• 유통과학연구
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• 제14권4호
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• pp.93-101
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• 2016

Purpose - As more consumers pursue high quality products at reasonable prices, Korean retail companies are increasing investment in expanding their outlet stores. Despite the growing importance of the outlet business, there has been very little empirical research on consumers' outlet shopping behaviors. This study aimed to investigate the relationships between consumers' perceived product value (performance quality, value for money, and social value) of outlet stores and overall shopping satisfaction and the effect of shopping satisfaction on outlet store loyalty. Research design, data and methodology - The authors developed a structural model in which performance quality, value for money, and social value of products are proposed to affect overall outlet shopping satisfaction, thus increasing customer loyalty. To analyze the research model, data were collected from 88 shoppers at suburban outlets. SPSS 21.0 and AMOS 21.0 were utilized to test the hypotheses. The unidimensionality of each construct was supported from the results of the reliability test with Cronbach's α and confirmatory factor analyses. Correlation analysis was performed and the results warranted the nomological validity of the measures. The fit statistics of the overall model analysis demonstrated an acceptable fit(X²(₁₆₁)=171.651, p=.000; X²/df=1.546; GFI=.821, NFI=.879, TLI=.942, CFI=.953, RMR=.035, RMSEA=.079). Results - The findings are as follows. First, consumers' perceived value of product performance quality had a significant positive effect on overall outlet shopping satisfaction. Consumers, who evaluate performance quality of the product more positively, tend to express stronger satisfaction and happiness about outlet shopping experience. Second, consumers' perceived social value of outlet products influenced their overall satisfaction significantly. Consumers who believe that products of outlet stores enhance self-concepts are more likely to satisfy with outlet shopping experience. However, consumers' perception of outlet products on value for money was not found to significantly influence overall shopping satisfaction. Finally, overall shopping satisfaction had a significant and positive influence on loyalty. Conclusions - While outlet retailers have traditionally focused on promoting competitively priced merchandise, the results of this study suggest that customers' overall satisfaction with outlet shopping is influenced more by the non-price-related product values. In the context of an outlet shopping environment, performance quality and social value of the products were found to be more critical predictors of customer overall satisfaction. Therefore, it would not be efficient for outlet retailers to highlight economic value of their merchandise. Instead, they need to investigate the performance quality of the products regularly and try to deliver quality guaranteed goods to enhance customer satisfaction. Also, outlet retailers should differentiate their businesses by carrying more unique and prestigious brands and emphasize higher social value and symbolic meanings of their products. As competition among outlet retailers are getting fierce, retail companies need to focus on strengthening customer loyalty with a long-term perspective. With a deeper understanding of the relationship between consumers' perceived product values and shopping satisfaction, outlet retailers will be able to develop customer loyalty strategies effectively and to achieve competitive advantage.

• 비교문화연구
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• 제46권
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• pp.227-251
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• 2017

본 논문은 미래지향적인 건강한 기로문화 건설의 일환으로 중국 고대 "삼달존(三達尊)"사상에 대해 그 형성배경과 구체적인 의미, 그리고 형성과정 속에서 창조된 상징성을 자세히 고찰함으로써, 현대사회에서 노인들이 갖추어야 할 덕성과 자존감을 회복하고 이에 따른 젊은이들의 존로(尊老)의식을 고취하고자 함에 그 목적을 두었다. 필자는 "시경(詩經)"의 "대아(大雅)" 및 "소아(小雅)"의 여러 시편들과 "상서(尙書) 주서(周書)"의 기록들로부터 덕(德)과 작(爵)(지위) 그리고 치(齒)(나이)를 삼위일체로 여기는 "삼달존(三達尊)"사상의 연원을 찾아내고, 자세한 분석을 통하여 이 사상이 주초(周初)의 정치적 효용성으로 인해 발생하였음을 밝히고, 아울러 이 사상의 상징체로 서주초의 문왕(文王)을, 그리고 구현체로 서주말의 소백호(召伯虎)를 설정하고 이 두 인물에 대한 자세한 고찰을 진행하였으며, 이를 통해 상징화와 구현화가 후대 삼달존 사상이 전형화되는 데 커다란 역할을 하였음을 밝혔다.

• 유통과학연구
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• 제10권10호
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• pp.35-43
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• 2012

Purpose - The current analysis has been done in order to verify the difference between consumer attitudes on the distributor's PB products in terms of practical shopping value and attitudes about the product according to its perceived quality. Research design, data, and methodology - The target respondents of this study were those who have bought PB products at large-scale discount stores within the past six months. We asked homemakers, office workers, and students who live in Seoul or Daejon to respond to a questionnaire by filling out self-evaluations, and collected the completed questionnaires. To test the hypothesis, a t-test was carried out by group for 25 percent of the high and low rankings, including a quarter of the total respondents, to verify attitudes toward products and brands, purchase satisfaction, and re-purchase intention according to the practical shopping value and recognized quality of PB products. A variance analysis was conducted to see if there were differences among groups in terms of practical shopping value and perceived quality. Scheffe's back testing was used to identify differences between groups. Results - The result of the investigation of consumer attitudes according to practical shopping value is as follows. First, it was verified that consumer attitudes about PB products increase as practical shopping value increases. Second, there was no significant. Third, it was verified that repurchase intentions for PB products get higher as the practical shopping value of the consumer increases. The following is the result of the investigation of consumer attitudes according to the perceived quality of PB products. First, it was verified that the product attitude improves as the perceived quality of PB products increases. Second, the research confirmed that the brand attitude improves as the perceived quality of PB products increases. Third, consumer satisfaction is higher when the perceived quality of PB products is high. Fourth, this study verified that repurchase intentions for PB products are higher as the perceived quality of the product increases. Finally, the results of identifying differences between groups for perceived quality and shopping value are as follows. It was identified that there were differences in shopping value according to the characteristics of the groups. However, perceived quality does not change according to the characteristics of groups. Conclusions - These results have practical implications for the marketing strategy of PB products in order to satisfy consumer demands and provide a differentiated service by the distributor. In addition, it is suggested that a communication strategy may be necessary to increase brand loyalty and ensure the continual growth and value creation of PB products as symbolic products for distributors.

• 건축역사연구
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• 제23권4호
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• pp.57-68
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• 2014

The Korean Legation in Washington, D.C., is a proof that Emperor Kojong of Chosun Dynasty tried to establish relationship with the U.S. in 1891, that was before the declaration to establish Korean Empire. In that sense, the building is a historic place. The legation building is a symbolic place attesting to the turbulent history at the time of 1890 to 1910, when Korea had to suffer the forced treaty with Japan in 1905 and the annexation into Japan, and then to the 20th century up to the present time, 2014. The legation building can be turned into a space to host well-planned exhibits to show Korea's history and culture to local residents, foreign visitors to Washington, D.C., and overseas Koreans. The followings are the basic principles for the future use of the legation in line with the basic direction. The building's use should not be limited to museum, but should be flexible to accommodate various different practical usage. It is necessary to make the Korean Legation building that can incorporate the characters and the history through modern interpretation of the historicity of the place, the Korean culture, and historical events. The future usage of the Korean Legation building should enhance the value as a cultural heritage by linking the interpretation of the historical events and real life shown through exhibits, performance and people.

• 한국산업정보학회논문지
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• 제12권5호
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• pp.110-119
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• 2007

최근 기업의 사업영역이 확대됨에 따라 다양한 이해관계자들과의 거래 및 협력관계가 이루어지고 있다. 이해관계자와의 효율적인 업무 프로세스 관리와 기업의 목표를 효과적으로 달성하기 위해 정보기술을 적극적으로 활용하고 있지만, 보안 등 정보기술의 위험성 또한 증가하고 있다. 이러한 시장 환경에 따라 IT 거버넌스 산업이 급속하게 성장하고 있으며, IT 거버넌스 솔루션을 제공하는 업체간의 경쟁 또한 심화되고 있다. 특히 IT를 기반으로 한 벤처기업의 시장진입이 이루어지고 있지만, 브랜드 관리를 포함한 마케팅 능력의 부재로 어려움을 겪고 있다. 본 연구는 스핀오프 벤처기업의 브랜드 명과 포지셔닝을 IT 거버넌스 솔루션을 개발한 기업의 사례를 중심으로 고찰해 보았다. 연구결과를 하면 첫째, IT 벤처기업은 브랜드이미지를 구축하는데 기업의 역량을 집중시킬 필요성이 있다는 것이다. 소비자에게 호감가고 독특하며 강한 브랜드 이미지를 구축해 놓으면 경쟁 제품의 공격으로 인한 범용품화의 위험을 극복할 수 있다. 둘째, 브랜드를 통해 소비자에게 제품의 기능적인 가치 이상을 창출하고 이를 전달해 나갈 수 있어야 한다. 즉 하이테크 기업도 소비자의 기능적 욕구에만 머물지 말고 고객의 감성적, 상징적인 욕구를 충족시켜 주는 것에도 관심을 가질 필요가 있다.

• 한국콘텐츠학회논문지
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• 제21권1호
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• pp.203-209
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• 2021

메밀가루의 첨가량(0, 10, 20, 30, 40)을 다르게 제조한 옐로우 레이어 케이크의 품질 특성을 조사하였다. 반죽의 비중은 메밀가루 첨가량이 증가할수록 증가하였다. 케이크 단면의 색도는 메밀가루 첨가량이 증가함에 따라 L값과 b값(황색도)은 낮았으나, a값(적색도)은 증가하였다. 케이크 부피는 메밀가루 첨가량이 많을수록 부피가 작아지는 경향이었다. 케이크 대칭성 및 균일성지수는 대조구와 비교하여 유의적인 차이가 없었으나, 굽기손실률은 메밀가루 첨가 시 다소 낮게 나타났다. 경도는 대조구 보다 메밀가루 첨가량이 증가할수록 유의적으로 높게 나타났다. 관능검사에서 맛은 메밀가루 20% 첨가 시 높은 점수를 얻었으며, 조직감과 종합적기호는 메밀가루 20% 첨가 시까지는 대조구와 유의적 차이가 없었다. 따라서, 밀가루의 일부를 메밀가루로 대체하여 옐로우레이어케이크를 제조하는 경우에는 메밀가루 20% 수준 첨가 시 케이크의 품질이나 기호적 특성이 향상된 제품으로 제조 가능할 것으로 기대된다.

• Asia Marketing Journal
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• 제12권4호
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• pp.27-54
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• 2011

본 연구는 문화예술상품 소비자 연구를 위한 개념적 구조를 마련하고, 문화예술상품 생산기관 및 문화예술정책기관과 문화예술을 활용하는 기업의 문화마케팅의 효율성을 위하여 문화예술정책기관에 실무적 시사점을 제시하기 위하여 실시되었다. 현대소비문화 속에서 문화예술상품 소비자의 가치인식과 추구혜택을 사회적 맥락에서 심층적으로 파악하기 위해, 문화예술상품 소비자를 대표할 수 있는 10대부터 50대까지의 남녀 58명을 12개의 그룹으로 나누어 총 12회에 걸친 표적집단면접(FGI)를 실시하였다. 문화예술상품은 예술가의 정신적·관념적 창작행위나 그 결과물인 작품에 경제적 교환가치가 부여되어 소비되는 상품이다. 문화예술상품의 특성을 바탕으로 문화예술상품에 대한 소비자의 가치인식의 개념구조를 알아본 결과 '실제적·개인적 가치재', '사회적 공공재', '미학적·감각적 경험재'로 나타났으며, 경험적 소비재의 관점에서 문화예술상품 소비 추구혜택의 개념구조를 알아본 결과 '예술적 특성지향', '사회적 관계지향', '개인적 유익지향'의 방향성을 가지고 있는 것으로 나타났다. 문화예술상품 소비에 대한 이와 같은 소비자의 가치인식과 추구혜택의 개념구조는 합리적 소비, 기호 상징적 소비, 경험적 소비, 반성적 소비라는 복합적인 현대소비문화가 반영된 것으로 해석 할 수 있다. 문화예술상품에 대한 소비자 가치인식과 추구혜택의 관계를 개념적으로 분석한 결과 문화예술상품 소비자의 가치인식에 따라 추구혜택이 다르게 나타나는 것을 확인할 수 있었다. 이러한 결과는 문화예술상품에 대한 소비자의 가치인식이 추구혜택의 특성을 형성하며, 소비를 결정하고 문화예술상품을 선택하는데 있어서 중요한 영향을 미칠 수 있다는 것을 시사하는 것이다. 본 연구 결과로 나타난 가치인식과 추구혜택의 개념구조는 문화예술상품 소비자 연구의 측정도구 개발에 사용될 수 있으며, 기업의 효율적인 문화예술마케팅 전략 및 소비자 중심의 문화예술상품 생산과 국민의 삶의 질을 향상시키고자 하는 국가기관의 정책 수립에 필요한 소비자 정보로 활용될 수 있을 것이다.

• 유통과학연구
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• 제10권12호
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• pp.25-34
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• 2012

Purpose - This study examines college students' perceived choice attributes in traditional markets and the relationship quality. We study the relationships between attributes that common people look for while choosing a store (e.g., product, service, advertising, and atmosphere), consumption emotion, consumer's value, and relationship quality. Research design, data, methodology - In order to verify the relationship between choice attributes and relationship quality, and moderating (i.e., consumption emotion) and mediating effects (i.e., customer value), we collected data from 202 consumers in Gyeonggi province to test the theoretical model and its hypotheses. For this purpose, this study, utilized an empirical methodology. Results - First, contrary to the previous research findings involving college students, this study observed that four factors of store choice attributes at a traditional market were important to consumers in heightening the relationship quality. Specifically, product (β = .608, p < .01), service (β = .351, p < .01), advertising (β = .237, p < .01), and atmosphere (β = .425, p < .01) are significantly related to relationship quality. Second, consumers selected product (β =. 521, p < .01) as the most important attribute. Atmosphere (β = .254, p < .01) and service division (β = .148, p < .05), in this order, are the other important factors in this regard. However, advertising (β = -.112, p = .100) is not statistically significant. To improve and develop the relationship quality with consumers, traditional markets should ensure supply of suitable products and goods, improve store atmosphere by modernizing facilities, and educate merchants to improve their services. Third, the results of the moderating effects, although marginally statistically significant, suggest that for the consumers with low consumption emotion for traditional markets, an affirmative experience of products and store atmosphere heightens their values. In addition, the consumers having low consumption emotion who could promote consumer values were found to improve and develop a marginally significant relationship quality. Finally, the study revealed that the consumer's value exhibited a complete mediation effect in the relationships between service and relationship quality, and advertising and relationship quality and a partial mediation effect in the relationships between product and relationship quality, and atmosphere and relationship quality. Conclusions - Consumer satisfaction is important to increase the competitiveness of traditional markets, and products and store atmosphere are important attributes to increase the relationship quality. Specifically, merchants should supply different products, modernize their facilities, and improve store atmosphere to compete in traditional markets. In addition, traditional markets should provide value and competitive prices to attract consumers, and should maximize the consumer's value and promote the consumption emotion. Traditional markets should evolve to accommodate changes in the consumer's value and invest in not only functional elements but also symbolic elements.

• 복식
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• 제30권
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• pp.261-274
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• 1996

In the present age dominate by both cer-taingty of 1% and uncertainty of 99% 'Fuzzy thinking' of Bart Kosko that is the way to solve the problems by the scientific way through a worldview of Buddhism or Taoism greatly prevails around the world over 'Lateral greatly prevails around the world over 'Lateral thinking' and the authenticity or the right and-wrong of the uncertainty which is the thinking way to find the answer of the problems of illogical way of Edward de Beno against the western vertical thinking were Concurrently fashion designers over the world also adopt the oriental elements. But there exist differences of thoughts between the orient and the occident. And they have dif-ferent thinking way of aestheticism and references of the value on the beauty. Not only beauty but the view through the mind as intuitional thought in which not only the rec-ognition of sense but also the rationalism and the naturalness play key role. The aesthetic sense in the orient contains both the truth and virtue. 2) The beauty of the mean It's from the thought of neutralization of Confucius. The mean or moderation state which in harmony with ethical virtue and aes-thetic beauty is the ideal and is the ultimate. Therefore the thought of Confucian is the creativity in which the balance and the har-mony is most important. Fashion design is also one of the representation of the mean because the spirit of the designer is harmonized for-mlessly with the object of the model of the fashion design. 2) The beauty of skillfulness It indicates the Taoism of Lao-tzu and Chuangtzu. It takes a super-artistic declar-ation that human can feel and recognize the color of colorlessness the sound of sound-lessness and the taste of tastelessness. The thought of arts affected by Taoism is 'ad-vanced age' called the beauty of skillfulness. The view of arts of lao-tzu takes the beauty of cosmos and the nature as a standard. Es-pecially the beauty of inactivity is recognized by the linkage between the beauty and the ugliness. And these things appear in fashion design as a design element such as humor or exaggeration. 3) The beauty of non-dualism It is thought of Buddhism that all evil passions of worry occur form the opposition in dualism. Finally this thought leads to that everything is consistent and truth is only one from the point of view that virtue and vice has on linkage that is 'no virtues no vices' and 'one with two, two, with one, one is not two' A big tendency like this became the root forma-tion of the thought of the oriental arts. 3. Characteristics of the oriental aesthetic sense on the present fashion design 1) The formation of the fashion design on the oriental elements In the picture-incantation which was a representation of an era when the thought of 'cosmic dual forces' dominated the basic polygons of 'a circle square triangle' means both 'one two three' and 'the negative positive mean' of cosmic elements. From this point of view the was of planner cutting in the Orient is dif-ferent from that of the Occidental which is in three-dimensional. The planner polygon type of the cut-pieces comes to have the meaning of the three-dimension when they consist of a suit that has the combination of each cut-piece. This shows the consistency with the principle of cosmos creation of Taoism that one is two two is three and three is every-thing. 2) The coloring and the symbolic represen-tation of the fashion design on the orien-tal elements The sense on the colors in the Orient from the thought of 'the cosmic dual forces and the five elements' is not the experi-enced from the knowledge but contains the consideration of philosophy Five-primary-color representing compass directions Blue(East) Red(South) Yellow(Center) White (West) and Black (North) is called ' the posi-tive' for this five-primary-color secondary-color which comes from the compound of the primary colors is called 'the negative' The thought of 'the cosmic dual forces and the five elements' is also an theory containing the natural order of the cos-mos and this shows the perceptional differ-ence that they are not conceptual but to be recognized and fell directly. A thought of Buddhism which is 'Colors are colorlessness and Clolorlessness are color's proves that. 3) The pattern and symbolic representation of the fashion design on the oriental elements The pattern as a visual style is a figure of symbolic representation which adopt the mental and physical world of human and are the compo-sition of artistic revelation of the human nature and the religous thought of incantation. Es-pecially the symbolic representation of the oriental thought of Confusion. Buddhism and Taoism There are patterns such as plants aminals the oriental four gods and geometry. From the above it's the time toward the 21'th century when the world is constructing one global area and one historical zone. And the exotic mood of the Orient represented in the fashion which doesn't make the common feeling in general does not cease to develop only to express the visual modeling but also adopts the thought religion and the art which are the root of the Orientail and contains inherent willing of modeling.

• 한국전통조경학회지
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• 제29권4호
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• pp.1-13
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• 2011

본 연구의 목적은 옛사람들이 '연'이라는 식물소재를 활용한 방법과 그로부터 취하고자 했던 가치와 의미, 감상 태도 등에 대한 실제적 사례들을 고찰하는데 있다. 이를 위한 연구의 방법은 연에 대한 감상과 관념세계가 반영된 시문과 회화를 고찰하고 해석하는 기술(description)적 연구방법이 사용되었다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 연의 관상 가치는 대규모 집단식재와 부지규모의 소규모 식재, 분연(盆蓮)으로 나누어 볼 수 있었다. 특히 대규모 면적에 집단적으로 식재된 연은 여타의 초화류와 차별화되는 독특한 경관을 제공하였다. 별서와 후원 등 사적인 공간에 연지를 조성하고, 연을 애호한 여러 사례들을 확인할 수 있었다. 이러한 장소는 연이 개화할 무렵에 아회의 장소 등으로 활용되었다. 작은 연지조차 조성하기 어려운 경우에는 분지를 이용하여 연을 즐기기도 하였다. 또 꽃과 잎, 줄기와 연밥 등 세부요소 모두의 관상가치가 뛰어난 점은 연의 또 다른 특징의 하나로 볼 수 있다. 둘째, 주돈이의 '애련설(愛蓮說)'에 '향원익청(香遠益淸)'으로 표현된 향기는 연의 중요한 매력 중 하나이다. 전통정원에 있어서 연은 향기를 제공하는 후각적 요소로 활용되었다. 옛사람들은 연의 향기를 단순히 즐기는 것에 더해 '군자의 품격'에 비유되는 상징물로 여겼으며, 이를 시문과 그림으로 표현하였다. 셋째, 연은 청각적 요소로도 활용되었다. 즉, 수면과 넓은 연잎에 빗방울이 어우러져 내는 소리를 '연당청우(蓮塘廳雨)' 또는 '하당야우(荷塘夜雨)'라 하여 운치 있는 소리로 즐겼다. 넷째, 연꽃을 구경하는 여름놀이를 '세속에 오염된 마음을 씻는다'라는 의미의 세심(洗心)놀이라고 하였다, 이러한 풍류는 일반 서민들로부터 왕가에 이르기까지 폭넓은 계층이 즐겼다. 이 밖에 연과 관련된 풍류로 큰 연잎과 속이 빈 줄기의 특징을 이용하여 술을 마시는 방법인 '벽통주(碧筒酒)' 혹은 '하심주(荷心酒)', 상비주(象鼻酒)가 있다. 또 유교의 영향으로 남녀유별이 엄격하던 조선시대에 연밥과 '채련곡'은 남녀 간의 연애감정을 표현하기 위한 중요한 기호(記號)가 되기도 하였다. 따라서 많은 '채련곡'이 전해지며, 남녀 간의 애정을 묘사한 여러 풍속화에는 연당이 배경으로 등장한다. 연은 고대 이래로 사상과 종교 등 문화적 배경을 초월해 폭 넓은 계층이 애호하여 왔다. 이러한 연유로 인해 연이 갖는 다양한 상징적 의미와 사찰 등 종교시설과 관련된 식재 사례를 다각적으로 고찰하지 못한 점은 본 연구의 한계이며 추후 연구과제이기도 하다.