• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.301-306
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• 2008

The World Wide Web (WWW) has continued to grow at very rapid speed in both the sheer volume of traffic and size and the complexity of Web sites. Web Analytics Industry also has been growing rapidly. Web Analytics is to analyze web log files to discover accessing patterns of web pages. In this paper, we identify factors which can affect the continuous usage intention of a firm using services in web analytics services and empirically validate the relationships between the identified factors. For this purpose, we analyze 174 Korea firms. The analysis results show that the satisfaction is significantly associated with service quality and switching cost and the service usage period is not significantly associated with continuous service usage intention. We measure the service quality using SERVQUAL. It turn out that two dimensions of SERVQUAL, reliability and empathy are significantly associated with satisfaction, but another dimension of SERVQUAL, responsibility, is not. Finally, satisfaction is significantly associated with continuous service usage intention.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.4
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• pp.179-186
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• 2004

The purpose of this study is to implement web-based quality cost management system to measure the performance of quality improvement activities in the business firms. Developed WQCMS(Web-based Q-Cost Management System) have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. The proposed system was developed using Microsoft's .Net technology, ASP.NET and MS-SQL Server 2000. By web-enabling Q-cost management system, the effectiveness of the system management and utilization was realized by easiness of information integration and economical efficiency.

• International Journal of Contents
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• v.5 no.3
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• pp.8-13
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• 2009

The recent Web service field emerges as the fastest growing IT paradigm as a result of the increasing interest in SOA (Services-Oriented Architecture) and the expansion of B2B market. With an increasing number of Web service that provide similar features, it becomes more important to provide the most appropriate service for the user's request. A service user in general requires the quality information of Web service when selecting a service among a number of similar Web services. Yet, finding a service through UDDI (Universal Description, Discovery and Integration) does not consider the non-functional aspects of users because it is only based on the functional aspects. That is, the quality, non-functional aspect will be an important factor for the mutual success of the user and provider. Using 3 factors in the Qos factors of the existing studies: the execution cost, reliability, and the quality level, the QoS of Web service is saved and the factors for the QoS are recorded in order to consider non-functional factors when selecting a Web service in this study. The Quality Broker determines the rank and shows the desired result of the service for users. The Quality Broker suggested in this thesis can be used to select a Web Service that considers the user-oriented and non-functional factors.

• Journal of KIISE:Databases
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• v.33 no.7
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• pp.715-726
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• 2006

Web service technologies provide a standard means for interoperation and integration of heterogeneous applications distributed over the Internet. For efficient execution of hierarchically interacting composite web services, this paper proposes an approach to distribute web service invocations over peer systems effectively, exploiting intensional XML data embedding external service calls as a result of well services. A cost-based optimization problem on the execution of web services using intensional results was formalized, and a heuristic search method to find an optimal solution and a greedy algorithm to generate an efficient invocation plan quickly were suggested in this paper. Experimental evaluation shows that the proposed greedy algorithm provides near-optimal solutions in an acceptable time even for a large number of Web services.

• Proceedings of the Korea Society for Simulation Conference
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• 2005.05a
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• pp.50-55
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• 2005

웹 서비스와 웹 프로세스(Web Processes)는 다양한 시스템 상에서 이종의 소프트웨어 컴포넌트들을 효과적으로 통합할 수 있는 기술이다. 웹 서비스의 활용이 증대함에 따라 성능(performance), 비용(cost) 등 005(Quality of Service)는 서비스 제공자들 간의 차별화를 위한 요건으로 그 중요성이 증가하고 있다. 본 논문에서는 웹 서비스 성능 분석 도구인 sPAC(Web Service Performance Analysis Center)을 소개하여, 웹 서비스 조합시 성능의 만족 여부를 미리 고려할 수 있음을 보인다. sPAC은 1) 그래픽 기반 웹 프로세스 구성 환경을 제공, 2) 경부하(light load) 조건에서의 성능 테스트를 위해 웹 서비스를 호출, 3) 웹 프로세스에 대한 시뮬레이션 모델을 자동 생성 하여, 과부하(heavy load) 조건에서 시뮬레이션 기반의 성능 분석 수행, 4) 웹 서비스의 성능 분석 결과와 평가 데이터의 보고서 생성을 제공한다.

• Journal of the Korea Society for Simulation
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• v.14 no.3
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• pp.119-127
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• 2005

Web services and their composition (web processes) are promising technologies to efficiently integrate disparate software components over various types of systems. As many web services are nowadays available on Internet, quality of services (QoS) and performance/cost become increasingly important to differentiating between similar service providers. In this work, we introduce sPAC (Web Services Performance Analysis Centre) and show how customers can benefit from sPAC to consider performance in composing and commercializing web services. sPAC 1) helps users to graphically describe the workflow of web services, 2) invokes web services to test out performance for light load conditions, 3) automatically converts the web services and the flow between them into a simulation model, 4) conducts extensive simulations for heavy load conditions and various usage patterns, and 5) reports analysis results and estimation data for the web services.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.23 no.1
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• pp.103-112
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• 2015

In this study, a study was carried out to see what influence low-cost carrier's e-service quality has on low-cost carrier customers' perceived value and customer satisfaction and what impact the results have on customer loyalty based on the results of previous studies related to e-SERVQUAL, an e-SERVQUAL measurement model for general e-commerce. In addition, a survey of consumers who have experienced using low-cost carrier experience through web sites was conducted. For the analysis of the data collected, SPSS 18.0 was used to conduct frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis and thus to test a hypothesis. Research findings showed that perceived value and customer satisfaction are closely related to customer loyalty, and it was also observed that the reliability factor on the service provided on the web site acts as an important influencing factor for customer loyalty in the perceived value and security factors such as payment by credit cards and protection of personal information serve as important one in terms of customer satisfaction. This study has its limitation in that samples of users who have experienced low-cost carrier are concentrated on specific ages and professions. In the future, it is required to conduct further studies on whether difference is made on the importance of measurement factors related to e-service quality by gender, age group, occupation, and e-service quality.

• The KIPS Transactions:PartD
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• v.12D no.4 s.100
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• pp.627-636
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• 2005

The Intelligent Web Service is proposed for the purpose of automatic discovery, invocation, composition, inter-operation, execution monitoring and recovery web service through the Semantic Web and the Agent technology. To accomplish this Intelligent Web Service, the Ontology is a necessity for reasoning and processing the knowledge by the computer. However, creating service ontology, for the intelligent web service, has two problems not only consuming a lot of time and cost depended on heuristic of service developer, but also being hard to be mapping completely between service and service ontology. Moreover, the markup language to describe the service ontology is currently hard to be learned by the service developer In a short time. This paper proposes the efficient way of designing and creating the service ontology using MDA methodology. This proposed solution reuses the creating model in terms of desiEninE and constructing Web Service Model using UML based on MDA. After converting the Platform-Independent Web Service Model to the dependent model of OWL-S which is a Service Ontology description language, it converts to OWL-S Service Ontology using XMI. This proposed solution has profits, oneis able to be easily constructed the Service Ontology by Service Developers, the other is enable to be created the both service and Service Ontology from one model. Moreover, it can be effective to reduce the time and cost as creating Service Ontology automatically from a model, and calmly dealt with a change of outer environment like as the platform change. This paper cites an instance for the validity of designing Web Service model and creating the Service Ontology, and validates whether the created Service Ontology is valid or not.

• Journal of the Korea Society of Computer and Information
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• v.27 no.4
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• pp.231-239
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• 2022

In this paper, I analyze the difficulties of web service development education for non-IT majors through the Q&A of students posted in the k-mooc lecture, and propose methods to improve them. Through Q&A analysis, it was confirmed that non-majors mainly had difficulties in using unfamiliar tools, cost of cloud service, setting up server environment, and writing code while taking web service development courses. To solve this problem, I propose a method to reduce the server cost problem and the complexity of the server environment by using BaaS(Backend as a Service), which is one of the cloud service models. It also shows that it is possible to reduce the length of code that needs to be written at once by using the React library to modularize long code into smaller units. Finally, I propose an improvement plan that even non-IT majors can easily learn by implementing a web application that works by using the design output obtained by using Figma.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2007.05a
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• pp.101-110
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• 2007

Current strategic trends in service distribution and software development in response to Web as a platform represent a paradoxical concurrent pursuit of 'economy of scale' and 'service'. From the software perspective, the major novel elements of the Web 2.0 era are Web as a platform and the emergence of long-tail service enabling web sites to function as an independent distribution channel. The current study analyzed the platform strategy for establishing a community of interactive developer and customers taking the issue of economy of scale into consideration. Software industry should face the new reality and utilize the open source community for cost minimization and securing customer base. Furthermore, Lego-style software development should be adopted for maintaining cost-competitiveness in customized software development.