• 대한가정학회지
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• 제37권4호
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• pp.1-16
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• 1999

The objectives of this study are examine the variables effecting management behavior of home-band worker through empirical study. The data used for statistical analysis is 285 home-based worker. The statistical methods used for data analysis were frequencies, mean, t-test, multiple regression, factor analysis and path analysis. The major findings can be summarized as fellows. Home-based workers' various characteristics were statistically significant variable to management behavior. Home-based work income were higher for older women, no employ experience in out of home, lower age of children, business owner, lower time flexibility. In cause-effect model analysis that affects life satisfaction was related to work management, home management behavior and income. Based on the finds of the study, it was found that home-based work can be good alternative to induce married women to labour market if some problems are covered.

• 대한건축학회논문집:구조계
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• 제34권3호
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• pp.95-102
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• 2018

In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

• Industrial Engineering and Management Systems
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• 제13권2호
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• pp.172-184
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• 2014

Economic growth with rising household income has put more vehicles on the roads worsening traffic congestion, road accidents, and air and noise pollution. This situation is further aggravated by the potential working population who choose to drive to work instead of taking public transportation. Public bus transport (PBT) plays an important role in alleviating these problems. PBT is underutilized in Malaysia, and there is an opportunity to increase ridership without substantial investment. Therefore, this study was conducted to investigate the factors that influence the use of PBT in Malaysia. The data were collected using structured questionnaires from 400 respondents. The results of the analysis show that the twin factors consisting of perceived satisfaction of and perceived importance by users towards safety and comfort of facilities and services offered by PBT are significantly related to intention to use those services. The satisfaction of availability of season tickets, the importance of reliability of bus schedule and time table, and the importance of ticket pricing are also significant. By providing insights for both public bus operators and the government, this paper contributes to mitigate the underutilization of PBT in Malaysia and the consequences of putting more vehicles on the roads. From the theory perspective, this paper also contributes by extending the theory of reasoned-action to transportation studies.

• 가정과삶의질연구
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• 제25권2호
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• pp.13-21
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• 2007

This study investigates the effect of related variables (types of job, term of employment, working time, job satisfaction, payment satisfaction and, working stress) on the sense of hopelessness felt by married males. The study was conducted on 237 male employees residing in Busan, and measurement devices for study were job-related variables, working stress and hopelessness scale. The study used SPSS 12.0 program to analyze data, and conducted item analysis and reliability test for measure establishment. Average, Standard deviation, one-way ANOVA, scheffe-test, Pearson correlation, and path analysis through regression analysis were conducted pertaining to research subject. The result of this study is as follows; First, working stress has significant difference upon types or working, term of employment and job satisfaction. Office workers relatively have longer term of employment and workers who are less satisfied with job suffer from more working stress. Second, hopelessness has significant difference upon term of employment, job satisfaction and payment satisfaction among job-related variables. Thus, hopelessness is relatively less when term of employment is shorter and job satisfaction and payment satisfaction is higher. Third, variables which affect directly to working stress and hopelessness are term of employment $(\beta=.245)$, payment satisfaction $(\beta=-.182)$ and working stress $(\beta=.189)$, and types of job, term of employment and job satisfaction influences hopelessness indirectly through working stress. In conclusion, workers are more negative when term of employment is longer, payment satisfaction is less and working stress is higher. Moreover, longer term of employment and less job satisfaction contribute to higher working stress and eventually influence hopelessness. Term of employment affects the most to hopelessness $(\beta=.274)$, and it is followed by working stress $(\beta=.189)$ and payment satisfaction $(\beta=-.182)$.

• 산경연구논집
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• 제11권12호
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• pp.29-38
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• 2020

Purpose: The purpose of this study is to empirically analyze the effect of chatbot service quality, chatbot trust, and chatbot satisfaction on chatbot reuse intention and store reuse intention. Research design, data, and methodology: We reviewed the literature on domestic and international chatbots, established hypotheses, and analyzed them. We empirically analyzed the process model in which chatbot service quality (interaction quality, information quality) has a positive effect on chatbot trust and chatbot satisfaction, and that chatbot trust and satisfaction positively affect chatbot reuse intention and store reuse intention. A survey was conducted on 212 people who had used shopping mall chatbots and financial service chatbots after demonstrating the shopping mall chatbot video. Structural equation modeling was conducted by using AMOS 24.0 to test the proposed relationships. Results: As a result of the empirical analysis, the effects of interaction quality on chatbot trust and information quality on chatbot satisfaction were not supported, but the rest of the hypotheses were statistically significant. It was found that the information quality of chatbot service had a positive effect on chatbot trust, but did not significantly affect chatbot satisfaction. In addition, the interaction quality of the chatbot positively affects the satisfaction of the chatbot, but it does not significantly affect the trust of the chatbot. Chatbot trust was found to have a positive effect on chatbot satisfaction. Chatbot trust and chatbot satisfaction were found to have a positive influence on the intention to reuse the chatbot. And, chatbot trust and chatbot satisfaction were found to have a positive influence on store reuse intention. Conclusions: The findings of this study offer significant theoretical and managerial contributions in the context of chatbot. Chatbots should enhance customer contact quality management from the perspective of total customer experience management rather than partial function. When providing a chatbot service, it is more desirable to give priority to providing accurate information to increase trust, and at the same time to improve customer satisfaction by increasing the quality of interaction. And in order to increase the competitive advantage of companies, the purpose of introducing chatbots should be clarified and approached strategically.

• 지역사회간호학회지
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• 제10권1호
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• pp.93-105
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• 1999

Recently, Korean health care industry managers are paying more attention to customer oriented service, the rationalization of business administration, and quality control of service to adjust their business to outer environment since IMF bailout program. They are focusing on the cost reduction through remodeling the size and structure of man power, viz. labor flexibility. Nurses are not free from this juncture and contingent nurses are increasing fast. This article intends to verify the actual condition of two types of contingent nurses -part-time nurses and internship nurses-and to compare their job satisfaction to provide basic resource for efficient management of nurse man power. The concrete goals of this article are; Firstly, to verify the actual condition of their employment. Secondly, to compare their job satisfaction. And Thirdly, to the relation between employment condition and job satisfaction. To accomplish these research goals, a statistical survey was executed, in which 384 questionnaires - 66 for manager nurses, 318 for contingent nurses-were given to nurses working at 66 general hospitals-which have at least 100 beds-in Seoul. Among them, 121 questionnaires-of 28 general hospitals-were returned. Then, the data coded and submitted to mean, standard deviation, T-test, variance analysis (ANOVA), correlation analysis, multiple regression analysis with SAS program. The research results of the contingent nurses are followings: 1. Two types of contingent nurses shows similar age spans: they are mostly 21 - 30 years old and unmarried. But internship nurses have high level of educational career. Part - time nurses spread at general beds, out -patient part, intensive care part, operation part, etc, but internship nurses work mostly at general beds. 2. Two groups shows difference in actual employment condition: average employment career of part -time nurses is 7.0 months but internship nurses' is 2.0 months: average duty-on days per month of part - time nurses are 23.7 days but internship nurses' are 24.8 days. But there are little difference in average working time per day: 7.7 hours for part -time nurses and 0 hours for internship nurses. 3. The average wage per month for part -time nurses is 836,026 won but for internship nurses is 557,428 won-66.7% of part-time nurses'. Both groups are enjoying little additional pay. 4. Both groups are getting job not so much through advertisement of newspaper or hospitals as through acquainted person or college. 5. Both groups show very high level of job satisfaction: 3.2195 for part -time nurses and 3.2881 for internship nurses. But they show very low satisfaction on payment level compared with other categories and two groups show meaningful difference(P<.0001). 6. The multiple regression test reveals the factors related with job satisfaction: wage level, working part(OR or ICU), age, job career, and motive of contingent job-taking('because I can take care of family duties at the same time') influence positively: motive of contingent job-taking('because I can work regularly without alternation') influences negatively.

• 한국콘텐츠학회논문지
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• 제13권5호
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• pp.210-222
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• 2013

본 연구는 무용전공 대학생들을 대상으로 자기관리와 무용활동만족 그리고 공연자신감과의 관계를 규명하여 무용지도자나 교육자들에게 학생들의 무용성취 능력 향상과 공연자신감을 고취시키기 위해 필요한 기초 자료를 제공하는데 목적이 있다. 연구의 자료를 확보하기 위하여 2012년 11월 5일 부터 12월 7일까지 전국 4년제 대학교에서 무용을 전공하고 있는 대학생 1-4학년을 모집단으로 총 350명을 표집 하였으며, 수집된 자료중 동일한 응답이 5문항 이상 반복되거나, 5문항 이상 응답하지 않은 28명의 표본을 제외하고 최종분석은 322명의 자료가 사용되었다. 수집된 설문지는 통계 프로그램인 SPSS Version 18.0 프로그램을 사용하여 분석하였다. 자료 분석 방법은 탐색적 요인분석, 신뢰도 분석, 상관관계 분석 및 다중회귀분석을 실시하였다. 이상의 연구절차와 자료 분석결과를 기초로 본 연구에서는 다음과 같은 결론을 도출하였다. 첫째, 자기관리의 훈련관리와 대인관계는 심리적, 환경적, 사회적, 교육적 무용활동만족에 유의한 영향을 미치는 것으로 나타났다. 둘째, 무용활동만족의 심리적, 환경적, 사회적, 교육적 무용활동만족은 무용공연 자신감과 무용활동 자신감에 유의한 영향을 미치는 것으로 나타났다. 셋째, 자기관리의 훈련관리와 대인관리는 무용공연 자신감과 무용 활동 자신감에 유의한 영향을 미치는 것으로 나타났다.

• 대한가정학회지
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• 제33권5호
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• pp.129-142
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• 1995

The purpose of his research was to identify the time use of the middle aged apartment-residents in Seoul as a part of collaborative study of family life issues of them. The data were collected from 307 fulltime housewives with at least one child in a middle or high school. Data were analysed by means of the statistics of mean, frequency, Pearson's correlation, ANOVA and Multiple Regression, using a SPSS/PC+ program. The major findings of this research were as follows : Husbands and middle or high school children do much work or study, while housewives do housework about 6 hours a weekday. Much housewives don't manage their time use. Housewives have much leisure time and the in main Leisure activity is TV watching. Much of them don't satisfied with their leisure life. Satisfaction with time use of housewives are related to life satisfaction, and effected by time management and active leisure participation. Most of housewives don't satisfied with their time use.

• 가족자원경영과 정책
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• 제11권2호
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• pp.43-65
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• 2007

This research aims at finding out how spare time activity, relationships with their children and loneliness affect the satisfaction of life of elderly people who have no spouse. To begin, according to the survey, in the case of elderly people who have no spouse, male elderly people feel more loneliness, lower unification with their offspring, and do less activity in their spare time than female elderly people. The elderly people with a higher educational level, feel less loneliness and have a close relationship with their offspring. When elderly people believe in a religion, they participate in positive activities in their spare time and have a higher satisfaction of life. Secondly, the less the elderly people have for a monthly income, the more they feel a deep sense of isolation. However, if the elderly have a sufficient monthly income, they spend their spare time on positive activities and feel a higher sense of satisfaction in their lives. These results show that economic situation is an important factor for elderly people to maintain good mental health and a good quality of life. Thirdly, the loneliness of elderly people who have no spouse was influenced by whether the elderly people have children or not. If an elderly person loses their spouse through death, they can find themselves in a desperate situation and feeling very isolated. Most elderly people who have no spouse want to live with their offspring and depend on their sons and daughters economically and psychologically. However, the elderly people living alone have lower satisfaction of life because of economic and psychological problems. Therefore, the results shows that the life satisfaction of elderly people who have no spouse was influenced by living with their children and having a close relationship with them. The elderly people who have no spouse feel hopelessness and rely increasingly on their sons and daughters. The elderly people who don't have a sufficient monthly income not only feel more loneliness than other elderly people, but are also restricted in their spare time activities. It proves that the economic situation(monthly income) is also an important factor to maintain personal relationships.

• 가정과삶의질연구
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• 제27권3호
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• pp.31-43
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• 2009

Using the first wave of KLoSA(Korean Longitudinal Study of Ageing) beta version, this study analyzed factors affecting early retired men's subjective life satisfaction through Binary Logit and Multiple Regression. Total 552 men were selected as a sample. The main results of empirical analysis in this study were as follows: The retirement reason(health-) and monthly household income(+) affected whether they were satisfied with the retirement life or not and subjective life satisfaction over all. Especially, the retirement reason(health-) had a stronger effect on whether early retired min were satisfied with the retirement life or not and their subjective life satisfaction than monthly household income revealed significant variable in previous studies. This result represents that the retiree's life satisfaction analysis model must include retiree's characteristics at the time of retirement as well as retiree's current status characteristics or socio-economic characteristics.