• Title/Summary/Keyword: special security service

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Relationship between Internal Service Quality and Internal Customer Satisfaction, Management Outcome in Airport Private Security Agents (공항 특수경비조직의 내부서비스품질과 내부고객만족 및 경영성과의 관계)

  • Kim, Chan-Sun;Lee, Ji-Eun;Jo, Byung-Hae
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.426-437
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    • 2012
  • The purpose of this study is to investigate the relationship between internal service quality, internal customer satisfaction and management outcome of airport security agents. This study had selected special securities from Incheon airport of October, 2011 for population. Using judgment sampling method, 282 samples were drawn and were used for the final analysis. Questionnaire used in study is composed of total 43 questions and using SPSSWIN 18.0, frequency analysis, factor analysis, reliability analysis, multiple regression analysis and path analysis were performed. Cronbach's ${\alpha}$ value which shows the reliability of the survey came out to be over .686. The conclusion is following: First, internal service quality of airport security agents affects internal customer satisfaction. That is, as corporality, responsiveness and empathy increase, internal supply satisfaction and job satisfaction also increase. Second, internal service quality of airport security agent affects job performance. That is, as corporality, reliability and responsiveness increase, non-financial performance and financial performance also increase. However, when empathy is not activated well, financial performance is decreased. Third, airport security agent…s internal customer satisfaction affects job performance. That is, as activation of internal supply satisfaction increases, nonfinancial performance and financial performance are increased. Fourth, airport special security agent…s inside quality of service exerts direction indirect effect in inside customers satisfaction and management result. That is, inside customers satisfaction is an important variable that mediate inside quality of service and management result.

The Study about Problem in the course of Education of Special Guard (특수경비원 교육훈련실태 및 발전방안에 관한 연구)

  • Kang, Gil-Hoon
    • Korean Security Journal
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    • no.6
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    • pp.291-326
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    • 2003
  • The first, Improvement of education training condition Education training is influenced by facilities, environment around. according to questionnaire, it is very poor, we should set up a training institute as soon as possible. The second, Improvement of education training contents In working as special guard, they do not feel the need of curriculums like bayonet fencing, criminal law, and so on. accordingly we should adjust the contents of educaton training. The third, Improvement of education training course People were satisfied with the contents of lectures and educator more than half to some degree, but there was a question of time, communication, contents. we should try to remedy things like this. The fourth, Adjustment of education training time The 60% people of all were not satisfied with the time of education training about new duty. we need to intensify and oversee a duty training and the restructure of training time. The fifth, Fairness of valuation reward and punishment in education training The 80% people of all had the bad feeling against reward and punishment, so we tried to let fairness of valuation, reward and punishment completed by educational institution. The sixth, Establishment of the institution for special guard special guard have to be raised by special institution, but lacking of educational program, educational facility, educational Environment, university took the place of government as institution in raising special guard, education still leave much to be desired. so to develop the industry of a civil security, government or a guard association will set up the school of training, education, system about civil security as a whole. The seventh, Improvement of education training form People have to be taught for 80 hours in education training. according to questionnaire, over 75%people wanted to lodge at education accommodation, so in doing education training, we need to improve a system and form. The eighth, Operation of education training suitable for a characteristic in jobs In the education of 80 hours, common courses will need to be carried out together, depending on class, the object of national facility, inspection and practice will need to be done. maybe this can be the improvement of growing up education training. In the result of the study, we need to build up the satisfaction of education training through a lot of opinion like program, system, circumstances. Keep in mind that the paper was a few of problems because of the limit of the survey of 132 peoples, accordingly we try to collect a survey related with this around country. especially this will need to be asked for harmony between the law and the background of system. in the future, to develop the special guard service, increase the demand of this service, have to raised the expert and the special guard service has to enlarge.

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Comparative Study of Security Services Industry Act and Police Assigned to Special Guard Act - Focused on special guards and police assigned to special guard duty - (경비업법과 청원경찰법의 비교 연구 특수경비원과 청원경찰을 중심으로)

  • Noh, Jin-keo;Lee, Young-ho;Choi, Kyung-cheol
    • Korean Security Journal
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    • no.57
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    • pp.177-203
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    • 2018
  • Police Assigned to Special Guard Act was legislated in 1962 to solve issues regarding the protection of various staple industrial installations, and in 2001, the Security Services Industry Act was revised to establish an effective security system for important national facilities. Thereby the Special Guards System was instituted. The current law has two parts, with the Police Assigned to Special Guard System and Special Guards System, and many scholars have actively discussed the appropriateness of the integration of both systems to solve problems caused by a bimodal system. However, in spite of these discussions taking place in the academic world, the idea of unification lost its power when the guarantee of status regulation was established for the police assigned to special guard. Strictly speaking, police assigned to special guard is a self-guard, and a special guard is a contractual guard. So, both of them have pros and cons. Thus, it would be desirable to give a legal, constitutional guarantee for both systems by strengthening each of them and making up for the weakness of each of them rather than trying to unify police assigned to special guard and special guard. To begin this process, we need to revise unreasonable legal provisions of Security Services Industry Act and Police Assigned to Special Guard Act as below. First, since the actual responsibilities of special guards and police assigned to special guard duty are the same, we need to make the facilities which they use equal. Second, legal provisions need to be revised so that a special guard may perform the duties of a police officer, according to the Act on the Performance of Duties by Police Officers, within the facility that needs to be secured in order to prevent any vacancy in the guarding of an important national facility. Third, disqualifications for the special guards need to be revised to be the same as the disqualifications for the police assigned to special guard duty. Fourth, it is reasonable to unify the training institution for special guards and for police assigned to special guard duty, and it should be the training institution for police. On-the-job education for a security guard needs to be altered to more than 4 hours every month just like the one for police assigned to special guard duty. Fifth, for a special guard, it is not right to limit the conditions in their using weapons to 'use of weapon or explosives' only. If one possesses 'dangerous objects such as weapon, deadly weapon, and so on' and resists, a special guard should be able to use their weapon against that person. Thus, this legal provision should be revised. Sixth, penalty, range of fines, and so on for police assigned to special guard duty need to be revised to be the same as the ones for a special guard. If we revise these legal provisions, we can correct the unreasonable parts of Security Services Industry Act and Police Assigned to Special Guard Act without unifying them. Through these revisions, special guards and police assigned to special guard duty may develop the civilian guard industry wholesomely under the law, and the civilians would have a wider range of options to choose from to receive high quality security service.

Effects of Mentoring Function on Career Development and Organizational Effectiveness in Private Security Service Organization (경호경비조직의 멘토링기능이 경력개발 및 조직유효성에 미치는 영향)

  • Yoo, Young-Chang;Kim, Hyo-Joon;Kim, Chan-Sun
    • The Journal of the Korea Contents Association
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    • v.11 no.6
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    • pp.326-336
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    • 2011
  • The Purpose of this study was to examine effects of mentoring function on career development and organizational effectiveness in private security service organization. Example number used on interpretation finally using purposive sampling method after this study establishes 5 places private security service company's security guard by population in Seoul on March, 2010 is total 227 people. Reliability of questionnaire appeared Cronbach's ${\alpha}$ value more than .667. Conclusions that appears in this study is as following. First, private security service organization's Mentoring function affects in career development. That is, if friendship, patronage, career management, society mind, and role model are mobilized, innovative own development, special capacity development, and information competitive power development are helped. Second, private security service organization's Mentoring function affects in organization effectiveness. If friendship, patronage, career management, society mind, and role model are mobilized, career satisfaction, organization immersion, and job satisfaction increase. On the other hand, change of jobs intention decreases if function of society mind is mobilized. Third, private security service organization's career development affects in organization effectiveness. If reform and special capacity development are helped, career satisfaction, organization immersion, and job satisfaction increase. While change of jobs intention decreases as development of information competition is helped. Fourth, Mentoring function exerts influence of causality on career development and organization effectiveness. That is, Mentoring exerts direct influence on organization effectiveness, but it exerts indirect effect through career development.

Mainstreaming of Students with Intellectual Disability in the Kingdom of Saudi Arabia: Special Education Teachers' Perceptions

  • Bagadood, Nizar H.;Sulaimani, Mona F.
    • International Journal of Computer Science & Network Security
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    • v.22 no.3
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    • pp.183-188
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    • 2022
  • Educators have been making strides in the research into and practices supporting the policy of mainstreaming students with disability. A move towards including students with intellectual disability in community schools with all the other students can be seen in many countries' education systems, including that of the Kingdom of Saudi Arabia. The 'rights of the child' has been the main argument put forward by advocates of this policy in an attempt to move from the medical to the social model. This study argues that, although mainstreaming can be viewed as a positive trend toward effective education, its implementation remains somewhat problematic. It is believed that more investigative research into professionals' attitudes is needed to improve service provision and inform the administration of mainstreaming practices. The attitudes of special education teachers on the policy of mainstreaming are examined and emerging key themes discussed. Furthermore, challenges that continue to inhibit mainstreaming practices in Saudi Arabia are identified.

A Study on the Plan of Construction of Cooperating Crime Prevention System between Public Police and Private Security of Korea (공경비와 민간경비의 협력방범체제 구축방안)

  • Lee, Sang-Won
    • Korean Security Journal
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    • no.6
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    • pp.67-101
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    • 2003
  • This study presents a plan of construction for cooperating crime prevention system between public police and private security to provide positive safety, and crime prevention activity for clients. A method of this study, this paper used statistics analysis and literature study. This study, an introduction is at the chapter I , a role of public police and private security at the Chapter II, the realities of private security industry of korea at the Chapter III, the police service relating with private security and operating realities at the ChapterIV, the problems and a plan of construction for co-operating crime prevention system at the ChapterV, and conclusion at the ChapterVI. In conclusion, It is needed a public information strategy, partnership between the police and guard, establishment of special office for private security, and the improvement of the quality in security corporation.

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Implementation of ATmega128 based Short Message Transmission Protocol IMCP (ATmega128 기반 단문 메시지 전송 프로토콜 IMCP 구현)

  • Kim, Jeom Go
    • Convergence Security Journal
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    • v.20 no.3
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    • pp.3-11
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    • 2020
  • The social networking service (SNS) is free, but the data usage fee paid to the telecommunications company and the member's information must be provided directly or indirectly. In addition, while SNS' specifications for transmitting and receiving devices such as smart-phones and PCs are increasing day by day, using universal transmission protocols in special environments such as contaminated areas or semiconductor manufacturing plants where work instructions are mainly made using short messages is not easy. It is not free and has a problem of weak security. This paper verified the practicality through the operation test by implementing IMCP, a low-power, low-cost message transmission protocol that aims to be wearable in special environments such as risk, pollution, and clean zone based on ATmega128.

Design of Access Control Model for Secure EDI Service (안전한 EDI 서비스를 위한 접근제어 모델 설계)

  • Park, Jin-Ho;Chung, Jin-Wook
    • Journal of Digital Contents Society
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    • v.1 no.1
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    • pp.23-37
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    • 2000
  • EDI is basically the concept of computer-to-computer exchange of messages relating to various types of activities or business areas, such as banking, trade, medicine, publishing, etc. Therefore, security, reliability and special functionality will be implicit requirements of EDI systems. We will design access control model to content security of these requirements. Access controls in information systems are responsible for ensuring that all direct access to the entities occur exclusively according to the access modes and rules fixed by security policies. On this paper, security policies for access control model are presented from the viewpoints of identity-based, rule-based, role-based policy. We give a design of access control model for secure EDI service based on the derived access control rules and operations to enforce the defined security policies. The proposed access control model provides integrity, confidentiality and a flow control of EDI messages.

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A study on Efficient Crime Prevention in the Railway Industry - Focusing on the Ministry of Construction and Transportation's Railway Police Office - (철도산업 치안제도의 효율화 방안에 관한 연구 - 건설교통부 철도공안제도를 중심으로 -)

  • Shin Tack-Hyun;Lee Yong-Sang;Do Jeong-Seok
    • Journal of the Korean Society for Railway
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    • v.9 no.4 s.35
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    • pp.425-431
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    • 2006
  • There are two kinds of police authorities in Korean railway industry, that is, the Special Judicial Police and the Local Subway Police. The existence of two separate entities for common objective of railway security has given rise to problems including inefficiency in performance and lack of customers-focused police service and synergic effects. The purpose of this study is to search for solutions to rail crimes that allows for rapid spatial movements since they take place on fast moving trains.

A Study on the Method of Security Industrial Classification through the Review of Industrial Special Classification (국내산업 특수분류방법을 고려한 보안산업 분류방향 연구)

  • Shin, Eunhee;Chang, Hangbae
    • The Journal of Society for e-Business Studies
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    • v.22 no.4
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    • pp.175-191
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    • 2017
  • The basis of economic statistics for evaluating the security industry's growth and inter-industry impacts is to create a standardized industry classification along with the scope of the security industry. The industrial classification should be written in such a way that it complies with and complies with the standards of the international and domestic standardized standard industrial classifications. Representative classifications of information security, physical security, and convergence security as well as classification of products and services related to security at present are not in line with the criteria of industrial classification based on the characteristics of production activities for products. The results of the convergence security industrial classification study are also consumer-oriented classification, which differs from the supplier-centric classification officially used in statistics, law, and policy enforcement in the present country. In this study, we first summarized the criteria of Korean and international industrial classification, and then examined whether the current classification of security meets these criteria. Next, to examine the classification directions of newly formed industries such as security industry, we reviewed some cases of domestic industrial special classification and types, and proposed the industrial classification criteria and direction of the security industry on the basis of them.