• 제목/요약/키워드: service rate

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퍼지수를 이용한 공공부문의 서비스 품질 속성분석에 관한 연구 (A study on the analysis of Service Quality attribute using Fuzzy numbers in Public sector)

  • 이석훈;김용필;윤덕균
    • 산업경영시스템학회지
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    • 제27권4호
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    • pp.94-104
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    • 2004
  • This paper proposed a new method to evaluate service quality attribute of perceived service quality in public sectors, using triangle fuzzy numbers and hamming distance. Our method measured the ratio of the expected and perceived service for the customers' perceived service quality. By using fuzzy numbers, This method not only overcomes linguistic variable problems but also provides more objective and direct information for service quality attributes. The discrepancy rate between expected service and perceived service that is perceived service quality is evaluated by hamming distance. To evaluate the discrepancy rate from hamming distance, we induced general solutions to compute the intersection area between two triangle fuzzy numbers and the weak or strong attributes in public sectors are clarified.

유무선 지능망 환경에서 대량호 착신 과금 서비스를 위한 동적 큐 관리자의 설계

  • 최한옥;안순신
    • 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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    • 제6권1호
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    • pp.103-112
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    • 2000
  • 지능망과 이동 통신 시장의 활성화로 차세대 지능망 서비스를 구현함에 있어 이동 서비스 가입자 및 이동 서비스 이용자 등의 서비스 수요가 더욱 증가될 것이 고려되어야 한다. 따라서, 본 논문에서는 가장 많이 사용되는 지능망 서비스중의 하나인 착신 과금 서비스에 대량호를 처리할 수 있는 호 대기 기능을 추가하여 호 성공률을 높이고, 서비스 가입자의 범위를 기존의 유선망 가입자뿐만 아니라 이동 단말을 소유한 무선망 가입자까지 확장하여 가입자의 이동성을 고려한 Global Service Logic을 설계한다. 또한 서비스에 가입된 각 가입자 단말기들의 위치 정보를 관리하여, 그들의 이동에 따른 동적 그룹핑을 수행하는 Queue Manager의 구조 및 동작 메커니즘을 설계하며, 호 시도율과 drop rate에 따라 필요한 큐의 적정 크기와 이에 대한 큐에서의 대기 시간을 제시한다.

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도축우의 근출혈 유발 인자에 관한 연구 (A study on the risk factors associated with blood splash in slaughtered cattle)

  • 구경녀;변병래;심항섭;이호승;김경숙;우종태
    • 한국동물위생학회지
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    • 제32권3호
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    • pp.287-292
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    • 2009
  • This study was conducted to analyse risk factors which can influence on blood splash in slaughtered cattle in D slaughterhouse located in Gyeonggi province in 2008. A total of 13,056 cattle were studied by several risk factors such as species, gender, body weight, meat grade, weather (temperature), transport distance, lairaging time, moving time, mixing cattle from different sources. As the result of analysis, the total mean of blood splash was 0.70% and the rate was highest (0.94%) in castrated Hanwoo. The heavier body weight, the higher blood splash rate. The farms which have had more than one experience of blood splash tend to have high grade in meat quality. As a weather factor, the rate in summer season was lower than in winter season. It increased as transport distance getting longer and decreased when the lairaging time was 2~5 hours. We could know many risk factors strongly related with the occurrence of blood splash from this study.

Yoon과 Nelson의 흡착모델을 이용한 방독마스크 정화통의 수명예측(I) (Prediction of Service Life of a Respirator Cartridge for Organic Solvent by Using Yoon and Nelson's Adsorption Model)

  • 김기환;원정일
    • 한국산업보건학회지
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    • 제18권1호
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    • pp.20-31
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    • 2008
  • A respirator is useful to protect a worker from the harmful gases and vapors in the workplace, and the evaluation of respirator cartridge service life is important for the worker's health and safety. The performance of cartridge is effected by several factors such as concentration of gas and vapor, humidity, temperature, adsorbents and cartridge packing density. Adsorption model was applied to both sampling tube and respirator cartridge to predict the service life for organic vapors. The variables of the adsorption model were measured from the experiment with the sampling tube, and it was used to predict the service life of respirator cartridge. In the experiment, we used carbon tetrachloride as a organic vapor and activated carbon take out respirator cartridge as activated carbon. As a result, it was possible to predict the service life of respirator cartridge and predicted service life was quite correct. Breakthrough time decreased with increase of CCl4 concentration. In case of sampling tube, adsorbed amount of CCl4 was larger than respirator cartridge due to linear velocity. Also, rate constant of sampling tube was larger than respirator cartridge, because of, effect of flow rate, packing density. In the prediction of service life of respirator cartridge by using sampling tube, the time required for 50% contaminant breakthrough(${\tau}$) is more effective than the rate constant(k').

ATM망에서 GFR서비스를 위한 TCP/IP의 버퍼 관리방법과 스케쥴링에 관한 연구 (A Study on the Buffer Management and Scheduling of TCP/IP for GFR service in the ATM networks)

  • 문규춘;최현호;박광채
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2000년도 하계종합학술대회 논문집(1)
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    • pp.275-278
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    • 2000
  • Recently ATM(Asynchronous Transfer Mode) technology is facing challenges from Integrated Service IP(Internet Protocol), IP router, Gigabit Ethernet. Although ATM is approved by ITU-T as the standard technology in B-ISDN, its survival is still in question. In the ATM networks, the Guaranteed Frame Rate(GFR) service has been designed to accommodate non-real-time applications, such as TCP(Transmission Control Protocol)/IP based traffic. The GFR service not only guarantees a minimum throughput at the frame level, but also supports a fairshare of available resources. We have studied different discarding and scheduling schemes, and compared their throughput and fairness when TCP/IP Traffic is carried. Through simulations, we know that only per-VC queueing with weighted Round Robin(WRR) can guarantee Minimum Cell Rate Among all the Schemes that have been experimented, we recommend DT-EPD(Dynamic Threshold-Early Packet Discard) integrated with MCRplus(Minimum Cell Rate) to support the GFR service.

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Profit-Maximizing Virtual Machine Provisioning Based on Workload Prediction in Computing Cloud

  • Li, Qing;Yang, Qinghai;He, Qingsu;Kwak, Kyung Sup
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권12호
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    • pp.4950-4966
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    • 2015
  • Cloud providers now face the problem of estimating the amount of computing resources required to satisfy a future workload. In this paper, a virtual machine provisioning (VMP) mechanism is designed to adapt workload fluctuation. The arrival rate of forthcoming jobs is predicted for acquiring the proper service rate by adopting an exponential smoothing (ES) method. The proper service rate is estimated to guarantee the service level agreement (SLA) constraints by using a diffusion approximation statistical model. The VMP problem is formulated as a facility location problem. Furthermore, it is characterized as the maximization of submodular function subject to the matroid constraints. A greedy-based VMP algorithm is designed to obtain the optimal virtual machine provision pattern. Simulation results illustrate that the proposed mechanism could increase the average profit efficiently without incurring significant quality of service (QoS) violations.

Aspergillosis in breeding ducks

  • Mi Na Han;Mun Hui Chae;Seong Tae Han
    • 한국동물위생학회지
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    • 제46권3호
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    • pp.203-210
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    • 2023
  • Breeding ducks are susceptible to fungal infections due to being bred in confined spaces for long periods. The objective of this study was to show the real state of the clinical fungal contamination of 22 duck breeding farms in Chungcheongbuk-do, South Korea. Out of the 430 carcasses obtained from the 22 duck breeding farms, 80 were diagnosed with invasive pulmonary aspergillosis (IPA). Aspergillus spp. were detected as the causative agents, including 26 cases of A. fumigatus, 35 cases of A. flavus, and 19 cases of A. terreus. The clinical lesions in the breeding ducks had circumscribed cream-and-yellow-colored plaques and/or white-to-greenish mycelium. Septate hyphae with parallel walls and dichotomous branching were observed in the histopathological lesions. AGMAg ELISA was performed to determine the overall positive rate of Aspergillus spp. in duck breeding farms. These results showed a positive rate of 58.97% for Aspergillus spp. Additionally, the positive rate increased with the age of the host.

카페테리아 식단을 제공하는 사업체 급식소의 식단운영 형태에 따른 대기행렬 분석 (Queueing Analysis by Menu Management Systems in Cafeteria of the Business Foodservices)

  • 양일선
    • Journal of Nutrition and Health
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    • 제31권8호
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    • pp.1347-1354
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    • 1998
  • The purposes of this study were to : (a) anlayze wating time, service rate, arrival rate, and coustomer expectations/satisfaction in cafeteria business foodservices and (b) identify the differences in those factors between foodservices by menu managmenet systems. The samples were two business foodservices operated by contract management in Seoul. The queue, laptime , service rate, and arrival rate were measured at each foodservice by stopwatch observation. The menu type, delivery system, number of meals served , servide time, and turnover rate of each foodservic was investigated. Questionnaires were developed to survey customer expectations and satisfaction. Satistical data analysis was completed using the SAS package programs for descriptive analysis and t-test. The mean waiting time of island type dafeteria system with separte set -menu was shorter than that of the other. In both foodservices, arrival rates were not significantly different from one another , but sevice rates were significnatly high in dafeteria menu systems. The peak time of the queue was found out at combination set menu line. The separate set menu line had a higher servide rate than the combination set menu line. The mean waiting time of the island type cafeteria line was shorter than that of the straifth type . At the straight type dafeterial line, both arrival rate and service rate were higher than those of island-type. The results of this study suggested that a separate set-menu would be more desirable than a combination set-menu in case of providing set menu with cafeteria menu.

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진료회송 사업 현황 및 성공요인 분석: 고양시 소재 종합병원급 내분비내과와 심장내과 환자를 중심으로 (Analysis of Status and Success Factor of Referral and Return of Patients to Clinics: Focusing on Patients with Endocrinology and Cardiology at a General Hospital in Goyang)

  • 박희선;최정규;태은숙;최상길;김의혁
    • 보건행정학회지
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    • 제32권3호
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    • pp.323-329
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    • 2022
  • Background: This study aimed to identify the characteristics of the referral and return of patients to clinics in the endocrinology and cardiology departments at the National Health Insurance Service Ilsan Hospital to evaluate the "referral and return of patients to clinics" program and reduce the rate of returning patients. Methods: From May 2018 to December 2020, we identified the number of visits to referral hospitals and hospital usage status at Ilsan Hospital after returning to clinics. We also identified the patients who returned to Ilsan Hospital within 6 months, defined as "failure to transport," among those recommended to be transported to clinics of the Medical Cooperation Center. Additionally, we evaluated the characteristics of the "failure to transport" patients. Results: Among the returning patients, the rate of visiting Ilsan Hospital within 6 months was higher in cardiology than in endocrinology (25.1% vs. 16.7%). Older age, more severe disease, and more number of visits to the department were associated with a high rate of failure to transport. The rate of failure to return was low in cases diagnosed with hyperlipidemia/lipoprotein metabolism disorder. With respect to diabetes, the rate of failure to transport differed according to each type of diagnosis of diabetes. Conclusion: The success rate of the "referral and return of patient to clinics" program differed based on each patient's characteristics, department of visit, and diagnosis. Individualizing according to the visit department and diagnosis is required to ensure successful transfers, and infrastructure expansion and institutional arrangements must be facilitated.

Multi-server Demanding M/M/s 대기행렬의 Service Rate 변화곡선에 관한 연구 (A Study on the Service Rates of M/M/s Multi-server Demanding Queues)

  • 김성식;장진익
    • 대한산업공학회지
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    • 제6권1호
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    • pp.1-7
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    • 1980
  • An exact solution technique for M/M/s multi-server demanding queue is introduced, and a general form of the curves representing service rates of the system is presented. As the number of customers in the system increases, the service rate is shown to increase initially, then decrease, and finally converge to a certain value. It is also shown that this phenomenon persists regardless of the numbers of servers and customer types.

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