• Title/Summary/Keyword: user's survey

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User Evaluation for User-Oriented Children's Hospital Design - Focused on the Mothers of Child Inpatients and the Nurses - (사용자 중심의 어린이전문병원 계획을 위한 사용자 평가 - 어린이 환자의 보호자와 간호사를 중심으로 -)

  • Ha, Ji-Min;Park, Soo-Been
    • Korean Institute of Interior Design Journal
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    • v.25 no.1
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    • pp.192-200
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    • 2016
  • This study aims to design user-oriented children's hospital by examining the user needs, especially the mothers of child inpatients and the nurses. The subjects participated in a questionnaire survey including the user's characteristics, awareness of patient's room, the preference on ward size, demands, satisfaction and hospital environment assessment. The survey was conducted of the mothers of child inpatients and the nurses in A children's hospital, and the data were analyzed by the SPSS WIN 18.0 Version software. A total of 115 copies of the questionnaire were finally analyzed. The results and conclusions are as follows. 1) The mothers' demand on family-centered space and private spaces were higher than the nurses. 2) The mothers preferred 1-bed-room to 4-bed-room due to safety and privacy. 3) The items of hospital environment assessment was categorized into four factors; 'Aesthetics', 'Accessibility', 'Comfort', and 'Lighting'. The most positive factor was 'Aesthetics', whereas 'Comfort' was the negative factor. 4) The mother's satisfaction was lower than the nurse's. The most influential factors on the satisfaction was 'Accessibility'. To improve the satisfaction of the mothers of child inpatients and the nurses, safety, privacy, accessibility should be considered.

User Requirement Analysis of ECDIS for the Development on S-Mode Guideline (S-Mode 가이드라인 개발을 위한 ECDIS 사용자 요구사항 분석)

  • Jung, Min;Chae, Byeong-Geun;Ahn, Young-Joong
    • Journal of Navigation and Port Research
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    • v.40 no.3
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    • pp.89-95
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    • 2016
  • S-Mode is a concept involving a standardized navigation display with accompanying standardized functionality and interfaces for navigational equipment. It was proposed by the International Federation of Shipmasters' Associations at IMO NAV $54^{th}$ session in 2008. The IMO e-Navigation Strategy Implementation Plan(SIP) addresses, S-Mode and the IMO MSC at its $95^{th}$ session in 2015 approved an output 1 to develop S-Mode guidance. In this study, it has been carried out survey of user needs for adopting S-Mode guideline on ECDIS which is core navigational equipment. It is conducted with a questionnaire survey, targeting deck officers and masters who will be the primary users of the equipment related to the e-Navigation system. In this research, users' opinion survey regarding the necessity of development, the scope of standardization, and priorities was conducted. This survey result could be contributed to development S-Mode guideline and specify the concept of S-Mode. It would be derived from standardizing component through providing elements to be considered for its development.

Impact of Tablet Magazine's Quality Factors on Perceived Usefulness, User Satisfaction and Intention to Continued Use (태블릿 매거진의 품질요인이 지각된 유용성, 사용자 만족, 지속적 사용의도에 미치는 영향)

  • Lee, Seungjoon;Kim, Eehwan;Park, Jooseok;Park, Jaehong
    • The Journal of Information Systems
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    • v.24 no.2
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    • pp.117-138
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    • 2015
  • Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

An Evaluation on the Quality of OPAC User Interface: The Case of the SNU's SOLARS (OPAC 이용자 인터페이스의 품질 평가: SOLARS를 중심으로)

  • Lee Jae-Whoan;Lee Hyun-Joo
    • Journal of the Korean Society for Library and Information Science
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    • v.32 no.1
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    • pp.69-96
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    • 1998
  • The purpose of this study is to evaluate the quality of OPAC user interface in academic library setting, particularly on the basis of the user group's information searching behavior. Both survey and experimental methods were used for data collection. For the survey, 52 graduate students with various academic background were selected, and 8 out of 52 were chosen for the retrieval experiments using the SOLARS of the Seoul National University. The findings of this study suggest that both (unction and design of the SOLARS user interface should be improved to become a more user-friendly OPAC system.

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A Study of user-centric service model and user satisfaction analysis for information service

  • Kim, Chang-Su;Jung, Hoe-Kyung
    • Journal of information and communication convergence engineering
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    • v.7 no.2
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    • pp.92-97
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    • 2009
  • Lately, influence of information rises and interest about satisfaction estimation of information providing service is risin. According to rapid change in information environment, information-providing service is being changed in various form, in which center development is made in relation to the effort for customer satisfaction intended to enhance user's satisfaction level through providing more convenient and higher service centered on information service user rather than information service provider. Organizations providing information service is also changing their service from traditional one centered on service provider to that for user's satisfaction and service quality, and evaluation of information service quality and measurement of user's satisfaction as the result of using information service are regarded important. In this respect, it is needed to measure user's satisfaction level for environmental factors of information service and analyze what kind of influence they have to enhance user's satisfaction level of information service. Also function and efficiency of information offer service are important. Therefore, interest for satisfaction survey to heighten contents satisfaction of information-providing service, service satisfaction, satisfaction of user of system satisfaction is increased. In this paper, we propose a model of the user satisfaction index for information-providing services and present the user satisfaction index is measured to the model. Also we this study suggest qualitative improvements of information-providing service required for change to user-centric information-providing service through measuring user satisfaction index of ITFIND system and schemes to improve information quality

A Study on PC using State and Demand of User's at Home (주거 내 PC사용공간의 사용실태 및 사용자의식에 관한 연구)

  • Jeong, Byeol-Ah;Kim, Bong-Ae
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2005.11a
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    • pp.143-146
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    • 2005
  • The objective of this study is to provide new direction on house design in consideration of the user's life pattern. To this end, pc usage status at home, demand for pc using space, and requirements for pc room interior were analyzed. A survey was taken by parents and the SPSS win.10 was applied for analysis. The survey was conducted for 2 months, starting May 2004 to see the computer usage at home, demand and satisfaction for the computer's room. The results of this study were as follows; The oldest son or daughter in a family was the main user of the computer, posting 71%. 42percent of respondents said they used the pc in their son's and daughter's room while 36% answered living room. It reflects that the whole family want to use the pc in their sharing room, or for their children's convenience. Currently, inconvenience of space-related constraints for using the pc was not that high, which possibly stems from a lack of awareness of inconvenience in using the pc. However, the need for furniture and space for refreshment was suggested. Through this study, it is expected that new housing designs need to be made to reflect these requirements into interior design and building plan for user's convenience.

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User Expectation and Satisfaction of Open Source and Commercial DBMS (오픈소스와 상용 DBMS의 사용자 기대요인과 만족에 대한 연구)

  • Mun, Jeong-O;Kim, Jong-U
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2008.10a
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    • pp.415-419
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    • 2008
  • In this study, an empirical research based on survey has been performed to study the influence of user expectation to user satisfaction of commercial and open source DBMSs. According to the survey results, word-of-mouth and past experiences influence significantly to user expectation, and price influences to user expectation only for commercial DBMS users. The results show that the expectancy disconfirmation influences significantly to user satisfaction. Expectation and satisfaction levels of commercial DBMS users are higher significantly than those of open source DBMS users. However, expectancy disconfirmation of open source DBMS users is higher than that of commercial DBMS users.

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A Case Study on the Exterior Space Improving in University Campus through the Analysis of User's Cognition - Focused on Campuses in Busan City - (사용자인식 분석을 통한 캠퍼스 외부공간 개선방향 설정에 관한 사례연구 - 부산시 소재 대학을 중심으로 -)

  • Hong, Sung-Min
    • Journal of the Korean Institute of Educational Facilities
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    • v.21 no.1
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    • pp.33-42
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    • 2014
  • The purpose of this study is to suggest a basis for exterior space improving in university campus in terms of upgrading the quality of university education environment by analysing user's cognition and physical feature about campus exterior space. For this, this study was survey six major university students in Busan city about perception of campus exterior space, and analyzes the user's cognition by using natural-language vocabulary analysis for qualitative approach. Next, this study analyzes the physical feature of campus exterior space by investigating user's intensive using spaces and preferred, non-preferred spaces in their universities, then propose the improved direction of campus exterior space by comparing the analyzed data of user's cognition and physical feature. A SPSS20 program is used for the data analysis and the sample sizes are 171 college students.

User's Perception of Crowding in Lawn Areas in Park (공원잔디공간 이용자의 혼잡도 지각에 관한 연구 -경주 보문관광단 지 잔디공원을 대상으로-)

  • 엄붕훈;한성미
    • Journal of the Korean Institute of Landscape Architecture
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    • v.21 no.3
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    • pp.65-75
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    • 1993
  • This study was carried out to analyze the user's perception of crowding in lawn areas in parks. On-site questionnaire survey was executed to study the variables which influence the Perception of Crowding(PC). The survey sites were lawn areas at and in Bo-mun Resort Complex in Kyung-ju. The major results were as follows; 1. Generally, in site's frequency of use, 2-3 times a year ranked as the highest (49%), and in user's residence, Busan and Pohang were highly ranked. As the purpose of visit, two survey sites showed differently. In , family picnic ranked high, but in case of , it had the tendency to the use of adult group and the rally for union. 2. By the results of the analysis of variables related to perceived crowding(PC), perceived density(PD) was the most influensive variables, nuisances by other users(NU) and expected crowding(EC) were another influensive variables. The candidate regression model is, PC=-0.125+0.597(PD)+0.409(NU)+0.307(EC) (R2=0.4592). 3. In variables, related to use density, perceived density(PD) was more influensive and significant variables than actual use density(AD). 4. In planning and design of lawn areas in park, is recommended than . The lawn areas of are more desirable and accommodative than in overuse situation.

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Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services: An Empirical Study in Vietnam

  • NGUYEN, Dat Dinh;NGUYEN, Thanh Duc;NGUYEN, Trung Duc;NGUYEN, Ha Viet
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.8
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    • pp.287-296
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    • 2021
  • Stepping into the technological boom time, Vietnam has integrated into the trends of using Fintech applications as a new means of payment. This article evaluates the relationship between perceived security (including service security and platform security), knowledge, confirmation, perceived usefulness, satisfaction, attitude and lastly enterprise's images regarding the service and continuous intention to use Fintech services. The survey results of 352 Vietnamese customers using Fintech services, reliability test and extended post-acceptance model (EPAM) which is based on PAM and ECT models. From the survey, we further found out that perceived security (BSS) has no direct impact on continued intention to use, while perceived security (BSS) has positive impact on confirmation (CON), similarly, perceived usefulness (PU) and user's satisfaction (SES). Knowledge of the Mobile Fintech payment service (KNOW) has a positive impact on perceived security (BSS). Confirmation (CON) has a positive influence on perceived usefulness but in the meanwhile it has created a negative impact on user's satisfaction (SES). From the survey it can also tell that user's attitude (ATT) and enterprise image (IMG) both have a positive impact on continual intention to use Fintech services. From the research results, we also propose some recommendation to enhance the continual intention to use Fintech services in Vietnam.