• 상하수도학회지
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• 제23권6호
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• pp.693-699
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• 2009

• 상하수도학회지
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• 제18권3호
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• pp.301-305
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• 2004

• 상하수도학회지
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• 제25권6호
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• pp.923-933
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• 2011

In this study, we derived seven customer value factors to evaluate the levels of service in wastewater utilities required by customers. Levels of service according to the customer value were categorized into environmental amenity, accessibility of wastewater service, affordability of wastewater charge, quality of wastewater service, health and safety of wastewater service provision, reliability and responsiveness of wastewater service provision, and satisfaction of customer service. To investigate the levels of wastewater service, questionnaires were prepared according to the customer value factors, and the questionnaire survey was performed with 800 adults in all over Korea including male and female samples. The comprehensive satisfaction score for the wastewater service was 57.5 points, indicating a slightly good satisfaction level. The detailed analysis of the result showed that the satisfaction level was high in the wastewater service accessibility and call center service provision but it was relatively low in the river water quality and nasty smell of wastewater. It was concluded that the quality of wastewater service and customer service satisfaction need to be elevated primarily in order to improve levels of wastewater service required by the customers.

• 상하수도학회지
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• 제22권6호
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• pp.665-672
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• 2008

It is necessary to implement the management plan for the production of safe and high quality drinking water from lake Paldang. To set up the plan, the water quality items such as BOD, T-P, SS and coliform were monitored for ten years, 1997~2006, and the influence of raw water quality on the drinking water treatment process and the treated water quality was also evaluated from 2004 to 2006. In conclusion, water quality items such as turbidity(SS), T-P(eutrophication), pathogens(fecal coliforms, enterovirus, reovirus, giardia, cryptosporidium), DOC(precursor of disinfection by-products), and micro-pollutants(phthalates, VOCs, heavy metals) are should be managed to get safe and high quality drinking water from lake Paldang.

• 수도
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• 제23권5호통권80호
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• pp.70-81
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• 1996

• 상하수도학회지
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• 제29권2호
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• pp.223-231
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• 2015

District Metered Area (DMA) construction is one of the most cost effective alternatives for management of water loss (i.e., water leakage) and energy consumption (i.e., water pressure) in water distribution systems. Therefore, it's being implemented to numerous new and existing water distribution systems worldwide. However, due to the complexity of water distribution systems, especially large-scale and highly looped systems, it is still very difficult to define the optimal boundary of DMAs considering all the aspects of water distribution system management requirements. In this study, a DMA design methodology (or a DMA design model) was developed with Geographic Information Systems (GIS) and hydraulic distribution system model to determine the optimal DMA boundary.

• 한국습지학회지
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• 제9권1호
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• pp.47-60
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• 2007

The rapid development of economy in China at the expense of consuming huge amount of energy and resources, water resource in particular, which has resulted in the production and discharge of increasing amount of wastewater to the water environment. In order to effectively control the increasing water pollution trend, the State Council has stipulated that all the cities with population over 500,000 should reach wastewater treatment rate of 60% by 2005, and all the cities should reach the rate of 60% by 2010, of which Capital Beijing and all the province capital cities and important tourism cities should reach 70% then. By the end of 2005, of the 661 cities in China, 393 have built and operated municipal wastewater treatments with a total number of 790 sets, total treatment capacity of $80.91{\times}106m^3/d$ and total treatment rate of > 48%. Other 73 cities have started the construction of municipal wastewater treatment plants, and other 168 cities have started to prepare, planning and design of wastewater treatment plants. Most of municipal wastewater treatment plants in big cities in China operate normally and perform well with good quality of effluent in terms of wastewater treatment train, but the sewage sludge treatment is usually poor with big problems. It has been found that the small scale WWTPs using activated sludge process in the towns are usually operated and maintained abnormally because of lack of fund, skilled operators and energy. It is therefore suggested that the small scale MWWTPs in small cities and towns adopt appropriate technologies, of which the most available ones are multi-stage ponds, constructed wetlands and the combination of them for further purification and reuse of treated wastewater.

• 상하수도학회지
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• 제20권3호
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• pp.411-429
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• 2006

To improve Service quality for water and wastewater works, most water and wastewater utility effort to develop not only facility construction but also operation optimization. The operation is optimized by accurate estimation for ongoing situation. And from the accurate estimation, utility operator gain a information about their service quality and problems, So we developed a evaluation tool (Performance Indicators: PI) for service activity of water and wastewater works. The PI was developed in many countries and some international organizations (World Bank, IWA etc.) for service benchmarking. And ISO (international organization for standardization) just has been making a service standard for water and wastewater system (So called ISO/C224). This proceeding for making a service standard is ongoing now and will be launched in 2007. In our study, PI was composed of 6 parts (A human resource, facility management, operation, service quality, finance and environment). To evaluate water utilities, performance indicators for water was consisted of 100 items. Each 2 water utilities were estimated by this performance indicator. From the study, we just know that the performance indicator was a very useful tool to estimate utility service quality. And from the result, it is possible to know the strong and weak point of estimated utilities.

• 수도
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• 통권63호
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• pp.43-56
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• 1993

• 수도
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• 통권69호
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• pp.120-131
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• 1994