• 제목/요약/키워드: social consumers

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한국기업 이미지가 중국 소비자들의 한국제품 평가 및 행위적 반응에 미치는 영향 -북경지역과 삼성/농심제품을 중심으로- (The Effect of Korean Company Image on the Chinese Consumers' Evaluation of Korean products and Behavioral Responses -In terms of Beijing region and Samsung/Nongshim product-)

  • 윤성환
    • 국제지역연구
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    • 제13권1호
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    • pp.189-217
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    • 2009
  • 본 연구는 중국 소비자를 대상으로 소비자와 기업 간의 동일시정도가 한국제품에 대한 평가와 소비자의 행위적 반응에 미치는 영향에 대하여 알아보고 있다. 또한 기업-소비자 동일시에 영향을 미치는 요인들로 기업의 능력과 기업의 사회적 책임이행이라는 두 가지 기업이미지 변수를 선정하고 이들이 기업-소비자 동일시 정도에 미치는 차별적인 영향도 구조방정식 모형을 통하여 함께 분석하고 있다. 실증분석 결과를 요약하면 다음과 같다. 첫째, 기업의 능력과 기업의 사회적 책임이행은 전반적으로 기업-소비자 동일시에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 한국기업에 대한 중국 소비자들의 기업-소비자 동일시는 한국제품에 대한 평가에, 한국제품에 대한 호의적인 평가는 중국 소비자들의 행위적 반응에 모두 긍정적인 영향을 미치는 것으로 나타났다. 이러한 연구결과는 앞으로 중국시장에 진출한 한국기업들이 장기적이고 지속적인 소비자와의 관계를 유지하기 위하여 기업의 능력을 높이는 것도 중요하지만 기업의 사회적 책임을 충실히 이행하는데 더 많은 노력을 기울여야 함을 시사한다.

사회적 책임활동에 대한 참여평가가 브랜드 동일시 및 구매가치지각에 미치는 영향과 조절초점의 조절효과 (The Effect of Evaluation for Participation in Fashion Brand CSR on Brand Identification and Perceived Purchase Value According to Regulatory Focus)

  • 윤남희;최미영
    • 한국의류학회지
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    • 제34권9호
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    • pp.1515-1526
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    • 2010
  • Consumer expectations for ethical businesses have become increasingly high in recent years; the fashion industry is working to implement greater corporate social responsibility (CSR). This study establishes the effects of the evaluation for participation in fashion brand CSR on perceived purchase values. In particular, the process for the evaluation for participation that affect the perceived purchase value through consumer-brand identifications (personal/social) was verified and how the consumer regulatory focuses would influence this process was identified. For this study, an on-line survey was conducted that included a series of filtering questions that measured the level of social concern of respondents. Valid data from 505 female consumers were analyzed for the structure equation modeling. The empirical results suggested that the evaluation for participation in fashion brand CSR positively affected the two dimensions of consumer-brand identification; personal identification and social identification. In addition, consumer-brand identification played a role as a mediating variable in the path to influence the perceived purchase values of CSR brands. Lastly, there were differences in reactions to CSR activities by consumer groups with different regulatory focuses. The effect of the evaluation for participation in fashion brand CSR was shown to be higher for consumers with promotion focuses than on consumers with prevention focuses. The results of this study will help fashion companies understand the importance of the consumer participation in CSR by having consumers participate in ethical consumption.

패션관련 SNS 이용동기가 사회비교 및 패션제품 구매행동에 미치는 영향 - 중국소비자를 중심으로 - (The Effect of Fashion-Related SNS Usage Motivation on Consumers' Social Comparison and Purchase Behavior - Focused on Chinese Consumers -)

  • ;박민정
    • 한국의류산업학회지
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    • 제23권2호
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    • pp.186-199
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    • 2021
  • SNS (social networking service) plays an important role in delivering information regarding fashion brands and providing a space for communication between fashion retailers and SNS users, as well as between users. This study primarily focuses on exploring the relationships among the motivation of SNS users and social comparison, clothing purchasing behaviors and the difference in the relationships according to individual characteristics. An online survey was conducted on Chinese female consumers in their 20's and 30's who had experience in fashion SNS. A total of 297 women completed online survey. The results of the study revealed that: (1) consumers who have stronger motivation of information seeking and interpersonal communication through fashion SNS reached more active upward comparison and peer comparison accordingly; (2) upward comparison had a significant effect on conspicuous consumption and bandwagon, while peer comparison had no significant effect; and (3) the self-esteem of fashion SNS users significantly moderated the effect of social comparison on conspicuous consumption and conformity consumption. This study contributed to expanding the knowledge on the relationships among the motivations of SNS users and social comparison, and shed light on Chinese SNS users' characteristics and purchasing behaviors in the fashion SNS context. This study also provides vital implications to fashion brands and retailers.

지속가능 패션 브랜드 광고의 색채와 표현형식이 소비자의 감정과 인식에 미치는 영향 - 인스타그램 중심으로- (The Effect of Sustainable Fashion Brand's Advertising Color and Expression on Consumers' Emotions and Perceptions - Focus on Instagram -)

  • 강미;고은주;채희주
    • 한국의류산업학회지
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    • 제21권4호
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    • pp.432-451
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    • 2019
  • Companies and brands that practice sustainability pay attention to New Media due to its ability to build a sustainable relationship between companies and consumers. The need for research on specific roles, characteristics, and social media effects on eco-friendly advertising has had rapid growth in marketing programs for sustainable activities especially shown through social media. Information about sustainable fashion has spread to consumers through social media, and multifarious efforts have been made to attract the attention of youth. Despite the dramatic increase in eco-friendly marketing through social media as a part of sustainability, there is a lack of research on the major influences of emotional factors such as ad color and expression in social media. In this context, it is meaningful to identify relationships between emotional responses, advertising value and consumer behavior of sustainable fashion brands in Instagram and implement a suitable advertising type (color vs expression) for consumers. We used 366 responses for the final analysis. Data were analyzed by factor analysis, structural equation modeling using SPSS 18.0 and AMOS 18.0. The results of this study suggest that emotional responses, advertising value have a significant effect on the flow. This study expands on a previously limited research field by verifying consumer responses to image advertising on Instagram, rather than general sustainable fashion marketing. The study results also provide meaningful implications for a relation formation between customers and fashion brands vis-${\grave{a}}$-vis sustainable social media marketing.

브랜드 액티비즘의 구현방식 연구: 브랜드 담당자의 심층 인터뷰를 중심으로 (Studies on Executions of Brand Activism: Focused on In-depth Interviews with Brand Managers)

  • 박하영;이철한
    • 한국콘텐츠학회논문지
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    • 제21권10호
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    • pp.194-203
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    • 2021
  • 코로나 바이러스의 확산으로 인한 불확실성의 시기를 겪으며 소비자들은 예전보다 기업에 대해서 적극적인 사회공헌활동을 요구하게 되었다. 즉, 기업 브랜드에게 공익 추구 성향을 기대하는 경향이 두드러지고 있다. 소비자들은 사회공헌활동에서 한단계 넘어서서 회사가 사회문제라고 인식하는 것에 대해서 적극적으로 해결하려 하고 이를 추구하는 브랜드에 대해서 적극적인 지지와 소비의사를 나타내자 기업들도 이에 화답하여 브랜드 액티비즘(brand activism)이라는 새로운 사회적 마케팅을 적극적으로 시도하고 있다. 부연하면, 기업들은 브랜드 자체를 하나의 인격체로 설정하여 이슈가 되는 사회문제에 대해서 해결방식을 제시하고 지지를 이끌어내는 브랜드 전략을 사용한다 하겠다. 이번 연구에서는 브랜드 액티비즘 관련 브랜드 캠페인 수행 경력이 있는 다섯명의 브랜드 담당자와 인터뷰를 통해서 브랜드 액티비즘이 가장 잘 나타나있는 사례를 선정하고 이에 대해서 어떠한 특징이 소비자의 적극적인 지지를 이끌어냈는지에 대해서 논의하였다. 그 결과, 소상공인에 대한 지원, 인종차별 반대, 젠더 다양성과 평등, 지속가능성의 특징이 도출되었다.

기업의 사회적 책임에 대한 소비자의 지식이 제품브랜드의 평가에 미치는 영향에 관한 연구: 중국 소비자를 중심으로 (The Influence of Consumers' Knowledge for Corporate Social Responsibility on Brand Evaluation: Focusing on Chinese Consumers)

  • 박경신;이수영;박선래
    • 지식경영연구
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    • 제12권5호
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    • pp.89-100
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    • 2011
  • Both industrial interest and academic research are increasingly focusing on the need to institute a business environment whereby Corporate Social Responsibility (CSR) assumes a major role. It is suggested that four kinds of responsibilities constitute total CSR: economic, legal, ethical, and philanthropic responsibilities. Consumers tend to obtain positive perceptions toward the companies which collectively or partially fulfill these responsibilities. Moreover, the company image transfer process is the influence of consumer attitudes toward certain brands on overall evaluation of the company. To understand the image transfer process, we examine the influence of CSR level evaluation on overall brand evaluation in China, where active competitions among global brands exist.

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역할완화소비와 선행변수 (Antecedents of Role-Relaxed Consumption)

  • 전경숙;박혜정
    • 한국의류학회지
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    • 제34권7호
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    • pp.1078-1086
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    • 2010
  • This study verifies the validity of the role-relaxed consumption scale developed by Kahle (1995b) for Korean consumers. This study also tests a model that includes consumer susceptibility to interpersonal influence along with attention to social comparison information as antecedents and their relationships. Data were gathered by surveying university students in Seoul, Korea, using convenience sampling, and 600 questionnaires were used in the statistical analysis. Correlation analysis, factor analysis, ANOVA and path analysis were conducted in order to analyze the data. It was proved that the role-relaxed consumption scale was effective for Korean consumers. A path analysis showed that consumer susceptibility to interpersonal influence and attention to social comparison information influence role-relaxed consumption.

패션 소비자의 환경가치가 친환경 패션제품 구매만족도 및 재구매의도에 미치는 영향 (The Effect of Environmental Values of Fashion Consumers on Purchase Satisfaction and Repurchase Intention of Eco-friendly Fashion Products)

  • 홍병숙;이은진;주영주
    • 한국의류산업학회지
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    • 제12권4호
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    • pp.431-438
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    • 2010
  • This study analyzes how the environmental values of fashion consumers influence the purchase satisfaction and repurchase intention of eco-friendly fashion products. The survey was conducted from June $1^{st}$ to $30^{th}$ in 2009, and 343 responses were used in the data analysis. The statistical analysis methods were frequency analysis, factor analysis, reliability analysis, and multiple regression analysis. The results show that the environmental values is classified by environment conservative value, economical value, social altruistic value, and egocentric value. The social altruistic value of fashion consumers affects purchase satisfaction of eco-friendly fashion products. The social altruistic value, environment conservative value, and egocentric value affect the repurchase intention of eco-friendly fashion products.

화장품 선택에 있어 SNS 광고속성이 광고태도와 구매의도에 미치는 영향 (The Effect of SNS Advertising Attributes on Advertising Attitudes and Purchase Intentions in Cosmetics Selection)

  • 윤희
    • 한국응용과학기술학회지
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    • 제41권2호
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    • pp.436-446
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    • 2024
  • This study contemplates the effect of social media advertising attributes on consumers' purchasing decisions in cosmetic products. It will serve as basic data for SNS's advertising strategy and marketing that promotes cosmetics sales. This study conducted a survey and went through the analysis process of SPSS v.25.0 statistical program. Frequency analysis, exploratory factor analysis, descriptive statistical analysis, correlation analysis, and regression analysis were conducted to analyze that informativity, reliability, entertainment, interactivity, and disturbance among SNS advertising attributes were used as effective advertising strategies, which had a positive effect on consumers' purchasing decisions. Therefore, in the cosmetics industry, it is necessary to seek strategies to actively utilize marketing in the social media space to promote consumers' purchase needs and to activate purchases.

사회적 기업 형 카페 선택속성의 중요도 및 수행도 분석 (Importance and Performance Analysis of Customers' Selection Attributes for Social Enterprises Type Cafe)

  • 안혜영;백진경;홍완수
    • 한국식품조리과학회지
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    • 제29권6호
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    • pp.637-645
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    • 2013
  • The purpose of this study was to investigate the consumers' selection attributes of social enterprises type cafe by IPA(Importance-Performance Analysis). Data were collected through a self-administered questionnaire by 309 random consumers in several social enterprises type cafes in Seoul and Gyonggi area. The data was analyzed using SPSS windows(ver. 17.0) for descriptive analysis, t-test, one-way ANOVA and factor analysis. The importance of cafe's selection attributes were divided into five factors including 'promotion and menu', 'service quality and atmosphere', 'location', 'taste', and 'brand name'. The mean scores of importance and performance for cafe selection attributes were 4.01 and 3.68 out of 5, showing a significant difference between importance and performance. According to the IPA results of 17 selection attributes for social enterprises type cafe, the selection attributes with relatively low performance but high importance(II quadrant) was 'easy accessibility'. The factor to be improved through the IPA was accessibility factor, showing that the consumers had a low satisfaction compared to the significance of cafe's location.