• 제목/요약/키워드: user's survey

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사용자 중심의 어린이전문병원 계획을 위한 사용자 평가 - 어린이 환자의 보호자와 간호사를 중심으로 - (User Evaluation for User-Oriented Children's Hospital Design - Focused on the Mothers of Child Inpatients and the Nurses -)

  • 하지민;박수빈
    • 한국실내디자인학회논문집
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    • 제25권1호
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    • pp.192-200
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    • 2016
  • This study aims to design user-oriented children's hospital by examining the user needs, especially the mothers of child inpatients and the nurses. The subjects participated in a questionnaire survey including the user's characteristics, awareness of patient's room, the preference on ward size, demands, satisfaction and hospital environment assessment. The survey was conducted of the mothers of child inpatients and the nurses in A children's hospital, and the data were analyzed by the SPSS WIN 18.0 Version software. A total of 115 copies of the questionnaire were finally analyzed. The results and conclusions are as follows. 1) The mothers' demand on family-centered space and private spaces were higher than the nurses. 2) The mothers preferred 1-bed-room to 4-bed-room due to safety and privacy. 3) The items of hospital environment assessment was categorized into four factors; 'Aesthetics', 'Accessibility', 'Comfort', and 'Lighting'. The most positive factor was 'Aesthetics', whereas 'Comfort' was the negative factor. 4) The mother's satisfaction was lower than the nurse's. The most influential factors on the satisfaction was 'Accessibility'. To improve the satisfaction of the mothers of child inpatients and the nurses, safety, privacy, accessibility should be considered.

S-Mode 가이드라인 개발을 위한 ECDIS 사용자 요구사항 분석 (User Requirement Analysis of ECDIS for the Development on S-Mode Guideline)

  • 정민;채병근;안영중
    • 한국항해항만학회지
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    • 제40권3호
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    • pp.89-95
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    • 2016
  • S-Mode는 항해설비에 있어 표준화된 디스플레이, 기능 및 공통인터페이스를 사용자에게 제공하여 항해기능 사용의 친숙화를 도모함으로써 항해안전성 향상을 위한 기능이다. 2008년 국제해사기구에서 국제선장협회는 S-Mode 도입의 필요성을 제기하였고, 2015년 6월 해사안전위원회에서 승인된 e-Navigation 전략이행계획에 주요과제로서 S-Mode 가이드라인 개발을 2019년까지 완료할 것을 목표로 하고 있다. 본 연구는 S-Mode 가이드라인 개발에 대한 사용자의 기대와 요구사항을 조사하기 위해서 핵심 항해설비인 전자해도시스템의 주 사용자인 항해사를 대상으로 S-Mode의 필요성과 표준화의 범위, 개발에 고려하여야 할 우선순위 요소에 대한 설문조사를 실시하고 그 내용을 분석하였다. 연구의 결과는 e-Navigation 이행 시 선박 항해설비 전반에 적용될 S-Mode 개념 및 기능에 대한 개념을 구체화하고, 개발에 고려할 세부요소들을 제시함으로써 구체적인 표준화 항목을 도출하는 것에 기여할 수 있을 것으로 기대된다.

태블릿 매거진의 품질요인이 지각된 유용성, 사용자 만족, 지속적 사용의도에 미치는 영향 (Impact of Tablet Magazine's Quality Factors on Perceived Usefulness, User Satisfaction and Intention to Continued Use)

  • 이승준;김이환;박주석;박재홍
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권2호
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    • pp.117-138
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    • 2015
  • Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

OPAC 이용자 인터페이스의 품질 평가: SOLARS를 중심으로 (An Evaluation on the Quality of OPAC User Interface: The Case of the SNU's SOLARS)

  • 이제환;이현주
    • 한국문헌정보학회지
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    • 제32권1호
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    • pp.69-96
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    • 1998
  • 이 연구의 목적은 OPAC 이용자 인터페이스의 품질을 실제 이용자의 관점에서 평가하는데 있다. 연구의 대상으로는 1997년 12월 현재 국내에서 개발된 OPAC중에서 시스템의 기능과 디자인이 가장 우수한 것으로 조사된 서울대학교의 SOLARS를 선택하였다. OPAC 이용자의 일반적 특성과 탐색행태를 알아보기 위한 설문조사를 52명의 대학원생을 대상으로 실시하였으며, 이중에서 8명을 선정하여 SOLARS를 이용한 검색실험을 시행하였다. 연구의 결과는 SOLARS가 보다 이용자-친화적인 OPAC이 되기 위해서는 이용자 인터페이스의 기능과 디자인을 대폭적으로 개선할 필요가 있음을 보여준다.

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A Study of user-centric service model and user satisfaction analysis for information service

  • Kim, Chang-Su;Jung, Hoe-Kyung
    • Journal of information and communication convergence engineering
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    • 제7권2호
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    • pp.92-97
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    • 2009
  • Lately, influence of information rises and interest about satisfaction estimation of information providing service is risin. According to rapid change in information environment, information-providing service is being changed in various form, in which center development is made in relation to the effort for customer satisfaction intended to enhance user's satisfaction level through providing more convenient and higher service centered on information service user rather than information service provider. Organizations providing information service is also changing their service from traditional one centered on service provider to that for user's satisfaction and service quality, and evaluation of information service quality and measurement of user's satisfaction as the result of using information service are regarded important. In this respect, it is needed to measure user's satisfaction level for environmental factors of information service and analyze what kind of influence they have to enhance user's satisfaction level of information service. Also function and efficiency of information offer service are important. Therefore, interest for satisfaction survey to heighten contents satisfaction of information-providing service, service satisfaction, satisfaction of user of system satisfaction is increased. In this paper, we propose a model of the user satisfaction index for information-providing services and present the user satisfaction index is measured to the model. Also we this study suggest qualitative improvements of information-providing service required for change to user-centric information-providing service through measuring user satisfaction index of ITFIND system and schemes to improve information quality

주거 내 PC사용공간의 사용실태 및 사용자의식에 관한 연구 (A Study on PC using State and Demand of User's at Home)

  • 정별아;김봉애
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2005년도 추계학술대회 논문집
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    • pp.143-146
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    • 2005
  • The objective of this study is to provide new direction on house design in consideration of the user's life pattern. To this end, pc usage status at home, demand for pc using space, and requirements for pc room interior were analyzed. A survey was taken by parents and the SPSS win.10 was applied for analysis. The survey was conducted for 2 months, starting May 2004 to see the computer usage at home, demand and satisfaction for the computer's room. The results of this study were as follows; The oldest son or daughter in a family was the main user of the computer, posting 71%. 42percent of respondents said they used the pc in their son's and daughter's room while 36% answered living room. It reflects that the whole family want to use the pc in their sharing room, or for their children's convenience. Currently, inconvenience of space-related constraints for using the pc was not that high, which possibly stems from a lack of awareness of inconvenience in using the pc. However, the need for furniture and space for refreshment was suggested. Through this study, it is expected that new housing designs need to be made to reflect these requirements into interior design and building plan for user's convenience.

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오픈소스와 상용 DBMS의 사용자 기대요인과 만족에 대한 연구 (User Expectation and Satisfaction of Open Source and Commercial DBMS)

  • 문정오;김종우
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2008년도 추계학술대회 및 정기총회
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    • pp.415-419
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    • 2008
  • In this study, an empirical research based on survey has been performed to study the influence of user expectation to user satisfaction of commercial and open source DBMSs. According to the survey results, word-of-mouth and past experiences influence significantly to user expectation, and price influences to user expectation only for commercial DBMS users. The results show that the expectancy disconfirmation influences significantly to user satisfaction. Expectation and satisfaction levels of commercial DBMS users are higher significantly than those of open source DBMS users. However, expectancy disconfirmation of open source DBMS users is higher than that of commercial DBMS users.

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사용자인식 분석을 통한 캠퍼스 외부공간 개선방향 설정에 관한 사례연구 - 부산시 소재 대학을 중심으로 - (A Case Study on the Exterior Space Improving in University Campus through the Analysis of User's Cognition - Focused on Campuses in Busan City -)

  • 홍성민
    • 교육시설 논문지
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    • 제21권1호
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    • pp.33-42
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    • 2014
  • The purpose of this study is to suggest a basis for exterior space improving in university campus in terms of upgrading the quality of university education environment by analysing user's cognition and physical feature about campus exterior space. For this, this study was survey six major university students in Busan city about perception of campus exterior space, and analyzes the user's cognition by using natural-language vocabulary analysis for qualitative approach. Next, this study analyzes the physical feature of campus exterior space by investigating user's intensive using spaces and preferred, non-preferred spaces in their universities, then propose the improved direction of campus exterior space by comparing the analyzed data of user's cognition and physical feature. A SPSS20 program is used for the data analysis and the sample sizes are 171 college students.

공원잔디공간 이용자의 혼잡도 지각에 관한 연구 -경주 보문관광단 지 잔디공원을 대상으로- (User's Perception of Crowding in Lawn Areas in Park)

  • 엄붕훈;한성미
    • 한국조경학회지
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    • 제21권3호
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    • pp.65-75
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    • 1993
  • This study was carried out to analyze the user's perception of crowding in lawn areas in parks. On-site questionnaire survey was executed to study the variables which influence the Perception of Crowding(PC). The survey sites were lawn areas at and in Bo-mun Resort Complex in Kyung-ju. The major results were as follows; 1. Generally, in site's frequency of use, 2-3 times a year ranked as the highest (49%), and in user's residence, Busan and Pohang were highly ranked. As the purpose of visit, two survey sites showed differently. In , family picnic ranked high, but in case of , it had the tendency to the use of adult group and the rally for union. 2. By the results of the analysis of variables related to perceived crowding(PC), perceived density(PD) was the most influensive variables, nuisances by other users(NU) and expected crowding(EC) were another influensive variables. The candidate regression model is, PC=-0.125+0.597(PD)+0.409(NU)+0.307(EC) (R2=0.4592). 3. In variables, related to use density, perceived density(PD) was more influensive and significant variables than actual use density(AD). 4. In planning and design of lawn areas in park, is recommended than . The lawn areas of are more desirable and accommodative than in overuse situation.

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Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services: An Empirical Study in Vietnam

  • NGUYEN, Dat Dinh;NGUYEN, Thanh Duc;NGUYEN, Trung Duc;NGUYEN, Ha Viet
    • The Journal of Asian Finance, Economics and Business
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    • 제8권8호
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    • pp.287-296
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    • 2021
  • Stepping into the technological boom time, Vietnam has integrated into the trends of using Fintech applications as a new means of payment. This article evaluates the relationship between perceived security (including service security and platform security), knowledge, confirmation, perceived usefulness, satisfaction, attitude and lastly enterprise's images regarding the service and continuous intention to use Fintech services. The survey results of 352 Vietnamese customers using Fintech services, reliability test and extended post-acceptance model (EPAM) which is based on PAM and ECT models. From the survey, we further found out that perceived security (BSS) has no direct impact on continued intention to use, while perceived security (BSS) has positive impact on confirmation (CON), similarly, perceived usefulness (PU) and user's satisfaction (SES). Knowledge of the Mobile Fintech payment service (KNOW) has a positive impact on perceived security (BSS). Confirmation (CON) has a positive influence on perceived usefulness but in the meanwhile it has created a negative impact on user's satisfaction (SES). From the survey it can also tell that user's attitude (ATT) and enterprise image (IMG) both have a positive impact on continual intention to use Fintech services. From the research results, we also propose some recommendation to enhance the continual intention to use Fintech services in Vietnam.