• Title/Summary/Keyword: survey and analysis

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Study on the customer characteristics for the customer interruption cost analysis in term of the domestic customer survey (국내 수용가의 설문조사를 통한 수용가 정전비용 산출을 위한 수용가 특성에 관한 연구)

  • Park, Soo-Man;Kim, Jae-Chul;Bae, Joo-Chun;Moon, Ki-Seung;Moon, Seung-Il
    • Proceedings of the KIEE Conference
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    • 2003.07a
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    • pp.142-144
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    • 2003
  • Recently, the bidding between generating company and transmission company have been accomplished according to restructure of power system industry. And the bidding will develop to TWBP (Two-Way Bidding Pool)type. In this way, it will be important issue on optimum reliability maintenance of the power supply. Thus, in this paper illustrate to customer survey result for the interruption cost analysis. Actually the domestic customer survey is performed on 300 samples. Then the points at customer survey and direction are presented in this paper. Customer is divided into 5 types, total response of customer survey was 22 percent. Furthermore domestic customer survey result characteristics will be use for the basis data of the large scale customer survey.

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Multivariate Stratification Method for the Multipurpose Sample Survey : A Case Study of the Sample Design for Fisher Production Survey (다목적 표본조사를 위한 다변량 층화 : 어업비계통생산량조사를 위한 표본설계 사례)

  • Park, Jin-Woo;Kim, Young-Won;Lee, Seok-Hoon;Shin, Ji-Eun
    • Survey Research
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    • v.9 no.1
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    • pp.69-85
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    • 2008
  • Stratification is a feature of the majority of field sample design. This paper considers the multivariate stratification strategy for multipurpose sample survey with several auxiliary variables. In a multipurpose survey, stratification procedure is very complicated because we have to simultaneously consider the efficiencies of stratification for several variables of interest. We propose stratification strategy based on factor analysis and cluster analysis using several stratification variables. To improve the efficiency of stratification, we first select the stratification variables by factor analysis, and then apply the K-means clustering algorithm to the formation of strata. An application of the stratification strategy in the sampling design for the Fisher Production Survey is discussed, and it turns out that the variances of estimators are significantly less than those obtained by simple random sampling.

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Analysis of IT Service Quality Elements Using Text Sentiment Analysis (텍스트 감정분석을 이용한 IT 서비스 품질요소 분석)

  • Kim, Hong Sam;Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.4
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    • pp.33-40
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    • 2020
  • In order to satisfy customers, it is important to identify the quality elements that affect customers' satisfaction. The Kano model has been widely used in identifying multi-dimensional quality attributes in this purpose. However, the model suffers from various shortcomings and limitations, especially those related to survey practices such as the data amount, reply attitude and cost. In this research, a model based on the text sentiment analysis is proposed, which aims to substitute the survey-based data gathering process of Kano models with sentiment analysis. In this model, from the set of opinion text, quality elements for the research are extracted using the morpheme analysis. The opinions' polarity attributes are evaluated using text sentiment analysis, and those polarity text items are transformed into equivalent Kano survey questions. Replies for the transformed survey questions are generated based on the total score of the original data. Then, the question-reply set is analyzed using both the original Kano evaluation method and the satisfaction index method. The proposed research model has been tested using a large amount of data of public IT service project evaluations. The result shows that it can replace the existing practice and it promises advantages in terms of quality and cost of data gathering. The authors hope that the proposed model of this research may serve as a new quality analysis model for a wide range of areas.

Simulation model-based evaluation of a survey program with reference to risk analysis

  • Chang, Ki-Yoon;Pak, Son-Il
    • Korean Journal of Veterinary Research
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    • v.46 no.2
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    • pp.159-164
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    • 2006
  • A stochastic simulation model incorporated with Reed-Frost approach was derived for evaluating diagnostic performance of a test used for a screening program of an infectious disease. The Reed-Frost model was used to characterize the within-herd spread of the disease using a hypothetical example. Specifically, simulation model was aimed to estimate the number infected animals in an infected herd, in which imperfect serologic tests are performed on samples taken from herds and to illustrate better interpreting survey results at herd-level when uncertainty inevitably exists. From a risk analysis point of view, model output could be appropriate in developing economic impact assessment models requiring probabilistic estimates of herd-level performance in susceptible populations. The authors emphasize the importance of knowing the herd-level diagnostic performance, especially in performing emergency surveys in which immediate control measures should be taken following the survey. In this context this model could be used in evaluating efficacy of a survey program and monitoring infection status in the area concerned.

A Strategy for Administration and Application of a Patient Safety Culture Survey (환자안전문화 측정을 위한 설문조사 수행 및 결과 활용 기법)

  • Lee, Gyeong-sil;Park, Mi-jin;Na, Hae-ran;Jeong, Heon-jae
    • Quality Improvement in Health Care
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    • v.21 no.1
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    • pp.80-95
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    • 2015
  • Objectives : A safety culture is the bedrock for all patient safety improvement initiatives; thus, many resources have been invested in measuring hospital culture. However, many of these endeavors have failed to yield meaningful results. This article proposes a practical checklist to ensure successful administration of a safety culture survey and describes current methodologies for analyzing survey results to develop safety improvement programs. Methods : We reviewed currently used safety culture surveys and summarized their strengths and weaknesses. We also reviewed studies using safety culture surveys and found several pitfalls leading to failure in survey administration. With this information, we developed a checklist that covers critical items in the survey process. We also reviewed newly developed methodologies for survey results analysis and application and described them using the Korean version of the Safety Attitudes Questionnaire as an example. Results : The checklist consists of three steps: survey preparation, administration, and analysis and application. Each step contains clear action items. The content even describes how to get buy-in from hospital executives and manage communication channels with them. Also, common misunderstandings regarding survey scores are described and possible solutions are suggested. In the analysis section, we demonstrate new methods for obtaining more accurate survey results and how to utilize these methods to develop and implement hospital-wide safety improvement programs. Conclusion : A successful safety culture survey is the foundation of all future safety improvement projects. This review is intended to guide hospitals in enhancing safety.

Analysis of the Performance and Change of Resident Consciousness of the Fishing Village Specialization Capacity Enhancement Project through Surveys - Focusing on the Comparative Analysis of Consciousness of Inland Water and Coastal Residents - (어촌특화 역량강화사업의 성과 및 주민의식 변화분석)

  • Yang, Min-Ho;Kim, Ki-Sung;Koh, Jin-Young
    • Journal of The Korean Society of Agricultural Engineers
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    • v.63 no.2
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    • pp.19-31
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    • 2021
  • The Ministry of Maritime Affairs and Fisheries has been promoting the 'Fishing Village Specialization Capacity Enhancement Project' to pursue sustainable development of villages such as income generation by using local tangible and intangible resources led by local residents at the village level since 2013. For the fishing village-Specialization capacity enhancement project, six training sessions (mainly in the village unit) are selected by the public offering method, and the project (income generating business, village development project, etc.) is developed for the selected village residents. It has a process of establishing a village project plan (a preliminary plan for village development or a sixth preliminary industrialization plan) based on the training of experts 5 times, practice or excursion 1 time). In this study, four villages in Gangwon-do fishing villages (two coastal villages and two inland water villages) were surveyed on the perception and satisfaction of fishing village development projects before and after training. The survey analysis was conducted by dividing the analysis of resident capacity and satisfaction into personal, interpersonal, and social dimensions. The survey was conducted by distributing a survey before and after training, and a 1:1 survey was conducted according to the residents' cognitive status. Based on the survey, factor analysis, reliability analysis, and analysis using the corresponding sample t-test showed an increase of 0.02 for Yangyang Mulchi fishing village, 0.11 for Samcheok Jangho fishing village, and 0.36 for Hongcheon River fishing industry, but Yanggu Jinmok fishing industry was -0.29, unlike other regions. As a result of this analysis, it has been empirically proven that provision of training projects through resident participation is a very important factor for the success of the fishing village project. Therefore, rather than fostering local leaders, training and community activities to strengthen personal capacities of residents participating in the project, it is necessary to operate the software business with a focus.

The Comparative Study on the Satisfaction of the Physical Therapy facilities in the front Military hospitals and Divisions

  • Park, Giwan;Jung, Jihye;Lee, Seungwon
    • Physical Therapy Rehabilitation Science
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    • v.10 no.2
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    • pp.217-224
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    • 2021
  • Objective: This study is about the physical therapy facilities and environmental and service satisfaction of patients visiting in the front military hospitals and divisions. Design: Survey study Methods: Prior to this survey, 28 users of the front division and military hospital were surveyed in advance to verify the survey through reliability analysis. For this survey, 1,300 questionnaires were distributed to seven frontline divisions and three military hospitals, of which 578 military hospitals and 479 divisions were collected. Among them, 1,042 pieces of data were used for the analysis, excluding 15 questionnaires that exceeded the research period of the division. Analysis methods used Cronbach-α and multiple regression for mean comparison analysis, factor analysis for validation, and reliability verification to verify differences between groups. Results: As a result of the satisfaction analysis, the division's stage satisfaction was higher than that of military hospitals, and as a result of analyzing the satisfaction items by sector, accessibility, re-visit doctors, and professionalism accounted for a large portion in the field of physical therapy services. As a result of a regression analysis, the factors that affect the satisfaction of physical therapy had the greatest impact on facility and environmental satisfaction, and expertise in physical therapy services. Conclusions: In the future, it will be necessary to improve the comfort of the physical therapy room and the expertise of physical therapy in order to improve the satisfaction level of physical therapy at military medical facilities.

An In-depth Survey Analysis Applying Data Mining Techniques (데이터마이닝을 이용한 설문조사의 심층 분석)

  • Kim, Wan-Seop;Lee, Soo-Won
    • Journal of Engineering Education Research
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    • v.9 no.4
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    • pp.71-82
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    • 2006
  • To accomplish the educational objectives of a department, a system for CQI(Continuous Quality Improvement) is necessary. Improving the educational system by survey analysis is one of the most important factors for accomplishing the educational objectives. In general, survey analysis is carried out by using statistical distribution on an attribute or correlation analysis between two attributes. However, these analysis schemes have a limitation that they cannot find relations among various attributes. In this paper, an in-depth survey analysis method applying data mining techniques is presented. Data mining is a technique for extracting interesting knowledges from a large set of data. Survey from undergraduate students in the School of Computing of Soongsil University is analyzed in this paper by using a data mining tool, called Clementine. Results of Clementine analysis show the relationship between 'grade', and other attributes hierarchically, and provide useful information that can be applied in student consulting and program improvement.

A Study on Effect of Risk Survey Using CATIA V5 Program for Loss Prevention

  • Kim, Tae-Gu;Lee, Sang-Hyun
    • International Journal of Safety
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    • v.5 no.1
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    • pp.5-9
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    • 2006
  • The present study reports on the results of a risk survey of machinery safety at a shoe factory in Qingdao, China. The aim is to decrease industrial accidents and increase worker job satisfaction by searching for a change from a trend analysis and making improvements in problem areas. The first risk survey for machinery safety was carried out in April 2005. Based on the analysis of the survey results, machinery safety devices was installed in the factory by using CATlA V5. Also, we investigated job satisfaction concerning working apparatus and work tool improvement in a questionnaire about the working environment. The second survey of machinery safety was carried out in September 2005. We are in the process of comparing the first survey results with the second survey results in order to analyze decreasing trend in industrial accidents and improvement in job satisfaction. So far the data have shown improved short-term turnover and absenteeism. It means CATIVA V5 and CFR has had positive effect regarding safety in shoe manufacture industry. The survey with CATIVA V5 and CFR will be expanded to other East-Asian countries including Vietnam. The hope is that the present approach could make a significant contribution toward improved safety.

A Study on Result Analysis and Survey of User Requirements for Military Sleeping Bag (군용 침낭 사용자 요구에 맞춘 설문조사와 결과 분석)

  • Lee, Jeong Mun
    • Journal of Korean Society for Quality Management
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    • v.42 no.3
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    • pp.339-360
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    • 2014
  • Purpose: The objective of this paper was to analyze the requirements of the end-users by class after carrying out a survey on the user requirements for sleeping bags and utilize the result for effective product development. Methods: The test for difference in means by class was conducted through one sample analysis and one-way ANOVA after the survey result has gone through a reliability verification, and an LSD (Least Significant Difference) test was conducted as a post-mortem method. Results: A significant result was derived from the survey on the user requirements for sleeping bags by method of use, use of combination of sleeping bag components or a sleeping bag alone. Conclusion: The significant result derived from the survey of this paper on the user requirements for sleeping bags can be utilized for effective development of sleeping bags.