• Title/Summary/Keyword: service utilization

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IoE Service Process Research to Maximize Efficient Information Storage and Utilization (효율적인 정보 저장과 활용을 극대화하기 위한 IoE 서비스 프로세스 연구)

  • Chang, Young-Hyun;Oh, Sang-Yeb;Ko, Chang-Bae
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.15 no.6
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    • pp.31-35
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    • 2015
  • The IoE service process for maximizing efficiency of information storage and utilization classifies in step five which are interconnected, data collection, storage, organize, analyze, and share. Two key processing elements are store and forward. Keeping the useful knowledge in safe location is "store processing", and utilization of stored useful knowledge is defined as "forward processing" during the IoE service process. Where, past experience data can tell us how to prepare the future utilization. That is, past experience is organized store processing, and preparation for the future is shared forward processing through analysis. To maximize the utilization and storage of information effectively, the various methodologies for IoE service process propose and research in this paper.

Relationship between scaling, regular check-up and dental telephone services in dental clinic patients (치과 내원환자들의 스켈링과 정기검진 및 전화서비스와의 관련성)

  • Kim, Yun-Jeong;Kim, Seon-Young;Kim, Jee-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.14 no.1
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    • pp.33-38
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    • 2014
  • Objectives : The purpose of the study is to investigate satisfaction, awareness and utilization of dental telephone services in dental clinic patients. Methods : A self-reported questionnaire was filled out by 220 dental clinic patients in G metropolitan city from March 11 to September 27, 2013. The data were analyzed by a descriptive analyses, ${\chi}^2$-test and relevant factors were determined using logistic regression analysis by SPSS 12.0. Results : The experience rate of scaling was 68.0% and the average number was $1.04{\pm}1.13$. The experience rate of regular check-up was 41.0% and the average number was $1.01{\pm}1.29$. Satisfaction and utilization rate of scaling and regular checkup was higher than that in those who did not receive the services. The major variables influencing the experience of scaling were woman, utilization of dental telephone service and regular check-up were awareness, utilization of dental telephone service and reason of utilization of dental telephone service(preventive). Conclusions : The dental telephone service in dental patients improved oral health. Accordingly, it is necessary to develop the professional dental hygiene program for oral health in dental patients.

The Effect of Technostress on the Utilization of Internet Information in Woman Farmers - Mediating Effect on Information Service Acceptability - (여성농업인의 테크노 스트레스가 인터넷 정보활용에 미치는 영향 - 정보서비스 수용성에 대한 매개 효과 -)

  • Kim, Hyun Young;Choi, Jung Shin;Choi, Yoon Ji;Jeong, Jin Yi
    • Journal of Agricultural Extension & Community Development
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    • v.28 no.1
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    • pp.25-39
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    • 2021
  • This study aims to identify the causation effect between technostress and utilization of Internet information and meditation effect of information service acceptability between technostress and Internet information utilization. The data were collected from 503 woman farmers aged 20 to 65 across the country. The analysis performed a three-stage mediated regression of Bron, & Kenny (1986), using the SPSS 21.0 statistical package. The importance of accepting information services has been identified in the Sobel test. According to the analysis of the medium effect on information service acceptability, information service acceptability has a partial medium effect on the technological stress of woman farmers and the level of Internet information utilization. In order to lower the technology of woman farmers in the future, it is necessary to find ways to improve new perceptions of information technology and increase acceptability of information services.

Relationship between Resource Utilization and Long-term Care Classification Level for Residents in Nursing Homes (노인요양시설 거주자의 장기요양등급에 따른 요양서비스 및 자원이용량 분석)

  • Lee, Min-Kyung;Kim, Eun-Kyung
    • Journal of Korean Academy of Nursing
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    • v.40 no.6
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    • pp.903-912
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    • 2010
  • Purpose: This study was conducted to examine whether the level of classification for long-term care service under longterm care insurance reflects resource utilization level for residents in nursing homes. Methods: From 2 long-term care facilities, the researchers selected 95 participants and identified description and time of care services provided by nurses, certified caregivers, physical therapists and social workers during a 24-hr-period. Results: Resource utilization level was: 281.04 for level 1, 301.05 for level 2 and 270.87 for level 3. Resource utilization was not correlated with level. Differences in resource utilization within the same level were similar with the coefficient of variance, 22.7-27.1%. Physical function was the most influential factor on long-term care scores (r=.88, p<.001). The level for long-term care service did not reflect differences in resource utilization level of residents on long-term care insurance. Conclusion: The results of this study indicate that present grading for long-term care service needs to be reconsidered. Further study is needed to adjust the long-term care classification system to reflect the level of resource utilization for care recipients on the long-term care insurance.

Analysis of Public Service Utilization for Children and Youth : comparison among different age groups (아동·청소년 관련 공공 서비스 이용 분석: 학교급별 차이)

  • Jang, Yeon Jin;Seo, Jeong-A
    • The Journal of the Korea Contents Association
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    • v.20 no.6
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    • pp.653-667
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    • 2020
  • The Purpose of this study is to propose an effective service delivery system for children and youth considering service users and developmental stage. To accomplish this purpose, this study examined public service utilization for children and youth focusing on age difference, using statistical method and network analysis. The key results were as follows. The significant difference of service utilization among different age groups appeared in community center, youth training center, healthy family support center, public health center, public office and office of education. In terms of service utilization for special needs, the differences in Wee Center, Wee School and community child center were significant. Top value of degree centrality in network analysis showed on public heath center for elementary school, youth training center for middle school, and community center for high school. Finally, modeling results by Concor presented several distinctive relationship patterns in public service utilization for children and youth according to different age groups. On the base of these results, building a gateway applying age difference and developing a individualized service utilization database were suggested to improve the quality of service delivery system for children and youth.

Study on Effects of Person-Job Fit of High Touching Service Employees on Emotional Intelligence and Job Satisfaction (서비스 종사자의 개인-직무적합성이 감정지능 및 직무만족에 미치는 영향에 관한 연구)

  • Kim, Yu-Kyung
    • Journal of Distribution Science
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    • v.14 no.4
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    • pp.81-92
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    • 2016
  • Purpose - In recent years, management scholars have expressed growing interest in the concept of person-Job fit because of having many benefits for employees' attitudes and behaviors. The related research is needed to determine what specific types of fit are related to each other, and to get important individual outcomes. Person-job fit of employees in service organization plays an important role in company as well as person in service industry. Person-job fit, representing the consistency between person (service provider) and job (service provided to the customers), gives significant and positive effects on the attitude and behavior of service provider. On the basis of the study background, the purpose of this study is as follows. First, we would like to examine the effects of person-job fit of service provider on their emotional intelligence. Emotional intelligence is divided into four sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Second, we would like to identify the relationships between job satisfaction and sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Research design, data, and methodology - We performed structural equation model using Spss 18.0 and Amos 20.0 in order to verify the hypotheses. Subjects were golf service assistants who were high-touching service with high degree in interaction and long contact time with customers. 178 out of the total 200 surveys were used in evaluation from helpers of golf service working as full-time service provider after selecting two locations of golf course located near Busan. From the evaluation of reliability and validity with variables used in this research, they satisfied and confirmed certain standard. Results - The results are as follows. First, as the results of identifying the relationships between person-job fit and emotional intelligence of service provider, person-job fit did not have positive and significant effect on self-understanding. On the other hand, it affected positively and significantly other factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation. Second, as the results of identifying the relationship between emotional intelligence and job satisfaction, sub-factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation except self-emotion affected significantly and positively job satisfaction. However, self-emotion did not have significant and positive effects on job satisfaction. Conclusion - These results will be valuable and used for service providers. In addition, many service providers will recognize that person-job fit is very important to get a job. This research has a purpose on the assumption that appropriateness between individual and task in service industry shall act as major influence in emotional intelligence of service provider. Recognitive ability of service provider is also very important per characteristics of service, but emotional intelligence that interacts and connected directly with most customers can be a very meaningful factor as well. Emotional intelligence allows people to recognize, understand, and empathize the emotion of customers shall be a positive reinforcement for customers to evaluate the service ultimately.

Relationship between the Level of Local Extinction and Total Medical Service Uses (지역소멸수준과 지역의 총 의료이용 간의 관계)

  • Ji-Hae Park;Jae-Hwan Oh;Je-Gu Kang;Yun-Ji Jeong;Kwang-Soo Lee
    • Health Policy and Management
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    • v.33 no.3
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    • pp.253-263
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    • 2023
  • Background: The purpose of this study was to explore the relationship between the local extinction index and total medical service utilization. Methods: A fixed effects model in panel analysis was performed for the 228 administrative districts in Korea. The statistical yearbook on the usage of medical services by region and Korean Statistical Information Service data were used from 2010 to 2019 for analysis. Medical service utilization was represented by the number of visits day, the number of inpatient days, and medical charges. Control variables were selected by using an Anderson model. The local extinction index was calculated using resident registration population data. Results: Descriptive statistics showed that the number of areas at risk of extinction increased from 61 to 95 for the study years. In addition, the number of visits, the number of inpatient days, and medical charges all increased during the study years. After controlling for variables affecting medical service utilization and doing a panel fixed effects model, the result suggested that a one-step increase in the local extinction index was significantly associated with a 12.29% decrease in medical charges of inpatients, a 7.33% decrease in medical charge of outpatient, a 5.21% decrease in the number of inpatient day, and a 5.54% decrease in the number of visits day. Conclusion: This study showed that the higher the region's extinction risks, the higher the region's total medical service utilization. The results of this study suggested that there was a disparity in medical service utilization between areas at risk of extinction and areas not at risk of extinction, so measures should be taken to address this disparity.

Service Curve Allocation Schemes for High Network Utilization with a Constant Deadline Computation Cost (상수의 데드라인 계산 비용으로 높은 네트웍 유용도를 얻는 서비스 곡선 할당 방식)

  • 편기현;송준화;이흥규
    • Journal of KIISE:Information Networking
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    • v.30 no.4
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    • pp.535-544
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    • 2003
  • Integrated services networks should guarantee end-to-end delay bounds for real-time applications to provide high quality services. A real-time scheduler is installed on all the output ports to provide such guaranteed service. However, scheduling algorithms studied so far have problems with either network utilization or scalability. Here, network utilization indicates how many real-time sessions can be admitted. In this paper, we propose service curve allocation schemes that result in both high network utilization and scalability in a service curve algorithm. In service curve algorithm, an adopted service curve allocation scheme determines both network utilization and scalability. Contrary to the common belief, we have proved that only a part of a service curve is used to compute deadlines, not the entire curve. From this fact, we propose service curve allocation schemes that result in a constant time for computing deadlines. We through a simulation study that our proposed schemes can achieve better network utilizations than Generalized processor Sharing (GPS) algorithms including the multirate algorithm. To our knowledge, the service curve algorithm adopting our schemes can achieve the widest network utilization among existing scheduling algorithms that have the same scalability.

The effect of social capital, health risk behavior and health status on medical care utilization by the elderly (노인의 사회자본과 건강위해 행위 및 건강수준이 의료서비스 이용에 미치는 영향)

  • Woo, Kyung-Sook;Seo, Jae-Hee;Kim, Gye-Soo;Shin, Young-Jeon
    • Health Policy and Management
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    • v.22 no.4
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    • pp.497-521
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    • 2012
  • Objectives This study aimed to investigate the effect of social capital, health risk behavior and health status on medical care utilization by the elderly. The data and Research method Data were obtained from the 4th wave survey of the Korea Welfare Panel Study. 4,087 household members aged 65 years and over were subject to analysis. Descriptive statistics are used to describe the basic features of the data in a study. we performed a structural equation modeling(SEM) analysis to evaluate the effect of social capital and mediating effect of health risk behavior and health status. Results Results showed that factors related to medical care utilization of the elderly were different depending on types of service (inpatient and outpatient service) except health status. Age, higher social capital, more health-risk behavior and poorer health status were associated with increased use of inpatient service. Social capital was found to have a positive direct effect on it. Also, social capital had an indirect effect on reducing use of inpatient services by improving health status. On the other hand, lower age and higher household income tended to increase use of outpatient service, while higher social capital and higher health status were inversely related. Social capital had a direct effect and an indirect effect on reducing use of outpatient service and, at that time, health status played a mediating role. Conclusions Social capital may contribute to improve health status and indirectly reduce medical care utilization of the elderly by enhancing their health status. These results provide evidence that more policy and strategy considerations should be needed for the elderly to strengthen their social capital in order to enhance their levels of health and more efficient utilization of medical care.

Insights into the genetic diversity of indigenous goats and their conservation priorities

  • Liu, Gang;Zhao, Qianjun;Lu, Jian;Sun, Feizhou;Han, Xu;Zhao, Junjin;Feng, Haiyong;Wang, Kejun;Liu, Chousheng
    • Asian-Australasian Journal of Animal Sciences
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    • v.32 no.10
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    • pp.1501-1510
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    • 2019
  • Objective: An experiment was conducted to evaluate genetic diversity of 26 Chinese indigenous goats by 30 microsatellite markers, and then to define conservation priorities to set up the protection programs according to the weight given to within- and between-breed genetic diversity. Methods: Twenty-six representative populations of Chinese indigenous goats, 1,351 total, were sampled from different geographic regions of China. Within-breed genetic diversity and marker polymorphism were estimated calculating the mean number of alleles, observed heterozygosities, expected heterozygosities, fixation index, effective number of alleles and allelic richness. Conservation priorities were analyzed by statistical methods. Results: A relatively high level of genetic diversity was found in twenty-four population; the exceptions were in the Daiyun and Fuqing goat populations. Within-breed kinship coefficient matrices identified seven highly inbred breeds which should be of concern. Of these, six breeds receive a negative contribution to heterozygosity when the method was based on proportional contribution to heterozygosity. Based on Weitzman or Piyasatian and Kinghorn methods, the breeds distant from others i.e. Inner Mongolia Cashmere goat, Chengdu Brown goat and Leizhou goat obtain a high ranking. Evidence from Caballero and Toro and Fabuel et al method prioritized Jining Gray goat, Liaoning Cashmere goat, and Inner Mongolia Cashmere goat, which agree with results from Kinship-based methods. Conclusion: Conservation priorities were determined according to multiple methods. Our results suggest Inner Mongolia Cashmere goat (most methods), Jining Gray goat and Liaoning Cashmere goat (high contribution to heterozygosity and total diversity) should be prioritized based on most methods. Furthermore, Daiyun goat and Shannan White goat also should be prioritized based on consideration of effective population size. However, if one breed can continually survive under changing conditions, the straightforward approach would be to increase its utilization and attraction for production via mining breed germplasm characteristics.