• 한국항해항만학회지
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• 제39권2호
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• pp.125-130
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• 2015

Korea is worldwide top manufacturer of offshore plant industry, while shown weakness in high-valued offshore plant service industry (OPSI). The governmental support policies and studies for fostering programs are centered on shipbuilding and engineering sector. On the other hand, offshore logistics service sector among the programs is neither included as governmental fostering support sectors nor ever-studied. Domestic shipping and logistics companies have many experience of handling various project, heavy-lift cargo and even super blocks on shipbuilding industry. However they are faced with lack of appropriate heavy carrier and others. So for their successful entering into offshore plant logistics market, systematic preparation, studies and supporting policies are highly recommended.

• 한국항해항만학회지
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• 제30권2호
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• pp.151-159
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• 2006

This study intends to surveyrequirements for port and logistics supply chain management with RFID {Radio Frequency IDentification)technology. Port and logistics supply chain management has become a critical issue due to the necessity of efficiency, visibility, trace-ability, etc. Since the introduction of RFID technology, its performance, reliability, validity, and safety have been a concern in most industries. Particularly, in port and logistics supply chain management, RFID has the potential to track the movement of containers and to provide in-transit visibility toward customers. In thispaper we consider some critical issues related to port and logistics supply chain management, which previously adopted RFID technology. In order to successfully design and adopt RFID technology and utilize it as optimally as is possible in the port and logistics industry, it is necessary to understand the potential of shipping companies and their requirements in adopting RFID technology in port and logistics.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2023년도 춘계학술대회
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• pp.256-257
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• 2023

This paper aims to propose optimal method to assess and cumulate the daily profit for liner shipping to support the shipping lines in making optimal decision with the highest average daily profit. This paper not only explains the actual calculated results align with decision-makers' behavior from concepts indicated in cumulative prospect theory but also contributes to an easy-to-apply method for liner shipping network predictability in and provides optimal decision-making is helpful for shipping managers for the best effective selection of the most appropriate alternative under uncertainties.

• 한국항만경제학회지
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• 제20권2호
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• pp.253-273
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• 2004

Coastal cargo shipping is regarded as environmentally friendly and less costly compared to other transport modes: therefore, many developed countries endeavor to activate coastal cargo shipping. In Korea, a couple of policies are suggested for coastal cargo shipping; however, shippers' aspects seem to be neglected or not analyzed. In this regard, this study aims to identify barriers in the coastal cargo shipping, in respect to shippers' aspects. To find out the reasons shippers hesitate to use coastal cargo shipping, we made a questionnaire and surveyed. We found out some meaningful points in this study as the followings. First, the proportion of using the coastal cargo shipping is very low. Second, the shippers give weights on time and costs factor, and their preference for punctuality and stability of the transportation services is extremely high. Third, the shippers believe that improvement of the services of the coastal cargo shipping is very important in national logistics system although most do not use currently. They also believe that the success of coastal cargo shipping lies in whether it can transport the huge amount of cargos with lowest costs. Finally, the most important factor, when they choose the transport mode, is the punctuality and stability of the transportation services.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2004년도 Asia Navigation Conference
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• pp.22-26
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• 2004

In the light of necessary analysis on the cooperation and development between ports and shipping line, and the characteristic of cooperation between international ports and shipping lines, the article analyses the operating strategies in actual shipping lines benefits to the cooperation between ports and shipping lines. After all-round analysis on the cooperation and development between ports and shipping lines, the author presents the running model of ports and shipping lines in Far East, which is the integration of operation between ports and shipping lines (namely integration of logistics service network). (omitted)

• 한국항해항만학회지
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• 제36권9호
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• pp.753-761
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• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

• Journal of Korea Trade
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• 제25권5호
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• pp.19-38
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• 2021

Purpose - This study aims to verify the direct causal relationship between cost competitiveness and global network competitiveness, which are the tangible service quality factors determined by the shipping company, which in turn affect the shipper's customer satisfaction. Additionally, we empirically investigate the intangible, related service qualities determined by shipping companies, such as operational competitiveness and customer relationship quality, and how these then positively affect customer satisfaction through the formation of trust. Therefore, we examine the mediating effect of trust formation among different contractors for shipping services. Design/methodology - In order to examine the shipping company's tangible and intangible service-qualities perceived by the shipper on customer satisfaction and the process of trust formation between contractors, we collected valid data from 114 respondents out of 200 distributed questionnaires. The respondents consisted of domestic freight forwarders who engage with domestic and international shipping and logistics agencies. Descriptive statistics, confirmatory factor analysis, reliability, convergent and discriminant validities, common method bias, and PLS-SEM (partial least square-structural equation model) were analyzed using the program STATA 16. Findings - The findings of this study are as follows. First, our results showed that all hypotheses assumed in this study had statistically significant supporting evidence. Second, it was found that the mediating effect of trust was significant in affecting the quality of intangible service- qualities for customer satisfaction. Third, through supplementary analysis, we found that the global network competitiveness of domestic shipping companies will increase in importance in the future. In conclusion, the theoretical and practical implications of these findings are presented. Originality/value - This study reaffirmed the traditional causal relationship between customer satisfaction and tangible service quality. Additionally, we also contribute to the literature on the understanding of the causal relationship between trust formation and customer satisfaction through intangible interactions from a long-term perspective.

• 한국항만경제학회:학술대회논문집
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• 한국항만경제학회 2006년도 국제학술대회
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• pp.39-55
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• 2006

• 한국항만경제학회지
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• 제22권3호
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• pp.141-160
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• 2006

급변하는 해운물류환경에 대응하여 해운기업들이 경쟁적 우위를 획득하기 위해서는 무엇보다 자신들의 서비스 역량을 강화하는 노력이 필요하다. 이를 위해서는 정기선사의 물류서비스 속성(attributes)에 대한 정확한 이해와 함께, 이들 속성간의 상대적 중요성을 평가하여야 한다. 본 연구는 선행 연구에 대한 검토를 통하여 정기선사의 다양한 물류서비스 속성을 추출하고, 31명의 해운전문가에 대한 설문조사를 통하여 6개로 축약된 주요물류속성의 상대적 중요도와 선사별 성취정도에 대한 자료를 취합하였다. AHP(Analytic Hierarchy Process) 기법을 적용하여 핵심평가요인들의 상대적 중요도를 측정한 후 Fuzzy 모형을 이용하여 2개 국적선사와 5개 외국적 선사를 대상으로 핵심평가요인들에 대한 상대적 역량을 평가하였다. 분석 결과 국적선사들은 전체적인 성과에 있어서 상위 수준인 것으로 평가되었는데, 고객서비스 측면에서 외국적 선사에 비해 통계적으로 유의한 수준에서 우수한 것으로 나타난 반면, 운임 경쟁력 부문에 있어서는 통계적으로 유의적이지는 않지만 상대적인 열위를 나타내었다. 본 연구는 국적 선사들이 경쟁적 우위의 두 가지 원천인 비용(cost advantage: 운임경쟁력)에서는 열위에 있지만, 차별화(differentiation advantage: 고객서비스)에서는 높은 수준의 우위를 점유하고 있어 전반적으로 우수한 성과를 나타내고 있음을 보여주고 있다.

• 한국정보통신학회논문지
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• 제18권5호
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• pp.1207-1214
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• 2014

최근 GPS(Global Positioning System)와 무선통신 기술을 이용하여 화물의 위치정보를 파악하는 것이 용이해지고 있다. 해운물류산업에서는 글로벌화가 가속화됨에 따라 화물을 실은 선박의 입출항 확인, 물류차량의 물류거점별 진입여부 등 화물의 가시성, 추적성, 실시간 정보제공의 필요성이 더욱 커지고 있다. 이러한 위치정보를 무선통신기술을 이용하여 물류주체에게 제공함으로써 공급사슬을 효율적으로 운영하고, 물류비용을 줄일 수 있다. 이전의 논문에서 GPS 데이터를 이용한 소프트웨어적인 방법으로 GPS 기반의 글로벌 위치추적 시스템을 제안한 바 있다. 그러나 이전 시스템에서는 실시간 위치이동 정보를 파악하기에 미흡한 문제점이 있었으며, 경도, 위도 좌표에 따른 글로벌 물류거점 위치를 신속하게 검색 및 조회하는 연구가 미비했었다. 따라서, 이 논문에서는 실시간으로 해운물류 과정의 화물 위치를 파악하고 GPS 좌표에 따른 물류거점을 신속하게 검색할 수 있는 보완된 위치추적 시스템을 제안한다.