• Title/Summary/Keyword: service state

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The Perceived Benefits of Electronic/digital Reference Services in Nigerian University Libraries: a survey

  • Uzoigwe, Comfort U.;Eze, Jacintha U.
    • International Journal of Knowledge Content Development & Technology
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    • v.8 no.2
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    • pp.49-65
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    • 2018
  • Are the benefits derived from ICT based reference and information service worth the financial and other commitments devoted to it? In an attempt to answer this, this study delved into finding out the perceived benefits; the rational for ICT based reference services in Nigerian university libraries. The main objectives were to find out the purposes for using ICT facilities in reference services delivery and the perceived benefits derived from using ICT resources in reference and information services. Being a survey, questionnaire was used to collect data from the librarians of twelve (12) universities; two (2) each sampled from the six geopolitical zones of Nigeria. Data was analyzed using frequencies, mean scores and standard deviations. ANOVA statistical analysis was used to test the hypothesis of no significance difference in the benefits derived from ICT based reference services using p-value of 0.05 to calculate the level of significance. Findings showed that librarians and library users made use of ICT facilities for different reference purposes especially to obtain information they need using the internet. Other reference needs for which patrons used the ICT facilities included: - access to current e-books and e - journals, user education and access to global information in other libraries. Provision of current awareness services (CAS) and selective dissemination of information services (SDI), on-line searching using workstations in the library, provision of on-line public access catalogue (OPAC) services, keeping statistics of users of the reference section and compilation of bibliographies. Further findings showed that the librarians and library users derive a lot of benefits from their use of ICT facilities in reference services. The results showed that easy retrieval and dissemination of information to patrons were ranked highest by the librarians amongst others.

User-Oriented Digital Maps for Supporting Decision Making (의사결정 지원을 위한 사용자 중심의 수치지도)

  • Lee, Dong-Cheon;Lee, Young-Wook;Park, Ki-Surk
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.27 no.2
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    • pp.235-247
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    • 2009
  • Map is information media for human life. Recently, innovative map making technology has been developed and most updated various data are provided to map users. In consequence, use of maps is rapidly increasing in various applications. One of the examples is car navigation map because navigation maps provide reliable and necessary information with convenient way. Therefore, maps are to be changed to user-oriented from map making-oriented design. The main goal of spatial data infrastructure is to allow various users to access the real world information easily for decision making. However, most of the digital maps are focused on map making aspect such as providing up-to-date data, acquisition of accurate data with state-of-the-art technology, and addition of layers (For example, ortho-images and DEMs). If map data processing tools are to be provided with the digital maps, users could utilize maps for decision making without professional software or knowledge. Therefore, objective of this paper is to propose scheme of the digital map data processing service with application examples.

Survey Study: How Customer Attributes and Menu Selection Criteria are Related to Customer Support for Menu Labeling (레스토랑 메뉴의 영양정보공개 지지도에 따른 메뉴선택속성 및 소비자 특성에 관한 연구)

  • Kim, Sun-Joo;Cho, Meehee
    • Journal of the Korean Society of Food Culture
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    • v.29 no.3
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    • pp.231-239
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    • 2014
  • We studied customer recognition and understanding of menu labeling as well as the correlations between customer support for menu labeling and multiple factors, such as demographic characteristics, dinning-out behavior, and menu selection criteria. This study designed a survey and received responses from 351 individuals. The analysis results reveal that most respondents did not acknowledge menu labeling or lacked knowledge of it. Many of the respondents showed experience in ordering from menus with ingredient labels, but many showed no interest in menu labeling. Exactly 114 (32.5%) respondents showed support of menu labeling, and most were interested in levels of trans-fat, fat, and cholesterol. The respondents reported that menu labeling should be implemented more in fast-food restaurants and causal dinning restaurants. This study also analyzed how customer menu selection criteria are related to support level of menu labeling. Respondents were classified into three groups based on their support level for menu labeling (low medium high), after which correlations between customer menu selection criteria and support level were examined. Respondents in the high support group considered all menu selection criteria (i.e., ingredients, health, and consideration of calories). GLM analysis showed that monthly dining-out expenses were highly related to support level with a significance level of 0.05, and the interaction between monthly dining-out expenses and respondents' jobs also affected support level with a significance level of 0.01.

Analysis of the occupants' opinions and behaviors related to health issues for senior housing planning (노인주택 계획을 위한 예비노년층의 건강의식 및 행위조사)

  • Choi, Hee-Seung;Yoon, Chung-Sook;Chun, Chung-Yoon;Park, Eun-Seon;Kang, Young-Gil
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2005.11a
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    • pp.73-77
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    • 2005
  • To design senior housing that support residents' health is one of the comtemporary issues in Korea. As elderly people became more healthful and reach, people became interested in the health and health promotion. This trend encouraged this research study. The objectives of this study are: to analyze the middle aged people's opinions and behaviors related to health issues, and to suggest design considerations for senior housing. The survey used questionnaire from 476 residents living in Seoul and Gyeong-Gi area. The analysis used descriptive statistics, one-way anova and t-test. Primary findings are as follows: (1) Most of the respondents considered that their health state is 'good' and mental health is more important than physical health. (2) Many people exercise regularly for the promotion of health at a gym. (3) Results show that social relationship effect on health, and dietary life and walking medical examination account highly. (4) As the respondents are higher income and education level, the health-related behavior is more actively. Moreover the respondents who are women feel a great interest about health issues. These results suggest directions for planning of the senior housing. (1) Planning the space for the health-promoting behavior in the house or support a private gym-not a local facilities-. (2) Service for the information related health issues - medical examination, news of the health issues (3) Support the maintenance a good - social relationship (4) Consideration the space with health-related behavior like walking and dietary-life. The senior housing can reflect the health-related opinions and support health-related behavior of the elderly people.

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A Study for u-Healthcare Networking Technology Framework Approach Based on Secure Oriented Architecture(SOA) (Secure Oriented Architecture(SOA)에 기반한 u-Healthcare 네트워크 보안기술 프레임워크 모델)

  • Kim, Jeom Goo;Noh, SiChoon
    • Convergence Security Journal
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    • v.13 no.4
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    • pp.101-108
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    • 2013
  • Sensor network configurations are for a specific situation or environment sensors capable of sensing, processing the collected information processors, and as a device is transmitting or receiving data. It is presently serious that sensor networks provide many benefits, but can not solve the wireless network security vulnerabilities, the risk of exposure to a variety of state information. u-Healthcare sensor networks, the smaller the sensor node power consumption, and computing power, memory, etc. restrictions imposing, wireless sensing through the kind of features that deliver value, so it ispossible that eavesdropping, denial of service, attack, routing path. In this paper, with a focus on sensing of the environment u-Healthcare system wireless security vulnerabilities factors u-Healthcare security framework to diagnose and design methods are presented. Sensor network technologies take measures for security vulnerabilities, but without the development of technology, if technology is not being utilized properly it will be an element of threat. Studies suggest that the u-Healthcare System in a variety of security risks measures user protection in the field of health information will be used as an important guide.

A User's Location Localization Method using Smartphone Sensor on a Subway (지하철에서 스마트폰 센서를 이용한 사용자 위치 추적 방법)

  • Cho, Jung-Gil
    • Journal of the Korea Convergence Society
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    • v.11 no.3
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    • pp.37-43
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    • 2020
  • Smartphone-based localization has been widely studied in many different scenarios. But as far as we know, few work has addressed the problem of localization in underground public transportation systems, where GPS signal and wireless infrastructure are not always available. Knowing the location of a train is necessary to develop a useful service for subway passengers. And so, estimation of motion state and stop station by using sensors on a smartphone is being studied for subway passengers. This paper proposes a localization method that uses a barometer and a magnetic sensor on a smartphone. The method proposed in this paper first estimates whether the train runs or stops according to the change in air pressure and the strength of the magnetic field. The altitude value and the magnetic field value are then used to estimate the exact stop station of the train. We evaluated the proposed method using data from the Seoul's subway line 5. Compared with previous methods, the proposed method achieves higher accuracy.

A Study on the Effectiveness Verification of Construction CRM systems (건설 CRM 시스템 효과검증에 관한 연구)

  • Cho, Kyoung-Rin;Hwang, Ug-Sun;Kim, Yong-Su
    • Korean Journal of Construction Engineering and Management
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    • v.8 no.4
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    • pp.137-145
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    • 2007
  • Purpose of this study is to analyze degrees of oral transmission, customer satisfaction, and subscription customer's re-visitation to grasp effectiveness of CRM of construction company. Brand recognition, customer satisfaction, and customer loyalty can be made to improve by CRM of construction company. Ultimately, this study is intended to improve management achievement by increasing total sales and reducing expense. 175 distribution customers and subscription customers participate in the final analysis for this study. In terms of service quality factors, state of facility, trust, response, conviction and sympathy are measured. In terms of effectiveness, customer satisfaction, oral transmission, and customer's re-visitation are measured. Considering these things, CRM of construction company can improve oral transmission, satisfaction, re-visitation of distribution customers and subscription customers. CRM of construction company can be utilized as a competitive means for management and contribute to improving management achievement in the long run. Through examining actual effectiveness of CRM of construction company in this study, it can be thought that necessity and possibility of CRM of construction company should be recognized and CRM of construction company should be developed further.

Analysis of Indoor Localization Technology for Exhibition Services and Application Method of VLC/RF Converged Localization (전시 서비스를 위한 실내 측위 기술 분석 및 VLC/RF 결합 측위 적용 방안)

  • Kim, Ki-Yun;Lee, Min-Woo;Cha, Jae-Sang
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.40 no.1
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    • pp.217-225
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    • 2015
  • Recently, as the supply of smart phone is spreading and the exhibition industries are rapidly growing, future exhibitions are evolving toward active, customized, interactive, tangible services, which can give more satisfaction to visitors. To realize this services, the indoor localization in the exhibition of visitors is very important and according to the accuracy of localization the quality of services for exhibition are also different. In this paper, state-of-the art indoor localization techniques are investigated and new localization method are proposed. To achieve this goal, future exhibition service types are proposed, which are connected with IT technology. And also, BLE(Bluetooth Low Energy) technology including comparison of specifications and representative localization technologies are analysed. Furthermore we performed comparison study and simulation between RF and VLC channels. Finally based on this, we proposed converged VLC and RF(Wi-Fi and BLE) localization technique for exhibition.

How can we narrow the digital divide among SMEs in APEC member economies? (중소기업 정보화 수준 격차 해소방안에 관한 국가 간 비교연구)

  • Kwon, Sun-Dong;Yang, Hee-Dong;Sohn, Yong-Yeop;Lee, Seong-Bong;Sirh, Jin-Young;Cho, Taek-Hee
    • Journal of Information Technology Applications and Management
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    • v.12 no.2
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    • pp.79-106
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    • 2005
  • This study, by adopting case study methodology, is focused on examining the present state and analyzing the cause of the digital divide, and suggesting policies for bridging the divide, specifically in view of SMEs. We have taken cases of manufacturing companies, visiting and interviewing 18 SMEs in 10 APEC member economies which show sharp difference in usage of ICT. In order to analyze the digital gap among SMEs, we used 5 variables that are composed of computer hardware, computer software, Internet, readiness of ICT, and performance of ICT adoption, while categorizing the cases into low and high tier based on the national ICT index. From a computer hardware perspective, the high tier (0.66) has almost double the number of PC’s per employee, compared with the low tiers (0.34). This gap can be explained by financial availability of low income and high tariff in the developing economies. In the computer software perspective, the SMEs in the low tier had some restrictive use of computer applications such as financial and accounting management and document management, while those in the high tier enjoyed more diversity in the use of applications such as inventory management, sales management, financial and accounting management, procurement management, CRM, and ERP. In view of the readiness of ICT, the difference in ICT infrastructure and financial status between the low and high tier was far wider than any other variables. As a result of ICT adoption, SMEs benefited in view of learning and growth, internal business processes, customer service, and financial affairs. To effectively bridge the digital divide between the low and high tier, actions such as setting up a secondary market of used computers among cooperating developed and developing countries, developing and diffusing good business applications, and building speedy, low-cost telecommunication infrastructures should be taken.

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A Study on the DBS Receive Tracking Antenna Apparatus on a Ship by the Az/El Mount (Az/El 마운트에 의한 선박용 DBS 수신추적안테나 장치에 관한 연구)

  • 최조천;양규식
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.1 no.2
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    • pp.209-220
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    • 1997
  • DBS offers actual services to mass-media and communication system of very broad region in information society. Especially, the DBS is the only system to access TV broadcasting service on a sailing ship. But the ship's DBS receiver is required a complex antenna tracking system because ships are under complex moving such as pitch, roll, and yaw etc. This study is motivated to develop a tracking antenna system to receive the koreasat on small silo ship. Therefore, this system is researched to small size, light weight, simple operation, and low cost of the product. The mount structure have been a compact size and easy operation to the Az/El 2-axis type which is operated by step motor. And it is very useful on a ship in the around sea of korean peninsula. The antenna has a plate type of micro-strip array, and is a domestic production. The vibration sensor is selected to gyro sensor of ultra-sonic rate type for ship's moving control. Tracking method is used the step-tracking algorithm, and the ship's moving compensation is adapted to the closed loop control method by ship's moving detection of gyro sensor. Tracking test is operated by the ship's moving simulator, we examined the actual receiving state on sailing shipboard in the near sea of korean peninsular.

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