• 제목/요약/키워드: usage intention

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Chinese Consumers' Intention to Use Re-Commerce Platforms - Perspective Based on the Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) -

  • Yu Sun;Ho Jung Choo
    • 한국의류산업학회지
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    • 제25권1호
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    • pp.24-40
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    • 2023
  • Contemporary consumers' acceptance of second-hand products has been increasingly improving worldwide, especially in China. Based on the Extended Unified Theory of Acceptance and Use of Technology, we developed and empirically validated a research framework to predict consumers' motivation to use re-commerce platforms. We explored the diverse factors influencing mobile commerce usage through re-commerce platforms. Furthermore, this study investigated the role of gender differences as a factor moderating the association between several constructs and the intention to use re-commerce platforms. A total of 226 consumer responses were collected. The results indicated that hedonic motivation, performance expectancy, consumer habits, social influence, and price value affect consumers' attitudes toward re-commerce platforms. The effects of the attitude toward re-commerce platforms on the intention to use these platforms were also statistically significant. When effort expectancy, hedonic motivation, and consumer habits in re-commerce platform usage increase, male consumers' attitude toward its usage, in particular, also increases. Meanwhile, when performance expectancy, hedonic motivation, and consumer habits in re-commerce platform usage increase, the attitude toward its usage increases among female consumers. Moreover, our results indicate that the two gender groups present different characteristics regarding re-commerce platform usage. Therefore, this study offers a theoretical basis for future analyses of second-hand trade.

창업 소상공인들의 경영활성화를 위한 마케팅전략에 관한 실증연구 -커피전문점을 중심으로- (An Empirical Study on the Marketing Strategy for the Activation of management of the start-up Small Business)

  • 정두식
    • 디지털융복합연구
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    • 제17권11호
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    • pp.105-115
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    • 2019
  • 본 연구는 감성마케팅과 브랜드인지도가 구매의도에 미치는 영향을 분석하고, SNS 활용이 브랜드인지도와 구매의도 사이에 조절효과가 있는지 검증하여 초기 창업자들의 경영활성화에 도움을 주고자 하였다. 연구결과는 첫째, 감성마케팅이 구매의도에 미치는 영향을 분석한 결과, 감성마케팅의 주요 요인들 중에서 구매의도에 유의미한 영향을 미치는 요인은 미각요소와 시각요소로 나타났다. 둘째, 감성마케팅의 세부요인들 중 브랜드인지도에 통계적으로 유의미한 영향을 미치는 세부요인은 미각요소, 촉각요소, 시각요소, 청각요소 순으로 나타났다. 셋째, 브랜드인지도가 구매의도에 미치는 영향관계를 분석한 결과, 브랜드인지도는 구매의도에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 감성마케팅과 구매의도 사이에 SNS 활용이 어느 정도 조절효과가 있는지 SNS 활용의 조절효과를 분석한 결과, 감성마케팅의 세부요인인 시각, 후각, 청각, 미각, 촉각요소 모두 SNS 활용의 조절효과는 유의적인 효과(+)가 있는 것으로 나타났다. 따라서 초기 창업단계에서 감성마케팅과 SNS 등을 적극 활용하는 것이 경영활성화에 많은 도움이 될 것으로 판단된다.

항공과 대학생들의 실시간 온라인 원격수업의 지속사용의도에 영향을 미치는 요인에 관한 연구 : 후기수용모델을 중심으로 (An Empirical Study on the Factors Affecting Continuance Intention to Use of Online Distance Learning of Airline Department Collegue Students : Focused on Post-Acceptance Model)

  • 이유진
    • 한국IT서비스학회지
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    • 제19권5호
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    • pp.107-124
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    • 2020
  • Due to spread of covid-19, which began in December 2019, the usage of online distance learning has expanded within colleges. However, because of the lack of readiness for running online distance learning, professors and students had to experience a lot of inconvenience. In the near future, the usage of online distance learnig is expected to more expand, thus, it seems that there should be a strategies for sustainable online learning operations. This study aims to investigate which factors have impact on the continuance intention to usage of online distance learning of airline department students, focused on Post-Acceptance Model. For the empirical analysis, this study utilized a structural equation model after collecting 136 survey data. The results is as follow; First, user interface has positive impact on confirmation and confirmation has positive impact on satisfaction of online distance learning. Seconds, confirmation has positive impact on perceived usefulness, flow and social presence. Third, social presence has positive impact on satisfaction of online distance learning, but perceived usefulness and flow didn't have statistically meaningful impact on satisfaction. Finally, statisfaction of online distance learning has huge positive impact on continuance intention to usage. It is expected that the implications of this study enable colleges effectively to run online distance learning in preparation for the post-covid 19 era.

핀테크 활성화를 위한 사용환경특성과 지속사용의도 (A Study on the Environment Characteristics and Continuous Usage Intention for Improvement of Fintech)

  • 정대현;장활식;박광오
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권2호
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    • pp.123-142
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    • 2017
  • Purpose The development of the Fintech industry can be on the basis of the development in IT technologies such as Big data, IoT, cloud computing, it can be considered that the financial industry is repeating the evolution into Fintech. But the awareness of the consumers is still very low. Therefore the current dissertation, tries to deduce the suggestions for invigoration measures for Fintech by conducting an empirical study on the factors that influence the intention of reuse of Fintech on the consumer's point of view. Design/methodology/approach This study made a design of the research model by integrating the factors deducted from the Expectation Confirmation Theory. This paper empirically analyzes the impact of Continuous Usage Intention for Improvement of Fintech. The 302 survey responses were used to verify research hypotheses through covariate structural equation model. Findings According to the empirical analysis result, this study confirmed that the ultimate purpose of the Fintech service is to eliminate the social cost's waste element occurring from issue of money by not using or reducing the usage of cash. Since many Fintech users have pointed out security as the priority task, a direction for the related institutions has been proposed. Second, the content of the current dissertation will be the opportunity of broadening the perception of the current consumers that perceive Fintech as only a NFC simple payment service.

SNS 사용자의 개인적·사회적 특성이 지속적 사용의도에 영향을 미치는 요인 : 생활 공유형 SNS를 중심으로 (Factors affecting the User Satisfaction and Continuance Usage Intention of Social Network Service)

  • 김병곤;윤일기;박흥순
    • Journal of Information Technology Applications and Management
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    • 제23권2호
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    • pp.207-224
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    • 2016
  • Investments in information and communication technologies (ICT) around the world have grown at an enormous rate over the past two decades, which reflects a new emphasis on consumer mobile devices. A social network service (SNS) is an online service that aims to build social relations among people who share interests and activities. The role of SNS is enormous for communicating ideas and opinions among social participants. The use of SNS has recently become one of the most popular social activities worldwide. This research investigated relation between personal characteristics, social characteristics and user satisfaction on SNS then, analyzed how these factors affecting continuance usage intention on SNS users. The conclusion is summarized as below. The study results show that informativeness, pleasure, innovativeness, relationship and empathy of SNS are having positive impact to some degree on the user satisfaction. Further, the user satisfaction of SNS users and quality of life have a positive impact on the continuance usage intention of SNS users. This results show that various SNS qualities are necessary to actively explore and obtain further information that users intend to find, while they are insufficient in function to provide the information other users require or exchange information with other users through the SNS.

통신서비스 웹사이트 정보불균형이 지속이용의도에 미치는 영향 (The Influence of Information Asymmetry of Telecommunication Service Websites on Intention for Continuous Usage)

  • 한문승;이주헌
    • 한국IT서비스학회지
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    • 제14권3호
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    • pp.131-146
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    • 2015
  • The communications market can be characterized for its overflow of users, oligopoly business structure, 24/7 open service, incomplete sales, and operation of core platform function. These characteristics have lead users to continuously make complaints and suffer inconveniences, and thus the concept of user protection has come to receive attention. This study aims to propose solutions through communication channeling between businesses and users, based on website construction from the viewpoint of user protection. In particular, a research model was developed to display how the information symmetry of websites can be influential on the satisfaction, reliability, and continuous intention for using communication services. Total of 14 hypotheses were set to measure a significant degree of variables corelation and eight hypotheses were accepted finally. The analysis results showed that information symmetry of telecommunication service websites had a positive effect on intention for continuous usage. Through the research results, it is expected that communication service businesses will be able to consider important factors when constructing websites. Furthermore, the results are expected to be utilized as for ensuring users' continued usage of their communication services.

쇼핑가치에 따른 무인패션점포 이용의도 -기술수용모형의 적용- (The Effects of Shopping Value on the Usage Intention of Unmanned Fashion Stores -Application of Technology Acceptance Model-)

  • 서상우
    • 패션비즈니스
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    • 제23권2호
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    • pp.140-155
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    • 2019
  • The objective of this study was to verify the usage intention of unmanned fashion stores through the technology acceptance model and to verify the extended technology acceptance model including the shopping value as consumers' characteristic. An online survey, consisting of 626 consumers as participants, was conducted from March 13 to 19. Results of the study were as follows: This study used exploratory and confirmatory factor analysis. Furthermore, a covariance structure analysis using the maximum likelihood was conducted for hypothesis testing. According to the results, perceived ease of use affects perceived usefulness, which thereby affects the usage intention of unmanned fashion stores through attitude. Moreover, the analysis of the extended technology acceptance model including the shopping value as the intrinsic motivation of the consumers showed that the hedonic shopping value had a significant effect on the perceived ease of use and perceived usefulness, and perceived usefulness influenced the usage intention of unmanned fashion stores through attitude.

A Study on the Shopping Life through Mobile Visual Search

  • Tungyun Liu;Sijun Sung;Heeju Chae
    • 아태비즈니스연구
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    • 제15권1호
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    • pp.45-69
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    • 2024
  • Purpose - To examine the influence of mobile visual search as a strategic technology service on consumer perceived economic value and customer commitments, which in turn affect consumer's usage intention of mobile visual search. This study also explores the moderating effect of different levels of consumer online shopping orientation. Design/methodology/approach - One-by-one open-ended in-depth interview was first undertaken to 15 Korean consumers to figure the features of mobile visual search. Then a conceptual model was built to verify the hypotheses that indicate the impact of mobile visual search on consumer perceived economic value and customer commitment, which further influence consumer's usage intention. Findings - The results show Convenience, Information quality, Personalization, Text-free search interface design and Visual communication of mobile visual search positively influence consumer perceived economic value and customer commitment and in turn positively affect consumer's usage intention. Moreover, the different levels of consumer online shopping orientation also found to have different effects on consumers' perception and behavior of using mobile visual search in online fashion shopping. Research implications or Originality - The present study verified that mobile visual search is a service tool that consumers want to use in the online fashion shopping journey since it provides economic benefits.

비대면 화상회의 솔루션의 지속사용의도에 영향을 미치는 요인에 관한 연구 (Examining the Factors that Influence the Continuance Intention of the Video Conferencing Solution)

  • 김현준;안현철
    • 한국정보시스템학회지:정보시스템연구
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    • 제31권3호
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    • pp.153-176
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    • 2022
  • Purpose This study aims to identify and empirically prove the factors and influence relationships that affect the intention to continue using the video conferencing solution. Design/methodology/approach This study designed a research model by integrating self-efficacy, facilitation condition, event-related fear, and social influencing factors based on the post-acceptance model of IT continuance that explained the relationship between disconfirmation, post-usage usefulness, satisfaction, and continuance intention. Findings As a result of empirical analysis, in this study, it was confirmed that positive disconfirmation and post-usage usefulness had a positive effect on satisfaction, and satisfaction had a positive effect on continuance intention. In addition, we confirmed that self-efficacy and social influence had a positive effect on continuance intention, but event-related fear and facilitating condition had no significant effect.

가상 인플루언서의 속성과 모방의도, 이용의도의 관계에 관한 연구 (A Study on the Relationship between Virtual influencer Attributes, Imitation Intention, and Usage Intention)

  • 박진우
    • 문화기술의 융합
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    • 제8권3호
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    • pp.245-251
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    • 2022
  • 본 연구는 최근 기업의 마케팅 활동에 활용 빈도가 증가하고 있으며, 소비자들에게 관심이 높은 가상 인플루언서의 효과에 대해 살펴보고자 하였다. 특히 제품이나 브랜드의 정보원으로서 가상 인플루언서의 속성이 소비자에게 미치는 영향을 살펴보는 것을 목적으로 한다. 이를 위해 가상 인플루언서의 지각된 매력성, 신뢰성과 전문성이 가상 인플루언서의 SNS 이용의도와 소비자의 모방의도에 미치는 영향을 살펴보았다. 연구결과 가상 인플루언서의 속성 중 매력성이 이용의도에 정적인 영향을 미치며, 모방의도에는 매력성과 신뢰성이 정적인 영향을 미치는 것으로 나타났다. 또한 모방의도는 이용의도에 긍정적인 영향을 미치는 것으로 나타났다. 즉, SNS를 통해 소비자가 지각하는 가상 인플루언서의 매력성이 가장 중요한 속성이라 하겠다. 이러한 연구 결과는 가상 인플루언서를 마케팅에 활용할 때 기업은 정보원으로서의 속성과 더불어 SNS에 게시되는 콘텐츠를 통해 가상 인플루언서의 매력성을 지각하게 해야 한다는 것을 의미한다. 우리는 본 연구의 결과가 가상 인플루언서 활용을 고려하는 기업과 공공기관 등의 마케팅 활동에 주요한 시사점을 제공할 것을 기대한다.