• 제목/요약/키워드: social services

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가상 피팅 서비스 사용의도에 영향을 미치는 요인 연구 - UTAUT2를 중심으로 - (Understanding factors influencing usage intention of virtual fitting services - An application of the UTAUT2 model -)

  • 정세리;정제라;신은정
    • 복식문화연구
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    • 제31권4호
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    • pp.489-503
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    • 2023
  • This study utilized the unified theory of acceptance and use of technology 2 (UTAUT2) to examine usage intentions associated with virtual fitting services. Six independent variables were examined: performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, and habit. The study collected responses from 445 participants who had utilized virtual fitting services. Regarding factors related to usage intentions associated with these services, performance expectancy and social influence were found to significantly influence the usage intentions associated with photo-based virtual fitting services. Furthermore, performance expectancy, social influence, and habit significantly influenced the usage intention of avatar-based virtual fitting services. This suggests that higher levels of performance expectancy and social influence positively impact the usage intentions associated with both types of virtual fitting services, while habit influences only avatar-based virtual fitting services. Moreover, the findings confirm that effort expectancy, facilitating conditions, and hedonic motivation from UTAUT2 do not significantly influence usage intentions associated with virtual fitting services. By analyzing factors influencing potential customers' virtual fitting service usage intentions, this study can suggest effective strategies to increase usage intentions for companies providing virtual fitting services. Additionally, these findings can be utilized in the formulation of virtual fitting service marketing strategies.

지역사회서비스 이용자의 사회서비스 재구매 의도에 미치는 영향 (The Effect of Community Service Users' Intention to Repurchase Social Services)

  • 이형하;최한수
    • 한국컴퓨터정보학회논문지
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    • 제19권9호
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    • pp.141-150
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    • 2014
  • 본 연구는 사회서비스 이용자를 대상으로 사회서비스 재구매 의사를 규명하기 위한 시도이다. 이를 위해 서비스의 만족도와 서비스 효과 요인을 중심으로 어떤 변인들이 사회서비스 재구매 의도에 영향을 미치는지를 분석하였다. 본 연구의 대상은 G광역시 지역사회서비스투자사업 지역개발형 사업(시/구)에 참여중인 이용자이다. 조사방법은 제공기관에 방문하여 서비스를 이용하는 대상자의 자기기입식 설문방식으로 이루어졌다. 설문지 회수는 607부였으며 최종분석에는 553부가 사용되었다. 조사기간은 2013년 9월 9일에서 9월 24일에 이루어졌다. 분석결과, 사회서비스 재구매 의도는 3.62점(5점만점), 서비스 만족도는 3.97점(5점만점), 서비스 효과는 4.11점(5점만점)으로 매우 높게 나타났다. 사회서비스 재구매 의도에 대한 회귀분석 결과, 서비스만족도 요인중 '서비스 접근성'(B=.100, p<.01)과 서비스 효과 요인중 '서비스를 받은 후 일상생활에 더욱 잘 적응한다'(B=.206, p<.001), '현재 서비스는 나와 우리가족에게 필요한 서비스이다'(B=.475, p<.001)가 서비스 재구매 의도에 유의미한 영향을 미치는 것으로 분석되었다. 이러한 연구결과를 바탕으로 사회서비스 재구매 의도를 높일 수 있는 실천적 제언을 제시하였다.

보건소 중심의 방문보건.재가복지 통합시범사업 성과 (Outcome Assessment of a Demonstration Project on Integration of Home Visiting Health Care and Social Welfare Services)

  • 안양희;장세진;최균
    • 한국보건간호학회지
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    • 제20권1호
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    • pp.5-15
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    • 2006
  • Purpose: The objectives of this study was to measure the outcomes of interventions on the health and social welfare of the elderly in a rural community in Korea. The project involved integrating services of one public health center with that of one social welfare agency, which were under different administrative structures. Method: A single group pretest-posttest design was used for this research. Seventy-five elderly residents living alone in a rural community participated in the study. All of them had coverage of free basic medical care and social welfare services by the government. Major activities for the intervention included: developing partnerships among community leaders/institutes; forming committees of community residents; educating care providers and volunteers; developing 8 integrated service programs and instruments; and organizing the networks. The 20-month intervention was care-managed by a public health nurse whom collaborated with social worker, and was assisted by volunteers. The t-test was utilized to analyze the outcome variables including the elder's health, social welfare and quality of life. A major limitation of this study was the lack of a control group. Results: The outcome of the intervention was shown by improved elder's health, social welfare needs, and quality of life. Integrating the services of public health centers with those of social welfare agencies is an effective way to improve the health of the elderly in the community. Conclusion: Developing community capacity with such integrated services will pay an important role in improving the health of the elderly who live alone.

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소셜 로그인 서비스 태도에 영향을 미치는 요인: 개인 혁신성의 조절효과 (Factors Affecting Attitudes toward Social Login Services: The Moderating Role of Individual Innovativeness)

  • 구소연;고준
    • Journal of Information Technology Applications and Management
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    • 제25권4호
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    • pp.1-21
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    • 2018
  • Due to the increase in the use of the Internet, it is becoming more common to provide or use a social login for registering for services. Herein, the purpose of this study is to analyze the influence of security, individual innovativeness, ubiquity and brand awareness on the use of social log-in service through the individuals' attitude who have memorized various IDs and passwords by using Technology Acceptance Model (TAM). In addition, the effect of individual innovativeness on the relationship between social login characteristic factors and attitudes toward social login services are examined. Based on the statistical results, it is found that the significant factors affecting the attitude toward the social login service are the security, ubiquity, brand awareness and perceived usefulness. Moreover, the individual innovativeness is found to have the moderating effects in the relationship between the three factors (the perceived usefulness, and perceived ease of use, and security) and attitude toward the social login service. Positive attitudes increase with the usefulness, ease of using social login serive when individual innovativeness is high. On the other hand, when individual innovativeness is low, the stronger the effect of security on attitude toward the social login services. In accordance with these results, the implications and limitations of this study are discussed.

한국 사회서비스의 사각지대 실태 (Study on the blind zone of social service in Korea)

  • 노혜진
    • 사회복지연구
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    • 제47권1호
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    • pp.179-204
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    • 2016
  • 본 연구는 가족의 삶과 매우 밀접한 영역인 사회서비스의 사각지대의 개념을 정립하고, 사회서비스의 사각지대 실태를 아동가구, 노인가구, 장애가구, 빈곤가구로 분류하여 분석하였다. 분석을 위하여 사회서비스 수요공급실태조사의 가구용 조사 원자료를 활용하였고, 분석대상은 4,038명이다. 분석의 결과 대상의 포괄성 측면에서 사각지대 규모가 가장 큰 서비스는 고용지원서비스와 문화서비스인 것으로 나타났다. 이러한 결과는 가구 유형별로 큰 차이가 없었지만, 아동가구에서 주거지원 서비스, 노인가구에서 상담서비스에 대한 욕구가 충족되지 않는다는 것도 주목할 만하다. 급여의 충분성 측면에서 사각지대 정도가 가장 큰 서비스는 보건의료와 고용지원서비스인 것으로 나타났다. 이러한 결과를 가구 유형별로 봤을 때는 노인과 장애가구, 빈곤가구 모두 성인돌봄서비스가 서비스의 양적 충분성이 가장 낮은 것으로 나타났고, 아동가구는 지역사회서비스가 불충분한 것으로 나타났다. 이러한 분석 결과를 바탕으로 본 연구는 보건의료와 고용지원 서비스에 대한 확대, 현재 과잉공급되는 것으로 분석된 서비스에 대한 점검, 정부에서 제공하는 서비스 중 사각지대가 큰 것에 대한 민간조직의 집중 개입 등을 제안하였다.

취약계층 환자의 의료사회 복지서비스 접근성 증진 활동 (Activities to Improve the Accessibility to clinical social work for Patients from Vulnerable/Disadvantaged/Marginalized Social Groups)

  • 허립;이영숙
    • 한국의료질향상학회지
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    • 제19권2호
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    • pp.80-88
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    • 2013
  • Objectives: With the increase in the number of people who are marginalized in receiving medical services, the role of Seoul National University Hospital as a public hospital is being emphasized. However, many patients are either experiencing delays in receiving medical services or simply being left out as a result of the inaccessibility to the department of social work on part of both the patients and the medical staff. Methods: In order to increase consultation from other departments and the accessibility to the department of social work for the socially marginalized group through early consultation from other departments, the following steps were taken. First, an orientation program for novice medical residents led by clinical social worker was introduced/implemented. Second, posters and brochures on various financial aids programs were produced and distributed. Third, a system of early screening was built/constructed, and once a week rounds and early screening meeting were executed/carried out. Result: The department of social work's rate of consultation from other departments increased by 4.4% compared to last year, while it showed 61% increase for those wards that had an early screening meeting. In addition, the average time of consultation from other departments was reduced by 3.1 days, securing sufficient amount of time for clinical social work services, both in terms of quality and quantity. Conclusion: It is believed that the various promotional activities, along with the strengthening of accessibility to clinical social work services and early consultation on part of social disadvantaged/marginalized group, would undoubtedly help provide quality services to patients and increase their level of satisfaction. In this way, the wards can effectively reduce the number of unnecessary hospital stay days while the hospital can prevent the accumulation of outstanding bills/fees as well as contribute to the publicness of hospitals. The promotion of clinical social work programs in various ways are crucial to ensuring the satisfaction of patients and hospital staff.

국제무역의 소셜 컴퓨팅 수용 가능성에 관한 연구 (A Study on the receptivity to Social Computing in International Trade)

  • 임재욱
    • 통상정보연구
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    • 제13권3호
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    • pp.55-74
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    • 2011
  • 최근 전 세계 곳곳에서 폭발적으로 확산되고 있는 소셜컴퓨팅(Social Computing)은 정치, 경제, 사회, 문화 동 우리의 삶의 모든 영역에서 실로 지대한 영향을 미치고 있다. 웹 2.0을 기반으로 소셜협업, 소셜 퍼블리싱, 소셜 피드백 등 다양한 유형의 서비스가 제공되고 있으며, 향후 소셜 커넥션이나, 증강 현실, 위치기반서비스 등 더욱 발전된 형태의 진화된 소셜 컴퓨팅 서비스가 이루어질 것으로 기대된다. 그러나 흔히 SNS(Social Network Service), 또는 소셜 미디어 등으로 표현되는 네트워크를 이용한 이와 같은 서비스는 아직 그 정확한 개념과 특징이 구체적으로 정의된 것은 아니며, 이와 관련된 체계적인 연구도 부족한 형편이다. 특히 소셜 컴퓨팅의 비즈니스 활용, 특히 국제무역에서의 수용가능성에 대한 연구는 거의 이루어지고 있지 않은 형편이다. 본 연구는 이러한 문제 인식 하에 흔히 SNS, 소셜 미디어 등으로 표현되는 소셜 컴퓨팅(Social Computing)의 개념과 특징, 그 종류를 정리하고, 비즈니스, 특히 국제무역에서 이를 활용하는 수용 가능성에 대한 고찰을 목적으로 하고 있다.

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사회복지관 무료급식서비스 이용 노인의 특성 및 만족도에 관한 연구 : 충청북도를 중심으로 (A Study for Food Service Utilization and Service Satisfaction of the Elderly Participants)

  • 정순둘;한경희;박정숙
    • 한국사회복지학
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    • 제47권
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    • pp.310-333
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    • 2001
  • The purposes of this research were 1) to investigate the characteristics of the meal service participants; 2) to evaluate the food service utilization of the elderly; 3) to identify major factors that affect food service satisfaction of the participants in Chungchongbuk-Do. For doing this, 309 subjects were selected and the survey research method was adopted. The characteristics of the meal service participants were similar to the characteristics of general elderly population in Korea. The public assistant recipients were under representative in this sample, that is, most of elderly people who participated in meal service consisted of non public assistant recipients. It meant that meal service was not provided to low-income elderly people. The health status of the elderly people was stable to be able to attend to the meal service organizations. The most important reason to use a meal service was to see their friends. It showed that meal services played an important role to provide support systems to the elderly people in community. Thus, meal services should be provided to the elderly people with social services. In order to analyze the factors influencing food service satisfaction, multiple regression analysis was employed. The results showed that physical activity, contact with friends who met in meal service program, and the number of social services were the important variables to predict meal service satisfaction in this study. These findings contributed to a better understanding of developing a meal service planning. Several improvement strategies were recommended to provide effective meal services. First, socio-economical characteristics of the elderly should be considered to provide appropriate services. Second, meal services should be provided to the elderly people with social services. Third, home delivery meal services should be available to the home-bound elderly.

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주거복지에 대한 사회복지업무 종사자의 의식조사 연구 (Perception on Housing Welfare of Social Welfare Practitioners)

  • 김영주;김미희;박남희
    • 한국주거학회논문집
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    • 제21권6호
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    • pp.119-129
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    • 2010
  • The purpose of this study was to identify perception on housing welfare of social welfare practitioners. Specific research interest was focused on the area of housing welfare services and necessity, problems when execute housing welfare services, and activating strategy of housing welfare. For the research purpose, questionnaires were distributed to 537 people who work in the field of social welfare including social welfare officials in local government authorities and social workers at community welfare centers nationwide by mail and e-mail and 405 questionnaires were analyzed using SPSS 15.0 program. Respondents thought that the supply of public rental housing was the most important service to promote housing welfare. They also indicated the most serious problem was the lack of budget and housing welfare services and programs. As main reasons of local government's passive attitude toward housing welfare services and programs, respondents mentioned low interest level of housing welfare and lack of housing welfare education. Most of the respondents agreed the necessity of introducing the curricula related to housing welfare and expected to spread interest toward housing welfare in the field of social welfare.

영국 사회서비스 담론 분석 -두 개의 축에 따른 네 가지 지형- (An Analysis of Social Service Discourses in Britain -Four Areas by Two Axes-)

  • 김보영
    • 한국사회복지학
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    • 제64권1호
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    • pp.299-324
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    • 2012
  • 2007년 바우처 사업 실시 등 사회서비스가 재정, 공급자, 서비스 등에서 다각적으로 확대되는 가운데 이 과정에서 도입된 선택과 경쟁을 중심으로 한 시장적 접근에 논란이 집중되고 있다. 하지만 이는 한편으로 공급자 중심에서 이용자 중심으로 이동을 의미하기도 하며 이것은 국제적으로 나타나는 흐름이기도 하다. 따라서 본 연구에서는 다양한 사회서비스의 역사적 발전을 경험한 영국에서 나타났던 사회서비스 담론을 문헌 연구를 바탕으로 역사적 분석을 하였다. 이 분석에서 공급자 중심에서 이용자 중심으로 이동하는 사회서비스 담론의 흐름이 집합주의와 개인주의라는 또 다른 축으로 구분되고 있음이 나타났다. 사회서비스 담론을 가르는 이 두 개의 축은 우리나라 사회서비스 논의에 이론적인 기여를 할 수 있을 것이다.

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