• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 춘계학술대회
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• pp.8-13
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• 2006

In this paper, we try to find success factor to satisfy Female Customer of a Family Restaurant We survey Female Customers Requirement and make a Questionnaire based on Female Customer by interview and internet Homepage. We find Potential customer satisfying factor by using Kano Analysis and Timko's CS coefficient and Potential Customer Satisfactionv improvement Index(PCSI) which is suggested by Leem represents how much a service feature can increase the degree of customer satisfaction when the service feature is fully fulfilled. We also discuss how to use this result, we hope our result to apply customer satisfying many fields not only Family Restaurant.

• 한국항해항만학회지
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• 제30권1호
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• pp.45-51
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• 2006

본 연구는 항만혁신클러스터의 성공을 위한 평가요소를 분석하기 위한 것이다. 이를 위해 본 연구에서는 항만혁신클러스터 성공을 위한 평가항목을 정책, 자원, 운영 등 3가지로 구분하였다. 그리고 3항목은 다시 12개의 요소로 세분화하였다. 뉴럴네트웍에 의한 훈련 및 검증을 위해 전체 30개의 설문자료를 훈련용과 검증용으로 각각 15부씩 구분하고, 구분된 자료를 이용하여 훈련 및 검증하였다. 코호넨 네트웍에 의해 수행한 결과 예측의 정확성은 $73.33\%$로 나타났다. 평가항목 및 세부요소의 중요도는 코호넨 네트웍에 의해 산출되었다. 그 결과 항만혁신 클러스터의 성공을 예측한 그룹의 경우에는 자원항목이 다른 항목에 비해 가장 중요한 것으로 나타났다.

• 디지털융복합연구
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• 제10권6호
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• pp.93-98
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• 2012

본 논문에서는 u-Health 서비스의 효과에 영향을 미치는 요인들을 분석하였다. 이를 위하여 우선 U-Health에 영향을 미칠 수 있는 여러 요인들을 문헌 연구를 통해서 정리 하였고, 이를 검증하기 위하여 의료 현장에서 u-Health와 관련하여 종사하고 있는 전문가들에게 설문하여 기초 데이터를 수집하였다. 이 결과를 분석하기 위하여 FA분석과 AHP분석을 실시하였다. 본 연구를 통해서 생성된 요인은 모두 6가지이다. 요인분석으로 성과측정지표를 개발한 후에는 이들 요인들 사이의 중요도를 계층분석기법(AHP)으로 분석하였다. AHP 분석의 결과로 주요성공요인들 사이의 중요도를 측정할 수 있었다. 본 연구의 결과로 유-헬스시스템의 효과는 측정기술과 서비스 수용자들의 참여 그리고 서비스 제공 기관에 대한 정책적 배려가 가장 중요한 요인으로 나타났다. 이 외에도 법제도의 구비와 개인의료정보에 대한 완벽한 보안장치가 그 뒤를 이었다. 본 연구는 u-Health 서비스의 정책적 실시와 그 효과를 극대화하는데 도움이 될 것으로 사료된다.

• Journal of Information Technology Applications and Management
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• 제14권1호
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• pp.117-135
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• 2007

Globalization changes in market structures and consumer needs, as well as technology innovations force organizations to adopt new structures and collaborative networks to cope with rapidly changing environments. These Collaborative Networks are based on the Idea of virtual enterprise. A virtual enterprise(VE) is a temporary alliance of globally distributed independent enterprises that share core competencies and computer networks. This paper presents a proposal for a methodology to measure a key factor of success and risk First of all, we chose thirty experts' defines on virtual enterprise, fifteen are academic specialist and other fifteen are from industry. For this study we define twenty two factors determining VE's success and seventeen factors determining VE's risk using by Delphi method. And we built the influence model on virtual enterprise. A research model was established according to preceeding research and consensus on experts then the revised model of key factors on virtual enterprise. This survey was based on the Analytical Hierarchy Process (AHP). AHP is an approach to decision making that involves structuring multiple choice criteria into a hierarchy, the assessing the relative important of these criteria, comparing alternative for each criteria, and determining an overall ranking of the alternatives. A model was constructed as 3 level hierarchy. The hierarches are organizational, strategic, technical criteria. for success model on VE has 22 factors and 17 factors for risk model. They are selected by all 30 experts. 14 copies among 30 copies distributed to carry out on the Analytical Hierarchy Process (AHP). Consistency ratio confirm high validity and reliability of instrument and support theoretical model. The results of this study are summarized as follows. (1) This study presented success on VE influenced strategic criteria, and essential factor is Creating a value. Risk on VE influenced strategic criteria, and essential factor is Outcome/Distribution. (2) Its enable that ranking the criteria influence on VE. These are supported VE management and using guideline of VE.

• 한국시뮬레이션학회:학술대회논문집
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• 한국시뮬레이션학회 2001년도 The Seoul International Simulation Conference
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• pp.50-59
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• 2001

Since 1998, government-led Korean venture business boom now proceeds into the stage of market-oriented venture business growth. At such a moment, this research is to clarify the relations between the Critical Success Factors of Korean venture businesses, based on domestic and foreign literature surveys and inquiry surveys over domestic venture capitalists. This research starts from the necessity to overcome the limits of the existing researches by uni-dimensional Korean venture businesses and to manifest the multi-dimensional relations between the success factors from the various viewpoints. And this research adopts System-Dynamics methodology to manifest and utilize relations among those factors, avoiding the existing metrical approaches. This research can be called a new approach to the current ecosystems of Korean venture in which whether venture businesses in Korea succeed is considered to depend on the list on the stock market. For this, this research implemented verification analysis through the simulations of each factor at various levels to build causality map which clarifies the causality of success factors of venture businesses through the System-Dynamics methodology and to utilize it as a way of support to decision-making of venture businesses. This research will be able to suggest the reactions depending on various internal and external situations. This research tried to manifest the causality map of each factor on the basis of inquiry surveys and literature surveys to clarify Feedback among each factor by the SD methodology and simulate it. This research will be a basis to establish the chance to bolster up the still fragile probing research into success factors of substructure of venture businesses through the suggestion of possibility as an efficient analysis framework via the verification of SD methodology and the utilization of results of this research.

• 문화기술의 융합
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• 제6권4호
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• pp.527-533
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• 2020

이 연구의 목적은 진로 성공 대학 졸업생의 교육 참여 경험을 탐색하는 것이다. 교육 참여 경험은 투입과, 환경, 그리고 산출의 세 가지 관점에서 탐색되었다. 학생의 투입 요인으로 입학 전형, 지원 동기, 등록금 충당 방법을 탐색하였다. 환경 요인으로는 교내외 활동, 수업 중 활동, 대학 구성원과의 상호관계를 탐색하였다. 마지막으로 산출요인으로 대학 교육의 성과와 사회 진출에의 인식을 살펴보았다. 연구대상은 스스로 의도한 바대로 사회 진출에 성공한 21명의 학생을 대상으로 인터뷰와 설문이 진행되었고, 이들의 진로 성공에 영향을 미치는 요인들을 세 가지 상위 범주와 각각의 하위 범주로 구분하여 분석함으로써 향후 대학생의 진로 지도를 위한 대학 교육의 방향에 주는 시사점을 도출하고자 하였다.

• The Journal of Asian Finance, Economics and Business
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• 제7권11호
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• pp.905-913
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• 2020

Internationalization of multinational companies in the globalized context is a popular topic in the academic world and it is also a strong concern of CEO/managers. However, this topic has not been well discussed in the academic community in Vietnam that can be contextualized in the typical transition economy. This paper is designed to explore critical success factors (CSF) of internationalization of large Vietnamese companies that have contributed major revenue from the international market. Through interviews with CEO/managers of successful companies geared toward world markets, the CSFs of internationalization have been identified and categorized into groups in which each CSF has interaction with each other, and together have combined impacts on the success of internationalization. The research results provide a conceptual framework to analyze factors affecting internationalization of large Vietnamese companies. Thank to this conceptual framework, further exploratory and/or confirmatory research can be developed to locate more success factors of internationalization. In addition, some particularly critical factors of internationalization success of Vietnamese companies are found to be useful to both CEO/managers and policymakers. CEO/managers can benefit from the research results by concentrate their limited efforts/resources in managing these CSFs, and policymaker may design CSF-based policies to boost the internationalization of domestic companies.

• 한국컴퓨터정보학회논문지
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• 제23권4호
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• pp.155-165
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• 2018

In this paper, We conducted to find out what factors may affect the development of franchise businesses by reviewing the success factors of the domestic franchise business. The research was conducted by the CEOs of Gwangju and Jeonnam Franchise Business and a total of 137 items were used in the empirical analysis. Factors influencing success of the franchise business were designed in five areas : ability of the franchise CEO, franchise system, brand management, capacity of the parent store, and product differentiation. We conducted multiple regression analysis and simple regression analysis for the research assumptions, Validation of the relationship between variables revealed that the ability of the franchise CEOs, franchise systems, brand management, and product differentiation did not significantly affect the increase in member sales, so the ability of the shareholders to increase their sales was important. However, the impact on revenue growth at franchise headquarters has all been significant, The increase in sales of franchises has a significant influence on the increase in profits of franchise headquarters, the report said. It was also found that an increase in the sales of franchises has a significant influence on the success of franchises. Finally, it was revealed that increasing profits at franchise headquarters significantly affects the success of the franchise business.

• 대한산업공학회지
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• 제42권3호
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• pp.222-230
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• 2016

As the global game market has been more competitive, it has been important to analyze success factors of game products. In this paper, we applied a Bass Diffusion Model and Clustering Analysis to identify the success factors of games based on data from Steam, an international game platform. By using a diffusion model, we first categorize game products into two groups : successful and unsuccessful games. Then, each group has been analyzed by using clustering analysis based on product features such as genres, price, and minimum system requirements. As a result, success factors of a game have been identified. The result shows that customers in game industry appreciate sophisticated contents. Unlike many other industries, price is not considered as a key success factor in the game industry. Expecially, advanced independent video games (commonly referred to as indie games) with killer contents show competitiveness in the market.

• 한국IT서비스학회지
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• 제18권2호
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• pp.75-96
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• 2019

These days, many companies use information systems as a basis for organizational management activities and as an important component of sustainable management. Thus, securing and operating a high-quality information system that can improve the efficiency of business processes is a large part of corporate competitiveness. In order to get such a critical information system, it is only possible to successfully carry out the project. Various attempts and studies have been undertaken to increase the success rate of the project. However, the reality is that the success rate is still not getting much better. In this study, the concept of quality of service, which has long been actively studied in marketing area, was applied as a new factor to enhance the project's success. In this study, project performance activities were defined as the act of providing services. A survey of 164 valid collection data was analyzed. The analysis used SPSS 23. Four process quality factors (customer participation, customer response, knowledge and skills, reliability) and 21 metrics were derived. Through this research, I hope to be the starting point of applying process quality concept as a new breakthrough to increase success rate of project.