• Title/Summary/Keyword: service recommendation

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Review on Acceptability of Patients towards Obesity Treatment Program (비만 진료 프로그램에 대한 수용성 태도 분석)

  • Lee, Eom-jee;Kim, Seo-Young;Lim, Young-Woo;Park, Young-Bae
    • Journal of Korean Medicine for Obesity Research
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    • v.19 no.1
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    • pp.42-55
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    • 2019
  • Objectives: Acceptability of patients towards obesity treatment program is associated with better weight loss outcomes. The purpose of this study was to review previously published study results of the predictive factors associated with patients' acceptability in obesity treatment. Methods: Authors searched for the articles related to acceptability reported as continuation, attendance and adherence, published from 2011 to 2018 found on Pubmed, Scopus, Research Information Sharing Service, and Koreanstudies Information Service System. A total of 23 articles were finally selected. From the study results, unchangeable and changeable predictors were extracted, and these predictors were examined according to detail categories. Results: Regarding the continuation of the treatment, unchangeable factors such as younger age, lower educational level, male sexuality and lower accessibility to physical activity predicted lower continuation. Furthermore, changeable factors such as early and half weight loss, better accessibility to the treatment and financial incentives for retention predicted higher continuation rate. Greater degree of attendance was predicted by unchangeable factors such as economical affordability, and changeable predictors such as half weight loss and proximity to the clinic. Main factors of adherence to the recommendation were unchangeable predictors such as weight loss experience, and changeable predictors such as more physical activity and appropriate dietary habits. Negative psychological state predicted lower continuation, attendance and adherence rate. Conclusions: Our review results suggest that unchangeable and changeable predictors of acceptability of patients should be carefully examined during treatments of obesity.

The Effects of Perceived Quality of Fashion Chatbot's Product Recommendation Service on Perceived Usefulness, Trust and Consumer Response (패션 챗봇 상품추천 서비스의 지각된 품질이 지각된 유용성, 신뢰 및 소비자 반응에 미치는 영향)

  • Lee, Yuri;Kim, Hyojung;Park, Minjung
    • Journal of the Korean Society of Clothing and Textiles
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    • v.46 no.1
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    • pp.80-98
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    • 2022
  • Artificial intelligent chatbot services have recently become common in fashion e-retailing and are expected to improve online shopping by making it easy to recommend products. This study examines whether the perceived quality of a fashion chatbot affects consumers' trust and perception of usefulness, which in turn influences satisfaction and intention to use, in accordance with the information system success model. The study also investigates differences in perceived quality and consumer response variables between high and low groups of self-efficacy. A total of 341 consumers participated in an online survey. The results revealed that information quality and system quality had a significant impact on perceived usefulness and trust, and that service quality significantly impacted trust. Perceived usefulness and trust had a positive effect on consumer satisfaction, which in turn had a positive effect on intention to use. In addition, the findings revealed that people who had higher self-efficacy showed higher scores on perceived usefulness, trust, satisfaction, and intention to use chatbots as compared to people who had lower self-efficacy. This study suggested theoretical implications by applying the information system success model theory to fashion chatbot studies. It also suggested practical implications for e-commerce marketers developing retail strategies.

Study on Curator of Tourist Attractions using Chatbot (관광지 교육을 위한 교육용 챗봇 큐레이터)

  • Park, Jong-hyun;Kim, Im-yeoreum;Ryu, Gi-Hwan
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.303-308
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    • 2022
  • A chatbot is a responsive chatting program that can communicate with people through text or voice. 'Siri' and 'Bixby' installed in smartphones are also representative artificial intelligences that use the chatbot system. With the rapid development of chatbots, users in various fields have also begun to pay attention to the food service industry. As machine learning technology developed, it became possible to use more flexible conversations, and it soon expanded to the realm of education. Userㄴs interact through conversations with chatbots, and active interactions stimulate users' desires and at the same time have a positive effect on learning motivation. Recommendation system programs using chatbots not only recommend products according to users' preferences, but also provide various additional information. This study planned a program that combined the chatbot system and tourism service. The chatbot curator will develop into a form of inducing interest and curiosity to users through learning, and then facilitating the desire for tourism. The purpose of this study is to lay the foundation for a chatbot curator based on previous studies.

Study on Curator of Tourist Attractions using Chatbot (관광지 교육을 위한 교육용 챗봇 큐레이터)

  • Park, Jong-hyun;Kim, Im-yeoreum;Ryu, Gi-Hwan
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.843-848
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    • 2022
  • A chatbot is a responsive chatting program that can communicate with people through text or voice. 'Siri' and 'Bixby' installed in smartphones are also representative artificial intelligences that use the chatbot system. With the rapid development of chatbots, users in various fields have also begun to pay attention to the food service industry. As machine learning technology developed, it became possible to use more flexible conversations, and it soon expanded to the realm of education. Userㄴs interact through conversations with chatbots, and active interactions stimulate users' desires and at the same time have a positive effect on learning motivation. Recommendation system programs using chatbots not only recommend products according to users' preferences, but also provide various additional information. This study planned a program that combined the chatbot system and tourism service. The chatbot curator will develop into a form of inducing interest and curiosity to users through learning, and then facilitating the desire for tourism. The purpose of this study is to lay the foundation for a chatbot curator based on previous studies.

Identification of User Preference Factor Using Review Information (리뷰 정보를 활용한 이용자의 선호요인 식별에 관한 연구)

  • Song, Sungjeon;Shim, Jiyoung
    • Journal of the Korean Society for information Management
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    • v.39 no.3
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    • pp.311-336
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    • 2022
  • This study analyzed the contents of Goodreads review data, which is a social cataloging service with the participation of book users around the world, to identify the preference factors that affect book users' book recommendations in the library information service environment. To understand user preferences from a more detailed point of view, sub-datasets for each rating group, each book, and each user were constructed in the sample selection process. Stratified sampling was also performed based on the result of topic modeling of review text data to include various topics. As a result, a total of 90 preference factors belonging to 7 categories('Content', 'Character', 'Writing', 'Reading', 'Author', 'Story', 'Form') were identified. Also, the general preference factors revealed according to the ratings, as well as the patterns of preference factors revealed in books and users with clear likes and dislikes were identified. The results of this study are expected to contribute to more sophisticated recommendations in future recommendation systems by identifying specific aspects of user preference factors.

A study on prediction influence factor of Graduate Students inEducation Learning satisfaction, persistence, recommend intention (교육대학원생의 비대면 온라인 강의 만족도, 학습지속의향, 추천 의향에 미치는 예측 요인에관한연구)

  • Kim-Jae Kum
    • Journal of The Korean Association of Information Education
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    • v.26 no.6
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    • pp.517-532
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    • 2022
  • As a result of the this exploratory study the main results show that the factors affecting the satisfaction of non-face-to-face class learning of graduate students in Education were social presence, perceived easy to use, and information service quality. Secondly, the factors affecting the learning persistence were perceived usefulness and social presence, but perceived usefulness's influence was relatively small. Next, it was found that the subjective satisfaction of graduate students of education did not significantly affect their intention to continue learning persistence. Lastly, learning satisfaction and learning persistence had a positive effect on the intention to recommend to others. Through the this empirical analysitics study it demonstrate the factors such as attitudes, feelings, and friendliness toward non-face-to-face online classes perceived by graduate students in Education.

A Qualitative Case Study of the Narrative therapy group work on the elderly with palsy to solve conflict with the elderly with dementia (치매노인과의 관계개선을 위한 중풍노인 이야기치료 집단상담 사례 연구)

  • Lee, Gyeonguk
    • 한국노년학
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    • v.29 no.3
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    • pp.1123-1140
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    • 2009
  • The purpose of this study is to explore the process for the elderly with palsy to solve conflicts with the elderly with dementia in day care center through the narrative therapy group work. For this, the researcher enacted the Narrative therapy group work on the 12 elderly with palsy for seven sessions, and analysed these data through qualitative case study method. The results of this study are as follows. First, the elderly with palsy became to recognize the elderly with dementia as 'the people suffering from dementia' rather than 'the problem', and tried to care them rather than to blame. Second, they became to recognize themselves as 'component people' rather than 'the victim'. Third, they grew intimate and collaborated with themselves. Fourth, they participated actively in day care center. It was discussed connection between these changes and narrative therapy skills, such as to separate problem from people, to respect client as expert for one's problem, to seek unique outcome. The recommendation is suggested that it is important to enlarge choice to participate for long-term care service consumer and to apply narrative therapy on the elderly.

A Study on Shipborne Automatic Identification System (AIS)

  • Liu, Renji;Liu, Chang
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2001.10a
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    • pp.19-25
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    • 2001
  • At present the identification of vessels is still depending on the OOW (Officer Of Wateh) in VTS (Vessel Traffic Service), which is completed by radar, and also by the combination of VHF radio and VHF direction finder. However, with the development of port transportation and economic, this conventional way of identification can't satisfy more and more request for the information that the VTS needs from the vessels. In such a case, the AIS(Automatic Identification System) precept which is based on STDMA (Self-organized Time Division Multiple Access) technique is put forward by IMO (International Maritime Organization). AIS can automatically provide the information, including own ship's identification, type, position, course, speed, and other information to the appropriately equipped coast station and other ships. At the same time it can also automatically monitor and track the nearby ships similarly fitted with AIS. On the basis of describing the whole comprising and the format of transmission information of AIS, this paper mainly studies the key communication techniques in AIS, such as STDMA protocol, net synchronization and GMSK(Gaussian Minimum Shift Keying)technique, and so on. At last this paper briefly introduces the recommendation decided by IMO on forcing the sea-going ships to fixed with AIS equipments, and it continuos with the unexploited potential of AIS if it applies in VTS.

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Development of Multi-agent based Personalized-TV Program Service System using TV-Anytime (TV-Anytime을 이용한 멀티에이전트 기반의 개인화된 TV 프로그램 서비스 시스템 개발)

  • Ha, Kyung-Hui;Kim, Gun-Hee;Choi, Jin-Woo;Ha, Sung-Do
    • 한국HCI학회:학술대회논문집
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    • 2006.02a
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    • pp.333-338
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    • 2006
  • 최근 사용자에 대한 많은 정보를 얻는 것이 가능해지면서, 데이터마이닝 기법이나 Contents 추천 기법을 이용한 맞춤형 서비스가 가능하게 되었다. 특히, 대부분의 사람들에게 TV 프로그램 시청은 여가생활시간에서 가장 높은 비중을 차지 하고 있다. 따라서, 보다 지능적인 TV 프로그램 서비스를 제공하는 기술에 대하여 관심이 고조되고 있다. 본 논문에서는 TV-Anytime을 이용하여 개인화된 Electronic Program Guide (EPG)를 생성하고, 개인화된 EPG 정보를 활용하여 시청자에게 맞춤형 TV 프로그램 서비스를 제공하는 시스템에 대한 연구 결과를 제시한다. 또한 시청자의 시청패턴과 TV 프로그램 선호도를 바탕으로 시청자가 원하는 프로그램을 추천하는 TV Program Recommender Agent와 방송 및 TV 프로그램에 대한 대화를 담당하는 TV Program Helper Agent, 시스템 조정 및 메시지 전달을 담당하는 Coordinator Agent로 이루어진 멀티에이전트 기반 시스템 구조를 제시한다.

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Automated Answer Recommendation System Using Convolutional Neural Networks For Efficient Customer Service Based on Text (텍스트 기반 상담시스템의 효율성 제고를 위한 합성곱신경망을 이용한 자동답변추천 시스템)

  • Na, Hunyeob;Seo, Sanghyun;Yun, Jisang;Jung, Changhoon;Jeon, Yongjin;Kim, Juntae
    • Annual Conference on Human and Language Technology
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    • 2017.10a
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    • pp.272-275
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    • 2017
  • 대면 서비스보다 비대면 서비스를 선호하는 소비자들의 증가로 인해 기업의 고객 응대의 형태도 변해가고 있다. 기존의 전화 상담보다는 인터넷에 글을 쓰는 형식으로 문의를 하는 고객이 증가하고 있으며, 관련 기업에서는 이와 같은 변화에 효율적으로 대처하기 위해, 텍스트 기반의 상담시스템에 대한 다양한 연구 및 투자를 하고 있다. 특히, 입력된 질의에 대해서 자동 답변하는 챗봇(ChatBot)이 주목받고 있으나, 낮은 답변 정확도로 인해 실제 응용에는 어려움을 겪고 있다. 이에 본 논문에서는 상담원이 중심이 되는 텍스트 기반의 상담시스템에서 상담원이 보다 쉽게 답변을 수행할 수 있도록 자동으로 답변을 추천해주는 자동답변추천 시스템을 제안한다. 실험에서는 기존 질의응답 시스템 구축에 주로 사용되는 문장유사도 알고리즘과 더불어 합성곱신경망을 이용한 자동답변추천 기법의 답변추천 성능을 비교한다. 실험 결과, 문장유사도 기반의 답변추천 기법보다 본 논문에서 제안한 합성곱신경망(Convolutional Neural Networks) 기반의 답변추천시스템이 더 뛰어난 답변추천 성능을 나타냄을 보였다.

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