• Title/Summary/Keyword: social engagement

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Positive ageing: A conceptual framework

  • Sik Hung Ng;Jean Woo;Alex Kwan;Alice Chong
    • Korean Journal of Culture and Social Issue
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    • v.12 no.5_spc
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    • pp.29-43
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    • 2006
  • With longevity (75 years plus and still increasing) now commonly achievable, the new challenge for individuals and society is less concerned with adding more years to life, though that remains important, and more with adding life to years. To explore the quality of long life more fully, a concept broader than healthy ageing or active ageing is needed. For this purpose, the present article describes a framework of Positive Ageing, also known as Successful Ageing, which views the quality of long life as comprising good health, physical and cognitive functional independence, and meaningful engagement with life. Narrowly defined, it refers to old people ageing well in all these aspects. More broadly defined, it refers to ageing well from midlife on. The framework also identifiesvariables that may affect the process of ageing positively. These variables include the social-cognitive styles of control, humour and future-time perspective on the one hand, and on the other hand, resources based on finance, social network and lifestyle.

Exploring Sweepstakes Marketing Strategies in Facebook Brand Fan Pages (페이스북 브랜드 팬 페이지의 경품 이벤트 마케팅 전략에 관한 탐색적 연구)

  • Choi, Yoon-Jin;Jeon, Byeong-Jin;Kim, Hee-Woong
    • The Journal of Information Systems
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    • v.26 no.2
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    • pp.1-23
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    • 2017
  • Purpose Facebook is a social network service that has the highest number of Monthly Active Users around the world. Hence, marketers have selected Facebook as the most important platform to get customer engagement. With respect to the customer engagement enhancement, the most popular and engaging post type in the Facebook brand fan pages related to what was usually classified as 'sweepstakes'. Sweepstakes refer to a form of gambling where the entire prize may be awarded to the winner. Which makes customers more engaged with the brand. This study aims to explore sweepstakes-oriented social media marketing approaches based on the application of big data analytics. Design/methodology/approach we collect sweepstakes data from each company based on the data crawling from the Facebook brand fan pages. The output of this study explains how companies in each category of FCB grid can design and apply sweepstakes for their social media marketing. Findings The results show that they have one thing in common across the four quadrants of FCB grid. Regardless of the quadrants, most frequently observed type is 'Simple/Quiz or Comments/Quatrains [event type of sweepstakes] + Gifticon [type of reward prize] + Image [type of message display] + No URL [Link toother website] +Single-Gift-Offer [type of reward prize payment]'. So, if the position of the brand is hard to be defined by the FCB grid model, then this general rule can be applied to all types of brands. Also some differences between the quadrants of the FCB grid were observed. This study offers several research implications by analyzing Sweepstakes-oriented social media marketing approaches in Facebook brand fan pages. By using the FCB grid model, this study provides guidance on how companies can design their sweepstakes-oriented social media marketing approaches in the context of Facebook brand fan pages by considering their context.

The Differential Impacts of Positive and Negative Emotions on Travel-Related YouTube Video Engagement (유튜브 여행 동영상의 긍정적 감정과 부정적 감정이 사용자 참여에 미치는 영향)

  • Heejin Kim;Hayeon Song;Jinyoung Yoo;Sungchul Choi
    • Journal of Service Research and Studies
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    • v.13 no.3
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    • pp.1-19
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    • 2023
  • Despite the growing importance of video-based social media content, such as vlogs, as a marketing tool in the travel industry, there is limited research on the characteristics that enhance engagement among potential travelers. This study explores the influence of emotional valence in YouTube travel content on viewer engagement, specifically likes and comments. We analyzed 4,619 travel-related YouTube videos from eight popular tourist cities. Using negative binomial regression analysis, we found that both positive and negative emotions significantly influence the number of likes received. Videos with higher positive emotions as well as negative emotions receive more likes. However, when it comes to the number of comments, only negative emotions showed a significant positive influence, while positive emotions had no significant impact. These findings offer valuable insights for marketers seeking to optimize engagement strategies on YouTube, considering the unique nature of travel products. Further research into the effects of specific emotions on engagement is warranted to improve marketing strategies. This study highlights the powerful impact of emotions on viewer engagement in the context of social media, particularly on YouTube.

The Impact of Leader-Member Exchange of Employees in Shipping and Port Companies on Customer Orientation: The Dual Mediating Effect of Psychological Empowerment and Job Engagement (해운·항만 종사자의 리더-구성원 교환관계가 고객지향성에 미치는 영향: 심리적 임파워먼트와 직무열의의 이중 매개효과)

  • Cho, Sok-Jung;Jeon, Jeong-Ho;Li, Yi-Ran;Lee, Jong-Min
    • Korea Trade Review
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    • v.44 no.5
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    • pp.65-92
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    • 2019
  • The purposes of this study are to examine the impact of LMX on psychological empowerment, job engagement, and customer orientation, and to analyze the dual mediation effect of psychological empowerment and job engagement. To conduct this study, we used 333 questionnaires collected by members of domestic companies and organizations. Analyses results are as follows: First, LMX has no positive effect on customer orientation. Second, in the relationship between LMX and customer orientation, psychological empowerment and job engagement play a mediating role. Third, in the relationship between LMX and customer orientation, psychological empowerment and Job Engagement play a dual mediating role. The results of this study suggest the following implications. The theoretical implication is that this study once again confirmed behavior patterns such as cognition, emotion, attitude, and behavior of members in the organization. In addition, this study contributes to the literature by explaining that these behavior patterns by way of social exchange theory. The practical implication is that this study confirmed that members in the management field need to utilize a customer orientation in order to achieve the organization's goal efficiently and effectively.

Impact of Teamwork on Employee Engagement in Primary and Secondary schools: The Nigerian Experience

  • SHODEINDE, Adekunle Daniel;KUSA, Nanfa Danjuma;ODUMU, Ato Victor;IJEPE, Eleojo Anna
    • Fourth Industrial Review
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    • v.2 no.2
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    • pp.47-60
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    • 2022
  • Purpose - The purpose of this study is to investigate the role of Teamwork on Engagement among employees of private primary and secondary schools in Plateau State, Nigeria using the dimensions of Teamwork, which are Communication, Leadership, Team Structure, Situation Monitoring, and Mutual Support on Employee Engagement. Research design, data, and methodology - To analyze the relationship among the variables, the study adopted the descriptive and explanatory research design, and a cross-sectional survey method using a survey questionnaire containing 29 items, with a 5-point Likert scale. The samples of 274 employees (both academic and non-academic) were selected using a simple random probability sampling technique. Multiple Regression was used to analyze data with the aid of the statistical package for social sciences (SPSS version 23.0). Result - This shows that Communication, Leadership, and Situation Monitoring have a positive and significant relationship on Employee Engagement, while Team Structure and Mutual Support show a negative direction but still maintained a significant relationship. Conclusion - The management of private primary and secondary schools should pay attention to Communication, Leadership, Team Structure, Situation Monitoring, and Mutual Support among their employees to promote Employee Engagement in the workplace. It also recommends that future studies should be carried out in other sectors.

The Effects of Flipped Learning Applied to Home Economics Education on Academic Engagement, Self-Directed Learning Ability and Social Interaction of Middle School Students (가정교과에 적용한 거꾸로 수업이 중학생의 수업참여도, 자기주도학습능력 및 사회적 상호작용에 미치는 효과)

  • Cho, Hee-su;Jang, Yoon-Ok
    • Journal of Korean Home Economics Education Association
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    • v.28 no.4
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    • pp.1-20
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    • 2016
  • This study aims to investigate the effects of flipped learning applied to home economics education on improving middle school students' academic engagement, self-directed learning ability and social interaction. The subjects of this study were 129 third-grade students in middle school. To verify the effects of flipped learning adequately, 129 middle school students divided into two groups have participated in the study over a course of nine weeks. One group was taught in the traditional instructed learning method while the other one in the flipped learning methods. The two groups were taught in 13 sessions in total once or twice a week, and each session took 45 minutes. For pretest and post test, the questionnaire consisting of academic engagement scale, self-directed learning scale and social interaction scale were used. To analyze data, ANCOVA was used to examine significant differences between two groups. The main results of this study were the following : First, students who participated in flipped learning are more improved than those who participate in instructed learning in academic engagement. Second, students who joined in flipped learning are much more improved than those who joined in instructed learning in self-directed learning ability. Third, students who join in flipped learning were much more improved than those who joined in instructed learning in social interaction.

The Effects of Past Success on Performance: The Mediating Role of Self-Efficacy, Burnout, and Engagement (과거성공이 성과에 미치는 영향 : 자아효능감, 소진, 몰입의 매개역할을 중심으로)

  • Im, Chang-Hee
    • Management & Information Systems Review
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    • v.29 no.1
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    • pp.49-78
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    • 2010
  • Traditionally, self-efficacy, burnout and engagement are defined as work related states of mind, and formally speaking, students are not employees. But, we assume that from a psychological perspective, student core activities can be considered work. Therefore, based on SCT(social cognitive theory), we examine the mediating role of self-efficacy in the prediction of student burnout and engagement, and also the mediation of burnout and engagement between self-efficacy and performance(GPA). There is no research to date wether there would be mediating role of these variables between past success and performance. These effects were analysed in the context of mediating role of the variables in a university in a sample of 438 students. This study utilized a convenience sample drawn from various major scholar area. Results of structural equation modeling analyses were consist with a full mediation model in which academic past success predicts self-efficacy, which in turn, predicts student burnout and engagement. Also our proposed model showed that burnout and engagement are partial or full mediating variables between self-efficacy and performance. Our study's findings provide evidence that engagement fully accounted for the relationship between self-efficacy and performance, and burnout partially explained the relationships. These findings aligns with the general theorizing supported by JD-R model and SCT(social cognitive theory). More specifically, it builds on the JD-R literature as it tests one of the proposed mechanisms in the relationship between job resources and work engagement. Implications of study are discussed, together with limitations and suggestions for future research.

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An Empirical Investigation into How to Use Visual Storytelling for Increasing Facebook User Engagement

  • Kim, Yu-Jin
    • Science of Emotion and Sensibility
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    • v.20 no.3
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    • pp.23-38
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    • 2017
  • In order to identify effective approaches for creating more viral Facebook posts, this research conducted an empirical content analysis of leading Korean brands' Facebook fan-pages (Samsung Mobile, SK Telecom, Kia Motors, and POSCO). Their distinctive visual storytelling and communication patterns were investigated as effective user engagement triggers. Through analysis of the research results, it was statistically proved that the different industrial attributes of the four brands, which are primarily characterized by their product (or service) types, affect their Facebook posting patterns by showing different engaging rates (measured by like, comment, and share metrics). In addition, the user engagement rates of the posts were influenced by their visual storytelling factors (i.e. ad objective, value scale, and visual media types). In line with these statistical findings, the distinctive visual storytelling strategies of the four brands were identified. Moreover, competitive and uncompetitive visual storytelling tactics were suggested according to the ad objectives and visual media types on Facebook.

The Effects of CSR(Corporate Social Responsibility) on Corporate Evaluation of the Public Sector (공기업의 사회적 책임 활동이 소비자의 기업 평가에 미치는 영향)

  • Kang, Yeong Seon;Lew, Joon Yeol;Seo, Yu Mi
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.155-170
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    • 2015
  • This study examines whether CSR (corporate social responsibility) activities of the public sector affect on its corporate evaluation in their perspective of consumers. Both public and private sectors are being encouraged to conduct the CSR activities in the four dimensions of economic, legal, ethical, and philanthropic responsibility. While many previous studies have examined the relationship between CSR and corporate's business performance, these studies focus on the private companies, not the public sector. In this paper, we offer a consumer-side study about the effect of CSR on the corporate evaluation on the public sector. The purpose of this study is to understand the effect of fit of CSR activity, perceived engagement, and perceived authenticity on the consumer's corporate evaluation of the public sector. We conducted two quasi-experiments involving 223 respondents using the actual CSR cases of two Korean public sectors. As a result, consumer's perception of engagement and authenticity about the CSR of public sector affects the corporate evaluation in a positive way. The 3-way interaction effect among fit of CSR activity, perceived engagement, and perceived authenticity was significant in corporate evaluation. To achieve successful CSR of the public sector, the public organizations need to increase the communication with their consumers and to implement the strategic CSR activities which can improve the consumer's perception of authenticity about CSR.

An Effect of CSR Engagement on Brand Image in the Food Service Industry (푸드서비스 산업에서 CSR의 참여 효과가 브랜드 이미지에 미치는 영향)

  • Xue, Jiyu;Kim, Changsik;Ham, Sunny
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.1
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    • pp.157-172
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    • 2019
  • The purpose of this study was to explore the moderating effect of food safety scandals on the relationship between food company's Corporate Social Responsibility(CSR) engagement at different levels and brand image in the Chinese dairy company context. In addition, this study also examined the mediating effect of brand image on CSR engagement and consumer loyalty. The study adopted a $2{\times}2$ between-subjects experimental design using scenarios. Four scenarios provided a mixed combination of yes or no cases for food safety scandal, and high or low cases for a dairy company's CSR engagement. In this study, survey was used to collect data from Chinese consumers. Of these, 377 valid data were collected from a sample of average Chinese consumers over the age of 20, collected through the internet. The results show that CSR engagement at different levels has a significant effect on brand image and food safety scandal has a significant moderating effect on the relationship between the two. This study expanded the previous study on the sensitivity of consumers to CSR activities in eastern China. At the same time, according to the results of the study, different CSR engagement of food enterprises does have a significant impact on brand image and consumer loyalty. In particular, high CSR engagement reduces negative impact on brand image through the moderating effect of food safety scandals. Therefore, for food business managers, actively participate in CSR activities, and actively enhance the engagement has a significant influence on the management of brand image.