• The Journal of the Korea Contents Association
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• v.20 no.4
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• pp.99-110
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• 2020

Recently, as User Experience (UX) is considered as an important concept in the service design process of various fields, securing usability of Enterprise UX, UX developed for professional users, is acknowledged as an essential factor to increase work efficiency. The interface of Enterprise UX is complex and technically difficult for it is targeted for professional users. Thus, creating problems with complicated planning and relatively insufficient concerns regarding usability due to emphasis on development efficiency. It is necessary to consider various methods of usability, regarding further improvement is arduous in aspects of development and the cost. Therefore, this study aims to define the concept and specificity of Enterprise UX to improve usability and system effectively, and verify the main factors that reduce the usability of Enterprise UX. The evaluation of the research enterprise service, RDP (Research Data Platform), was conducted to establish and verify hypothesis. Furthermore, an independent evaluation standard for Enterprise UX is proposed after testing speculating factors that lower the usability of Enterprise UX. It is expected to utilize the Enterprise UX usability criteria defined through this study as a base data in enhancing usability and in designing Enterprise S/W.

• Journal of Korean Society for Quality Management
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• v.42 no.2
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• pp.253-264
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• 2014

Purpose: The aim of this study is to gain a competitive advantage in the global marketplace by examining the current situation of three domestic Food Dehydrator companies' products. Food Dehydrators are sort of small domestic appliances(SDA), first introduced by Korean companies. Furthermore, this study suggests the improvement plans in the rapidly changing world situation. Methods: Evaluate through comparing three domestic Food Dehydrator companies' products based on the PQI(Premium Quality Index) model, developed by product quality evaluation experts group. Results: At first, we classified evaluation factors into three parts - usability quality, emotional quality - and each of the factors includes sub factors. Under this condition, the results of this study are as follows; the brand quality is remaining at a high satisfaction level compare to other two factors but emotional quality is assessed to be low. This study has shown at customers consider brand and usability quality factors as the most important factor due to the nature of the product. Conclusion: As the possibility of increasing customer needs such as product design and sensitive quality besides usability quality has risen in a competitive global market, the manufacturing companies in Korea are recommended to put forth the necessary effort to improve their product quality, especially in terms of emotional quality.

• Science of Emotion and Sensibility
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• v.17 no.3
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• pp.129-142
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• 2014

Due to the increase of the aged population and population of the disabled today, there is a growing demand for rehabilitation medical instruments. Furthermore, there is a growing demand for evaluation indices for services that should be provided for uses of the rehabilitation medical instruments. In order to evaluate rehabilitation medical instrument designs in this study, the basic index for design evaluations shall be identified to search for assessment plans. Through this, new evaluation indices will be deduced through discussions and analysis of rehabilitation medical experts, biomedical engineers, and designers. The results of this study are summarized as follows. First, the existing design evaluation indices were collected and analyzed to construct 10 rehabilitation medical instrument design evaluation indices and 44 sub-evaluation items. These will be important evaluation standards for designing rehabilitation medical instruments in the future. Second, the design evaluation indices that must be taken into consideration when developing health care rehabilitation medical instruments are the 10 design evaluation indices of usability, cognition, safety, learning, motility, durability, economic feasibility, space, aesthetics and environmental aspects. Third, design evaluation indices of environment, space, cognition, usability, economic feasibility and aesthetics are indices that must be taken into consideration for product design, while learning, safety, motility and durability are factors that must be given special consideration for rehabilitation medical instrument design evaluation indices. Fourth, if existing product design evaluation indices placed importance on environment, space, cognition, usability, economic feasibility and aesthetics of products for design evaluation indices, rehabilitation medical instrument design evaluation indices placed importance on learning, safety, motility and durability on top of usability and economic feasibility, which are the differences between the design evaluation indices of rehabilitation medical instrument and other product designs. The 10 rehabilitation medical device design evaluation indices and 44 sub-evaluation items were carried out in this study. This research is only on the overall rehabilitation medical device design evaluation indices. In future research, the evaluation indices will be applied in the actual rehabilitation medical design device through production of prototypes, while making revisions and supplementations where necessary.

• Journal of the Korean Society of Physical Medicine
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• v.14 no.1
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• pp.151-161
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• 2019

PURPOSE: To investigate the validity of a smartphone application for post-stroke daily living activity management based on an evaluation by users and experts. METHODS: The study design adhered to the analysis, design, development, implementation, and evaluation ADDIE (Analysis-Design-Development-Implement-Evaluation) model. We downloaded the application onto the smartphones of 33 users and 30 experts, taught them how to use it, and asked them to use the application for four weeks. The users' daily lives before and after using the application were compared based on the K-MBI (Korean Version of Modified Barthel Index) to evaluate the usability of the application. For the expert group, we investigated the content validity and reliability of the application and evaluated the usability of the application. Data were analyzed using the SPSS 21.0 software. Users' general characteristics and experts' evaluation scores were analyzed using descriptive statistics. Content validity was tested using the content validity index (CVI), and reliability was tested with Cronbach's alpha. Users' K-MBI scores before and after using the application were compared with the paired sample t-test. RESULTS: Users gave an average rating of 2.93 out of 4 for the application for managing the daily lives of stroke patients, while experts gave an average score of 3.14. With regard to the K-MBI scores, only the dressing score improved significantly (p<.005) after using the application, and scores for other categories slightly improved but not to significant levels. CONCLUSION: The results of this study suggest that the STROKECARE application is usable and could help stroke patients manage their daily lives.

• The Journal of the Korea Contents Association
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• v.22 no.1
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• pp.188-196
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• 2022

Although the use of kiosks is increasing recently, the digital divide for the elderly who uses them is not decreasing. We live in an environment where the use of kiosks is becoming a necessity rather than an option. In such an environment, the digital alienation of the elderly is becoming a problem directly related to the quality of life. Even if a kiosk is developed considering the elderly, the verification of its effectiveness is ambiguous, or in most cases, it depends on the designer's experiential ability rather than the consideration of usability. In this study, the usability of the kiosk was analyzed for the development of kiosk contents for the elderly. The metrics were defined as availability, usefulness, efficiency, attractiveness, and visibility. And the measurement method of the measurement index was developed, and the usability of the kiosk for the elderly was confirmed by performing usability evaluation. This is a method to verify whether the kiosk in the development process can support the elderly or whether the improved kiosk actually increases the usability of the elderly. As a result, it is expected to contribute to improving the accessibility of the kiosk.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2002.11a
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• pp.215-218
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• 2002

감성정보를 디자인 활동에 필요한 정보로 활용하기 위해서는 전체 디자인 프로세스에서 사용자를 최초 컨셉 단계에서부터 참여시켜 관찰 및 평가에 적극 동참케 하는 사용자 참여 디자인이 매우 효과적이다. 이러한 감성 정보 수집 및 평가를 통한 상용자 인터페이스 디자인 개발 프로세스를 MP3 CDP를 대상으로 적용하여 연구를 진행하였다. 최근의 MP3CD Player들은 일반 음악 CD들이 10여곡에서 많게는 20여곡 정도의 분량을 가지고 있는 것에 비해 그 분량이 최고 100여곡 이상에 이르고 있다. 그럼에도 불구하고 MP3CD Player들은 기존의 일반 음악 CD Player의 UI를 소극적으로 수정, 변경하여 사용하고 있는 상황이다. 본 연구는 자체적인 곡 분류방법을 제시하고 있는 ‘H’사의 MP3CD Player를 선정하고 이를 기준으로 초기 디자인에 사용자를 참여시켜 사용자 감성 정보 및 요소들을 효과적으로 평가하여 사용자 중심 디자인을 극대화 시키는 방법을 모색하였다. 제품의 최초 기능 분석시에는 카드인덱스(Card Index)방식을 이용하여 기능을 그룹핑하고 인터페이스를 개선하였으며 이를 토대로 프로토타입을 완성하였다. 이를 사용자가 직접 조작하는 방식을 관찰 분석하여 평가 결과를 토대로 UI 디자인가이드라인을 제시하였다.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.33 no.5
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• pp.2069-2079
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• 2013

Recently, BIM(Building Information Modeling) is on the rise as a customized solution for construction environment, but construction companies rarely introduce and apply BIM in the construction site. Due to such issues, the fact that empirical data for evaluating the quantitative effect of BIM application is insufficient might be an another main reason. In the end, construction companies cannot assure investment effect of BIM and therefore don't make an investment actively. To activate BIM application, the evaluation system that quantitatively assess usability of BIM needs to be developed. This study aims to suggest a methodology that evaluates the usability quantitatively according to introduction and operation of BIM by construction companies. Accordingly, this study analyzes applicability of 4D CAD by developing an evaluation index and its model with BSC(Balanced Score Card) for 4D CAD, which have high practical use among BIM techniques, and verifies the usability as the entire evaluation index of BIM. Therefore, it is expected that the developed assessment model will be utilized as the critical decision-making information in order to introduce related techniques by identifying the usability and operational issues of 4D CAD.

• Journal of the Ergonomics Society of Korea
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• v.25 no.4
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• pp.51-62
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• 2006

The concept of universal design has recently emerged as an important aspect of product design. Universal design is considerably analogous to ergonomic design in a way that it takes the capabilities and limitations of users into consideration during the product development process. However, relatively few studies have been devoted to reflect the practical use of ergonomic principles on universal design. This research attempts to develop a universal design index for mobile phone design to quantify how well a product complies with principles of universal design. The research also emphasizes on ergonomic principles as a basis of evaluation. A generation of the evaluation items was done by cross-checking among the personal, activity and product components. Personal components consist of human characteristics including age, physique, perceptual capacity, life-style, etc. Activity components were derived from those scenarios of mobile phone use while product components were composed of the parts to which a user interacts. Further analysis systematically generated a universal index from relationship matrices among the three components. The index was then used to test its suitability by applying to the evaluation of mobile phones currently on the market. This study demonstrates a development process through which evaluations can be made possible for universal design. The research suggests an improved approach to the appraisal of how well mobile phones are universally designed based on ergonomic principles.

• Journal of the Ergonomics Society of Korea
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• v.26 no.4
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• pp.57-64
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• 2007

In the world, the old population is growing fast and many countries went into an advanced age society. Therefore the development of everyday products, electric appliances, and welfare services considering old people is more important than ever. In particular, the complexity of products can cause many problems for old people. Universal design is an approach to create environments and products that recognizes the diversity of users, regardless of their ability or age. Universality evaluation for a product is very important to verify old people's accessibility and usability for the product. Universality means how good a product was designed in view of universal design principles. In this study, UNIX, a method to evaluate the universality of a product was developed. UNIX was based on seven universal design principles; equitable use, flexibility in use, simple and intuitive, perceptible information, tolerance for error, low physical effort, size and space for approach and use. UNIX is a kind of expert evaluation and very simple method. The method is consisted of two steps. In the first step, relative weights for seven principles and subjective ratings on design suitability for each principle are obtained. In the second step, universality index (UNIX) of each product is obtained by weighted average multiplying relative weights and rating scores. As a case study, this method was applied for mouse designs. In conclusion, this method could be effectively applied to evaluate the universality of a product.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.2
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• pp.793-803
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• 2013

This study was performed to determine the usefulness of scanpath similarity analysis as one of new web usability testing. The 5 websites of public institutions were used and 15 students participated. First of all, eye movements were tracked and visual appeal ratings were measured as participants freely viewed each website for 3 seconds. Subsequently in continuously tracking the eye movements we asked the participants to perform 17 missions. Finally, in interview the participants rated on satisfaction, awareness, and mission difficulty. Results of this study showed that scanpath similarity had a significant relationship with both the visual appeal ratings(first impression) and the satisfaction. In other words, higher the visual appeal ratings were related to higher scanpath similarity. This result showed that measurement such as scanpath similarity of eye movements could become an objective index for usability testing instead of subjective evaluation such as the satisfaction. We discussed possibility that the usability testing by using the scanpath similarity with both fixation and duration on eye movements will find more appropriately inference on observers' experiences in websites.