• Title/Summary/Keyword: telecommunication

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A Study on Effects that Service Factors of Telecommunication Company and Switching Benefit Influence to the Customer Satisfaction and Switching Intention (이동통신사 서비스 요인과 전환혜택이 고객만족도와 전환의도에 미치는 영향에 관한 연구)

  • Gu, Seung Hwan;Kang, Ho Seok;Jang, Seong Yong
    • Korean Management Science Review
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    • v.31 no.2
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    • pp.87-103
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    • 2014
  • This study looks for the service factors influencing to conversion among the domestic telecommunication companies and finds out the effect which the switching benefit affect the customer satisfaction and the switching intention. Eight service factors of the telecommunication company such as usability, call quality, terminal quality, auxiliary service, rates, after service, application and brand image are selected and verified using the structural equation model. Auxiliary service, rates and brand image give positive (+) effects to the customer's satisfaction, but the application gives negative (-) effects to the customer's satisfaction. Switching benefit affects significantly to the switching intention, but not to the customer satisfaction. The customer satisfaction gives a positive effect to the switching intention. The telecommunication service factors influence to customer satisfaction and switching intention, and switching benefit also influences to switching intention. It was analyzed that the significant influencing service factors were a little different among the telecommunication companies.

The Effects of Cellular Phone Service Quality to Switching Barrier in Korean Mobile Telecommunication Market (한국 이동통신시장에서 휴대폰 서비스품질이 전환장벽에 미치는 영향 분석)

  • Zu, Hyung-Lyul;Lee, Jin-Choon
    • Journal of Information Technology Services
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    • v.8 no.2
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    • pp.229-245
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    • 2009
  • The Korean mobile telecommunication service market is faced with a tremendous competitive period, in which the market is entering into the maturity stage with launching of the 3rd generation service and with introduction of mobile number portability. In general, it is more important to sustain the old customers than to attracting new customers, as the life cycle of an industry is entering the maturity stage in which the growth rate of new customers is decreasing gradually or becoming stagnant. Thus, mobile telecommunication business has to seek a way to maintain the existing customers instead of promoting new customers. So this study investigates whether the service quality of mobile telecommunication could have effects on the switching barrier of the industry. In order to test the hypothesis on the effects of service quality of mobile telecommunication in Korea on switching barrier, this study collected the questionnaire response data of students including middle and high school students and undergraduates, who are regarded as the major customers in that mobile telecommunication industry.

Self Recovery System With High Availability in Clustered VOD Server (클러스터형 VOD 서버에서 고가용성을 고려한 자체 복구 시스템)

  • Lee, Joa-Hyoung;Seo, Dong-Mahn;Bang, Cheol-Seok;Kim, Byoung-Gil;Park, Chong-Myung;Jung, In-Bum
    • Proceedings of the Korea Information Processing Society Conference
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    • 2003.11a
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    • pp.149-152
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    • 2003
  • 최근 VOD 서버 모델로 제안되는 클러스터형 VOD 서버는 확장성과 가용성을 높일 수 있다는 장점이 있지만 서버에 노드수가 증가하면서 서버에 장애가 발생할 가능성이 높아지는 문제점을 가지고 있다. 본 논문에서는 클러스터형 VOD 서버에서 노드 장애 발생시 이를 복구하기 위한 방안으로서 RAID-3, 4의 특성을 취합하고, 이에 파이프라인 개념을 더한 복구 시스템을 제시하고자 한다. 본 복구 시스템은 RAID-4 개념을 도입하여 디스크로의 접근을 큰 사이즈의 블록단위로 함으로써 디스크의 효율성을 증가시키며, 네트웍에는 RAID-3 개념을 적용하여 작은 사이즈의 블록으로 나누어 전송함으로써 네트웍을 효율적으로 사용하고 메모리 부하를 줄일 수 있도록 한다. 또한 파이프라인 개념을 도입하여 복구과정을 여러 노드에서 분담하여 동시에 처리함으로써 CPU, 네트웍, 메모리 등과 같은 자원에 대한 부하가 모든 노드로 분산되도록 한다.

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Designing of Multi-tier GIS Architecture with Sematics Filter

  • Yabiku, Tomohide;Nerome, Moeko;Matsuda, Yoshitaka;Kang, Dongshik;Miyagi, Hayao;Onaga, Kenji
    • Proceedings of the IEEK Conference
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    • 2002.07b
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    • pp.822-825
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    • 2002
  • Geographic Information System(GIS) has become an essential tool for making efficient interaction with both natural and artificial envirionment. Currently, it is being used on an inteligent tool in many device like the personal digital assistant(PDA) and the cellular phone and so on. However, these devices show very low performance comparing to a personal computer(PC). These devices(PDA, celluar phone) posses a less powered device profile. The less powerful hardware make these devices in capable to handle GIS based large spacial data. In this paper, we propose a new concept of multi-tier GIS oriented architecture to improve the data transfer performance providing only the necessary information required by the user using semantic filter.

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Design and Implementation of Naming Service in Wireless Internet (무선 인터넷 기반의 작명 서비스 설계 및 구현)

  • Kim Jung-Hwan;Heo Yo-Han;Choi Jung-Ah;Kim Do-Hyeun;Byun Sang-Yong;Ahn Khi-Jung
    • Proceedings of the Korea Contents Association Conference
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    • 2005.11a
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    • pp.495-499
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    • 2005
  • Recently, with the rise of wireless Internet, it is becoming popular to use PDA. Also, the more wireless Internet Infra increases, the more services and a variety of contents are needed. Actually, a number of services is being used for PDA. Accordingly, this paper designs and implements naming service based on wireless Internet which is portable and easy for information. We develope the algorithm, design and implement the service for naming service.

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Design and Implementation of Dynamic Adaptive Contents Plover using Sensor-Device (센서기기 연동형 동적 적응 콘텐트 플레이어의 설계 및 구현)

  • Lee Yong-Ju;Park Choon-Seo;Kim Jung-Keun;Jeong Jin-Hwan;Min Ok-Gee;Kim Hag-Young
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.06a
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    • pp.334-336
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    • 2006
  • 최근 들어 인터넷, 인트라넷을 통해 양질의 동영상 데이터를 네트워크 상으로 실시간 또는 사용자의 요구에 따라 전승해 주는 스트리밍 서비스에 대한 요구가 증가하고 있다. 아울러, 유비쿼터스 환경의 도래와 함께 센싱을 통한 다양한 멀티미디어 서비스의 확장이 이루어지고 있으며, 유/무선 환경에서 사용자의 콘텐트에 대한 요구를 끊김 없이/연속 이동을 통해 볼 수 있는 사용자 맞춤형 서비스가 필요로 되고 있다. 이에 본 논문에서는 센서기기를 연동해서 사용자를 인식하고 양질의 동영상을 사용자의 요구 시점에 이동성을 보장하면서 사용자의 다양한 단말 조건을 인식하여 멀티미디어 서비스를 제공하는 내용을 담고 있다.

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Measurement of Transfer Impedance on Shielded Multiconductor Telecommunication Cables using IEC 96-1 Line Injection Method (IEC 96-1 Line Injection Method를 이용한 다 도체 통신케이블 차폐층의 전달임피던스 측정)

  • 이현영;오호석;박동철
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.14 no.4
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    • pp.377-383
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    • 2003
  • As the high-speed data communications such as xDSL using the existing copper cable come into wide use, the electromagnetic coupling characteristics of telecommunication cables become more significant. In order to describe the screening performance of telecommunication cable, the transfer impedance of cable shield is required. This paper describes the transfer impedance for two types of telecommunication cables using the line injection method of IEC 96-1. Results are analyzed to show how the materials of cable shields, the positioning of the injection line and of the inner conductor of the CUT(Cable Under Test) affect the value of transfer impedance. We then propose the transfer impedance model of telecommunication cable based on the measurements.

Wireless Diagnostic Technique for Pole Transformer Using SMS of Mobile Telecommunication Network (이동통신망의 SMS 방식을 이용한 주상변압기 무선 진단 기법)

  • Kim Jin-Cheol;Lee Hyang-Beom
    • Journal of The Institute of Information and Telecommunication Facilities Engineering
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    • v.2 no.3
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    • pp.61-71
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    • 2003
  • This paper suggests a wireless diagnostic technique using SMS (Short Message Service) of mobile telecommunication network for pole transformer. The temperature and current of pole transformer are acquired and the average and standard deviation are transmitted using SMS of mobile telecommunication network when transformer is overloaded The algorithm and protocol is design to fit the wireless diagnostic technique. By using the wireless method, the weak point of accessability can overcome. It is possible to manage, control, and monitor many transformers with just one server.

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Incomplete Cholesky Decomposition based Kernel Cross Modal Factor Analysis for Audiovisual Continuous Dimensional Emotion Recognition

  • Li, Xia;Lu, Guanming;Yan, Jingjie;Li, Haibo;Zhang, Zhengyan;Sun, Ning;Xie, Shipeng
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.13 no.2
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    • pp.810-831
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    • 2019
  • Recently, continuous dimensional emotion recognition from audiovisual clues has attracted increasing attention in both theory and in practice. The large amount of data involved in the recognition processing decreases the efficiency of most bimodal information fusion algorithms. A novel algorithm, namely the incomplete Cholesky decomposition based kernel cross factor analysis (ICDKCFA), is presented and employed for continuous dimensional audiovisual emotion recognition, in this paper. After the ICDKCFA feature transformation, two basic fusion strategies, namely feature-level fusion and decision-level fusion, are explored to combine the transformed visual and audio features for emotion recognition. Finally, extensive experiments are conducted to evaluate the ICDKCFA approach on the AVEC 2016 Multimodal Affect Recognition Sub-Challenge dataset. The experimental results show that the ICDKCFA method has a higher speed than the original kernel cross factor analysis with the comparable performance. Moreover, the ICDKCFA method achieves a better performance than other common information fusion methods, such as the Canonical correlation analysis, kernel canonical correlation analysis and cross-modal factor analysis based fusion methods.

Millimeter-wave diffraction-loss model based on over-rooftop propagation measurements

  • Kim, Kyung-Won;Kim, Myung-Don;Lee, Juyul;Park, Jae-Joon;Yoon, Young Keun;Chong, Young Jun
    • ETRI Journal
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    • v.42 no.6
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    • pp.827-836
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    • 2020
  • Measuring the diffraction loss for high frequencies, long distances, and large diffraction angles is difficult because of the high path loss. Securing a well-controlled environment to avoid reflected waves also makes long-range diffraction measurements challenging. Thus, the prediction of diffraction loss at millimeter-wave frequency bands relies on theoretical models, such as the knife-edge diffraction (KED) and geometrical theory of diffraction (GTD) models; however, these models produce different diffraction losses even under the same environment. Our observations revealed that the KED model underestimated the diffraction loss in a large Fresnel-Kirchhoff diffraction parameter environment. We collected power-delay profiles when millimeter waves propagated over a building rooftop at millimeter-wave frequency bands and calculated the diffraction losses from the measurements while eliminating the multipath effects. Comparisons between the measurements and the KED and GTD diffraction-loss models are shown. Based on the measurements, an approximation model is also proposed that provides a simple method for calculating the diffraction loss using geometrical parameters.