and Methods
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• 제9권1호
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• pp.39-51
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• 2002

In this paper, we propose a poll system on the interned. This poll system makes use of APM which are useful in web and PC using for a server. These tools are all free to obtain, so we can construct this system with the minimum computing environment and the minimum cost. We mention merits and demerits about interned survey and propose how to overcome using this system, and utilize web log data to get an additional information of panel. Finally, we suggest extensibilities of internet survey and the proposed system

• 품질경영학회지
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• 제32권2호
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• pp.93-108
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• 2004

The purpose of this research is to summarize the methodological issues in internet survey and to suggest personalized internet survey system using data mining technique for enhancing the survey quality of internet survey as well as utilizing the benefit of interactive multimedia factors of internet survey. The data mining technique used in this paper is Case Based Reasoning for adopting individual design preference affecting survey quality. For achieving the research purpose, two surveys, pre & post survey, were performed. Pre survey was done for implementing CBR database to find individual index affecting survey quality and post survey was used for measuring the peformance of personalized internet survey system. The result shows that the survey quality of personalized web survey system is better than generalized web survey system.

• Journal of the Korean Data and Information Science Society
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• 제17권4호
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• pp.1237-1250
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• 2006

In this paper we develop the web-based unified randomized response system for obtaining more reliable response to the sensitive characteristic such as a crime of violence at home, and a bribing and so on. This survey system embody to apply with from the classical to recently research, for example from the Warner's model to the 2-stage model. In addition, our survey system is able to link between the typical and the randomized response system. Finally, our survey system looks into a variation according to various sensitive questions as well as it can be used for a single question.

• 정보교육학회논문지
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• 제11권1호
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• pp.11-19
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• 2007

7차 교육 과정은 학교 운영에 학생, 교사, 학부모와 지역 사회의 요구를 적극 수렴하고 이를 반영할 것을 요구하고 있다. 이에 본 연구는 학교 운영을 효율적으로 하기 위한 웹 설문 시스템을 설계하고 구현하고자 한다. 본 연구에서 제시한 웹기반 설문 시스템은 관리자(조사자)와 응답자로 구분하여 설계하고 관리자는 인터넷만 연결되면 설문을 관리하고 결과를 확인할 수 있도록 하였다. 또한 문항별로 관련된 자료 데이터베이스를 제공하여 별도의 프로그램없이 본 시스템 내에서 실시간으로 설문 작성과 통계처리가 되도록 설계하였다. 본 시스템은 학교의 홈페이지에 한 메뉴로 활용하거나 단독 시스템으로 운영이 가능하여 학교 단위의 설문 조사를 쉽고 빠르게 할 수 있도록 해 준다.

• 한국IT서비스학회지
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• 제8권4호
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• pp.87-101
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• 2009

The current information system audit merely inspects a web based information system by focusing on checking items that are extracted from structured and information engineering model and object-oriented component model. As a result, the checking item of web contents and design is inadequate. This paper aims to extract audit framework in order to strengthen the audit of web contents and design during the development of the web based information system and to suggest checking items based on audit framework. For this, the web development process and web site evaluation model were studied, compared, and analyzed with the current information system development audit. From a result of the survey, it was found that the adequacy of the suggested audit framework and audit checking items is above the average value. It is believed that the suggested audit framework is helpful for the audit of web based information system.