• 산업경영시스템학회지
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• 제43권4호
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• pp.33-40
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• 2020

In order to satisfy customers, it is important to identify the quality elements that affect customers' satisfaction. The Kano model has been widely used in identifying multi-dimensional quality attributes in this purpose. However, the model suffers from various shortcomings and limitations, especially those related to survey practices such as the data amount, reply attitude and cost. In this research, a model based on the text sentiment analysis is proposed, which aims to substitute the survey-based data gathering process of Kano models with sentiment analysis. In this model, from the set of opinion text, quality elements for the research are extracted using the morpheme analysis. The opinions' polarity attributes are evaluated using text sentiment analysis, and those polarity text items are transformed into equivalent Kano survey questions. Replies for the transformed survey questions are generated based on the total score of the original data. Then, the question-reply set is analyzed using both the original Kano evaluation method and the satisfaction index method. The proposed research model has been tested using a large amount of data of public IT service project evaluations. The result shows that it can replace the existing practice and it promises advantages in terms of quality and cost of data gathering. The authors hope that the proposed model of this research may serve as a new quality analysis model for a wide range of areas.

• 한국수학교육학회지시리즈A:수학교육
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• 제42권5호
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• pp.707-723
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• 2003

Teaching the notion of limit of the sequence in high school mathematics needs special attention and accurate teaching methods, for it is one of the most important bases of the advanced mathematics. Therefore it is necessary for high school students to have the right understanding of the notion of limit of the sequence. In this paper, we survey several teaching methods of the notion of limit of the sequence in high school mathematics and introduce a new method using Excell program. Also through questionnaire survey we discuss and analyse students' reaction when they learn the notion of limit of the sequence. And based on that, we suggest a method that would be believed to improve the students' understanding for the notion of limit It should be also notified that questionnaire survey was performed in order to find out which method would be appropriate to teach the notion of limit of the sequence, and that the survey result was fully reflected in the guideline that suggested.

• Communications for Statistical Applications and Methods
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• 제16권2호
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• pp.317-323
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• 2009

Recently not even government polices but small town decisions are based on the survey data/information, so the most of government agencies/organizations demand various sample surveys in each fields for more detail information. However in conducting the sample survey, nonresponse problem rises very often and it becomes a major issue on judging the accuracy of survey. For that matters, one solution ran be using the administration data. However unfortunately most of administration data are restricted to the common users. The other solution can be the imputation. Therefore several method, of imputation are studied in various fields. In this study, in stead of the simple regression imputation method which is commonly used, factor score regression method is applied specially to the incomplete data which have the unit and item misting values in survey data. Here for simulation study, Consumer Expenditure Surveys in Korea are used.

• 한국도로학회논문집
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• 제18권5호
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• pp.75-82
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• 2016

PURPOSES : This study was initiated to estimate the benefits from the campaign to prevent drowsy driving crashes on expressways. The study was conducted by the Korea Expressway Corporation using a contingent valuation method. METHODS : First, a questionnaire was designed for a preliminary survey. From the survey's results, the initial willingness to pay for the campaign was determined by averaging different amounts of payments chosen under virtual scenarios in the survey. The willingness to pay data was used to find a first bid price for the open-ended method used for the second survey. After that, a primary questionnaire was designed and conducted using a single dichotomous choice question (SDBCQ). Drivers at expressway resting areas were asked their willingness to pay for the campaign. Based on statistical analysis using data collected from the second survey, the mean willingness to pay was estimated using a probability utility function. Finally, the benefit from the campaign was calculated using the estimated willingness to pay and accident data on expressways. CONCLUSIONS : Based on the result from the contingent valuation method, the benefit from the campaign to prevent drowsy driving crashes was estimated to be 170.6 won per expressway trip. The benefit is to be paid as an additional toll. In addition, the traffic crash cost estimate is about 2,209,680,000 won less than the cost during the same period in 2014.

• Journal of Biosystems Engineering
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• 제36권6호
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• pp.491-499
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• 2011

The objective of this study was to develop the export strategic core technologies for IT fusion next generation agricultural machines by the analysis of comprehensive and cooperative systems of industries, universities, and institutes. In order to achieve the objective of this study, an expert panel was formed and operated. The first survey was conducted by the Delphi method. For this the export strategic core technologies were surveyed and analyzed using the questionnaire. Based on the results of the first survey, the second survey was conducted. The questionnaire used for the second survey was designed by results of the first survey. The results of the second survey was analyzed by AHP method. The third survey was conducted based on the second one, and the final results were analyzed and the export strategic core technologies were developed through the expert meeting. The study results showed six export strategic core technologies as the followings : 1) environment-friendly engine technology for high performance 2) high performance/high efficiency power transmission system technology 3) development of measurement system technology for safety of agricultural products 4) field application of sensor networks 5) large size combine development technology for high performance 6) quality evaluation technology for agricultural products.

• 한국간호교육학회지
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• 제10권1호
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• pp.94-104
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• 2004

Purpose: This descriptive survey was undertaken to find out the offering types of Physical Examination and Health Assessment course, student's ability to utilize web-based multimedia, and the basic knowledge on physical examination and health assessment in students attending baccalaureate(BSN) and associate degree(AD) programs in nursing, RN-BSN completion programs, and medical school. Method: 77 nursing programs in Korea were surveyed for the information on Physical Examination and Health Assessment courses, and the basic knowledge were tested on 169 nursing and medical students. Results: Majority of BSN(90.69%) and AD(85.29%) programs were offering Physical Examination and Health Assessment courses in students's sophomore years. Majority(95.58%) of programs were using face to face teaching method where as only 4.41% were using web-based multimedia programs. Basic knowledge on Physical Examination and Health Assessment were highest among students in medial school(14.04%) and RN-BSN(13.15%) compared to BSN(8.96%) or AD(8.06%) program. Conclusion: Web-based multimedia contents on Physical Examination and Health Assessment should be developed and should be integrated into the nursing curriculum.

• 실천공학교육논문지
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• 제13권2호
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• pp.393-403
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• 2021

본 연구의 목적은 훈련 교·강사를 모집단으로 데이터 기반 의사결정을 위한 토대를 마련하고자 직업훈련기관 수준에서의 패널조사 표집설계 방안을 제시하여 지속적이고 체계적인 훈련 교·강사 실태조사의 기초를 제공하는데 있다. 이에 본 연구에서는 체계적인 조사 설계를 위한 요소인 목표 모집단과 표본추출틀을 제안하였으며, 전문가 자문과 실증 자료 분석을 토대로 데이터의 대표성, 자료 수집의 효율성 및 지속가능성 등을 종합적으로 고려하여 표본추출단위, 외층변인과 내층변인을 고려한 표본추출방법 등을 제시하였다. 연구 결과 패널의 단위를 직업훈련기관으로 하여 패널로 선정된 기관과 그 기관에 소속된 훈련 교·강사가 설문조사에 참여할 수 있도록 2단계 층화 비례 표집 방안을 마련하였으며, 이를 바탕으로 패널조사 표본 설계 방안에 대한 시사점을 제시하였다.

• 한국IT서비스학회지
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• 제20권6호
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• pp.125-139
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• 2021

To explore college students' course satisfaction over the course of the semester during which a full-scale digital transformation was in progress due to COVID-19 pandemic, this study analyzed student survey data from a university located in the metropolitan area. To minimize the respondents' burden to answer long list of detailed questions in repetition, the study utilized a pulse survey method and students were asked to answer a brief and regular set of online questions 5 times throughout the semester. The number of survey respondents ranged from 1,640 to 4,116, with an average of more than 3,700. The main results and implications of this study are summarized as follows. First, the survey data indicated that the overall student satisfaction with online courses was above average (3.46/5). Vast majority of students have chosen pre-recorded, contents-based course over real-time, video-based course as their preferred course delivery method and this tendency remained the same throughout the semester. Second, the results of keyword network analysis of open-ended questions indicated that technical issues, increased workload (e.g., course assignments and course attendance) were main causes of online course dissatisfaction. And students suggested an unified online course platform and more interactive course design to further improve online courses in the future.

• Journal of the Korean Data and Information Science Society
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• 제17권4호
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• pp.1237-1250
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• 2006

In this paper we develop the web-based unified randomized response system for obtaining more reliable response to the sensitive characteristic such as a crime of violence at home, and a bribing and so on. This survey system embody to apply with from the classical to recently research, for example from the Warner's model to the 2-stage model. In addition, our survey system is able to link between the typical and the randomized response system. Finally, our survey system looks into a variation according to various sensitive questions as well as it can be used for a single question.

• Asia pacific journal of information systems
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• 제18권3호
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• pp.1-20
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• 2008

Based on the multi-attribute utility theory (MAUT), we present a survey method to measure consumer preferences. The multi-attribute utility theory has been used to make decisions in OR/MS field; however, we show that the method can be effectively used to estimate the demand for new services by measuring individual level utility function. Because conjoint method has been widely used to measure consumer preferences for new products and services, we compare the pros and cons of two consumer preference survey methods. Further, we illustrate how swing weighing method can be effectively used to elicit customer preferences especially for new telecommunications services, Multi-attribute utility theory is a compositional approach for modeling customer preference, in which researchers calculate overall service utility by summing up the evaluation results for each attribute. On the contrary, conjoint method is a decompositional approach, which requires holistic evaluations for profiles. Partworth for each attribute is derived or estimated based on the evaluation, and finally consumer preferences for each profile are calculated. However, if the profiles are quite new and unfamiliar to the survey respondents, they will find it very difficult to accurately evaluate the profiles. We believe that the multi-attribute utility theory-based survey method is more appropriate than the conjoint method, because respondents only need to assess attribute level preferences and not holistic assessment. We chose swing weighting method among many weight assessment methods in multi-attribute utility theory, because it is designed to perform in a simple and fast manner. As illustrated in Clemen and Reilly (2001), to assess swing weights, the first step is to create the worst possible outcome as a benchmark by setting the worst level on each of the attributes. Then, each of the succeeding rows "swings" one of the attributes from worst to best. Upon constructing the swing table, respondents rank order the outcomes (rows). The next step is to rate the outcomes in which the rating for the benchmark is set to be 0 and the rating for the best outcome to be 100, and the ratings for other outcomes are determined in the ranges between 0 and 100. In calculating weight for each attribute, ratings are normalized by the total sum of all ratings. To demonstrate the applicability of the approach, we elicited and analyzed individual-level customer preference for new telecommunication services-WiBro and HSDPA. We began with a randomly selected 800 interviewees, and reduced them to 432 because other remaining ones were related to the people who did not show strong intention for subscription to new telecommunications services. For each combination of content and handset, number of responses which favored WiBro and HSDPA were counted, respectively. It was assumed that interviewee favors a specific service when expected utility is greater than that of competing service(s). Then, the market share of each service was calculated by normalizing the total number of responses which preferred each service. Holistic evaluation of new and unfamiliar service is a tough challenge for survey respondents. We have developed a simple and easy method to assess individual level preference by estimating weight of each attribute. Swing method was applied for this purpose. We believe that estimating individual level preference will be quite flexibly used to predict market performance of new services in many different business environments.