• 유통과학연구
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• 제10권9호
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• pp.13-21
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• 2012

Purpose - Korean traditional markets are falling behind the times, because they have not met the demands of social changes including: an overall improvement in standards of living, shift in purchasing form and propagation of cars. It is one of the most indigenous and conventional foods of Korea, taking a seat far in the corner of Korean traditional culture. Research design / data / methodology - Korean traditional rice cakes however have their limits. They are produced and sold by independent shop owners who cannot compete with the brand power of franchise organizations. The leadership of adminstration is needed for these shop owners particularly in visual merchandising related to interior design and display. Results - Additionally, the advent of major company-run rice cake cafe adds fresh fuel to the problem in addition to small but luxurious packaging. Small business owners need packaging technology for overall quality improvement of sales of rice cakes. Additional help is needed with the mode of packing to promote sales and win consumer confidence. Conclusions - Further assistance with marketing for seasonal displays is needed as well as teaching business owners how to read graphic data. Regular specialized education for visual merchandising of rice cakes could help independent market owners win the competition against franchise-based organizations.

• 유통과학연구
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• 제10권12호
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• pp.5-11
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• 2012

Purpose - This paper proposes measurement models to evaluate the management performance of small and medium-sized retail businesses on the basis of a trading area analysis that compares their proposed revenue to actual revenue in the trading area. Research design, data, methodology - The study proposes measurement models consisting of five stages, namely: (1) district background survey, (2) customer survey, (3) competitor survey, (4) business district survey, and (5) business performance analysis. Results - To identify business districts easily, this study preferred a minor-adjusted method based on the Euclidean distance, as it is simple to employ for the small and medium-sized businesses. This model was applied to select coffee shops in Daejeon. Results indicated that although the targeted shop was not located in an appropriate location, actual sales were higher than expected. Conclusions - Small- or medium-sized retail businesses face difficulties regarding the economies of scale and brand recognition and must choose an appropriate location to ensure management stability. However, such businesses will find it difficult to evaluate their competitive edge accurately using a trading area analysis.

• 한국프랜차이즈경영연구
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• 제5권1호
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• pp.143-160
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• 2014

본 연구는 창업희망자들이 프랜차이즈 계약 체결 시 우수한 프랜차이즈 본부를 선별하여 판단할 수 있는 자료로 활용하도록 주안점을 두었다. 프랜차이즈 계약과 관련하여 창업자들이 가장 먼저 우려하는 부분은 '과연 내가 선택하는 브랜드가 안전하고, 믿을 만한 것인가' 하는 것이다. 이에 프랜차이즈 본부의 전반적인 현황을 제시하고 있는 정보공개서 분석과 300개 프랜차이즈 가맹점주를 표본으로 조사하였다. 선행연구를 통해 프랜차이즈계약의 결정요인이 도출되었으며, SPSS 18.0을 이용하여 프랜차이즈 계약결정요인이 성별, 업태별, 점포규모별, 소득 간에 차이가 있는지가 분석되었다. 분석 결과, 프랜차이즈 계약 시 가장 중요하게 보는 항목은 영업관리 항목이며, 성별, 점포규모, 소득은 프랜차이즈 계약결정요인에서 유의한 차이가 없었지만, 업태에 따라서는 비용과 교육관리 항목에서 차이가 있는 것으로 나타났다. 본 연구의 결과는 프랜차이즈 본부가 제공하는 정보제공의 수준을 창업자가 판단하여, 프랜차이즈 계약 시 귀중한 자료로 활용하여 성공창업에 도움이 될 것으로 기대된다. 또한, 프랜차이즈 사업자간의 협력적 관계를 더욱 확고히 하고, 이를 통해 중장기적인 비전 제시을 위한 지침이 될 수 있을 것이다. 마지막으로, 본 연구의 결과는 유망하고 우수한 프랜차이즈 본부의 육성과 가맹 사업거래의 공정화에 관한 법률, 가맹사업 진흥에 관한 법률의 제도적 미비점을 보완, 프랜차이즈 분야를 더욱 증진시킬 수 있는 밑거름이 될 것으로 보인다.

• Asia pacific journal of information systems
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• 제12권2호
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• pp.25-44
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• 2002

The internet-based electronic commerce is considered as a new strategic alternative to boost competitiveness for small and medium-sized enterprises(SMEs). However, very little research about them has been reported. Meanwhile, the cyber shopping shops in Korea are growing rapidly in their numbers, scales, and diversity of business models. The primary purpose of this study is to investigate the factors influencing outsourcing decisions in the implementation of small and medium-sized cyber shopping shops. Based on the previous studies on IS outsourcing, marketing channel, and their related theories, three areas of determinants(IT & organizational, product, marketing channel characteristics) were identified. Responses of 125 cyber shopping shops from e-mail survey indicate that IT capability, technical specificity of shop implementation, degree of product customization, average amount of order, marketing capability are negatively associated with outsourcing of cyber shopping shop implementation. The results also indicate that the outsourcing decision on systems implementation and marketing channel selection(direct/indirect selling) is performed separately.

• 유통과학연구
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• 제22권1호
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• pp.1-12
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• 2024

Purpose: Rapid technological advancements and information dissemination have catalyzed a steep upsurge in the distribution of ornamental flower arrangement products, effectively meeting the burgeoning demands of customers. This research endeavours to elucidate the relationship between market orientation (MO) and competitive advantage (CA), with the intermediary role of marketing performance (MP) within Denpasar's flower arrangement retail sector. Research Methods: Conducted within a Denpasar-based flower shop, the study engaged 94 respondents through a questionnaire-based data collection methodology. Utilizing a saturated sampling approach, the sample size equated to the population size. The analysis employed SmartPLS, a robust statistical tool. Results: The study findings reveal that MO does not exert a statistically significant direct impact on CA. Nevertheless, MO exhibits a substantively positive and statistically significant influence on MP, which, in turn, substantially and significantly contributes to CA. For flower arrangement business owners, it is imperative to orchestrate effective control over their marketing performance. Conclusion: This involves nurturing enduring customer and employee relationships by steadily implementing market-oriented distribution strategies. By doing so, customer satisfaction and growth, pivotal in bolstering marketing performance, can be adeptly sustained, ultimately culminating in attaining competitive advantage.

• 유통과학연구
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• 제10권1호
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• pp.11-22
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• 2012

The traditional market in the nation was forced to decrease greatly users as well as sales because of opening of all of the markets, Internet shopping mall, home shopping and other new types of marketing businesses to lose market functions remarkably. Therefore, the Agency for Traditional Market Administration of Small & Medium Business Administration made efforts to develop traditional market, for instance, modernization of the facilities to improve physical environment, and improvement of each shop by using VMD, and so on. The purpose of the study was to examine efficiency of VMD shops for development of traditional market by the Agency for Traditional Market Administration and effects of VMD upon sales of each shop, and to help establish VMD strategies for customer satisfactions as well as visual environment of traditional market. The author visited five shops at Busan Jin Market, special market of articles for wedding ceremony that joined VMD shop guide of traditional market, and taught VMD on-the-spot and investigated it. Questionnaire of Agency for Traditional Market Administration was used to interview shop owners, shopkeepers and consumers, etc and to examine factors of changes of sales and customers' satisfactions before and after VMD. The purpose of the study was to investigate effects and satisfactions of increase of the sales of VMD shop guide that the government promoted to develop traditional market so far. Therefore, the author investigated VMD presentation, increase of the sales before and after VMD presentation, increase of number of customers, and satisfactions, etc of Korean clothes shops that joined improvement of VMD shop guide of traditional market of the government in 2010. The author investigated effects of the sales, increase of customers and satisfactions, etc by case study and empirical analysis, and she presented user-oriented VMD presentation techniques of traditional market and suggested improvement. After applying VMD, the shops could increase sales more than 20 percent in average, and satisfaction of VMD presentation was more than 88 points or more to be very much high. This study suggested VMD strategies and presentation of traditional market to give consumers affirmative visual images and to develop traditional market.

• 벤처창업연구
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• 제7권4호
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• pp.1-8
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• 2012

본 연구는 국내 중소기업에서 혁신활동을 이끌기 위한 기본요인으로 작용하는 것이 무엇인지를 확인하고, 이 요인이 혁신활동 추진에 따른 제조현장의 프로세스 관리뿐만 아니라 고객관리에 끼치는 영향을 살펴보며, 기업경영성과에는 어떤 영향을 미치는지를 실증분석을 통해 검증하고, 국내 중소기업의 효율적인 혁신활동을 위한 전략적 시사점을 제시하고자 하였다. 연구 결과, 혁신에 대한 조직의 전략적 접근과 교육지원이 프로세스의 효율적 관리에 유의한 영향을 미치며, 프로세스관리는 고객관리뿐만 아니라 경영성과에도 유의한 영향을 미치는 것으로 파악되었다. 그리고, 고객 니즈 파악을 토대로 고객만족과 고객감동을 실현하는 체계적인 고객관리는 경영성과를 높이는 것으로 파악되었다.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2014년도 추계학술발표대회
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• pp.725-728
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• 2014

본 논문에서는 소규모 창업자를 위해 기업내부의 통합정보시스템을 구축하여 물류, 창고, 자재관리에 초점을 맞춘 웹 ERP시스템을 구축하였다. 본 논문에서 제안한 시스템은 모듈로 분리되어 쉽게 수정 및 추가가 가능하고 이동성 확장을 위해 모바일 인터페이스도 구축하였다. 본 논문에서 구축한 ERP시스템 ShopE.R는 기업의 업무 프로세스 변화에 따라 유연하게 변화할 수 있도록 구성된 솔루션이다.

• 산업경영시스템학회지
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• 제19권40호
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• pp.119-136
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• 1996

With new competitive environments, innovation is more necessary to survive severe competitions than ever. However, most Small and Medium(SM) businesses are used to be short of professional staffs, money and equipments for performing various innovations(ie., technological or administrative innovation, product development or Process development, and radical or incremental innovation). Many students have suggested that incremental innovation is more adequate than radical innovation in SM business. The purpose of this paper is to find antecedent factors In promote employees' Incremental Innovation Activities(IIA), In analyse moderating effects of ability and attitudes, and to test the difference of IIA-level by ability(or attitudes) and 11 independent factors. Each IIA-level by 5 variables of 11 independent variables-job variety, importance, identity, communication, performance dependency-is found to be significantly different in high-ability group affirmative-attitude group.

• 한국동물위생학회지
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• 제35권4호
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• pp.321-325
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• 2012

Hazard Analysis Critical Control Point (HACCP) system application is expanded to food chain from farm to table to supply safe livestock products with consumers in Korea. The objectives of this study were to analyze the HACCP operating conditions in butcher shops and to suggest for better HACCP implementation. We analyzed the HACCP inspection reports for butcher shops implemented by the Korea Livestock Products HACCP Accreditation Service from 2007 to 2009 and from 2010 to 2012 to compare the rate of HACCP non-compliances. The overall rate of non-compliances was higher in 2010~2012 than 2007~2009. The current inadequate HACCP operating level was directly related with the business size. Ninety-nine percent of the butcher shops were very small business with under 10 employees in Korea, and these small-sized businesses usually had great difficulties in implementing HACCP due to lack of technical expertise and financial resources. To overcome the obstacles and to facilitate more effective HACCP application and operation in butcher shops, government should play a leading role in developing flexible and simplified HACCP-based system which merges both the pre-requisite and HACCP principles.