• Stress
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• v.26 no.4
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• pp.340-349
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• 2018

Background: The purpose of this study was to examine the moderating effect of resilience and social support to analyze that call center consultants' emotional labor impacts on the burnout. Methods: A survey questionnaire was conducted to people who work at call center in Gwangju and Deagu. The data from 444 were analyzed. Results: The result from the hierarchical multiple regression is as follows. First, deep acting decreased burnout, but surface acting of emotional labor increased burnout. Also, frequency of emotion display, variety of emotion required to be expressed and attentiveness to required display rules increased burnout. Second, Resilience had moderating effect between deep acting and burnout. Third, the moderate effect of interaction of social support from leader with surface action was found at burnout. Also, moderating effect of social support from leader were shown in frequency of emotion display with burnout and attentiveness to required display rules with burnout. Fourth, social support from colleague did not have buffering effect on emotional labor and burnout. Conclusions: It is expected that the moderator variables identified in this study can be used for prevention and treatment of burnout caused by emotional labor.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.6
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• pp.308-314
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• 2016

The aim of this study was to identify the factors affecting the social welfare of students and the Career Stress. This study verified the complete model equation through the structure. The differences between the groups according to gender were significant. Majors Satisfaction, Career adaptability, Career Identity, Employability, ego-resilience, and Career Stress were used as variables. From the Gwangju Regional Social Welfare, 246 people were college students. The analysis was performed using Structural Equation Modeling with Latent mean analysis. The Male and Female's Majors Satisfaction, Career adaptability, Career Identity, Employability, ego-resilience, and Career Stress were similar. The impact on the path of ego-resilience and Career Stress was also similar. The Female group had a stronger impact than the ego-resilience and Career Stress Male. The Social Welfare of Students Majors Satisfaction, Career adaptability, Career Identity, Employability, ego-resilience Career Stress were different in the male and female groups.

• The Journal of the Korea Contents Association
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• v.20 no.5
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• pp.570-584
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• 2020

The objective of this study is to verify the relationship between the factors involved in the education program to support foreign students to adapt to Korean society and their ego-resilience and social adaptation. The survey was conducted on students attending universities and graduate schools in Seoul and Gyeonggi Province, and the analysis was conducted using the SPSS 25.0 and AMOS 25.0 statistical program. The main results are as follows. First, the participation frequency, class satisfaction and teacher satisfaction among the factors involved in education programs to support foreign students were found to have a significant effect on ego-resilience. Second, the ego-resilience of foreign students is found to have a significant effect on Korean society adaptation. Third, among the factors involved in education programs to support foreign students, only the participation period factors have a significant effect on social adaptation. Fourth, there was a mediating effect of ego-resilience in the relationship between participation factors and social adaptation of foreign students. This means that the frequency of participation in education programs, satisfaction in class, and teacher satisfaction were found to have a positive effect on adaptation to Korean society through the ego-resilience.

• Journal of the Korean Society of School Health
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• v.31 no.1
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• pp.18-28
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• 2018

Purpose: The purpose of this study was to investigate the factors that influence ego-resilience among adolescents who have experienced abuse by parents in South Korea. Methods: This correlational study used the 4th year cross-sectional data of the seventh-grade middle school students who participated in the Korean Children and Youth Panel Survey (KCYPS) in fourth grade. Data analysis was performed by using SPSS/WIN 23.0 program, which included descriptive statistics, Pearson's correlations coefficient, and hierarchical regression. Results: The results of the hierarchical regression of model 5 revealed that the quality of peer relations played the most significant role in predicting ego-resilience of abused adolescents, followed by self-identity. Also, self-esteem, the quality of teacher-student relationships, excessive expectations from parents, and community awareness had a significant impact on the variance of self-resilience in abused adolescents. This regression model explained 42% of the variance. Conclusion: This study showed that ego-resilience, an asset and resource to help adolescents overcome adverse effects of abuse, was influenced by social environment as well as individual factors. In addition, social support from peers and teachers had greater influence on ego-resilience than support from family members. Thus, the factors identified in this study need to be considered in programs designed to improve ego-resilience as well as in policies for abused adolescents.

• The Journal of Korean Society for School & Community Health Education
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• v.14 no.2
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• pp.29-45
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• 2013

Objectives: The purpose of this study was to identify relationships between experiential activity, ego-resilience, sense of community, and school life adjustment of middle school students and to provide the basic data that can contribute to the activation of experiential activities. Methods: 2,351 middle school students of panel survey conducted by National Youth Policy Institute were used in the final analysis. The structural equation model(SEM) was carried out to analyze structural relationships between experiential activity and ego-resilience, sense of community, and school life adjustment of the youth. IBM SPSS Statistics 20.0 and IBM SPSS AMOS 20.0. were used for the analysis of all data. Results: Experiential activities had a statistically significant positive effect on ego-resilience(p<0.001), school life adjustment(p<0.05), and the sense of community (p<0.001). Especially experiential activities acted on ego-resiliency, a sense of community, school life adjustment as an important parameter. Sense of community also showed to be an important mediating role between ego-resiliency and school life adjustment. Conclusions: In order to maximize the effectiveness of experiential activities, it is necessary to build the community networking enough to take full advantage of community resources and develop various experiential activities to meet the needs of youth and social change.

• Korean System Dynamics Review
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• v.15 no.3
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• pp.61-79
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• 2014

This paper deals with system thinking in the resilience of the SES (Social-Ecological Systems) around Mt. Gariwang, located in Jeongseon County, Gangwon Province, in particular with the disturbance that a new ski slope is planned to be built for the PyeongChang 2018 Winter Olympic. It first performs a literature survey and newspaper article search to summarize the controversy with regards to credible environmental and socio-economical impacts of the plan, and then elaborates a series of CLDs (Causal Loop Diagrams) to infer the dynamics of the impacts. The results imply that the natural restoration seems to be hard because the development activities can cause a great deal of damage to the ecosystem mainly due to soil degradation and the mitigation of icy valley effects with water exploitation for making artificial snow and so on. Moreover most of the households near the planned site seem to leave with land compensation, thus more policy efforts are needed to enhance the resilience of the ecosystem and the nearby society based on ecotourism.

• International Journal of Advanced Culture Technology
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• v.7 no.4
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• pp.145-155
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• 2019

The strength or resilience of refugees is a less emphasized area as the discourse in refugee mental health study mainly weighs on pathologizing the effects of refugee experiences. Within the lenses of strength and resilience, this study explored how refugees and asylum seekers, who experienced violence and loss, coped with trauma and hardship in their newly established lives in South Korea. In this study we analyzed survey data collected from 100 participants (55 asylum seekers and 45 refugees) through open-ended questions. We analyzed narratives for both content and form and provided evidence for factors that reflect coping strategies used by participants to overcome their life adversities. The findings gave rise to; (a) character traits like strong religiosity, personal determination, patience to forbear, hopefulness, and peaceful acceptance of current circumstance; (b) relationships, in the sense of meaningful strong bonds within family members and the instinctive personal resourcefulness to utilize support resources within and outside of their communities; (c) learned skills after migraing to korea; (d) knowledge sets in how to get by in korea; (e) personal talents, and (f) extra abilities that gave power to pass socio-economic difficulties. The findings underscore the importance of considering the strength-based approach either in discussing resilience or intervention. Our approach will allow practitioners to acknowledge that refugees and asylum seekers potentially have a unique set of strengths and abilities that they rely on to overcome their immediate and future problems. It will also guide practitioners as they devise their intervention schemes.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.9
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• pp.395-402
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• 2017

This study examinedthe adaptive flexibility of North Korean adolescent defectors in order to examine how they should see themselves and cope with various situations, and analyzedthe effect of their resilience on their self-esteem and social problem-solving ability. The study subjects were 223 North Korean adolescents (10 - 25 year olds) living in South Korea. Data analysis was conducted using SPSS 23.0 and AMOS 23.0 statistical programs. The study results showed that the resilience of North Korean adolescents had a statistically significant effect on their self-esteem and social problem-solving ability. In particular, resilience had a high correlation with self-esteem, and self-esteem had a high correlation with social problem solving ability. In addition, self-esteem was the mediating factor between resilience and social problem-solving ability. The self-esteem of North Korean adolescent defectors played a particularly important role. Therefore, professional protection and support should be provided with the help of related experts such as youth leaders and counselors who would be able to enhance the self-esteem of North Korean adolescent defectors.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.60-76
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• 2018

The objective of this study was to determine the effects of self-differentiation and ego-resilience on service maladjustment behaviors of Social Service Agent. To achieve this, we chose these research questions. To verify these research questions, data were collected by distributing 470 questionnaires to Social Service Agent serving in service organizations located in Seoul. Four hundred twenty-seven surveys were used for statistical analysis. The results of this study are as follows: First, Social Service Agents were shown to generally adjust well to service, as self-differentiation and ego-resilience were slightly higher than the median, while service maladjustment behavior was slightly lower than the median. Second, when the effects of sociodemographic characteristics, self-differentiation and ego-resilience on service maladjustment behavior were studied, all values of sociodemographic characteristics, self-differentiation and ego-resilience affected all lower factors of service maladjustment behavior with significance. For social withdrawal, the effectiveness of interpersonal relations, optimistic attitude, and the degree of family regression had a negative correlation, and emotional divorce, education level, and term of service had a positive correlation. The degree of family regression, anger management, and cognitive function vs. emotional function had a negative correlation with hyperactivity while self unity had a positive one. Family regression, cognitive function vs. emotional function, anger management, and family's economic level negatively correlated with aggression. Family regression, optimistic attitude, cognitive function vs. emotional function, family's economic level and term of service had a negative correlation with obsession and compulsion.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.4
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• pp.463-471
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• 2018

The career stress of college students is a more serious problem caused by the difficulty of finding a job these days, and various management strategies are needed. The purpose of this study was to investigate the effects of part-time job experience, social support, and ego-resilience on career stress in order to suggest ways to manage career stress. The subjects were 457 college students. Multiple regression analysis was used. First, there were no significant differences in ego-resilience, social support, and career stress according to the experience of part-time job. However, employment pressure, a sub-scale of career stress, was higher among college students who had part-time jobs. Second, the experience of part-time work had a significant effect on career stress. College students without a part-time job showed higher career stress than those who had. Third, the effect of social support on career stress was more effective for college students who did not have part-time jobs. Fourth, ego-resilience showed no effect on career stress. However, an interaction effect between the part-time job experience and gender was found. Based on these findings, college students without part-time work experience should be offered counseling management through social support and a program is needed to enhance ego-resilience in female students.