• Title/Summary/Keyword: superstore

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The Influence of Service Training, Organizational Support, and Arbitration Support Among Large Superstore Workers' Work Performance and Emotional Labor (대형마트 종사자에 대한 서비스교육, 조직지지 및 중재지원이 감정노동 업무성과에 미치는 영향에 관한 연구)

  • Lee, Jae-Hak
    • Journal of Arbitration Studies
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    • v.28 no.2
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    • pp.179-200
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    • 2018
  • The purpose of this study is to investigate the effects of service training and arbitration support on superstore workers' work performance. The conclusion could be summarized as follows. First, as a result of Hypothesis 1 that service training and arbitration support for superstore workers would significantly affect the factor of workers' emotional labor, when surface acting of emotion and frequency of expressing emotions were the dependent variable, only arbitration support was positively correlated. When emotional diversity was the dependent variable, there was a significantly positive relationship with service training. Second, for Hypothesis 2 that service training and arbitration support for superstore workers would significantly influence the workers' job satisfaction, it was found that only organizational support was significantly positive when wage satisfaction was the dependent variable. When job satisfaction was the dependent variable, service training and arbitration support were significantly correlated positively. Third, for Hypothesis 3 that service training and arbitration support for superstore workers would significantly affect the service delivery level when service responsiveness was the dependent variable, service training and arbitration support were significantly positive. When service expertise was the dependent variable, there was also a significantly positive relationship with service training and arbitration. On the other hand, all the three independent variables-service training, organizational support, and arbitration support-showed a significantly positive relationship when the willingness and effort of service was the dependent variable.

Improving Construction Operations Through Applications of 6 Sigma Management Techniques for Superstore Projects (6시그마 기법의 적용을 통한 대형 할인점 공사의 시공성과 향상)

  • Lee, Seung-Hyun;Lee, Hang-Bok;Park, Chan-Sik;Hong, Sung-Ho
    • Korean Journal of Construction Engineering and Management
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    • v.8 no.4
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    • pp.185-193
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    • 2007
  • In order to improve the performance of succeeding superstore construction projects, it is essential to find out an effective way for applying the opportunities of improvement on their repetitive construction process based upon the analysis of various success or failure cases occurred on previous similar projects. This research study suggests a way to improve their construction process through the applications of six sigma techniques on superstore construction projects. A literature review was implemented on the basic concept of six sigma and its general performance steps, and the step by step applications of six sigma techniques were accomplished regarding to the speciality of superstore construction projects. The opportunities of improvement for superstore projects were figured out, and the result of their applications on other superstore projects was analyzed. As a result, it was found that the adoption rate of identical success or failure cases was increased. Also, there were several improvement effects on the projects such as $10{\sim}20$ days of time savings by projects, decrease of reworks by preventing failure cases, quality and safety improvement. These results indicate that the six sigma techniques are applicable and valuable for improving the repetitive process of superstore construction projects.

Analysis of Energy Consumption and Research on Energy Saving of Lighting and Coo1ing Energy of a Superstore (대형마트의 조명 및 냉방 에너지 분석 및 에너지 절감 연구)

  • Bae, Chang-Hwan;Kim, Young-Il;Chung, Kwang-Seop
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.23 no.5
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    • pp.342-348
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    • 2011
  • This study analyzes the current and after retrofit energy consumption of lighting and cooling system of a superstore in Seoul. Energy consumption data were measured and collected with a measurement system. Annual energy consumption was calculated using TRNSYS program. After replacing lighting and chiller with higher efficiencies, annual TOE consumption decreased from 1,066 before retrofit to 832 after retrofit, saving 234 TOE (22%) in total. Similarly, total annual $TCO_2$ consumption decreased from 2,214 to 1,721, reducing 493 $TCO_2$ (22%) during this pilot study.

Machine Learning Approach to the Effects of the Superstore Mandatory Closing Regulation

  • AN, Jiyoung;PARK, Heedae
    • Journal of Distribution Science
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    • v.18 no.2
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    • pp.69-77
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    • 2020
  • Purpose - This paper is aimed to analyze the effects of the mandatory closing regulation targeting large retailers, which has been implemented since 2012 to protect small retailers. We examine the changes in consumers' choice of retailers and their purchasing patterns of agri-food following the implementation of such regulation. Research design, data, and methodology - Household spending patterns were identified through the historical data of household food purchase, consumer panel provided by the Rural Development Administration. Clustering was employed to determine the household spending patterns. Moreover, the different household spending patterns before and after the regulation were comparatively studied. The patterns of consumers' choice of retail stores and shopping baskets by the type of retailers, derived from the respective datasets before and after the regulation, were compared to analyze the effects of the regulation. Results -After the regulation, some consumers who used to shop at large retailers before the regulation changed their shopping places to small retailers. However, the product categories that consumers had mainly purchased before the regulation were rarely changed even after the regulation. Conclusions - Although the regulation helped migrate some of the consumers to small retailers, the regulation seemed to have failed to stimulate consumers to purchase the goods, normally bought at large retailers, from traditional markets. In other words, traditional markets are not effective substitutes for regulation-affected retailers.

Consideration of Domestic Category Killers for Distribution Environment

  • Kim, Moon-Sook;Kim, Hyeon-Ju
    • The International Journal of Costume Culture
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    • v.2 no.1
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    • pp.31-42
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    • 1999
  • The category killer that has been rapidly growing mainly in advanced countries since early 1990's, is a mew distribution model which aims for obtaining market controlling power by surpassing competing businesses in a specific area of products. The domestic situation of category killers is very different from that of advanced ones abroad since it has just been introduced into the Korean market. At the moment, there are only 10 or so companies operating in the market : Geopyung's , Taeheng's , Midopa's , of Sinsegye Department store, adn of Yerim International. The purpose of this study is to examine problems of domestic companies in the present market by analysing the operation status of category killers in domestic markets as well as foreign ones, and to suggest a counter-strategy of category killers for the distribution environment of the 21st century to improve the competitiveness of Korean distribution industry. The competitiveness of category killers lies above all in products lines. Category killers are equipped with the greatest number of products lines among those of competing businesses due to maximized product selections in an limited range. Another source of competitiveness may be found in balanced strategy positioning. That is to say, category killers are in a position where they can adjust policies towards any of the three purposes while aiming at them altogether : prices of discount stores, products range of specialty stores, and customer service level of department stores. It is also necessary for efficient store operation to use information technology such as electronic data interchange (EDI), electronic pose system(EPOS) and electronic funds transfer (EFTPOS). As for the cost structure, category killers can gain an advantage over other business since operating cost of various sections can be saved. There are, however, certain risks that category killers with strong competitiveness may influence on other businesses a great deal and even facilitate their decline. Yet it seems that the growth of category killers will be more viciously restrained by continuous challenges from other businesses. The distribution industry is supposed to develop through such competition and restraint.

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Implementation of Management of Cafe Staying Time (블록체인을 활용한 카페 이용시간 관리 시스템 구현)

  • Park, Jae-hoon;Kwon, Hyeok-dong;Seo, Hwa-jeong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.25 no.7
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    • pp.946-954
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    • 2021
  • Since COVID19 virus has been occured, variety steps of the quarantine guidelines were enacted. In step 2.5, eating in a cafe was prohibited and only takeout was permitted, but the government has changed several rules. So now people can have a dissert or coffee in the cafe. Though the government adviced available staying time as 1 hour, it is not obeyed often except superstore, and even the management depends on handwriting. In this paper, we implemented a blockchain system to use for this case. This system is implemented with using hyperledger fabric, the blockchain framework which is made by IBM. For a test, 1 organization is in the system and chaincode is installed to the organization to run the system. We expect the certain effect to the quarantine via this system. Moreover, we will develop an application by using this system as a backend.

A comparative study between Korea and the USA on the development process in retail trade & its changing locations (소매업의 발달과정과 입지 변화에 관한 한.미 비교 연구)

  • Jeon, Kyung-Sook
    • Journal of the Korean association of regional geographers
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    • v.6 no.2
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    • pp.21-40
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    • 2000
  • The retail trades in many countries have changed recently according to the high quality, diversification, and marked individuality of consumer needs. Under the continually competing system of the WTO agreement, corporations based in the USA and the EU try to raise their market share in other countries so it is inevitable for Korean retail enterprises to compete with them. This paper is aimed at contributing to the efficient growth for Korean retail trade from the analysis of the development process in retail trade and its changing locations comparing Korea and the USA. Retailers in the USA have practiced diversified marketing strategies considerably in order to survive in a rapidly changing retailing environment. American retailing, which has the most advanced marketing system in the world, has been of growing concern to marketing strategies in Korea. The following is a brief summary of this study. 1. Speedy and higher quality consumption is needed in accordance with the great increase in the single-family household and the female labor force participation both in Korea and in the USA. Senior citizens have become a new consumer group due to the aging population. In the future the retail trade will switch over to diversified retail formats and internet shopping as countries are transformed into information and communication societies. 2. In Korea, the former retail system characterized by markets and department stores has been greatly changed since the late 1980s with emphasis on high quality and convenience in consumption behaviors, with large domestic enterprises and foreign distribution corporations participating in Korean retailing. In the USA, retailing mergers and takeovers by major retails, bankruptcies, and extra-large shopping centers have emerged since the late 1980s. Recently, the USA retailing formats have been changed from the lower price-oriented discount types to the large scale theme parks. Much emphasis was put on entertainment, resorts, and convention centers. On the other hand, non-store types, such as the internet shopping, the CATV shopping, as well as catalog and mail-order sales are drastically increasing, although the proportion of their sales is low up to now. 3. In Korea, most of the retail facilities are concentrated in Seoul and the Metropolitan Region, and the distribution ratio of facilities came to 52% in 1997. The periodic markets, traditional markets which open on a periodic basis, are located mainly in Chollanam-do and Kyungsangbuk-do. The large-sized discount stores have expanded their locations to the over-crowded apartment complexes in new towns, located in the Metropolitan Region, and the large provincial cities, unlike the suburban locations in the USA. Therefore we needed to give attention to the locational relations in retail facilities between Seoul & the Metropolitan Region and rural settlement areas. In the USA, urban areas grew quickly with the development of the automobile in the 1920s, and the location of stores changed from a dispersed style centering around rural areas to a centralized one in urban areas. There is an accelerated growth for suburban areas, which have grown rapidly since 1950. As the membership warehouse clubs were introduced in the 1970s, the decentralization of location was more intensified. On the other hand, inner cities were revitalized by rearranging existing facilities to cope with suburban areas. And the location-free virtual retailing & TV shopping are also growing every year. 4. In view of the above, the continuous and desirable development devices in Korean retail trade are summarized as follows: First, the countermeasures against economies of scale, increase in retailing sales, and rise of a employment percentage in retailing are in need. Second, a scheme of lowering the proportion of food retail sales, and increasing a ratio of durable goods sales need to be worked out. Third, the original ideas are needed to apply positively information, communication and technology to retailing, to graft the traditional types on modem ones based on the social culture. Fourth, strategies are needed to strengthen the competitiveness of our retail trade through cooperation and chains of smaller retailers, the large enterprises participating in the distribution industry. Fifth, in order to realize the above, the retail industry, the administration, and the academic world should support the retail segment with concern and a practical strategy plan.

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