• Journal of Navigation and Port Research
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• v.39 no.2
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• pp.125-130
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• 2015

Korea is worldwide top manufacturer of offshore plant industry, while shown weakness in high-valued offshore plant service industry (OPSI). The governmental support policies and studies for fostering programs are centered on shipbuilding and engineering sector. On the other hand, offshore logistics service sector among the programs is neither included as governmental fostering support sectors nor ever-studied. Domestic shipping and logistics companies have many experience of handling various project, heavy-lift cargo and even super blocks on shipbuilding industry. However they are faced with lack of appropriate heavy carrier and others. So for their successful entering into offshore plant logistics market, systematic preparation, studies and supporting policies are highly recommended.

• Journal of Navigation and Port Research
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• v.30 no.2
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• pp.151-159
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• 2006

This study intends to surveyrequirements for port and logistics supply chain management with RFID {Radio Frequency IDentification)technology. Port and logistics supply chain management has become a critical issue due to the necessity of efficiency, visibility, trace-ability, etc. Since the introduction of RFID technology, its performance, reliability, validity, and safety have been a concern in most industries. Particularly, in port and logistics supply chain management, RFID has the potential to track the movement of containers and to provide in-transit visibility toward customers. In thispaper we consider some critical issues related to port and logistics supply chain management, which previously adopted RFID technology. In order to successfully design and adopt RFID technology and utilize it as optimally as is possible in the port and logistics industry, it is necessary to understand the potential of shipping companies and their requirements in adopting RFID technology in port and logistics.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2023.05a
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• pp.256-257
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• 2023

This paper aims to propose optimal method to assess and cumulate the daily profit for liner shipping to support the shipping lines in making optimal decision with the highest average daily profit. This paper not only explains the actual calculated results align with decision-makers' behavior from concepts indicated in cumulative prospect theory but also contributes to an easy-to-apply method for liner shipping network predictability in and provides optimal decision-making is helpful for shipping managers for the best effective selection of the most appropriate alternative under uncertainties.

• Journal of Korea Port Economic Association
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• v.20 no.2
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• pp.253-273
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• 2004

Coastal cargo shipping is regarded as environmentally friendly and less costly compared to other transport modes: therefore, many developed countries endeavor to activate coastal cargo shipping. In Korea, a couple of policies are suggested for coastal cargo shipping; however, shippers' aspects seem to be neglected or not analyzed. In this regard, this study aims to identify barriers in the coastal cargo shipping, in respect to shippers' aspects. To find out the reasons shippers hesitate to use coastal cargo shipping, we made a questionnaire and surveyed. We found out some meaningful points in this study as the followings. First, the proportion of using the coastal cargo shipping is very low. Second, the shippers give weights on time and costs factor, and their preference for punctuality and stability of the transportation services is extremely high. Third, the shippers believe that improvement of the services of the coastal cargo shipping is very important in national logistics system although most do not use currently. They also believe that the success of coastal cargo shipping lies in whether it can transport the huge amount of cargos with lowest costs. Finally, the most important factor, when they choose the transport mode, is the punctuality and stability of the transportation services.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2004.08a
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• pp.22-26
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• 2004

In the light of necessary analysis on the cooperation and development between ports and shipping line, and the characteristic of cooperation between international ports and shipping lines, the article analyses the operating strategies in actual shipping lines benefits to the cooperation between ports and shipping lines. After all-round analysis on the cooperation and development between ports and shipping lines, the author presents the running model of ports and shipping lines in Far East, which is the integration of operation between ports and shipping lines (namely integration of logistics service network). (omitted)

• Journal of Navigation and Port Research
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• v.36 no.9
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• pp.753-761
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• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

• Journal of Korea Trade
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• v.25 no.5
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• pp.19-38
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• 2021

Purpose - This study aims to verify the direct causal relationship between cost competitiveness and global network competitiveness, which are the tangible service quality factors determined by the shipping company, which in turn affect the shipper's customer satisfaction. Additionally, we empirically investigate the intangible, related service qualities determined by shipping companies, such as operational competitiveness and customer relationship quality, and how these then positively affect customer satisfaction through the formation of trust. Therefore, we examine the mediating effect of trust formation among different contractors for shipping services. Design/methodology - In order to examine the shipping company's tangible and intangible service-qualities perceived by the shipper on customer satisfaction and the process of trust formation between contractors, we collected valid data from 114 respondents out of 200 distributed questionnaires. The respondents consisted of domestic freight forwarders who engage with domestic and international shipping and logistics agencies. Descriptive statistics, confirmatory factor analysis, reliability, convergent and discriminant validities, common method bias, and PLS-SEM (partial least square-structural equation model) were analyzed using the program STATA 16. Findings - The findings of this study are as follows. First, our results showed that all hypotheses assumed in this study had statistically significant supporting evidence. Second, it was found that the mediating effect of trust was significant in affecting the quality of intangible service- qualities for customer satisfaction. Third, through supplementary analysis, we found that the global network competitiveness of domestic shipping companies will increase in importance in the future. In conclusion, the theoretical and practical implications of these findings are presented. Originality/value - This study reaffirmed the traditional causal relationship between customer satisfaction and tangible service quality. Additionally, we also contribute to the literature on the understanding of the causal relationship between trust formation and customer satisfaction through intangible interactions from a long-term perspective.

• Proceedings of the Korea Port Economic Association Conference
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• 2006.08a
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• pp.39-55
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• 2006

• Journal of Korea Port Economic Association
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• v.22 no.3
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• pp.141-160
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• 2006

In order to obtain and maintain competitive advantage, under rapidly changing maritime environment, liners should make efforts to reinforce their logistics service capabilities. Most of all, for this, shipping lines should accurately recognize and evaluate their logistics service attributes. In the present research, various logistics service attributes for ocean carriers were selected from previous studies and the observed data for 6 main service attributes were collected through a questionnaire survey to 31 maritime experts. Moreover, shipping lines' relative logistics service capabilities were measured by an additional survey process. The comparative gravity between core evaluation factors were measured by AHP technique and the relative capability levels of 2 Korean liners and 5 foreign shipping companies were assessed by utilizing a fuzzy model. The empirical result presents that Korean liners are superior at customer service capability but inferior at freight rate competitiveness. This research shows that Korean liners are ranked at high position for overall logistics service capabilities and focusing on the differentiation strategy but not on the cost related strategy.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.5
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• pp.1207-1214
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• 2014

Recently it has become easier to figure out cargo positional information by using GPS(Global Positioning System) and wireless communication technology. The acceleration of globalization in the shipping logistics is ever more increasing the need to provide visibility, traceability and real time informations of entry, departure of vessel including cargo and status of logistic vehicle entry into each logistic base. Providing such positional information to logistics party by using wireless communication technology can bring effective operation of supply chain and reduction in logistics costs. In the previous paper, I suggested a global location tracking system based on GPS data in global shipping logistics by means of software using GPS data. However, the previous system had a problem of being inadequate to figure out a real time location movement information and was unsatisfactory on quickly searching and checking the location of global logistics hubs according to the longitude and latitude coordinates. Hence, in this paper, I suggest a real-time location tracking system that provided real-time location of the container cargos and logistics hubs can be searched quickly according to the GPS coordinates in global shipping logistics.