• Title/Summary/Keyword: service-related activities

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Nurse's Knowledge and Nursing Activities for Breastfeeding Promotion (간호사의 모유수유 증진을 위한 지식과 간호 활동정도)

  • Jung, Moon-Sook;Kim, Mi-Ye;Koh, Hyo-Jung;Shin, Yeong-Hee;Chung, Kwi-Ae;Lee, In-Hae;Kim, Sin-Jeong;Song, In-Sook;Lee, Soo-Yeon
    • 모자간호학회지
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    • v.3 no.2
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    • pp.187-196
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    • 1993
  • This study examined nurses' knowledge about breastfeeding (biological signifiance) and their nursing activities for promoting breastfeeding overall deficiency of knowledge about breastfeeding (an average score 12.8 out of 20) and accordingly many nurses did not promote actively merits (preparation, technique, & frequency). We developed new instruments for the measurements of nurses' knowledge (20 items) and activities (30 items). The self-reports of 203 nurses showed of breastfeeding(average score : 65.5 out of 120). Nurses' Knowledge about breastfeeding was significantly related to age, rank of position, and number of nurse' own children promotion of breastfeeding activities by nurses was related to the size of services nurses working in a small or middle sized hospital promoted more breastfeeding activities than a large hospital other factors, such as number of children, also influneced nursing activities for breastfeeding eighty seven percent of the nurses reported that they did not have any in-service education for the breastfeeding. They ascribed reasons for not actively promoting breastfeeding program to the overload of their services and inadequacy of administrative systems.

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Factors Related to the Medical Service Performace of Health Subcenter Directors (보건지소 진료실적에의 관련요인)

  • 조주현;박재용;차병준
    • Health Policy and Management
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    • v.6 no.2
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    • pp.131-148
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    • 1996
  • This study was carried out by using questionnaires with 200 general doctors serving as the director of health subcenter in Kyongsangbuk-do Province as of January 1995. The results are summarized as follows. It was shown that the general characteristics consisted of 53 directors in the lst year(26.5%), 85 in the 2nd year(42.5%) and 62 in the 3rd year(31.0%). The percentage spent on their medical service showed that 73.0% of those directors spent more than 90% on their medical service. Based on their general service attitiude, 0% answered that the director of the health subcenter completes the given duties as the director, and 24.5% did that the director has the sense of responsibility and duty. Multiple answers concerning inconvenience and difficulties of the health subcenter director showed that less monthly salary accounted for 75.5%, no administrative power for 50.0%, insufficient medical instruments for 35.5%, insufficient budget for 30.0%, respect. In conclusion, in order for the health subcenter to meet the function as the primary medical clinic, it is required to arange the plans to inspire the public health doctors' service desire to that they can give the medical service as good as the private primary medical clinics, to convert existing concept of the public health doctors' placement in Myon administrative district into new concept in Gun by breaking from a uniform placement, and to consider an intensive placement according to the relevant projects so that preventive health activities can be planned and carried out.

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A Study on Family Values Influencing on University Students' Childbirth Intention (대학생의 출산의도에 영향을 미치는 가족가치관 연구)

  • Hong, Seong-Ae;Yoon, Hei-Ryeo
    • The Korean Journal of Health Service Management
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    • v.6 no.3
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    • pp.197-208
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    • 2012
  • There's an opinion that it may be a combination of change of values and social economic factors that caused low fertility of Korean society. This study intends to analyze actual conditions of family children values and gender role centered on university students in a marriageable age so draw a policy implication for overcoming low fertility. Main findings of this study are like following. First, as for analysis of childbirth intention shows average score of $3.35{\pm}1.142$ presented sex distinction that men have a higher tendency to women. Second, in gender role attitudes, it shows that gender role related on women's social activities($2.06{\pm}0.739$), traditional gender role in family($2.41{\pm}0.789$) influence on childbirth intention (p<0.001). Third, in family children values indicates moderate scores($2.95{\pm}0.648$) that son's position in family ($2.33{\pm}0.911$), relation between children and parents($2.80{\pm}1.050$), individual's position in family($3.56{\pm}0.671$) influence on childbirth intention(p<0.000) in the traditional values. Measures against low fertility will prove effective when family values are established favorable to marriage, childbirth, rearing, gender equality is settled in a society as a whole and related systems.

Meteorological Information Analysis Algorithm based on Weight for Outdoor Activity Decision-Making (야외활동 의사결정을 위한 가중치 기반 기상정보 분석 알고리즘)

  • Lee, Moo-Hun;Kim, Min-Gyu
    • Journal of Digital Convergence
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    • v.14 no.3
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    • pp.209-217
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    • 2016
  • Recently, the outdoor activities were increased in accordance with economic growth and improved quality of life. In addition, weather and outdoor activities are closely related. Currently, Outdoor Activities decisions are determined by the Korea Meteorological Administrator's forecasts and subjective experience. Therefore, we need the analysis method that can provide a basis for the decision on outdoor activities based on meteorological information. In this paper, we propose an algorithm that can analyze meteorological information to support decision-making outdoor activities. And the algorithm is based on the data mining. In addition, we have constructed a baseball game schedule with automatic weather system's observation data in the training data. We verified the improved performance of the proposed algorithm.

A Study on the Development of Quality Management System Model and its Application in the Public Service Sector (시스템적인 접근에 의한 품질경영모형수립과 공공부문의 적용에 관한 연구)

  • 강병서;김계수
    • Journal of Korean Society for Quality Management
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    • v.27 no.3
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    • pp.17-39
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    • 1999
  • A strategic model on quality management system was developed and applied for the public service sector. The public service sector includes a wide range of organizations such as local authorities responsible for education, social services and housing, government departments, military forces, and public enterprises like post office and Korean Railroad. Quality management requires strategic integration of management system for achieving customer satisfaction. Questionnaire was developed, and data was collected and analyzed for this study. Conclusively, leadership and organization culture are the important drivers among the quality management activities. Human resource development and process management are significantly related to employee satisfaction, which also significantly influences on customer satisfaction in the public sector.

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Determination of Two-Lane Highway Capacity and Level of Service in Korean Rural Roads (우리나라 양방향 2차선 도로의 용량 및 서비스 수준 체계에 관한 연구)

  • 최재성
    • Journal of Korean Society of Transportation
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    • v.9 no.1
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    • pp.5-18
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    • 1991
  • Two-Lane, two-way roads account for approximately 92% of total road length in Korea and accomplish the majority of regional transport activities. Nevertheless not too many research have been made on two-lane roads particularly efficiency related topics such as capacity and travel time studies. In this study a full scale data collection was conducted using video equippments on rural two-lane roads to determine capacity Passenger Car Equivalents(PCE) and Level of Service criterion. Various PC programs were utilized to reduce traffic data and Walker ME? and Headway Method were employed to determine PCE's for heavy vehicles. The reseach has shown that capacity and PCE's for two-land two-way roads in Korea are 3200 pcph and 1.1∼1.9 resectively. In addition percent time delay was used as the basis of developing Level of service criterion on two-lane roads in Korea.

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Development Status of Operation Concept and Procedures for KASS

  • Son, Minhyuk;Yun, Youngsun;Lee, ByungSeok
    • Journal of Positioning, Navigation, and Timing
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    • v.11 no.1
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    • pp.51-58
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    • 2022
  • Korea Augmentation Satellite System (KASS) is a Satellite Based Augmentation System (SBAS) system under development in South Korea and aims to provide air navigation services after 2023. In order to provide reliable service, detailed design for the operation of this system is required. This paper proposes a detailed operation-based designs based on mission, architecture, operation definition of the system. For the stable operation of the system, an operation organization was designed and operation activities were classified in consideration of the architecture and function of the system. Detailed operation procedures were designed according to this classification and operation procedures related to the command and configuration of subsystem were verified on the Integration, Verification and Qualification (IVQ) platform for integrated testing and verification. The proposed operation concepts and procedures will be continuously confirmed and verified during verification, qualification and service preparation, and will be updated event after official KASS service.

Determinants of Amount of Service Use in Community-Based Long-term Care for Elders (노인장기요양보험 재가서비스 이용량 결정요인)

  • Lee, Taewha;Kim, Bok Nam
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.4
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    • pp.402-413
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    • 2012
  • Purpose: This study was done to explore factors related to amount of service use for elders with long-term care needs. Methods: A descriptive-correlation design was used. The sample included 259 elders and their primary caregivers who had cared for the elders for at least 6 months. Data on long-term care need assessment, service use and interviews with primary caregivers were analyzed. Results: There was no significant relationship between the sociodemographic characteristics and the amount of services use. Amount of service use differed significantly by Long-term care classification. The mean scores for class 1, 2 and 3 were 22.68, 21.47 and 17.87 days respectively. Primary caregiver relationship with the elders and the number of family-friend helpers were also significant. Multivariate regression analysis showed that gender, marital status, activities of daily living, cognitive impairment, and secondary caregiver support explained 17% of the total variance of service use among these elders (F=3.50, p<.001). Conclusion: The results of this study indicate that critical factors including secondary caregiver support and individual background, and other functional dependencies except for physical function should be considered in accurately predicting the amount of service use for community dwelling elders with long-term care needs.

A Study on Moment of Truth of Household Telecommunication and Distribution Services in Korea

  • Choi, Hwa-Yeol;Lee, Hyuk-Jin
    • Journal of Distribution Science
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    • v.16 no.6
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    • pp.37-53
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    • 2018
  • Purpose - There have been not enough studies on the ways customer Moment of Truth(MOT) activities are structured along with consumption chain and their influences as well as the relative influences of service quality at Moment of Truth on customer performance. Therefore, customer service needs needed at Moment of Truth may differ depending on whether these distribution services are at introduction-growth stages or maturity-decline stage already, but there is no study which illustrates this. Research design, data, and methodology - This study selects VoIP and IPTV as the household telecommunication and distribution services at introduction-growth stages as well as high speed internet and wire telephone as those at maturity-decline stages. Then it identifies which experiences that customers have at Moment of Truth by each service as well as the influences related to what the customers consider as important. Results - As the result of demonstration with the target of 858 respondents, customers' experiences and requests differ at Moment of Truth. For service quality, what takes the positive roles in customer performance includes corporeality and certainty for the services at introduction-growth stages as well as reliability, sympathy, and mutuality for those at maturity-decline stages. Conclusions - Implications of these results as well as further directions for study are suggested.

Development of Performance Indicators Based on Balanced Score Card for School Food Service Facilities (균형성과표(BSC)개념을 적응한 학교급식 운영성과 측정지표 개발)

  • Kwak, Tong-Kyung;Chang, Hye-Ja;Song, Ji-Yong
    • Korean Journal of Community Nutrition
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    • v.10 no.6
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    • pp.905-919
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    • 2005
  • This study raised the necessity of developing performance indicators for measuring the management efficiency and effectiveness of school food service, and as a means of helping its implementation, a balanced score card (BSC) approach developed by Norton and Kaplan was adopted. This study established BSC in seven phases through literature: Phase 1 Defining a school food service and the scope of working activities, Phase 2 Establishing the vision of a school food service, Phase 3 Setting strategic goals, Phase 4 Identifying critical success factors (CSFs), Phase 5 Developing Key Performance Indicators (KPIs), Phase 6 Extracting cause and effect relationship, and Phase 7 Completing a preliminary BSC. The preliminary BSC was fumed into a survey, which was administered to food service related people working at the Office of Education and School Food Service including 16 offices,209 dietitians, 48 school administrators both from self-operated and contract-managed, and 9 experts in areas related to school food service. They were asked questions about strategies from 4 different perspectives,12 CSFs, 39 KPls, and the cause and effect relationships among them. As a result, among the CSFs based on 4 different perspectives, all factors other than ' zero sum on profit/loss ' from the financial perspective turned out to be valid. In terms of KPIs, manufacturing cost percentages, casualty loss count/reduction rates, school foodervice participation rates, and sales goal achievement rates were found to be valid from the financial perspective, while student satisfaction index, faculty satisfaction index, leftover ratio, nutrition educational performance count, index of evaluating nutrition education, customer claim count/reduction rate, handling customer claim count/reduction rate, and parent satisfaction index were found to be valid from the customers' perspective. Besides, nutritional requirement sufficient ratio, nutritional management score, food poisoning outbreak count, employee safety accident count, sanitary inspection assessment index, meals per labor hour (productivity index), computerization ratio, operational management index, and purchase management assessment index were also found to be valid from the perspective of internal business processes. From the perspective of innovation and learning, employee turnover ratio/rate of absenteeism, annual education and training count, employee satisfaction index, human resource management assessment index, annual menu-related customer feedback, food service information index for employees and parents/schools were also found to be valid. The significance of this study is to present indices for measuring overall performance of school lunch food service operations without putting any limitation on types of school food service management, and to help correctly assess the contribution of the current types of school food service management to schools and students. (Korean J Community Nutrition 10(6) : $905\∼919$, 2005)