• 한국간호교육학회지
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• 제9권2호
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• pp.276-287
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• 2003

The purpose of this study is to examine the impact of social voluntary activity on the identity of women's college students. universities are functionally constituted by teaching, researching and social service. Data for analysis are collected 439 students at K women's college in other to examine research questions, t-test and regression test. The results of this analysis are as follows : First, There was any gap in self-esteem, morality and social welfare ideology between the college students who had ever experienced social voluntary activity and who had not. Second, The personal characteristics did not give an impact, but their satisfaction was under the influence of institutional support for supervision and altitude of themselves for social service, which were part of the institution characteristics. Third, The social service effectiveness was not affected by the personal characteristics, except influenced by the instituitional characteristits such as degree of compensation an influence on self-esteem. also social welfare and morality were not affected. Fourth, There was any gap in self-esteem, morality and social welfare ideology between the impact of service satisfaction on service effectiveness.

• 사회복지연구
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• 제45권2호
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• pp.31-63
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• 2014

최근 시민참여와 시민서비스에 대한 관심이 높아지고 있지만, 우리나라는 시민서비스에 대한 연구도 부족한 가운데 배척되는 경향이 있다. 활동비 지원 자원봉사에 대한 우려가 큰 가운데 시민서비스가 자원봉사의 기본정신과 다르다는 인식이 크기 때문인 것으로 보인다. 따라서 일반적 통념처럼 시민서비스가 자원봉사의 대척점에 있는지 살펴볼 필요가 있다. 본 연구는 이와 같은 문제의식 아래, 자원봉사와의 비교적 관점에서 시민서비스를 분석하였다. 연구결과, 첫째, 국내에 알려진 것과는 달리, 시민서비스는 자발성과 무보수성의 원칙에서 벗어나지 않는다. 시민서비스가 시민의식을 훼손한 것이 아니라, 오히려 자원봉사 가운데 활동비를 지원받는 단기 간헐적 활동과 의무봉사가 더 큰 문제인 것으로 판단된다. 둘째, 시민서비스와 자원봉사는 자발성, 무보수성보다는 구조적 특성 즉, 목표, 지속성, 공식성에 있어서 차이가 있는 것으로 보여진다. 나아가 미국에서 시민서비스가 정착할 수 있었던 것은 단순히 활동비 수당을 지원했기 때문이 아니라, 지역사회 문제해결과 참여자의 삶의 질 향상을 이끌고 사회적 인정보상, 교육지원을 통해 사회공헌활동에 대한 자긍심과 만족감을 가질 수 있도록 지원했기 때문인 것으로 보인다.

• 한국조리학회지
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• 제21권4호
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• pp.155-174
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• 2015

본 연구의 주요 목적은 외식업계의 경쟁력 강화를 위해 고객이 이용한 패밀리레스토랑의 서비스를 5가지 서비스편의성 요인에 의한 지각된 가치와 자발적 행동의도에 미치는 영향요인을 규명하는데 의의가 있다. 본 연구의 목적을 달성하기 위하여 문헌적 연구와 실증적 연구를 병행하였으며, 세분화된 마케팅 방향을 설정하는데 유용한 정보를 제공하며, 향후 레스토랑 고객 접점에서의 서비스 개선 방안을 모색하고, 동시에 효과적인 발전 방안을 제시하고자 한다. 먼저 선행연구의 검토를 서비스편의성과 레스토랑을 이용한 고객의 지각된 가치 및 자발적 행동의도에 대한 폭넓은 견해를 제시하였으며, 이러한 선행연구를 토대로 패밀리레스토랑 이용 시 고객들이 인지하는 서비스편의성 요인을 확인하는 가운데 본 연구를 위한 전반적인 틀을 제공하고자 한다. 본 연구에서는 패밀리레스토랑에 관련하여 보다 심층적이고 실증적인 연구를 통해 패밀리레스토랑의 서비스편의성이 지각된 가치와 자발적 행동의도와의 관계에 대한 연구를 진행하여, 방안모색을 통하여 국내 외식산업의 지속적인 성장과 발전에 기여하고자 한다.

• 한국의류학회지
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• 제32권9호
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• pp.1438-1449
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• 2008

The current research investigates customers' voluntary participation, using a sample of 446 consumers who visit fashion retail stores. The main focus of this study is to test a social exchange CVP model, including three antecedents of customers' perceived justice through mediators of service satisfaction and brand commitment. In support of the proposed model, I identify fully mediated relationships from interactional justice to the three CVP via service satisfaction and brand commitment and partially mediated relationship from distributive justice to the three CVP through brand commitment. No mediated relationship found for procedural justice neither through service satisfaction nor brand commitment to the CVP behaviors. The results generally support that the significantly indirect effects of perceived justice to the three CVP and satisfaction and commitment are the important mediators in between. The concept of justice can be interpreted in light of the normative value of social exchange relationship.

• 농촌의학ㆍ지역보건
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• 제43권1호
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• pp.1-8
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• 2018

노인의 자원봉사활동의 참여와 건강관련 삶의 질의 관계를 규명하기 위하여 65세 이상 남녀노인 318명을 대상으로 2012년 5월 1일부터 6월 30일까지 질문지를 이용하여 자료를 수집하였고, 다중선형회귀분석을 실시하였다. 노인 중 자원봉사활동에 참여하고 있는 경우는 48.1%였으며, 자원봉사활동에 참여하고 있는 노인이 참여하지 않은 노인에 비해 건강관련 삶의 질이 통계적으로 유의하게 높았다. 본 연구결과, 자원봉사활동 참여가 노인의 건강관련 삶의 질에 긍정적 영향을 줄 수 있음을 확인할 수 있었고, 향후 노인의 자원봉사활동 참여를 확대시킬 수 있는 방안과 이에 대한 효과검증을 위한 연구수행이 필요할 것으로 생각된다.

• Asian-Australasian Journal of Animal Sciences
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• 제2권3호
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• pp.284-286
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• 1989

• 한국간호교육학회지
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• 제20권4호
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• pp.569-576
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• 2014

Purpose: This study investigates the factors affecting spirituality in nursing students. Method: A total of 247 nursing students participated in the study. Data were analyzed by frequencies, t-tests, ANOVA, Pearson correlation coefficients and multiple stepwise regression via SPSS WIN 18.0. Results: The mean scores for hope, gratitude, and spirituality were above-average. However, there were significant mean differences in spirituality according to religion, religious activity, voluntary service, satisfaction with the nursing field, and motivation for entering a college of nursing. Spirituality positively correlated with hope and gratitude. Significant predictors of spirituality included hope, gratitude, voluntary service and religious activity. The regression model explained 51.3% of perceived spirituality. Conclusion: To improve spirituality among nursing students, nursing educators should develop educational intervention programs to promote hope and gratitude, and support participation in voluntary service and religious activity.

• 한국생활과학회지
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• 제21권4호
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• pp.729-744
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• 2012

The purpose of this study was to investigate the effects of youth voluntary on sense of citizenship, positive self-perception, and peer relations, which procedures was conducted by being comparison between middle school students and high school ones. This study also use the data given by 2st of the Seoul Education Longitudinal Study(SELS), which subjects were 7,593 youths(3,566 in middles school students and 4,027 in high school ones). The most significant variable for youth's peer relations was sense of citizenship both middle school and high school student, which indicates not only that it is encouraged by sense of citizenship but also that developing and leading the sense of citizenship for youth should be given by the school welfare policy. Positive self-perception in middle school youth influenced the second effect on their peer relations, but high school student's peer relation was impacted by the voluntary service into a secondary effect.

• 융합경영연구
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• 제8권4호
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• pp.27-35
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• 2020

Purpose - This study is aiming to understand the critical role of employees' organizational citizenship behavior in evaluation of employee service quality. This paper examined what emotional intelligence and empowerment affect to their organizational citizenship behavior and service quality. Research design - Data were collected by questionnaires through specialized hospital services. Survey was conducted on patients who have been treated at a spine specialized hospital. Results - Emotional intelligence and empowerment have direct effects on organizational citizenship. Service quality is a function of organizational citizenship. The results showed that emotional and motivated capabilities of individuals influenced organizational citizenship behavior. Managerially, this study contributes to the understanding of the role of organizational citizenship behavior in service sector. Conclusions - The relationship between service quality and organizational citizenship behavior and also examined the effect of combination of creative and voluntary behavioral attributes such as emotional intelligence and psychological empowerment have on voluntary organizational citizenship behavior. The results showed that in order to induce organizational citizenship behavior, emotional intelligence should be facilitated and empowerment enlarged.

• 가족자원경영과 정책
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• 제12권1호
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• pp.21-39
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• 2008

The purpose of this study was to investigate service support programs for the work-family balance in the community. Service support programs in the community are at beginning stages of development, because it has taken about 10 years to put a self-governing system into practice in Korea. This study concentrates on service support programs developed by various service organizations in the city and does not include any rural districts. First, the developmental process of the work-family balance model and type of the service support program in the community were studied. Next, the situation of care service support was examined based on written articles. Finally, a few suggestions were made f3r work-family balance in the community. The developmental situation of work-flmily balance in Korea is in a stage which is shifting from the company-leading model to a family-company-community model. The most common type of service support program offered in the community until now has been the informal sector through relatives, neighbors or friends. However, service support programs, in the public sector by the government and in the voluntary sector by nonprofit organizations and corporations, has rapidly been growing and the number of services from each sector has also increased. Profit organizations in the private sector, such as medical and care service centers, are also now rapidly increasing. It appears that service support programs contributing to the work-family balance in the community come from a number of sectors, including public, voluntary, private and informal sectors, to suit consumer needs.