• 경영과정보연구
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• 제37권3호
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• pp.83-113
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• 2018

본 연구의 목적은 변화저항에 따라 달라지는 스마트워크 투자와 직무 성과를 실증적으로 검정하는 것이다. 연구에서는 우선적으로 스마트워크 투자와 생산성 성과 사이의 의사소통 매개 효과를 살펴볼 것이다. 그 다음 스마트워크 투자를 저하시키는 조직 변화저항을 수준별로 분류하여 투자와 생산성의 차이를 확인할 것이다. 스마트워크란 조직 구성원들에게 시간과 장소의 유연성을 제공하고, 업무 생산성을 개선시키는 근무방식을 말한다. 스마트워크의 도입은 조직 내부에 새로운 조직문화, 조직제도, 신기술을 채택하는 것을 의미한다. 조직 의사소통과 협업이 변화된 형태이기 때문에 기존 조직문화와 제도, 기술의 관행에 대한 변화를 요구할 수밖에 없다. 이에 본 연구 방법은 스마트워크 투자에 따른 의사소통의 매개적 효과, 조직저항 수준별로 조절 효과를 검정할 수 있도록 구조방정식 모형을 채택하였다. 구조방정식 모형을 통해서 스마트워크 투자가 의사소통과 조직 생산성에 긍정적 영향을 제공하는지 확인하고자 한다. 또한, 조직 변화 저항을 군집 분석하여 수준별로 구분하여 스마트워크 생산성에 미치는 효과 차이를 확인하였다. 연구결과, 스마트워크 투자로서 조직IT, 조직제도, 조직문화는 의사소통에 중요한 영향자로서 나타났으며, 개인적 성과에 직접적 영향력을 제공한다고 나타났다. 또한, 조직IT와 조직제도, 문화는 의사소통을 매개로 하여 개인 생산성과 조직 생산성에 간접적 영향력도 가진다고 나타났다. 하지만 조직IT와 조직제도의 독립변수는 조직 생산성을 높여주는 직접적 영향력은 없다고 나타났다. 그럼에도 불구하고, 조직IT와 조직제도는 의사소통을 매개로 하면 조직 생산성을 높이는 영향력을 가진다고 간접효과가 나타났다. 다음으로 조직저항의 세 집단의 생산성을 확인한 결과, 집단 간에 스마트워크 생산성 성과의 차이가 있다고 나타났다. 여기서 조직 저항이 낮은 집단은 다른 집단에 비해서 높은 생산성 성과의 영향력을 가진다고 나타났다. 집단별 분석 결과의 함의로는, 스마트워크의 긍정적 성과를 위해서는 우선적으로 조직제도를 개정하고, 다음으로 조직 문화를 형성시키고, 마지막으로 기술 도입을 고도화시키는 것이 중요하다고 나타났다. 본 연구의 이론적 함의로는 스마트워크의 배경을 기반으로 사회기술시스템 이론과 조직제도, 문화이론, 조직 변화저항이론, 직무 생산성 이론을 설명하였고, 기존 사회과학 이론들을 한층 더 구체화시키는 기반을 넓혔다. 실천적 함의로는 스마트워크로 발생될 수 있는 변화저항을 수준별로 관리한다는 것이다. 스마트워크를 급진적으로 투자하기보다는 단계별로 투자하여 생산성 성과를 높여야 한다는 것을 설명하였다. 향후 연구에는 스마트워크 투자를 국내 기업과 공공기관으로 구분하고 조직문화, 제도, 기술, 성과에 대한 차이를 비교 분석할 필요가 있겠다.

• 임상간호연구
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• 제23권1호
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• pp.100-109
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• 2017

Purpose: Nurses' resilience plays an important role in overcoming the challenges that nurses often encounter at clinic, and many factors have been examined which influence on nurses' resilience levels. Through this study, those factors were systematically searched and quantitatively synthesized. Methods: In order to find relevant studies, both English and Korean academic databases were searched, and, finally, a total of 33 articles were identified and included in this analysis. Results: The effect size on the protective variables was large and that of the risk variables was medium. In the protective variable group, the job variable group showed a larger effect size compared to the organizational variable group. Among the protective variables, compassion satisfaction showed the highest contribution on enhancing the resilience level of nurses. In the risk variable group, the personal variable group showed the highest effect size, which was followed by the organizational and job variables. Among the risk variables, the personal stress response showed the highest contribution to decreasing the level of resilience of nurses. Conclusion: This study provides a meaningful data for future studies in terms of developing evidence-based interventions to enhance the levels of resilience among Korean nurses.

• Journal of Information Technology Applications and Management
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• 제13권4호
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• pp.13-39
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• 2006

The primary purpose of this study is to examine the interaction effects of organizational characteristics as contextual variables on the relationship between relational exchange characteristics and ASP service performance. The effect of relational exchange characteristics on ASP service performance has been also investigated. For this purposes, we developed a research model based on the literature reviews of ASP services, relational exchange theory, and contingency theory. A total of 106 usable survey responses from companies using ASP services has been analyzed in the study. The findings indicate that (1) flexibility and partnership had a positive influence upon noneconomic profit, (2) information sharing had a positive influence upon economic profit, (3) organizational size and IS maturity had a partial moderating effect on the relationship between relational exchange characteristics and ASP service performance, and (4) the subgroup analysis, conducted to determine the exact nature of interaction effect, reveals that the relationship between relational exchange characteristics and noneconomic profit is significantly stronger with a high level of organizational size than with a low level, and that the relationship between relational exchange characteristics and economic profit is significantly stronger with a low level of IS maturity than with a high level.

• 대한치과기공학회지
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• 제39권4호
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• pp.285-294
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• 2017

Purpose: This study was carried out in order to examine organizational commitment in dental technicians and turnover intention level according to it, and to analyze its effects. Methods: A self-reported questionnaire survey was carried out by having convenience sampling as 200 dental technicians. An analysis of the collected data was computationally processed by using SPSS Win 19.0 program. An analytical technique was made by using statistical techniques such as frequency & percentage, t-test, One-way ANOVA analysis. The following are the analytical results of the collected materials. Results: In consequence of analyzing organizational commitment level in research subjects, there was a significant difference in the items for age, task field, job position in charge, career in dental laboratory technology, and monthly income(p<.05). The average of the item for organizational commitment level stood at 3.29, thereby having been indicated to be high. As a result of analyzing turnover intention level in research subjects, there was a significant difference in the items for task field, job position in charge, career in dental laboratory technology, and monthly income(p<.05). The average of the item for turnover intention reached 3.04, thereby having appeared to be relatively high. As for a correlation between organizational commitment and turnover intention, all variables were shown to have inverse correlation at a significant level. In consequence of conducting regression analysis in order to analyze the influence of organizational commitment upon turnover intention, a factor of having the most impact on turnover intention appeared to be normative commitment. The test value of the model was statistically significant. The explanation power about this was indicated to be 26.9%. Conclusion : In the above findings, the dental technicians are considered to need to be immersed in work with a sense of mission in performing job in charge, to strive to possibly have an opportunity of achievement and self-growth, and to perform a research and development in a manpower management strategy such as turnover prevention.

• 한국사회복지학
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• 제53권
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• pp.257-283
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• 2003

본 연구는 사회복지조직 구성원의 성과에 매우 중요한 영향력을 갖는 조직몰입에 초점을 두고 조직 몰입의 선행요인들 및 매개요인과 조직몰입과의 관계 구조를 실증적으로 파악하였다. 이를 위해 본 연구는 조직 냉소주의를 조직몰입에의 매개요인으로 설정하고, 조직차원(인사관리시스템), 직무차원(직무특성), 개인차원(자기통제)의 요인을 선행요인으로 구성한 우 이들의 구조적인 관계를 검증해 보았다. 분석을 위한 자료는 2002년 7월 1일부터 8월 30일까지 서울 경기지역의 173개 사회복지조직(종합사회복지관, 노인복지관, 장애인복지관)에서 519명의 사회복지사들을 추출한 후 이들을 대상으로 우편 설문조사를 실시하여 회수한 330개 사례를 기초로 구성하였다. 그리고 요인들의 관계에 대한 분석을 위해 구조방정식 모델을 활용하였다. 연구의 결과, 사회복지사들의 인사관리시스템 운영에 대한 긍정적인 인식은 조직 냉소주의를 감소시키고, 조직 냉소주의는 조직몰입에 부정적인 영향을 갖는 인과적 관계가 있음을 파악할 수 있었다. 또한 직무특성과 자기통제 역시 조직 냉소주의와 부적인 관계를 갖고, 조직몰입과는 정적인 관계를 갖고 있음을 파악할 수 있었다. 본 연구의 결과는 사회복지조직에서 인사관리의 공정한 실행과 이에 대한 이해를 높이려는 노력 그리고 직무의 구성을 보다 체계화하는 노력이 사회복지사들이 가질 수 있는 조직 냉소주의를 제거하고, 그들의 조직몰입을 강화하는데 무엇보다도 중요한 요인임을 시사하고 있다.

• 한국사회복지학
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• 제47권
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• pp.34-70
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• 2001

Little empirical study has been conducted concerning family resilience of family of children with disabilities. The purpose of this study is to examine the variables that may influence the level of family resilience and family resilience level of family of children with disabilities. This study used the sampled of 363 family of children with disabilities selected from 17 community rehabilitation centers. The measurement of family resilience composed of the base of Walsh(1998)'s theory. And using confirmatory factor analysis, it was confirmed that the scale has three factor such as belief system, organizational pattern and communication process. This study showed that using 5 points scale, mean of belief system is 3.62. And mean of organizational pattern is 3.38 and mean of communication process is 3.73. In identifying predictor of the family resilience, this study used variables from the following aspects: perspective of disability of children, intra-aspect of family, extra-aspect of family. Using Regression analysis, it was found that attitude of family of disability and spouse relationship influenced all sub-aspect of family resilience. Specially, helping of professional influenced belief system, accept of disability influenced organizational pattern. And positive expectation of family of disability influenced communication process. This finding give us significant practical implications for social work intervention & the direction of future research in family resilience.

• 한국생활과학회지
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• 제7권1호
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• pp.25-38
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• 1998

The purpose of this study was to examine developmental trends in script-based organization strategy and relative influences of age, use of organizational strategy and category typicality of lists on children's recall. The subjects were 120 infant children, -40 four years old, 40 five years old, 40 six years old. All subjects were received 1 of 2 slot-filler lists of items differing in category representativness. Data were analysed by two-way Anova, Duncan's post-hoc test and Multiple Regression analysis. The major findings were as follows. 1. Recall and use of organizational strategy were increased with age. 2. At each age level, children showed high level of recall and organization strategy for category typical than category atypical. 3. Children's age, use of organizational strategy and category typicality of list significantly predicted children's recall. 42% of the variance of children's recall was explained by three variables. The relative influence of age to the prediction of children's recall was the strongest.

• 한국사회복지학
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• 제41권
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• pp.7-42
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• 2000

Little empirical study has been conducted concerning social worker' empowerment that has very important function on clients' empowerment. Using the sample of 222 social workers selected from 92 community welfare centers, this study attempted to identify social workers' empowerment level and its predictors. This study used the empowerment scale developed by Leslie, Holzhalb, Holland (1998) that focuses on measurement of social workers's empowerment in social work agencies. Using confirmatory factor analysis, it was confirmed that the scale has three factors such as control of work environment, work relationships, and personal work orientation. This study showed that using 5 points scale, mean of social workers' empowerment is 3.67. In identifying predictors of the empowerment, this study used variables from the following aspects: organizational characteristics, job characteristics, and individual characteristics. Using regression analysis, it was found that variables related to job characteristics such as role ambiguities, role conflicts, and skill varieties are statistically very significant predictors of social workers' empowerment. Self-esteem in personal characteristics and participation in decision making and transformational leadership in organizational characteristics are also statistically significant predictors of social workers' empowerment. This study also revealed that self-control and self-esteem variables function as moderator in the relation with variables such as role ambiguities and role conflicts. Finally, this study discussed the direction of future research in social workers' empowerment and the areas that management efforts should be focused on for promoting social workers' empowerment.

• 한국항해항만학회지
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• 제34권1호
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• pp.83-89
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• 2010

본 논문은 일선파출소에 근무하는 해양경찰관들을 조사대상으로 하여 해양경찰 파출소 조직의 건강성 수준을 파악하고, 조직효과성에 영향을 미치는 조직건강성 측정지표들을 분석하고자 하였다. 연구의 결과 첫째, 해양경찰 파출소 조직의 건강성 수준은 업무스트레스를 제외한 모든 측정지표들에서 평균 이상인 것으로 나타나, 조직건강성 수준은 양호한 것으로 판단되었다. 둘째, 조직효과성에 의미있는 영향을 미치는 조직건강성 측정지표들은 개발문화, 보수, 동료관계, 승진제도, 감독, 직무자율성, 직무자체, 조직신뢰감, 업무지향성 등으로 나타났다. 특히 보수, 동료관계, 직무자율성, 직무자체, 조직신뢰감, 업무지향성 등의 측정지표들은 조직효과성에 긍정적인 영향을 미치는 것으로 나타났고, 현행 해양경찰조직의 개발문화, 승진제도, 감독 등은 일선파출소에 근무하는 해양경찰관의 조직효과성에 부정적인 영향을 미치는 것으로 나타났다.

• 보건행정학회지
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• 제6권2호
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• pp.43-57
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• 1996

The purpose of this study is to examine the factors influencing interdepartmental confilict in the military hospitals. Relatively little attention has been given to the conflict in the hospitals, especially within military hospitals. Delving into the realities of organizational conflict would provide us an insight of how to handle it. The questionnair survey was conducted for the 254 officers working in 8 military hospitals nationwide. The mean index score of interdepartmental conflict was 14 on the 5-25 point scale, indicating the conflict level was modest. Using t-test and ANOVA, we found that interdepartmental conflict was different by marital status of physicians or educational level of nurses. Next, we examined a causal model using multiple regression method. The personal characteristics of the respondents and the organizational characteristics - intradepartmental relation and interdepartmental relation - were included in the model as the independent variables. From the analysis, we found that working years at the organizations, type of work term, intradepartmental reliance or cooperation, interdepartmental redliance or resource management were significantly related to interdepartmental conflict. The effect from these variables, however, was different across three departments.