• Title/Summary/Keyword: service transformation

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AI and Public Services: Focusing on Analytics on Citizens' Perceptions of AI Speaker and Non-Contact Smart City Services in the Era of Post-Corona (AI와 공공서비스: 포스트 코로나 시대 AI 스피커 및 비대면 스마트시티 서비스 시민 인식 분석을 중심으로)

  • Kim, Byoung Joon
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.43-54
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    • 2021
  • Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.

A Case Study of SW Development Productivity Improvement by MDD/MDA Technology Application in CBD Project (CBD 프로젝트에서의 MDD/MDA 기술 적용을 통한 개발생산성 향상 사례)

  • Choi, Jeong-Il
    • Journal of Information Technology Services
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    • v.5 no.2
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    • pp.179-188
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    • 2006
  • MDD/MDA which recently raising its head is technology that increase software development productivity through automatic transformation form higer abstract model into lower abstract model, or from model to code. This paper analyzes the effect on productivity by measuring Function Point per MM(man-month) in a software development project which performed in CBD methodology, and introduce the method of applying MDD/MDA technology in the project.

Size Transformation of Character Pattern (문자 패턴의 크기변환)

  • 이수연
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.11 no.2
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    • pp.85-92
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    • 1986
  • Hangeul wordprocessor, workstation and I/O device for telematic service are requiring many kinds of characters with various attributes such as size and font. In this paper, we survey computer algorithm that have been studied to transform(reduction, enlargement) built-in character patterns into character patterns with different sizes. Also, evaluation cirteria for such algorithms are mentioned.

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A Technique of Applying Ontology for Service Customization of Android (안드로이드 서비스 커스터마이제이션을 위한 온톨로지 적용 기법)

  • Cho, Eun-Sook;Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.6
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    • pp.2707-2712
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    • 2012
  • Desktop-based computing environment is changed into mobile computing using smart phone and cloud computing providing common behavior and big data by network. Because of this transformation software development and operating environment is changed into heterogeneous distributed environment. As a result, dynamic service composition or changement is required. However, there is few research of techniques supporting service composition or changement dynamically in this situation. This paper suggests a technique for customizing services dynamically of mobile applications based on android platform. Especially we propose a customization technique of service by applying ontology technique to improve sharing and reuse of service. We applied proposed technique into meeting notification system, and obtain that it can be customized into various services such as email, sms, twitter service, and so on.

A Study on the Design Improvement of Digital Government for User-Centered Public Services in Korea (사용자 중심의 공공서비스를 위한 디지털 정부 서비스디자인 개선방안 연구)

  • Lee, Eun Suk;Cha, Kyung Jin
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.137-146
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    • 2021
  • Recently, public participation in government policy design has been further expanded and public services perceived by users are expanding. At this time, the role of the digital government and the direction of the service to be pursued are user-centered, and above all, it is necessary to focus on the keywords of pre-emptive, preventive, and customized. In order to propose service quality improvement in the public sector, service user-centered classification and monitoring are integrated and the usability of government documents is improved. It is necessary to identify the needs of whether to provide a path for public participation. In the post-corona era, people are accessing quarantine information from the digital government every day. The government should proactively respond to the acceleration of digital transformation and the non-face-to-face demands of the people who experience non-face-to-face daily life. In order to evolve into a smart organization along with the innovation promotion plan and to provide customized services, it is necessary to use existing guides for institutional and technical improvement, along with new technology and data-based analysis, to strive for change management. The government should seek counter-measures that have advanced one step ahead by incorporating new high-tech IT with user-centered necessary services. This study aims to derive improvement plans to provide user-centered digital government service design when designing public services and collecting public opinions. Based on the e-government development model research and the existing research on user-centered service design in the public sector, institutional and technical measures are provided for the improvement of digital government service design.

A Comparative Analysis of Mobility Service Satisfaction by Driving Subjects and Experiences of the Latest Technology : Focused on Automated Driving Service (모빌리티 서비스의 운전 주체 및 신기술 경험 여부에 따른 만족도 비교분석 : 자율주행서비스를 중심으로)

  • KIM, Tagyoung;SEO, Jihun;BANG, Soohyuk
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.5
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    • pp.103-116
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    • 2022
  • The South Korean Ministry of Land, Infrastructure, and Transport designated seven automated driving test beds required to evaluate vehicle performance every year for the expansion of mobility services based on automated driving. As a fundamental study, we suggested a necessary example of evaluating the performance with a satisfaction survey for the services before the evaluation. First, we surveyed the perception of automated driving services of users and the public in Sejong-si, South Korea. The survey showed that the users had a higher level of awareness of automated driving technology and intention to use it than the public. Second, the satisfaction survey was conducted on demand-responsive public transportation and automated driving service users. Notably, using the Wilcoxon Rank Sum Test, among the non-parametric statistical analysis methods, we found that safety-related factors affected the overall satisfaction of users of automated driving services. On the other hand, in the case of the demand-responsive public transportation service users, factors related to service convenience affected overall satisfaction. Hence, the results of these surveys are expected to be used as basic data and guidelines to improve the quality of automated driving services and policy establishment.

Behavior-Structure-Evolution Evaluation Model(BSEM) for Open Source Software Service (공개소프트웨어 서비스 평가모델(BSEM)에 관한 개념적 연구)

  • Lee, Seung-Chang;Park, Hoon-Sung;Suh, Eung-Kyo
    • Journal of Distribution Science
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    • v.13 no.1
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    • pp.57-70
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    • 2015
  • Purpose - Open source software has high utilization in most of the server market. The utilization of open source software is a global trend. Particularly, Internet infrastructure and platform software open source software development has increased rapidly. Since 2003, the Korean government has published open source software promotion policies and a supply promotion policy. The dynamism of the open source software market, the lack of relevant expertise, and the market transformation due to reasons such as changes in the relevant technology occur slowly in relation to adoption. Therefore, this study proposes an assessment model of services provided in an open source software service company. In this study, the service level of open source software companies is classified into an enterprise-level assessment area, the service level assessment area, and service area. The assessment model is developed from an on-site driven evaluation index and proposed evaluation framework; the evaluation procedures and evaluation methods are used to achieve the research objective, involving an impartial evaluation model implemented after pilot testing and validation. Research Design, data, and methodology - This study adopted an iteration development model to accommodate various requirements, and presented and validated the assessment model to address the situation of the open source software service company. Phase 1 - Theoretical background and literature review Phase 2 - Research on an evaluation index based on the open source software service company Phase 3 - Index improvement through expert validation Phase 4 - Finalizing an evaluation model reflecting additional requirements Based on the open source software adoption case study and latest technology trends, we developed an open source software service concept definition and classification of public service activities for open source software service companies. We also presented open source software service company service level measures by developing a service level factor analysis assessment. The Behavior-Structure-Evolution Evaluation Model (BSEM) proposed in this study consisted of a rating methodology for calculating the level that can be granted through the assessment and evaluation of an enterprise-level data model. An open source software service company's service comprises the service area and service domain, while the technology acceptance model comprises the service area, technical domain, technical sub-domain, and open source software name. Finally, the evaluation index comprises the evaluation group, category, and items. Results - Utilization of an open source software service level evaluation model For the development of an open source software service level evaluation model, common service providers need to standardize the quality of the service, so that surveys and expert workshops performed in open source software service companies can establish the evaluation criteria according to their qualitative differences. Conclusion - Based on this evaluation model's systematic evaluation process and monitoring, an open source software service adoption company can acquire reliable information for open source software adoption. Inducing the growth of open source software service companies will facilitate the development of the open source software industry.

Prediction of Prestress Foce Losses by Nonlinear Regression (비선형 회귀분석에 의한 프리스트레스 하중의 사간에 따른 소실 예측)

  • 오병환;양인환;홍경옥;채성태
    • Proceedings of the Korea Concrete Institute Conference
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    • 1998.04a
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    • pp.347-352
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    • 1998
  • The purpose of this paper is to present and establish a procedure to predict the prestress forces during the service life of the structure. The statistical approach of this procedure is using the in-situ measurement data of the post-tensioning system to develop a nonlinear regression analysis. The method of least squares is used to fit a certain function a set of data. Use of a nonlinear model is achieved by its logarithmic transformation and sunsequent use of linear-regression theory. The regression analysis result can be used to check the prestress force during the service life so that the remaining prestress force is equal to or exceeds the design requirement. Results from the measurement data of PSC box girder bridge structure were used to demonstrate the procedures.

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The guidelines for Oriental medicine's strategy from unauthoritative Western Medical Service -Comparison between The Osteopathology in the Western and the Professionalization of Chiropractic in Korea (서구의 비지배적 의학이한의학의 전략 선택에 주는 시사점 -영미의 정골요법과 카이로프락틱의 전문직화 전략을 중심으로-)

  • Kwon, Oh-min;Ahn, Sang Woo
    • The Journal of Korean Medical History
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    • v.21 no.1
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    • pp.29-36
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    • 2008
  • The professionalization of unauthoritative medical service has been progressed over time, transforming based on the motive, strategy and the social environment of the medical society. Osteopathology and Chiropractic have been professionalized in totally different steps, even though their basic philosophy and the theory are very much the same. The historical suggestions of these osteolopathology and chiropractic in England and United States is that the economical conditions and the point of view that society has on the relationship between human and medicines affect decisively on the social transformation of the community. Observations through these examples will provide many informations as a source on political measures for a medical society to decide for its future direction.

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Mapping Within-field Variability Using Airborne Imaging Systems: A Case Study from Missouri Precision Agriculture

  • Hong, S.Y.;Sudduth, K.A.;Kitchen, N.R.;Palm, H.L.;Wiebold, W.J.
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.1049-1051
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    • 2003
  • This study investigated the use of airborne image data to provide estimates of within -field variability in soil properties and crop growth as an alternative to extensive field data collection. Hyperspectral and multispectral images were acquired in 2000, 2001, and 2002 for central Missouri experimental fields. Data were converted to reflectance using chemically-treated reference tarps with known reflectance levels. Geometric distortion of the hyperspectral pushbroom sensor images was corrected with a rubber sheeting transformation. Statistical analyses were used to relate image data to field-measured soil properties and crop characteristics. Results showed that this approach has potential; however, it is important to address a number of implementation issues to insure quality data and accurate interpretations.

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