• Title/Summary/Keyword: usability of product

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Usability Evaluation Scale for Product of Intelligent Homecare based on Retail Consumer

  • KWON, Jieun;LEE, Jin-Suk
    • Journal of Distribution Science
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    • v.17 no.12
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    • pp.55-62
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    • 2019
  • Purpose: The number intelligent homecare products are focused on the development of technology, resulting in a lack of realistic environments or requirements for consumers. The purpose of this paper is to define the consumer and context for intelligent homecare products and to develop a usability evaluation scale. Research design, data and methodology: For this study, first, consumer and contexts related to intelligent homecare products were analyzed through literature review. Second, the primary usability evaluation factors were derived for intelligent homecare products by collecting the factors related to usability evaluation and conducting in-depth interviews with experts. Third, the second usability evaluation factors were derived through survey and statistical analysis based on the derived usability evaluation factors. Results: As a result, users of intelligent homecare products were classified as primary users and secondary consumers and six related contexts. The usability evaluation scale was established with four factors - Functionality, Error, Convenience, and Emotion - and 13 items. Conclusions: This study can be the basis for developing and distributing products that meet the consumer environment and requirements related to intelligent homecare products that will contribute to securing the competitiveness of companies and developing the technology and service value of related industries.

DetGas: A Carbon Monoxide Gas Leakage Detector Mobile Application

  • Kamaruddin, Farhan Fikri Mohd;Hadiana, Ana;Lokman, Anitawati Mohd
    • International Journal of Computer Science & Network Security
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    • v.21 no.11
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    • pp.59-66
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    • 2021
  • Many incidents of Carbon Monoxide (CO) poisoning have occurred because of people being unaware of its presence. There are currently available systems on the market, but they are limited to measuring CO in a certain area and lack vital functions. Additionally, little to no evidence-based information on their quality was available. Thus, a mobile application for detecting CO gas leakage in a vehicle and critical features to assist victims was developed. A usability and functionality test were conducted to determine the product's quality utilizing nine usability and six functionality task scenarios (n=5). Then, a System Usability Scale test was performed to obtain system satisfaction, usability, and learnability (n=50). The usability and functionality test shows that all the tasks given for both tests were 100% successful. The overall score obtained for SUS was 71.4, which indicates good acceptance and usability. Around 20% of respondents claimed that they would need the support of a technical person to be able to use the application and that they needed to learn a lot of things before they could use the application, which indicates the overall high learnability of the application. The result provides empirical evidence that the CO gas leakage detection mobile application is successful and receives good usability, functionality, acceptability, learnability, and satisfaction assessments. DetGas could benefit automobile owners and other stakeholders by mitigating the risk and harm associated with gas leaking that exceeds the safe limit.

Deep learning-based product image classification system and its usability evaluation for the O2O shopping mall platform (딥 러닝 기반 쇼핑몰 플랫폼용 상품 이미지 자동 분류 시스템 및 사용성 평가)

  • Sung, Jae-Kyung;Park, Sang-Min;Sin, Sang-Yun;Kim, Yung-Bok;Kim, Yong-Guk
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.3
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    • pp.227-234
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    • 2017
  • In this paper, we propose a system whereby one can automatically classifies categories based on image data of the products for a shopping mall platform. Many products sold within internet shopping malls are classified their category defined by the same use of product names and products. However, it is difficult to search by category classification when the classification of the product is uncertain and the product classified by the shopping mall seller judgment is different from the purchasing user judgment. We proposes classification and retrieval method by Deep Learning technique solely using product image. The system can categorize products by using their images and its speed and accuracy are quantified using test data. The performance is evaluated with the test data. In addition, its usability is tested with the participants.

A Web Based System for Usability Project Planning and Testing (사용성 평가 계획 및 수행을 위한 웹 기반 시스템)

  • Park, Danbee;Hong, Ki-Hyung
    • KIISE Transactions on Computing Practices
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    • v.21 no.4
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    • pp.308-314
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    • 2015
  • Usability has become an important consideration for product development, and as a result, there is a growing need for systems and tools that can support usability test projects. However, few studies so far have developed such systems and tools. During a usability test project, many participants take up different roles, such as project managers, usability testers, and subjects. We implement a web-based usability test system with which a project manager can manage and control all participants and documents throughout the entire usability test process, from the design of a usability test project to the analysis of the test results. A usability test generates many documents, such as subject agreement forms and before/after questionnaires. Since many different subjects can participate in a usability test, consistency during testing with different participants and efficient document management are the keys to success for a usability test. Since all users that participate in usability test projects can access web-based usability test systems through a web browser, regardless of the place where they are, the reliability of the testing results can improve since the tests are conducted in the locations where the target products are meant to be used. In particular, our system is useful for disabled individuals who cannot move.

Functional Convergence factor and Usability Evaluation of The Range of Use of The Smart Automatic Urine Disposer (스마트 자동 소변처리기의 기능적 융복합요소와 사용범위의 사용성평가)

  • Kim, Seon-Chil
    • Journal of the Korea Convergence Society
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    • v.12 no.5
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    • pp.31-38
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    • 2021
  • Recently, devices that help the general public's urination activity have been developed, but products that take into account the user's urination habits, device functions, and user accessibility are still insufficient. This study conducted a usability evaluation to find user satisfaction and improvement points of products based on smart automatic urine disposer that have convergence and complex functions such as automatic suction functions. There are 21 indicators used in usability evaluation, and were developed based on safety, operability, and satisfaction. As a result, functional satisfaction was high, but in terms of design, problems to be improved such as handles were presented. Therefore, through this study, it was found that the satisfaction of the automatic urine disposer in terms of performance cannot be representative of the product, and the importance of developing usability evaluation index to find product problems.

A study on inducing process of critical design factors for enhancing customer satisfaction (고객 만족도 향상을 위한 제품의 핵심 설계요소 도출 프로세스에 관한 연구)

  • Im, Youngjae
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.717-738
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    • 2017
  • Purpose: This study focused on procedure and methodology for finding the critical design factors in the early stage of product development process. Methods: Firstly, three key criteria, function, affection and usability were defined as the determining factors on customer satisfaction. Secondly, evaluation matrix in terms of each key criteria was proposed for extraction of the critical design factors. Lastly, method of integrating the importance among three key criteria was suggested using structured equation model. Results: As a results of integrating the importance, design factors such as touch sensitiveness and touch method were rated as low in terms of affection. However, these factors were obtained for high ratings with respect to functionality and usability. Thus, touch-related design factors were more facilitated for enhancing customer satisfaction. Conclusion: It is expected that the process suggested in this research could be a considerably useful to maximize customer satisfaction in the early stage of product development process.

Is a General Quality Model of Software Possible: Playability versus Usability?

  • Koh, Seokha;Jiang, Jialei
    • Journal of Information Technology Applications and Management
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    • v.27 no.2
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    • pp.37-50
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    • 2020
  • This paper is very exploratory and addresses the issue 'Is a general quality model of software possible?'. If possible, how specific can/should it be?' ISO 25000 Series SQuaRE is generally regarded as a general quality model which can be applied to most kinds of software. Usability is one of the 8 characteristics of SQuaRE's Product Quality Model. It is the main issue associated with SQuaRE's Quality in Use Model too. it is the most important concept associated software quality since using is the only ultimate goal of software products. Playability, however, is generally regarded as a special type of usability, which can be applied to game software. This common idea contradicts with the idea that SQuaRE is valid for most kinds, at least many kinds, of software. The empirical evidences of this paper show that SQuaRE is too specific to be a general quality model of software.

Usability Test for Motion Tracking Gait Assistive Walker

  • Daon Hwang;Ki Hun Cho
    • Journal of Korean Physical Therapy Science
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    • v.30 no.4
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    • pp.1-8
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    • 2023
  • Background: This study evaluates the usability of the Motion-Tracking Gait Assistive Walker (MTGAW) designed for elderly individuals and those with disabilities, identifying areas for improvement through interviews with physical and occupational therapists. Design: A survey study involves the usability test for MTGAW. Methods: Usability evaluations were conducted with 37 physical therapists and occupational therapists. The process included explanation, product usage, satisfaction surveys, and interviews. A satisfaction survey covering 19 items across safety, maneuverability, usability, and management areas was administered. Individual interviews identified areas for improvement. Results: Overall, high satisfaction was reported across the four areas, but interviews highlighted the need for improvements, such as addressing discomfort due to slow speed and enhancing safety measures to prevent rear-end falls. Adjusting the walker's height and width to suit the user's physique was also suggested. Conclusion: MTGAW enhances walking support and hand movement freedom but needs refinement in speed control, fall prevention, and customization based on the user physique. Future efforts should focus on developing an improved MTGAW, considering recommendations from physical therapy experts, and conducting studies to analyze its clinical effectiveness for commercialization.

Development Software to Select Boundary Manikins for Product Evaluation: Applied to an Automobile Case (사용성 평가 전용 인체모델 선정 소프트웨어 개발 및 자동차 적용사례)

  • Lim, Young-Jae;Park, Sung-Joon;Park, Woo-Jin;Park, Jun-Soo;Jung, Eui-S.;Lim, Ik-Sung
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.6
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    • pp.831-841
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    • 2010
  • Usability evaluation of physical products involves characterizing complex physical interactions between humans and products. Human models known as manikins have been widely utilized as usability evaluation tools for automobile interior package design. When combined with computer-aided design software programs, such manikins can be used to simulate driving postures and evaluate driver-interior fits early in the design process, and therefore, may greatly facilitate achieving high-quality design in a cost-efficient manner. The purpose of this study was to define a set of manikins for designing automobile interior packages for the South Korean male population. These manikins were conceptualized as "boundary" manikins, which represent individuals lacking in certain physical capacities or having usability-related issues (e.g., an individual with the 5th percentile forward reach capability, an individual with the 95th percentile shoulder width). Such boundary manikins can serve as an efficient tool for determining if an automobile interior design accommodates the majority of the population. The boundary manikins were selected from the large sample of Korean males whose anthropometric dimensions were described in the recent Size Korea anthropometric database. For each male in the database, his comfortable driving posture was represented using a kinematic body linkage model and various physical capacity measured and usability-related characteristics relevant to driver accommodation were evaluated. For each such measure, a boundary manikin was selected among the Korean males. The manikins defined in this study are expected to serve as tools for ergonomic design of automobile interior packages. The manikin selection method developed in this study was implemented as a generic software program useful for various product design applications.