• 제목/요약/키워드: service support activity

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가치사슬 활동이 종합병원 경영성과에 미치는 영향 분석 (The Effects of Value Chain Activity on General Hospital Management Performance)

  • 백승준;김영훈;김한성;최영진;한휘종;윤병준;우정식;김효정
    • 한국병원경영학회지
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    • 제19권3호
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    • pp.11-28
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    • 2014
  • This study, targeting Korean tertiary hospitals and general hospitals, aims to analyze how value chain model in health and medical institution suggested by Duncan and else influences on hospital management. A survey was conducted to verify the actual proof analysis of this study model. 880 questionnaires were distributed to entire 88 hospitals and 739 copies were returned from 76 hospitals. This study mainly consists of three steps to analyze the effect value chain activity has on management performance of general hospitals. For the first step, we analyzed the effects service delivery activity has on management performance. For the second step, we analyzed the effects service support activity has on management performance and for the third, we analyzed the effects interaction between service delivery activity and service support activity has on management performance. The main results of this study are as follows. First, in terms of the management performance of scale, the factors which influenced on daily charge of outpatient were service activity before treatment, at the moment of treatment and value chain activity, while more important factors in daily charge of inpatient were organizational culture, organizational structure and value chain activity. In terms of management performance of quality, the factors which influenced on the first medical examination rate of outpatient were service activity before, at the moment of and after treatment, while activity at the moment of treatment, organizational structure, and value chain activity which is interaction were more important factors in average length of stay. In terms of non-financial performance, the management performance factors which influenced on job satisfaction were service activity at the moment of, after the treatment and value chain activity, while organizational culture, strategy resources and value chain activity which is interaction were more important factors in job commitment. Secondly, all the service support activity, service delivery activity and value chain activity had statistically significant effect on management performance. Among the three factors, service support activity had relatively high effect than others.

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사회복지에서의 이용자 지원을 위한 권리옹호(Advocacy) 시스템에 대한 고찰 (A Study on the Advocacy System for Service User in Social Welfare)

  • 이명현
    • 한국사회복지학
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    • 제56권2호
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    • pp.29-52
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    • 2004
  • 사회복지는 수급자가 선택하고 결정하는 "이용자 위주의 복지"로 변화하고 있다. 따라서 복지이용자의 학대나 권리침해에 대한 반성, 자기결정과 선택 등 이용자의 권리강화를 위한 권리옹호(Advocacy) 시스템 구축이 필요하다. 본 연구는 사회복지와 권리옹호와의 관계, 권리옹호 시스템의 구조와 유형 등을 통하여 이용자의 권익을 대변하고 이용자 중심의 복지실현을 지원하는 권리옹호 시스템에 대해 고찰하였다. 구체적으로는 이용자 중심의 사회복지로의 변화 동향과 권리옹호의 의의, 이용자 지원을 둘러싼 사회복지제도의 쟁점을 고찰하고 이용자 지원을 위한 권리옹호의 유형을 살펴보았다. 또한 이용자 지원을 위해서 어떠한 권리옹호가 필요한지 권리옹호 시스템의 구조와 구체적인 내용을 고찰하고 이용자의 권리보장 규정의 명확화 컴플라이언스 원칙의 확립과 사회복지사의 역할강화, 자기결정과 선택을 위한 권리옹호의 기반정비 등 시스템 구축을 위한 과제에 대해 논의하였다.

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Activation of Ontact Research Using Science & Technology Knowledge Infrastructure ScienceON

  • Han, Sangjun;Shin, Jaemin;Lee, Seokhyoung;Park, Junghun
    • Journal of Information Science Theory and Practice
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    • 제10권spc호
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    • pp.1-11
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    • 2022
  • As data-based research activities and outcomes increase and ontact or non-face-to-face activities become common, the demand for easy utilization of resources, tools, functions, and easily accessible information required for research in the R&D sector has increased accordingly. With the rapid increase in the demand for collaborative research based on online platforms, research support institutions strive to provide venues for research activities that merge various information and functions. ScienceON, an integrated science & technology (S&T) knowledge infrastructure service developed and operated by the Korea Institute of S&T Information (KISTI), supports open collaboration by connecting and merging all the information, functions, and infrastructure required for research activities. This paper describes the online research activity support tool provided by ScienceON and the remarkable results achieved through this activity. Specifically, the excellent creation of the following flow of meta-material research activities in the ontact space is elucidated. First, the papers required for a meta-material analysis are retrieved, virtual simulation is conducted with the experimental data extracted from the papers, and research data are accumulated. ScienceON's tools for supporting ontact research activity will play a role as an important service in the era of digital transformation and open science.

A Study on Building Web Services for Implementing Real Time Enterprise

  • Lee, Jung-Min
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 추계학술대회
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    • pp.377-382
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    • 2007
  • To transform the enterprise system into the 'Real Time Enterprise' with respect to IT, I suggest the conceptual application model which is composed of pieces(components) extracted from different packaged applications working in a heterogeneous environment based on the 'business activity' in other words, business services provided by internal (inter-enterprise) and external (extended enterprise) application to support a business activity within in an enterprise and the design mechanism focusing service tier which acts as intermediate tier within application architecture.

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A Study on the Social Support's Moderating Effect for the Elderly's Life Satisfaction

  • Jung, Myung-Hee;Kim, Hong-Sun
    • 산경연구논집
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    • 제8권4호
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    • pp.23-35
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    • 2017
  • Purpose - This paper aims to obtain a theoretical understanding for the relationship among the elderly's leisure activity, social support, life satisfaction and mental loneliness in their life. This paper has the purpose to draw policy implications by the course of research and study as well as to find alternatives in enhancing the elderly's psychological well-being in a practical dimension. Research design, data, and methodology - Data has been collected from 380 elderly persons participating in leisure activities in 10 senior welfare service centers located in the Seoul area. A structured questionnaire sheet was used, and as the main analysis method for hypothesis verification, the hierarchical regression method was used. Results - Social support is moderating factor for the relationships among the productive leisure activity, life satisfaction and mental loneliness, but does not play the moderating role in the relationships such as consumptive leisure activity, life satisfaction and mental loneliness. Conclusions - It is necessary to make efforts to provide policies for promoting and expanding the elderly's participation especially in productive leisure activity. And also, an institutional support should be provided for maintaining and expanding a stable social relationship network for the elderly's participation.

일 도시지역 취약노인의 우울 유병률과 영향 요인 (Prevalence and Its Influencing Factors on Depression among Elderly Vulnerable People in Urban Community)

  • 김혜령
    • 보건의료산업학회지
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    • 제7권3호
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    • pp.275-286
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    • 2013
  • To identify the prevalence and its influencing factors on depression among elderly vulnerable people in one urban community. This study used data from 381 of elderly vulnerable people in the community. The prevalence of depression was found to be 51.97%. Multivariate logistic regression analysis shows that depression was more prevalent as people in female gender; people with lower self-esteem compared to those with higher self-esteem; in elderly who perceived lower social support compared to those who perceived higher social support; and in the older adults with limitation in instrumental activity of daily living. The finding of a significant association between gender difference; self-esteem; perceived social support, and limitation in instrumental activity of daily living and occurrence of depression expected to promote the screening strategy for elderly at risk of depression in Korean community.

서울시 아이돌보미의 직무 만족도에 관한 연구 (A Study on the Job Satisfaction of Child Care Helpers in Seoul City)

  • 황혜신;윤명자
    • 대한가정학회지
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    • 제50권4호
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    • pp.63-71
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    • 2012
  • This study aimed to investigate the job satisfaction of child care helpers who are service providers in a child care support project. For this study, 302 child care helpers in ten districts within Seoul participated in the present study. A survey was conducted to collect data concerning their job satisfaction. Data were analyzed with descriptive statistics and regression using the SPSSWin 16.0 version. The results of this study were as follows. Generally, child care helpers had a high degree of job satisfaction. In addition, they exhibited the highest degree of satisfaction in relationships and the lowest satisfaction in wages. Furthermore, they demonstrated varying degrees of job satisfaction depending on their individual characteristics, activity characteristics, and activity recognition. The results of the present study can provide useful implications in regards to successful child care support projects.

Features of Administrative Liability for Offenses in the Informational Sphere

  • Iasechko, Svitlana;Kuryliuk, Yurii;Nikiforenko, Volodymyr;Mota, Andrii;Demchyk, Nadiia;Berizko, Volodymyr
    • International Journal of Computer Science & Network Security
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    • 제21권8호
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    • pp.51-54
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    • 2021
  • The article is devoted to the study of the features of administrative liability for offenses in the informational sphere, the definition of the concept and features. Based on the examples of implementation of instruments of European legislation into the national legal system and examples of national legal practice, the authors have identified the features of informational and legal sanctions aimed at restricting the rights of access of subjects to information, prohibiting them to disseminate certain information, restricting the rights to disseminate certain information, and suspending informational activities. It has been substantiated that the administrative liability for informational offenses as a protective legal institution is created to contribute to the solution of such acute problems of legal support of human and society interests in the new informational dimensions.

건강가정지원센터의 가족봉사단 및 건강가정캠페인 사업 운영 현황 및 발전방향에 관한 연구 (A Study on the Improvement Direction for the Activity of Family Voluntary Service Group and Healthy Family Campaign in Healthy Family-Support Center)

  • 박정윤;윤소영
    • 가족자원경영과 정책
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    • 제14권2호
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    • pp.59-77
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    • 2010
  • This research evaluated the present condition of the family voluntary service group and healthy family campaign, which was being carried out as one of the healthy family culture businesses of the Healthy Family-Support Center. Furthermore, it suggests ways to improve these business activities. Research centered on the analysis of business documents created between December 2006 and November 2007. The results were as follows. First, the family voluntary service group and the healthy family campaign business in the Center must be able to have specificity or individuality. Second, the Center must manage the scale, frequency, and contents of the businesses systematically. Third, the businesses must concern themselves with family life in general, make better use of the advisory committee or steering committee, concern variety of business performing system.

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