• 품질경영학회지
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• 제36권4호
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• pp.47-55
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• 2008

This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

• 디지털산업정보학회논문지
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• 제12권1호
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• pp.13-26
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• 2016

Service and technology for the future hyper-connected society, which is every information receive through the mobile internet, will be an Internet of Things. Thus, it is mandatory to derive key standardization work item and establish strategy for the global business with the standardization of device and service platform by the application service. In this study, by analyzing the domestic and international market trends, state of technical development, and standardization of technology, we identified the open platform is the stepping stone for achieving the goal which is establishing the virtuous circulation of IoT ecosystem. Also, we defined emphasized key standardization work item for achieving the open platform are network, server, access authentication, billing system, and software platform. After that, we proposed future strategy direction of standardization. This research could be contribute to the IoT service diffusion by realizing IP communication among low power wireless terminals and implementing light-weight standard internet protocol.

• 경영과정보연구
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• 제28권2호
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• pp.95-112
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• 2009

본 연구에서는 우리나라 서비스기업에 있어서 표준화활동 결정요인을 분석하였다. 표준화활동을 유형(혹은 범주)에 따라 기업의 전사적 표준경영, 국내표준화활동, 국제표준화활동 등으로 구분하였고, 그 결정요인으로 기술혁신활동(R&D와 특허출원), 기업규모, 수출, 네트워크(산업특성), 기업조직특성 등을 고려하였다. 분석된 표본은 서비스업에 속한 102개 기업으로 정성적 분석방법인 로지스틱 회귀모형(logistic regression)을 사용하였다. 분석결과는 다음과 같다, 첫째, R&D집약도는 전사적 차원에서의 표준경영과 국내표준화활동에는 영향을 미치지 않지만, 국제표준화활동에는 정(+)의 영향을 미치는 것으로 나타났다. 이는 우리나라 서비스기업들이 국제적 표준화과정에의 참여를 기술이전의 수단으로 활용하는 경향이 있기 때문인 것으로 해석하였다. 둘째, 특허출원은 전사적 차원에서의 표준경영에 부(-)의 유의한 효과를 보여 주었다. 즉 특허활동이 활발한 서비스기업일수록 표준화를 기술혁신의 관점에서 중시하지 않고, 자사 기술정보의 유출이나 특허침해의 요인으로 간주하는 현상을 발견하였다. 셋째, 기업규모변수는 서비스기업의 경우 표준화 활동과 연관이 없는 것으로 나타났다. 넷째, 표준화에 대한 경영진의 관심은 표준화활동의 유형에 관계없이 표준화활동의 중요한 결정요인으로 분석되었다.

• 한국ITS학회 논문지
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• 제19권5호
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• pp.151-161
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• 2020

본 논문에서는 ITS 분야의 한국의 표준화 역량을 점검하였으며, 아시안 국가들의 ITS 표준화 참여 및 서비스 현황과 한국과의 협력 희망정도를 조사 분석하였다. 그 결과 한국은 ITS 표준화 분야에서 국제적인 역량을 인정받고 있으며, 싱가포르를 제외한 아세안 대부분의 국가들은 ITS 표준화 참여도와 서비스 도입이 미진한 것으로 파악되었다. 또한 아세안 대부분의 나라들이 한국과 ITS 표준화 협력을 희망하고 있으며, 우선적으로 ITS 표준화의 기반인 ITS 시스템 아키텍처 구축을 선호하는 것으로 파악되었다. 또한 표준화 도입 서비스분야로는 아세안 국가 간 물류운송 효율성 제고 등을 고려하여 화물 운송 분야가 우선 적용 서비스 분야로 제시되었다.

• 디지털산업정보학회논문지
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• 제8권4호
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• pp.53-62
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• 2012

U-City means the high-tech city that applied ubiquitous technology and information communication technology. U-City aims to intensify urban competitiveness and to improve the quality of residents' life through efficient management of the urban. Currently, 77 U-City projects is underway. The each project cost and scale estimate is not clear in the absence of the U-Service Standardization Model. So, many of the project are trouble about making a production the proper number of U-Service or the cost of project. The excessive service construction is reflected on the construction costs, which leads to the rise of sales price and passes onto the executor of a project as a burden of the project costs, and the problem of the delay of the change-over occurs due to supporting the operation costs for the operation of the constructed service and the demand for additional installation of facilities between a local autonomous entity and the executor of a project. In this paper, we suggested the U-Services Construction Standardization Methods and proposed the standardization services guideline of crime prevention services. U-City services in the future are able to maintain the consistency of the system through the utilization of the proposed standard model. As a result, the U-City project's pre-estimated cost and scale can be extracted.

• 한국기술혁신학회:학술대회논문집
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• 한국기술혁신학회 1998년도 춘계정기학술대회
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• pp.22-22
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• 1998

This paper reviews the benefits of users participation in IMT-2000 standardization by the creation of users coalitions, focusing in particular on phased standards strategy necessary for the evolutionary approach from second generation to third generation systems. It first presents in detail the current status of IMT-2000 standardization progress occurring at each regional standard body including TIA of US, ETSI of Europe, TTA of Korea and ARIB of Japan. With this clear understanding of standardization situations worldwide, we may be able to come up with our standards strategies related to IPR issues and efficient standard-setting mechanism between manufacturers and service providers. In addition, this paper addresses the necessity for phased licensing of IMT-2000 service in order to avoid the high cost of new infrastructures and ensure an acceptable financial investment returns for existing cellular and PCS service providers. An author hopes that this paper can provide the adequate standardization directions of IMT-2000 to satisfy the varying regional and global market requirements.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2014년도 추계학술대회
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• pp.824-826
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• 2014

본 논문은 사용자 인터페이스 표준화 동향에 대해 소개한다. 특히, 국제표준기구에서 진행되고 있는 사용자 인터페이스 표준 기술을 중심으로 소개한다.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2005년도 추계학술대회 논문집
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• pp.964-968
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• 2005

The standardization of information communication is doing a Internal each other connection and each other characteristic stability operation security in objective. From the low-speed network of the subway operation beginning currently it changes with the superhigh speed digital information transmission communication service environment which is a quality service, the hazard which plans the quality improvement of the efficient communication service use which hits to here and passenger service the standardization of the technical standard which stands and the improvement which hits to an engineering standard and facility must come to accomplish. The facility which existing is been old or the enclosure communication equipments which are insufficient. it improves, establishment itexpands efficiently, like this facilities it is stabilized and it is economic and rationally use maintenance it manages with the plan for the inside and outside of the country information communication relation technical standard and engineering standard service feature improvement and future expandability and economical efficiency, the possibility of having a pliability in order to be, rational technical standard and standard it takes a triangular position, efficient characteristic security of information communication service there is a place objective which promises the rational development of course city railroad communication system with character. Function improvement of enclosure communication base equipment, against an improvement and standardization plan it described trom the prosecution which it sees.

• 한국응급구조학회지
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• 제24권3호
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• pp.7-27
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• 2020

Purpose: The purpose of this study is to identify the compliance with the first standardization of the paramedic curriculum and suggest a second standardization to cultivate competent paramedics. Methods: This study was conducted by collecting 38 curricula, and responses to questionnaires, including those on the current status of prehospital field practice, from departments of emergency medical technology of 36 institutions. Data were collected between September 1 and November 30, 2019 via e-mail. Data were analyzed using SPSS v24.0 and NVivo 12.0. Results: Compliance with the first standardization of the paramedic curriculum was over 70% in only 11 on the 26 major subjects. The second standardization of the paramedic curriculum consists of 27 subjects requiring 76~79 credits for the 3-year course and 78~82 credits for the 4-year course. Conclusion: We suggested a minimum number of essential subjects to cultivate competent paramedics following the second standardization of the paramedic curriculum, and we hope colleges comply with this curriculum. Twenty to twenty-five percent of major subjects can be determined by the discretion of the college to maximize competency of paramedic students.

• 정보관리연구
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• 제36권4호
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• pp.175-198
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• 2005

최근 이메일 서비스의 보완 수단으로서 RSS(Really Simple Syndication)를 이용한 정보 서비스가 활성화되고 있다. 과학기술 분야의 정보는 매우 방대하고 다양하며, 정보의 발생주기 및 서비스 또한 복잡한 특성을 가지고 있다. 단일 정보를 제공하는 기관인 경우 RSS를 이용한 정보 서비스는 정보를 제공하는 하나의 채널을 확보하는 의미에서 구현 시 고려해야 할 요소가 많지 않지만, 다양하고 방대하며 전문적인 과학기술정보의 특성을 반영한 RSS 서비스는 보다 정교한 설계와 구현을 필요로 한다. 본 연구에서는 RSS와 다른 정보배급 프로토콜을 비교하고, 국내외 RSS 동향조사를 수행하였으며, 과학기술정보의 특성을 고려한 RSS 기반 과학기술정보배급 시스템(STI-RSS)의 구현을 고찰하고 이의 활용방안을 제시하고자 한다.