• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.2
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• pp.19-25
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• 2018

With the development of IT technology, various services such as artificial intelligence and autonomous vehicles are being introduced, and many changes are taking place in our lives. However, if secure security is not provided, it will cause many risks, so the information security becomes more important. In this paper, we analyzed the research trends of main themes of information security over time. In order to conduct the research, 'Information Security' was searched in the Web of Science database. Using the abstracts of theses published from 1991 to 2016, we derived main research topics through topic modeling and time series regression analysis. The topic modeling results showed that the research topics were Information technology, system access, attack, threat, risk management, network type, security management, security awareness, certification level, information protection organization, security policy, access control, personal information, security investment, computing environment, investment cost, system structure, authentication method, user behavior, encryption. The time series regression results indicated that all the topics were hot topics.

• The Journal of Information Systems
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• v.30 no.4
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• pp.227-245
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• 2021

Purpose The purpose of this study is to examine the variables affecting user satisfaction through previous studies and to examine the differences between apps. Differences are based on factors that determine the quality of real estate service apps and derived by the topic modeling results. Design/methodology/approach This study conducts topic modeling to find factors affecting user satisfaction of real estate service apps using user reviews. Sentiment analysis is additionally conduct on the derived topics to examine the user responses. Findings Users give high sentiment scores for services that can manage factors such as usefulness of information, false sales, and hype. In addition, managing the basic services of app is an important factor influencing user satisfaction.

• Journal of Information Technology Applications and Management
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• v.30 no.2
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• pp.19-30
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• 2023

This study aims to analyze service improvement and success factors of electric scooter sharing service companies by using text mining after collecting reviews of shared electric scooter service applications among various models of sharing economy. In this study, the factors of satisfaction and dissatisfaction of service users were identified using the term frequency inverse document frequency (TF-IDF) technique, and topics for each keyword were extracted using the Latent Dirichlet Allocation (LDA) Topic Modeling technique. According to the analysis results, the main topics were entertainment, safety, service area, application complaints, use complaints, convenience, and mobility. Using the analysis results of this study, employees and researchers of electric scooter sharing service companies will be able to contribute to the improvement and success of related services.

• Journal of Information Technology Services
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• v.18 no.4
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• pp.135-149
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• 2019

Recently, there are many researches for extracting meaningful information from large amount of text data. Among various applications to extract information from text, topic modeling which express latent topics as a group of keywords is mainly used. Topic modeling presents several topic keywords by term/topic weight and the quality of those keywords are usually evaluated through coherence which implies the similarity of those keywords. However, the topic quality evaluation method based only on the similarity of keywords has its limitations because it is difficult to describe the content of a topic accurately enough with just a set of similar words. In this research, therefore, we propose topic keywords reorganizing method to improve the identifiability of topics. To reorganize topic keywords, each document first needs to be labeled with one representative topic which can be extracted from traditional topic modeling. After that, classification rules for classifying each document into a corresponding label are generated, and new topic keywords are extracted based on the classification rules. To evaluated the performance our method, we performed an experiment on 1,000 news articles. From the experiment, we confirmed that the keywords extracted from our proposed method have better identifiability than traditional topic keywords.

• Journal of Information Science Theory and Practice
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• v.2 no.2
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• pp.16-32
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• 2014

As Topic Modeling has been applied in increasingly various domains, the difficulty in naming and characterizing topics also has been recognized more. This study, therefore, explores an approach of combining text mining with network analysis in a multi-step approach. The concept of synchronization was applied to re-assign the top author keywords in more than one topic category, in order to improve the visibility of the topic-author keyword network, and to increase the topical cohesion in each topic. The suggested approach was applied using 16,548 articles with 2,881 unique author keywords in construction and building engineering indexed by KSCI. As a result, it was revealed that the combined approach could improve both the visibility of the topic-author keyword map and topical cohesion in most of the detected topic categories. There should be more cases of applying the approach in various domains for generalization and advancement of the approach. Also, more sophisticated evaluation methods should also be necessary to develop the suggested approach.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.2
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• pp.289-307
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• 2016

Infectious diseases such as Ebola virus disease become a social issue and draw public attention to be a major topic on news or research. As a result, there have been a lot of studies on infectious diseases using text-mining techniques. However, there is no research on content analysis of two media channels that have distinct characteristics. Accordingly, in this study, we conduct topic analysis between news (representing a social perspective) and academic research paper (representing perspectives of bio-professionals). As text-mining techniques, topic modeling is applied to extract various topics according to the materials, and the word co-occurrence map based on selected bio entities is used to compare the perspectives of the materials specifically. For network analysis, topic map is built by using Gephi. Aforementioned approaches uncovered the difference of topics between two materials and the characteristics of the two materials. In terms of the word co-occurrence map, however, most of entities are shared in both materials. These results indicate that there are differences and commonalties between social and academic materials.

• Journal of Information Technology Services
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• v.13 no.4
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• pp.275-287
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• 2014

Recently, the volume of unstructured text data generated by various social media has been increasing rapidly; consequently, the use of text mining to support decision-making has also been growing. In particular, academia and industry are paying significant attention to topic analysis in order to discover the main issues from a large volume of text documents. Topic analysis can be regarded as static analysis because it analyzes a snapshot of the distribution of various issues. In contrast, some recent studies have attempted to perform dynamic issue tracking, which analyzes and traces issue trends during a predefined period. However, most traditional issue tracking methods have a common limitation : when a new period is included, topic analysis must be repeated for all the documents of the entire period, rather than being conducted only on the new documents of the added period. Additionally, traditional issue tracking methods do not concentrate on the transition of individuals' interests from certain issues to others, although the methods can illustrate macro-level issue trends. In this paper, we propose an individual interests tracking methodology to overcome the two limitations of traditional issue tracking methods. Our main goal is not to track macro-level issue trends but to analyze trends of individual interests flow. Further, our methodology has extensible characteristics because it analyzes only newly added documents when the period of analysis is extended. In this paper, we also analyze the results of applying our methodology to news articles and their access logs.

• Journal of Korean Institute of Industrial Engineers
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• v.42 no.6
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• pp.421-431
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• 2016

Over the last four decades, industrial engineering (IE) research in Korea has continued to evolve and expand to respond to social needs. This paper aims to identify research topics in IE research and explore their dynamic changes over time. The topic modeling approach, which automatically discovers topics that pervade a large and unstructured collection of documents, is adopted to identify research topics in domestic IE research. 1,242 articles published from 2001 to 2015 in two IE journals issued by the Korean Institute of Industrial Engineers were collected and their English abstracts were analyzed. Applying the Latent Dirichlet Allocation model led us to uncover 50 topics of domestic IE research. The top 10 most popular topics are revealed, and topic trends are explored by examining the dynamic changes over time. The four topics, technology management, financial engineering, data mining (supervised learning), efficiency analysis, are selected as hot topics while several traditional topics related with manufacturing are revealed as cold topics. The findings are expected to provide fruitful implications for IE researchers.

• Journal of Platform Technology
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• v.8 no.1
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• pp.33-40
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• 2020

The purpose of this study is to identify factors in selecting the elective ICT utilization lecture and to find positive and negative elements of the lecture through conducting topic modeling analysis of text mining of the narrative lecture evaluation. In order to do so, from pre-processing of data, keyword frequency analysis to wordcloud visualization and topic modeling analysis have been conducted from 'reasons of selecting the lecture,' 'improvements to be made on the lecture,' and 'what I liked about the lecture' categories regarding the ICT utilization lecture which was opened in the second semester of 2019 at M University. The analysis results show that students mostly registered for the ICT utilization lecture at M University to obtain a certificate and the fact being certified and taking the lecture can be done simultaneously is a positive element of taking the lecture. On the other hand, negative element included inconvenience of the classroom setting environment.

• Journal of Distribution Science
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• v.19 no.4
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• pp.25-35
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• 2021

Purpose: This study aims to analyze the factors affecting customer satisfaction in the customer reviews of omni-channel, posted on Internet blogs, cafes, and YouTube using text mining analysis. Research, data, and Methodology: In this study, frequency analysis is performed and the LDA (Latent Dirichlet Allocation) is used to analyze social big data to respond to reviewers' reaction to the recently opened omni-channel shopping reviews by L Shopping Company. Additionally, based on the topic analysis, we conduct a sentiment analysis on purchase reviews and analyze the characteristics of each topic on the positive or negative sentiments of omni-channel app users. Results: As a result of a topic analysis, four main topics are derived: delivery and events, economic value, recommendations and convenience, and product quality and brand awareness. The emotional analysis reveals that the reviewers have many positive evaluations for price policy and product promotion, but negative evaluations for app use, delivery, and product quality. Conclusions: Retailers can establish customized marketing strategies by identifying the customer's major interests through text mining analysis. Additionally, the analysis of sentiment by subject becomes an important indicator for developing products and services that customers want by identifying areas that satisfy customers and areas that evoke negative reactions.