• The Journal of the Convergence on Culture Technology
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• v.5 no.4
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• pp.99-104
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• 2019

The purpose of this study is to investigate the effect of emotional labor behavior of employee at geriatric long-term care(LTC) facilities on job burnout and service quality focusing on the emotional leadership of superior to improve the working environment of LTC employee and provide the high-quality service to seniors. First, it is appeared that between emotional labor behaviors deep acting has a negative effect on job burnout, in contrast surface acting has a positive effect on job burnout. and, emotional labor behavior has positive influence on service quality. Second, self efficacy has partial mediating effect of tangibility, reliability, assurance and empathy on service quality only for the deep acting between emotional labor behaviors. Third, between emotional labor behavior, emotional leadership has moderating effect on emotional depletion and deterioration of personal accomplishment. In contrast, moderating effect of emotional leadership is not appeared on surface acting and depersonalization. In conclusion, further study is required to improve service quality of elderly in LTC facility and working environment of LCT facility workforce.

• 한국생활과학회:학술대회논문집
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• 2010.05a
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• pp.192-193
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• 2010

• Proceedings of the KIEE Conference
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• 1989.11a
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• pp.87-90
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• 1989

The force acting on high Tc superconductors at 77K is measured and analyzed numerically. Both values are compared, and the difference between them is discussed. The forces, acting on a superconducting disk (thickness:1[mm], diameter:12[mm]) in an axially-symmetric magnetic field produced by a solenoid or a permanent magnet ring, are measured at 77K. The disk is an YBCO high Tc superconductor. The discrete surface current method(DSCM) is formalized for an axially-symmetric magnetic field. The forces of the superconducting disk in the magnetic field are analyzed using the DSCM, assuming that the disk is a perfect diamagnetic body. When the bottom side of the disk is separated 8[mm] from the top side of the solenoid, and the magnetic field applied on the center of the bottom side of the disk is 96[G], the measured value and the calculated value of the force are 96 and 496[mgf], respectively. The difference between them is caused by a non-perfect diamagnetism of the high Tc superconductor at 77K. It is proposed that a real force acting on high Tc superconductors at 77K can be estimated on the basis of a measured magnetic susceptibility of the high Tc superconductor at 77K and a calculated force of a perfect diamagnetic body.

• Proceedings of the Korean Geotechical Society Conference
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• 2009.03a
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• pp.64-71
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• 2009

The stresses acting on shotcrete lining of tunnel have been measured virtually by monitoring instruments installed during construction. However, the malfunction of instrument and the lack of consistency of signal have always been controversial, but re-installation of instrument after construction of tunnel lining is practically impossible. Therefore, authors have carried out the study to develop a new technique for estimating the stress acting on shotcrete lining during and after construction. In the technique, stresses of shotcrete lining can be estimate by the measurement of deformation of free face. Therefore, the relationships between the stresses of shotcrete lining and deformation of free surface are indispensable factor. In this paper, the parametric study using 2D FEM analysis was carried out to estimate the relationships between the stress level acting on the tunnel shotcrete lining and the deformation near the free face (e.g. artificial crack in this study). The distribution of stresses of shotcrete lining is also investigated in this study as the preliminary investigation for the large-scale tunnel lining test and detailed 3D FEM analysis.

• Journal of Distribution Science
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• v.20 no.9
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• pp.109-126
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• 2022

Purpose: The role of salespersons' emotions in effective selling behavior garners attention among scholars and practitioners. Previous studies have investigated the effects of emotional intelligence and emotional labor on sales success separately. However, to understand the whole process, the relationships among salespersons' cognition, emotions, and behaviors should be considered simultaneously. Accordingly, we uniquely examined how salespersons' emotional intelligence (emotional antecedent) and customer orientation (cognitive antecedent) influence their emotional labor (deep acting vs. surface acting), adaptive selling behavior, and the selling results in the retail environment. Research design, data, and methodology: To improve methodological rigor, we used the dyadic approach. We measured 182 salespersons' emotional intelligence, customer orientation, and emotional labor, and 364 customers assessed the salespersons' adaptive selling behavior and selling results in the insurance and duty-free department retailing sectors. Result: The findings suggest that salespersons' customer orientation and emotional intelligence relate to deep-acting of emotional labor, affecting their adaptive selling behavior and relationship quality with customers. Conclusions: As for managerial implications, sales managers may well consider emotional intelligence levels when selecting salespersons in the retail industry. Additionally, practical training programs are required to cultivate customer orientation, emotional intelligence, and deep acting while performing emotional labor.

• Journal of Navigation and Port Research
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• v.46 no.2
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• pp.73-81
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• 2022

Currently, shipping by sea is becoming common because of the low price and the safety of goods. The ship is designed as a larger vessel to meet the need of this development. In the design stage, the investigation of hydrodynamic forces acting on the ship hull is very important in predicting the ship's maneuverability. Given that the ship docks at various ports for loading or discharging goods, the ship usually operates in various loading conditions, depending on the site condition and other various factors. Hence, it is necessary to investigate the effect of the loading condition on the hydrodynamic forces acting on the ship, to most accurately determine the maneuverability of the ship. In this study, an experiment of Korea Autonomous Surface Ship (KASS) was conducted at the towing tank of Changwon National University to measure the hydrodynamic forces acting on the KASS. The loading condition considered in this experiment is determined based on the draft, which was decreased by 5% for each loading condition. The smallest draft is 85% of the design draft. The static test as Oblique Towing Test (OTT), Circular Motion Test (CMT), Circular Motion Test with Drift (CMTD) is performed in the various loading conditions. First, the hydrodynamic forces in the Oblique Towing test (OTT) are compared with the result of other institutes. Second, the hydrodynamic forces in various drift angle, yaw rate and loading conditions are measured. Finally, the influence of the loading conditions on the hydrodynamic coefficient is discussed.

• Journal of the Korean Society for Precision Engineering
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• v.4 no.4
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• pp.84-92
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• 1987

To investigate the influence of the cutting pressure on the laser cutting quality, an expermental facility was constructed which can measure the cutting pressure distribution for various cutting conditions. Flow visualization was performed using the Schlieren photography and the pressure acting on the workpiece surface was measured, corresponding to the important process variables such as the kind of assist gas, nozzle pressure, distance between the nozzle exit and the workpiece surface, and the presence of the secondary nozzle. The cutting pressure acting on the workpiece was largely influenced by the nozzle pressure and nozzle-workpiece distance. The secondary nozzle which is used to raise the effective working pressure had its obvious role only when the angle between it and the main nozzle was small and when the distance between the nozzle exit and the workpiece surface was large.

• Transactions of the Korean Society of Mechanical Engineers
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• v.13 no.3
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• pp.353-361
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• 1989

A parametric study of load distribution in bolt-nut joints is performed by the method of finite element contact analysis. The contacting surface is assumed unbonded and frictionless. Multi-body contact analysis is performed in elastic region under the assumption of axi-symmetric stress state. Load acting on the first thread from the fastened plate is much greater than that on the other threads in the standard setting. But the load distribution is shown to be improved by making the center of contact force acting on the nut surface move outwards. Such a modification is possible by enlarging the gap between bolt shank and fastened plate or by inserting suitable washers. Shape modification of the standard nut by the making a groove and a step on the nut surface is also suggested, which results in almost uniform load distribution and considerable decrease in the maximum stress of the joint.

• The Transactions of the Korean Institute of Electrical Engineers B
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• v.48 no.9
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• pp.476-483
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• 1999

In this paper, electromagnetic forces acting on the rotor surface of a BLDC motor for hard disk drive are calculated by the finite element field analysis. The frequency characteristics of torque ripple, local force and unbalanced magnetic force as a source of mechanical vibration area analyzed. Ring-type permanent magnets for the brushless DC motor are apt to have different magnetization levels at each pole because of the unbalanced air gap between the magnet surface and the magnetizer fixture during the multi-poles magnetizing process. This paper discusses the effect of the unsymmetric magnetization distribution in the permanent magnet on the brushless DC motor performances. As a result, the unbalanced magnetic force acting on the rotor surface and the torque ripple are examined for the motor with an unsymmetric magnetization distribution, and compared with those of an ideally symmetric motor.

• International Journal of Fluid Machinery and Systems
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• v.3 no.2
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• pp.113-121
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• 2010

LES(Large Eddy Simulation) with a cavitation model was performed to calculate an unsteady flow for a mixed flow pump with a closed type impeller. First, the comparison between the numerical and experimental results was done to evaluate a computational accuracy. Second, the torque acting on the blade was calculated by simulation to investigate how the cavitation caused the fluctuation of torque. The absolute pressure around the leading edge on the suction side of blade surface had positive impulsive peaks in both the numerical and experimental results. The simulation showed that those peaks were caused by the cavitaion which contracted and vanished around the leading edge. The absolute pressure was predicted by simulation with -10% error. The absolute pressure around the trailing edge on the suction side of blade surface had no impulsive peaks in both the numerical and experimental results, because the absolute pressure was 100 times higher than the saturated vapor pressure. The simulation results showed that the cavitation was generated around the throat, then contracted and finally vanished. The simulated pump had five throats and cavitation behaviors such as contraction and vanishing around five throats were different from each other. For instance, the cavitations around those five throats were not vanished at the same time. When the cavitation was contracted and finally vanished, the absolute pressure on the blade surface was increased. When the cavitation was contracted around the throat located on the pressure side of blade surface, the pressure became high on the pressure side of blade surface. It caused the 1.4 times higher impulsive peak in the torque than the averaged value. On the other hand, when the cavitation was contracted around the throat located on the suction side of blade surface, the pressure became high on the suction side of blade surface. It caused the 0.4 times lower impulsive peak in the torque than the averaged value. The cavitation around the throat caused the large fluctuation in torque acting on the blade.