• Title/Summary/Keyword: water service management

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Design and Implementation of an Efficient Water Count Management System (효율적인 상수도 유수율 관리 시스템 설계 및 구현)

  • Lee, Seak-Jae;Hwang, Jeong-Hee;Ha, Eun-Sil
    • Journal of Digital Contents Society
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    • v.11 no.2
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    • pp.169-175
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    • 2010
  • The important society facility to maintain daily lives and the various activity is the water service. In this paper, we propose a design and implementation method of water count management system for the measurement, distribution and control of water quantity. The proposed system for systematic facility management and effective water service administration is a design methodology for foundation facility of water service to provide good quality water and to prevent a leak of water, estimating the water capacity.

Development of Benchmark Index of LoS for Asset Management of Water Treatment Facilities (정수시설 자산관리 LoS분석 벤치마크지수 개발)

  • Nam, Youngwook;Hyun, Inhwan;Lee, Chulsung;Chun, Mingyu;Kim, Mincheol;Kim, Dooil
    • Journal of Korean Society of Water and Wastewater
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    • v.29 no.6
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    • pp.667-683
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    • 2015
  • Since aged water treatment facilities could threaten the sustainable water supply, asset management system has been adopted for their systematic management. Level of Service(LoS) is one of critical components of asset management and could be quantified through benchmark index(BMI). Water supplier could estimate consumer's satisfaction and their performance through BMI to improve the LoS. We developed BMI for water treatment facilities from customer's satisfaction survey. BMI, represented with the Total Service Score(TSS), was assessed with water quality, water pressure, taste and odor, water rate, and service quality with weighing factors. BMI could, further, be used to assist the analysis of the life cycle cost to increase the unit of LoS.

The Development and Application of the Performance Indicator for Sewage System Service in Korea (하수도서비스 평가지표 개발 및 적용에 관한 연구)

  • Ahn, Young Mi;Kim, Duk-Jin;Yoon, Hyun Shik;Kim, Young Jo;Yoo, Man Sik
    • Journal of Korean Society of Water and Wastewater
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    • v.21 no.4
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    • pp.453-465
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    • 2007
  • With rapid expansion of the water market and growth of water companies, the recent trends in international water industry show that standardization of service activities concerning management of water and wastewater system (ISO/TC 224, to be issued in the second half year of 2007) is expected to have a large influence on the global water market including liberalization of water service market. In the Draft International Standard(DIS) of ISO/TC224, Performance Indicators(PIs) are suggested to estimate the service activities relating to water and wastewater treatment facilities. PIs have been developed in many countries including some international organization(World Bank, IWA and etc.) for service benchmarking. To evaluate public service level and establish plans to improve service level of wastewater utilities, we developed PIs for 120 items and applied them to 10 sewage utilities in the consideration of their scales, circumstances and conditions. In this study, we verified the applicability of the developed performance indicators(PIs). So, we concluded that PIs developed for the purpose of this study can be a useful tool applicable to objective evaluation of the service level of sewage utilities. Using the evaluation tool of PIs developed, it can also be used as a benchmarking tool in this industry as well as for enhancing the efficiency of operation and management of the sewage system. It will also contribute to the water resource management through determination of investment priorities based on the evaluation results and to raising international competitiveness of the domestic sewage utilities to meet the future opening of the water market.

Prioritization decision for hazard ranking of water distribution network by cluster using the Entropy-TOPSIS method (Entropy-TOPSIS 기법을 활용한 군집별 상수도관망 위험도 관리순위 결정)

  • Park, Haekeum;Kim, Kibum;Hyung, Jinseok;Kim, Taehyeon;Koo, Jayong
    • Journal of Korean Society of Water and Wastewater
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    • v.35 no.6
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    • pp.517-531
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    • 2021
  • The water supply facilities of Korea have achieved a rapid growth, along with the other social infrastructures consisting a city, due to the phenomenon of urbanization according to economic development. Meanwhile, the level of water supply service demanded by consumer is also steadily getting higher in keeping with economic growth. However, as an adverse effect of rapid growth, the quantity of aged water supply pipes are increasing rapidly, Bursts caused by pipe aging brought about an enormous economic loss of about 6,161 billion won as of 2019. These problems are not only worsening water supply management, also increasing the regional gap in water supply services. The purpose of this study is to classify hazard evaluation indicators and to rank the water distribution network hazard by cluster using the TOPSIS method. In conclusion, in this study, the entropy-based multi-criteria decision-making methods was applied to rank the hazard management of the water distribution network, and the hazard management ranking for each cluster according to the water supply conditions of the county-level municipalities was determined according to the evaluation indicators of water outage, water leakage, and pipe aging. As such, the hazard ranking method proposed in this study can consider various factors that can impede the tap water supply service in the water distribution network from a macroscopic point of view, and it can be reflected in evaluating the degree of hazard management of the water distribution network from a preventive point of view. Also, it can be utilized in the implementation of the maintenance plan and water distribution network management project considering the equity of water supply service and the stability of service supply.

Leveraging the Smart device for waterworks manhole management (상수도맨홀 관리를 위한 스마트 관리장치의 활용)

  • Chun, Haebok;Kim, Yeongkwan
    • Journal of Korean Society of Water and Wastewater
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    • v.31 no.2
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    • pp.141-148
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    • 2017
  • The waterworks company is in charge of managing water facilities buried underground, and the management has been centered on manholes. However, since there is no standard management manual, it has been impossible to introduce and operate a systemized managing tool by water service providers and managers, and manhole management has been carried out by individual data recording personnel for each water service provider. When the management is carried out individually, the data to be shared by other waterworks managers tend to be privatized, and consequently, it may become a big obstacle to proceed with many civil works such as emergency leak repair, road excavation, replacement of old buildings. This report introduces RFID (Radio Frequency Identification) system which is based on the magnetic field capable of IOT. It also describes the necessity of leveraging the system for smart managing of pipe management record that has been done by hand writing. The RFID system includes RFID marker, data reader, portable computer operating program, and data base server operating program. In this system, the data is managed with a single communication device, and it would be possible to share the information on the underground facilities and water treatment facilities. This RFID technology is expected to provide water service providers with opportunities to develop more scientific and modernized underground facilities information systems.

Quality Characteristics of White Pan Bread with Different Water Types (물의 종류에 따른 식빵의 품질특성)

  • Kim, Yoon-A;Ko, Jae-Youn;Yoo, Se-Ran;Jang, Se-Jin;Kang, Sang-Hyeon;Han, Doo-Won;Kim, Sung-Hwan;Seo, Ji-Hye
    • Culinary science and hospitality research
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    • v.24 no.3
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    • pp.104-112
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    • 2018
  • The purpose of this study was to examine the quality characteristics of white pan bread according to the different types of water (tap water (still water), purified water, still water, light water, classical water, and bold water). Pan breads were statistically analyzed using texture profile analysis, fermentation, texture, suitability, image analysis, color, moisture content, and statistical analysis. This result will contribute to the commercialization of pan bread using various kinds of water. Ultimately, we analyzed the quality characteristics of various kinds of water, depending on the carbonic acid content on the dough and the pan bread, and to derive the optimum kinds and ratios of the water to be applied to the pan bread. As a result of the study, the best findings were obtained with water containing carbonic acid content more than the classical water according to overall characteristics, durability (Width of Tail and Integral), foot efficiency, softness, volume and preference check. Therefore, when white pan bread is produced by using water containing a carbonic acid content (5~7.5 mg/L) or more of the classical water, it affects the quality characteristics and a good obtains positive response to from consumers. In this study, the quality characteristics of pan bread based different kinds of water which were not available in the past, and the quality characteristics of pan bread, which can be used as the basic data for future research, were well analyzed.

The developing optimum maintenance cost model for water pipe network by waterworks business characteristics (수도사업자의 경영환경을 고려한 상수도관망 적정 유지관리비 산정 모델 개발 연구)

  • Kim, Kibum;Kim, Changhwan;Shin, Hwisu;Seo, Jeewon;Hyung, Jinseok;Koo, Jayong
    • Journal of Korean Society of Water and Wastewater
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    • v.31 no.1
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    • pp.51-62
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    • 2017
  • For the asset management of a water pipe network, it would be necessary to understand the extent of the maintenance cost required for the water pipe network for the future. This study would develop a method to draw the optimum cost required for the maintenance of the water pipe network in waterworks facilities to maintain the aim revenue water ratio and to achieve the target revenue water ratio, considering the water service providers' waterworks condition and revenue water ratio comprehensively. This study conducted a survey with 96 water service providers as of the early 2015 and developed models to estimate the optimum maintenance cost of the water pipe network, considering the characteristics of the water service providers. Since the correlation coefficient of all the developed models was higher than 0.95, it turned out that it had significant reliability, which was statistically significant. As a result of applying the developed models to the actual water service providers, it was drawn that increasing revenue water ratio to more than a certain level can reduce the maintenance cost of the water pipe network by a great deal. In other words, it is judged that it would be the most efficient to secure the reliability of waterworks management by increasing the short-term revenue water ratio to more than a certain level and gradually increase the revenue water ratio from the long-term perspective. It is expected that the proposed methodology proposed in this study and the results of the study will be used as a basic research for planning the maintenance of water pipe network or establishing a plan for waterworks facilities asset management.

The Propose of Optimal Flow Data Acquisition by Error Rate Analysis of Flow Data (유량 데이터 오차율 분석을 통한 최적의 유량데이터 취득방안 제안)

  • Kim, Yunha;Choi, Hyunju
    • Journal of Korean Society of Water and Wastewater
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    • v.31 no.3
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    • pp.249-256
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    • 2017
  • Recently, application areas based on M2M (Machine-to-Machine communications) and IoT (Internet of Things) technologies are expanding rapidly. Accordingly, water flow and water quality management improvements are being pursued by applying this technology to water and sewage facilities. Especially, water management will collect and store accurate data based on various ICT technologies, and then will expand its service range to remote meter-reading service using smart metering system. For this, the error in flow rate data transmitting should be minimized to obtain credibility on related additional service system such as real time water flow rate analysis and billing. In this study, we have identified the structural problems in transmitting process and protocol to minimize errors in flow rate data transmission and its handling process which is essential to water supply pipeline management. The result confirmed that data acquisition via communication system is better than via analogue current values and pulse, and for communication method case, applying the industrial standard protocol is better for minimizing errors during data acquisition versus applying user assigned method.

A Study on the Factors Quality Evaluation of the Drinking Water Service in Incheon Metropolitan City (인천시 상수도서비스 품질평가에 관한 연구)

  • Lee, Geon-Su;Lee, Ki-Dong
    • Journal of Digital Convergence
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    • v.13 no.3
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    • pp.19-29
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    • 2015
  • This study is to evaluate the public drinking water service systematically, to improve customer satisfaction level, also overcoming the limitations of the existing method often relying on the satisfaction measurement subjectively. Thorough the rigid quality control of the service and its effect on civil affairs administration, we conclude that quality of the public service has an influences on the customers' satisfaction, which play a role to intensify the confidence and support of the civil administration by its appropriate management. Thus quality control management itself has its own value in that the satisfaction and confidence of the service result from the quality. The new model can be utilized as a Service Quality Index for the public drinking water service. To enhance the customers' satisfaction and confidence of the water suppliers, it is very useful that they reflect the customers' needs exactly through the service quality control regularly.

A Comparative Study of risk based LOS(Level of service) of the Regional Water Supply (자산관리 상수도분야 리스크 기반 서비스수준)

  • Cho, Inuh;Lee, Youngjai
    • Journal of Korean Society of Water and Wastewater
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    • v.29 no.3
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    • pp.305-317
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    • 2015
  • The function failure of present major facilities is likely to lead to failure of related systems and/or whole facilities, increasing the necessity for protection of infrastructures, main structures, and major industrial facilities. In addition, safe and efficient management for urban infrastructure (waterworks and sewerage facilities, electricity, telecommunications, roads, etc) installed in the basement or on large cities grounds at various public areas is required. Recently in response to this demand, efforts for vitalizing asset management are being made such as enacting related laws and developing asset management system in the U.S., Australia, Europe and other advanced countries with the concept for a new maintenance. In our county, identifying maintenance system problems such as aging and rapid increasing of existing infrastructures and decision-making about updating maintenance is required for systematic and organizational maintenance. In this study, by comparing and observing the LOS(Level of Service) of each countries' waterworks and risk-based LOS, we suggest the direction of future urban water infrastructure management systems for more effective management.