• 아동학회지
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• 제17권1호
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• pp.5-21
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• 1996

The purpose of the present study was to investigate how 4-to 5-year-olds approach a competitive/cooperative task to obtain a resource. Sex and age differences were examined for the behavior and resource utilization of this task. The subjects were 74 same-age, mixed sex groups of 4 children each in three kindergartens in a large city. Each group of 4 children were classmates. The children were videotaped in a play situation where one child could view a cartoon movie (i. e. acquiring a resource) with the assistance of two children (one to turn the film tape and one to push the light-button), and the fourth child was a bystander. Time at each position and physical and verbal behavior constitute the data which were analyzed by ANOVA and ${\chi}^2$. The results of the time analysis showed that children cooperated quickly and were able to view the cartoon(resource utilization) for a large part of the session. High resource utilizers compared with low resource utilizers, exhibited more self-assertive and helping behaviors. Boys achieved more viewing time while girls were bystanders for a greater amount of time. Boys showed more physical and verbal behaviors during the task. Four-year-olds achieved less viewing time than 5-year-olds, indicating 4-year-olds were less effective in eliciting the help of their peers.

• 대한가정학회지
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• 제42권4호
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• pp.29-43
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• 2004

The purpose of the current study was to investigate peer conflict situations and age differences in preschoolers' emotional behavior of happiness, sadness, and anger. Participants were twenty-two 3-year-olds and twenty 5-year-olds, and each pair of the same age interacted in two standardized conflict situations: object possession conflict and behavioural/interpersonal conflict. Participants' emotional behaviors of happiness, sadness, and anger were obsewationally coded through facial expression, verbal intonation, gesture, and physical contact. Preschoolers expressed more sadness and anger emotional behavior in object possession conflict than in behavioural/interpersonal conflict. In object possession conflict, 3-year-olds expressed more anger emotional behavior than 5-year-olds did. In behavioural/interpersonal conflict,5-year-olds expressed more happiness emotional behavior than 3-year-olds did.

• 한국언어정보학회지:언어와정보
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• 제20권1호
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• pp.51-71
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• 2016

The status of the Korean morphological marker '-e ci' has been controversial whether it is a passive marker, an anticausative marker, or a passive/anticausative marker. However, the previous approaches that tried to classify '-e ci' constructions based on the syntactic verb classes (i.e. intransitive or transitive) were short of explaining the properties of the constructions. In this study, the '-e ci' constructions were distinguished based on agentivity, following Levin & Rappaport Hovav (1995) and Alexiadou et al. (2006). Moreover, how the verbal root meaning is associated with the passive/anticausative construction was investigated by means of Distributed Morphology (DM) (Embick 2010; Marantz 1997). I argued that the morphological marker '-e ci' is the instantiation of the absence of external arguments. With respect to the behavior of the Korean '-e ci' constructions with the semantics of each verbal root class, I found out that the '-e ci' constructions can form passives with the verbal roots that require the external arguments; whereas, the anticausatives cannot be formed with the roots that necessarily require the agentive arguments. However, contrary to the previous arguments that '-e ci' passives can be only formed with transitive verbs, it is discovered that non-agentive transitive roots do form anticausatives. Moreover, I argued that there are two types of the anticausatives - zero and '-e ci' anticausatives. Since the valency reduction is marked by the non-active voice morphology, the zero anticausatives appear only with the roots that do not require external arguments. The different '-e ci' constructions (passives, '-e ci', and zero anticausatives) are represented by the distinct syntactic structures. I proposed that the morphological similarity between the passives and the '-e ci' anticausatives is due to the presence of VoiceP, which introduces the external arguments. Moreover, the lack of the voice morphology in the zero anticausatives is explained by the absence of the VoiceP.

• 대한간호학회지
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• 제36권3호
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• pp.468-474
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• 2006

Purpose: The purpose of this study was to analyze and clarify the meaning of the concept, assertiveness. Method: This study used Walker and Avant's process of concept analysis. Results: 1. Attributes of assertiveness were defined as 1) Self-esteem 2) Comprehension to others 3) Clarification of the subject 4) Verbal communication 5) Non-verbal communication 2. The antecedents of assertiveness consist of these facts 1) The occurrence of a conflict situation 2) The occurrence of will to stick to one's opinions 3. There are consequences occuring as a result of assertiveness 1) Positive self-confidence 2) Increased comprehension or consideration to others 3) Expand of mutual respect 4) Maintenance of continuously cooperative relationship with each other 5) Output of acceptable results to each other Conclusion: Assertiveness is a core human behavior and is key to interpersonal relationships. Using the components of the concept of assertiveness, many conflicts in a nursing situation can be effectively prevented.

• 아동학회지
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• 제25권2호
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• pp.121-132
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• 2004

In this study of adolescent aggression, the subjects were 320 male and female 7th and 8th grade students in Changwon. Data were collected with questionnaires and analyzed by Pearson's correlation and multiple regression analysis. Results showed that, 1) low friend support, empathy, and prosocial behavior had direct paths to adolescent overt aggression. 2) Low teacher and friend support, empathy, and prosocial behavior had direct paths to adolescent verbal aggression. 3) Low empathy and self-esteem were indirectly related to adolescent aggression through low prosocial behavior. 4) Low teacher support was indirectly related to adolescent aggression through low empathy and self-esteem. 5) Low friend support was indirectly related to adolescent aggression through low self-esteem.

• 한국사회복지학
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• 제51권
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• pp.29-61
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• 2002

청소년들의 괴롭힘행동에 영향을 미치는 요인 및 괴롭힘 행동으로 인해 가해자에게 나타나는 결과를 조사하고자, 괴롭힘 가해자의 환경적 요인(부모와의 갈등, 부모의 지지결여, 교사의 지지결여, 친구로부터의 소외, 따돌림 및 괴롭힘에의 노출정도), 괴롭힘 행동의 유형(따돌림, 사회적, 언어적, 신체적, 도구적 괴롭힘)과 괴롭힘 행동으로 인해 가해자에게 나타나는 결과(쾌감, 죄책감, 피해자에 대한 비난적 태도, 자아존중감, 괴롭힘 행동의 정도)간의 상호작용을 조사할 수 있는 포괄적인 연구모델을 개발하였다. 본 연구에서 개발된 모델은 괴롭힘 가해의 경험이 있는 177명의 학생들로부터 수직된 설문조사 자료를 통하여 검증되었다. 경로분석(path analysis)을 사용하여 변인들간의 구조관계를 설명할 수 있는 최적의 이론구조모델이 선정되었다.(df=78, chi-square=57.266, RMSR=0.0514, GFI=0.953, CFI=1.00). 자료분석 결과, 의미 있는 인간관계(부모, 친구)에서 지지를 받지 못하거나 갈등을 경험할 때, 지속적으로 공격적 행동에 노출되어 있을 때 괴롭힘행동이 증가하는 것으로 나타났다. 부모의 지지결여 정도가 높을수록 사회적 괴롭힘과 신체적 괴롭힘이 증가되며, 부모와의 갈등이 클수록 언어적 괴롭힘과 도구적 괴롭힘이 증가되는 것으로 나타났다. 친구로부터 소외된다고 느낄수록 따돌림행동이 감소되는 것으로 나타났다. 아울러, 따돌림에의 노출정도가 클수록 신체적 괴롭힘이 증가되며, 괴롭힘에의 노출정도가 클수록 따돌림, 신체적 괴롭힘과 사회적 괴롭힘이 증가되는 것으로 나타났다. 한편, 괴롭힘 행동유형에 따라 가해자에게 나타나는 결과를 살펴볼 때, 따돌림은 가해자의 쾌감을 증대시키는 반면, 죄책감을 감소시키고, 피해자에 대한 비난적 태도를 증가시키는 것으로 나타났다. 언어적 괴롭힘과 신체적 괴롭힘은 쾌감을 증가시킨 반면, 도구적 괴롭힘은 쾌감을 감소시키는 것으로 나타났다. 신체적 괴롭힘은 죄책감을 증대시킨 반면, 도구적 괴롭힘은 죄책감을 감소시키는 것으로 나타났다. 아울러, 따돌림과 도구적 괴롭힘은 자아존중감을 증대시키는 반면, 사회적 괴롭힘은 자아존중감을 감소시키는 것으로 나타났다. 한편, 언어적 괴롭힘은 괴롭힘 행동의 정도를 증대시킨 반면, 도구적 괴롭힘은 괴롭힘행동 정도를 감소시키는 것으로 나타났다. 환경적 요인 중에서 부코의 지지결여와 친구로부터의 소외는 가해자의 자아존중감을 감소시키며, 부모의 지지결여는 가해자의 죄책감을 감소시키는 것으로 나타났다. 아울러, 따돌림과 괴롭힘에 노출되는 정도가 클수록 괴롭힘 행동의 정도가 증대되는 것으로 나타났다. 본 연구 결과를 바탕으로, 개인적 차원에서 가해자의 감정 및 태도의 변화를 위한 개입방안, 의미 있는 인간관계 개선 및 사회적지지 증진을 위한 대인관계 개선방안, 괴롭힘행동의 감소 및 예방을 위해 학교환경을 총체적으로 재조직하기 위해 필요한 다양한 개입전략이 제시되었다.

• 대한간호학회지
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• 제27권3호
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• pp.627-638
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• 1997

Most patients having leukemia suffer severely from emotional turmoil due to the generalized perception that cancer will be fatal. The conventional chemotherapy results in side effects such as severe bone marrow depression which interfere with self-care management, vital for improvement in their condition. Bandura's theory of the self-efficacy suggests that self- efficacy can be enforced by performance attainments, vicarious experiences, verbal per-suasion and the release of emotional arousal. Self-efficacy can be enforced by a program of vicarious experiences and verbal persuasion, while the emotional arousal can be relieved through a hope promotion program, If once self-efficacy increases, the patient's self-care behaviors and the quality of life will also increase. The purpose of this study was to empirically test the effects of a program, to promote self-efficacy and hope, on self-care behaviors and quality of life in patients having leukemia. In this study, three types of approaches to enhance self-efficacy and hope were used : 1) a 20-minute long slide /tape for vacarious experiences : 2) a 10-minute long telephone call coaching for verbal persuasion ; and 3) two booklets for information about the symptoms of leukemia and treatment modalities and hope promotion. Thirty one patients were recruited in the experimental group and 29 in the control group with a nonequivalent pretest-posttest design. The subjects were patients with leukemia undergoing chemotherapy. Sherer and Maddux's self-efficacy scale, Nowotny's hope scale, and Padilla's quality of life scale were employed with some modifications. A self-care behavior scale was developed by the researchers. Statistical analyses including paired t-test, Chi-square, ANCOVA and ANOVA, were used. The results are as follows : The levels of self-efficacy, self-care behavior and quality of life were higher in the experimental group than in the control group after four weeks of intervention(F=28.71, P=.0001 ; F=63.35, P=.0001 F=16.57, P=.0001). After ten weeks of intervention, all of the dependent variables(self-efficacy, self-care behavior, hope & quality of life) in the experimental group were higher than in the control group (F=74.12, P=.0001 ; F=108.34, P=.0001 ; F=13,11, P=.001 : F=43.52, P=.0001). In conclusion, self-care behavior and quality of life increased mainly through an increase in self-efficacy, while increases in hope took more time and effort.

• 대한화학회지
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• 제47권5호
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• pp.519-529
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• 2003

본 연구에서는 해결자${\cdot}$청취자 활동에서 사전 성취 수준이 다른 여러 소집단들의 언어적 상호작용의 특성을 조사하였다. 서울시에 소재한 고등학교 2개 학급을 선정하여 동질적 소집단의 해결자${\cdot}$청취자 활동 집단과 이질적 소집단의 해결자${\cdot}$청취자 활동 집단으로 배치한 후, 화학 수업을 실시하였다. 이 중 일부 동질적 소집단(상${\cdot}$상, 중${\cdot}$중)과 이질적 소집단(상${\cdot}$중, 상${\cdot}$하)을 선정하여 화학 반응식과 화학양론에 관한 정량적 문제 해결 과정을 녹화/녹음하였다. 동질적 소집단 가운데 상${\cdot}$상 조의 경우 해결자는 ''동의 요청''을, 청취자는 ''동의''를 많이 나타내었다. 이에 비해 중${\cdot}$중 조는 이질적 소집단인 상${\cdot}$중, 상${\cdot}$하 조와 유사하게 청취자의 ''지적''이나 해결자의 ''수정''이 많이 나타났다. 언어적 상호작용은 전반적으로 대칭형이 많았는데, 그 중에서도 상${\cdot}$상 소집단에서 ''동의 요청-동의''가 많이 나타났다. 해결자 주도형 상호작용으로는 상${\cdot}$상 소집단에서 ''풀이-동의'', 청취자 주도형 상호작용으로는 상${\cdot}$하 소집단에서 ''지적-수정''이 가장 많이 나타났다. 문제 해결 단계에서는 ''풀이'' 단계의 빈도가 크게 나타났고 ''검토'' 단계와 관련된 언어적 행동은 거의 나타나지 않았다.

• 대한간호학회지
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• 제20권1호
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• pp.61-78
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• 1990

The purpose of the present study is to confirm the interacting behavior between nurses and patients and other things concerned herewith. Subjects of investigation were : 42 nurses selected out of the average nurses who serve in hospital as nurses assigned to medical and surgical wards : and 42 male and female adult patients selected out of the average patients who were under the care of the nurse individuals and can make themselves understood verbally. A nurse and her patient were paired off for questioning. Materials for statistics were gathered by means of observaing interactions- - verbal and nonverbal - -of the chosen subjects for four hours every day from 7 : 30 a.m. through 7 : 30 p.m. between on July 15, 1988 and on Aug. 16, 1988. Classified by patterns, the materials observed and gathered were preliminarily analyzed by this researcher, and then reexamined in a full-fledged way by one professor, three nurses and three non - nurses. The researcher depended chiefly on Frequency, ANOVA, Pearson's Correlation Coefficient attached to SPSS Computer System for the process of gathered materials. The results of this investigations are follows 1) A total of 98 times' interactions between nurses and patients were provided during observation of 168 hours. 2) It took them the averaged 264.8 seconds(around 4.4 minutes) per a couple of subjects to interact between nurses and patients during observation of four hours. 3) The aim of interactions between nurses and patients appear that 29 times of injection amounted to 29.6% the most, 27 times of PO around to 27.6% the next most, 25 times of vital check to 25.5% the next most, 17 times of independent nursing works and round to 17.3% the least most. 4) As a result of qualitative analyzing the interactions between nurses and patients by the distinctive method of words were positively recognized in 19 cases with 45.2% and negatively in 23 cases with 54.8%. 5) A total of 2, 193 times. interaction behaviours between nurses and patients were provided. The frequency of these interaction behaviours took place l, 364 times with 62.2% to nurse, and 829 times with 37.8% to patients. 6) The classification of verbal and nonverbal interaction behaviour between nurses and patients indicated that it is amounted to 64.9% for verbal behaviour numbered 1, 423 and 35.1% for nonverbal one numbered 770. 7) The frequency of verbal behaviour between nurses and patients numbered 1, 423 in total. They took place 924 times to nurses and 499 times to patients, it can be also amounted to 64.9% and 35.1% respectively in percentagewise. 8) In interactions between nurses and patients, it turned out that the frequency of nurses' turns, which the present research discovered averaged 16.8 times for four hours, and the verbal behaviours by numbered 9.7 on an average. 9) Nonverbal behaviours between nurses and patients numbered 770 in total, it is assigned 440 times to nurse with 57.1% and 330 times to patients with 42.9%. 10) The investigation releases in formation that the frequency of verbal behaviours between nurses and patients was very much concerned with the age of patients(r＝0.422, p＜.01) and the number of patients one nurse has under her care(r＝-0.356, p＜.01). 11) It was found that were deep relationship of the number of a nurses turn with the patients age(r＝0.377, p＜.01) and the nurses burden of caring patients(r＝-0.372, p＜.01).

• 한국프랜차이즈경영연구
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• 제9권3호
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• pp.45-55
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• 2018

Purpose - Non-verbal Communication with customers in restaurant business can play an important role because it affects customer behavior and attitudes as a means to develop and maintain long-term relationships with customers. The purpose of this study is to analyze the effect of non-verbal communication with customers and the effect of the influence on customer satisfaction, trust, and revisit intention. Research design, data, methodology - In order to verify the research models and hypotheses of this study, questions were prepared for each variable and data were collected through questionnaires. The questionnaire survey was conducted from March 27, 2018 to April 17, 2018, for those who agreed with the citizens of the Jeju area who visited the restaurant recently. 50 out of 100 were conducted by internet survey and 50 were surveyed. Thus, a total of 100 responses were used using structural equation modeling with Smartpls 3.0. Results - The results of the study are as follows. First, non-verbal communication has a significant impact on customer emotion. Second customer emotion have a significant impact on customer trust and satisfaction. Third, Customer satisfaction had positive a significant effect on revisit intention. Fourth, Customer trust had positive a significant effect on revisit intention. Conclusions - The implications of this study are following as: The food service company should continuously provide non-verbal communication training to employees so that they can respond to customers with the right attitude and bright smile. In particular, in the case of restaurant franchises, customer response manuals should be created and distributed to the franchisees, and a regular training program for the franchisees should be implemented to provide the same service to the customer. Second, CEOs should have to worry about what kind of experience he or she has left since leaving the store. It is also necessary to constantly look at what customers experience in their stores or in their brands, and what emotions they form through their experiences. Third, the more satisfied or trusted customers are formed through the service of the employee, the more loyal the restaurant business will be, and the more likely it is to make continuous revisit and positive word-of-mouth activities..