• 제목/요약/키워드: service quality estimation

검색결과 189건 처리시간 0.168초

전자교환기 품질관리를 위한 발생 호수와 재시도 호수 추정 (Attempt and Retry Estimation for the Quality-Control of Electronic Switching System)

  • 차경천;전덕빈
    • 산업공학
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    • 제18권3호
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    • pp.327-332
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    • 2005
  • The call-attempt behavior in a telecommunications service is influenced by the launch of new services and the choice of subscribers. On Feb 28, 2005, there was a disastrous shut-down of major local electronic switching systems (ESS) due to an abrupt increase of call-attempts. This incident turned out to be a strong proof that appropriate forecasting attempts are necessary not only for the capacity planning of network but also for the quality control of ESS. In this paper, forecasting models are first developed to estimate the daily ESS call-attempts and user retrial rates and then meaningful interpretations of results will follow. Finally future research topics will be presented.

디지털콘텐츠 유통 웹사이트의 성공요인(에 관한 연구) (Success Factors of Digital Contents Distribution Websites)

  • 최용석;권혁인
    • Journal of Information Technology Applications and Management
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    • 제13권4호
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    • pp.215-235
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    • 2006
  • Recently, Development of IT and digital-tech, and this is becoming factor of digital contents industry development. But, problem that is more suitable e-business model's necessity and quality enemy of distribution web-site to digital contents as transaction this firm dispute by transaction special quality and Payment-system increase of digital contents increases rapidly was risen. In this study, Digital Contents qualify estimation very important persons of digital contents as sequence of study that investigate from target's viewpoint which is serviced through web-site that digital contents is not factors of web-site service method whether digital contents distribution web-site factors effect that is some in customer satisfaction from general viewpoint of actuality digital contents distribution and is the actual proof enemy. This paper's goal that these study finding leads as digital contents industry discusses individual enterprise's success and failure as field of business in quickening period yet but domestic digital contents industry field will be roared and may can have competitive power by enterprises which wish to already started business or inaugurate an enterprise enter in field with successful beginning and direction and develop continuously.

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Plate waste study among hospitalised patients receiving texture-modified diet

  • Razalli, Nurul Huda;Cheah, Chui Fen;Mohammad, Nur Mahirah Amani;Manaf, Zahara Abdul
    • Nutrition Research and Practice
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    • 제15권5호
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    • pp.655-671
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    • 2021
  • BACKGROUND/OBJECTIVES: While plate waste has been widely investigated in hospitals, there have been minimal studies specific to the texture-modified diet (TMD). This study aims to determine the percentage of plate waste among patients prescribed with TMD and its contributory factors. SUBJECTS/METHODS: This was a single-centre study conducted in the university hospital on three types of TMD (blended diet, mixed porridge, minced diet) during lunch and dinner meals. Weighing method and visual estimation method assisted by digital photograph were adopted in this study. Face to face interview was carried out to investigate on 1) the food/food service quality factors in terms of patients' satisfaction level towards sensorial quality of food and food services provided and 2) the clinical/external factors including appetite, the provision of oral nutrition support, time taking the diet, the need for feeding assistance and the length of hospital stay. RESULTS: The mean percentage of overall plate waste of 95 patients receiving TMD was high (47.5%). Blended diet was identified as the most wasted diet (65%) followed by minced diet (56%) and mixed porridge (35%). Satisfaction level among patients was moderate. Patients on TMD in general had higher satisfaction level on the aspect of food service as compared to food quality. Substantial association between sensorial qualities of food and plate waste were varied according to individual TMD type. A multiple linear regression showed that only the satisfaction level toward the aspects of appearance and variety of foods were the predictors of TMD plate waste (R2 = 0.254, P < 0.05). CONCLUSIONS: A significant relationship between the percentage of plate waste and the overall satisfaction level of patients receiving TMD suggests that vigorous strategies are needed to reduce the food waste of TMD which will lead to a better nutritional status and clinical outcomes among the patients.

웹 서비스 환경에서 평균 응답 시간의 제약조건을 만족하는 최대 객체 크기의 추정 (Estimation of maximum object size satisfying mean response time constraint in web service environment)

  • 이용진
    • 사물인터넷융복합논문지
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    • 제9권3호
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    • pp.1-6
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    • 2023
  • 웹 서비스 환경에서 사용자가 원하는 서비스 품질을 만족하는 경제적인 방법의 하나는 객체의 크기를 조절하는 것이다. 이를 위해 본 연구에서는 서비스 품질로 평균 응답 시간이 임의의 임계값 이하로 주어질 때, 이 제약 조건을 만족하는 최대 객체의 크기를 구한다. 시스템이 정상 상태일 때, 라운드-로빈을 사용하는 결정 모델의 평균 응답 시간은 일반 분포를 따르는 큐잉 모델에서의 평균 응답 시간과 같아질 것으로 추론할 수 있다. 이를 기반으로 최대 객체 크기를 발견하기 위한 해석적 수식과 절차를 수립한다. 웹 트래픽은 서비스 분포로 Pareto 분포가 적합하므로 M/G(Pareto)/1 모델과 지수 분포를 사용한 M/G/1/PS를 적용하여 최대 객체의 크기를 구한다. 수치 계산을 통한 성능평가는 Pareto 분포의 형상 파라미터(shaping parameter)가 커짐에 따라 M/G(Pareto)/1 모델과 M/G/1/PS 모델의 최대 객체 크기가 같아짐을 보여준다. 본 연구의 결과는 경제적인 웹 서비스 제어를 위해 객체의 크기를 조절하는 환경에 사용될 수 있다.

An Objective No-Reference Perceptual Quality Assessment Metric based on Temporal Complexity and Disparity for Stereoscopic Video

  • Ha, Kwangsung;Bae, Sung-Ho;Kim, Munchurl
    • IEIE Transactions on Smart Processing and Computing
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    • 제2권5호
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    • pp.255-265
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    • 2013
  • 3DTV is expected to be a promising next-generation broadcasting service. On the other hand, the visual discomfort/fatigue problems caused by viewing 3D videos have become an important issue. This paper proposes a perceptual quality assessment metric for a stereoscopic video (SV-PQAM). To model the SV-PQAM, this paper presents the following features: temporal variance, disparity variation in intra-frames, disparity variation in inter-frames and disparity distribution of frame boundary areas, which affect the human perception of depth and visual discomfort for stereoscopic views. The four features were combined into the SV-PQAM, which then becomes a no-reference stereoscopic video quality perception model, as an objective quality assessment metric. The proposed SV-PQAM does not require a depth map but instead uses the disparity information by a simple estimation. The model parameters were estimated based on linear regression from the mean score opinion values obtained from the subjective perception quality assessments. The experimental results showed that the proposed SV-PQAM exhibits high consistency with subjective perception quality assessment results in terms of the Pearson correlation coefficient value of 0.808, and the prediction performance exhibited good consistency with a zero outlier ratio value.

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거주자의 공동주택관리 업무에 대한 인식과 관리참여 의사 (Residents′ Attitudes toward Multi-Family Housing Management and their Intention to Participate)

  • 은난순
    • 가정과삶의질연구
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    • 제22권3호
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    • pp.35-46
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    • 2004
  • The purpose of this study was to examine the residents' opinions on the degree of importance, and satisfaction with, the managerial service of multi-family housing. Residents' participation in managerial activities was also examined, because residents' opinions should be taken into serious consideration in order to improve the efficiency of housing management. Research methods used in this study were survey, field study, and content analysis of professionals' opinions. Survey data of 520 residents who live in multi-family housing were analyzed by means, frequencies, correlation, chi-square tests, t-tests, one-way ANOVA, post-hoc estimation (Scheffee test), and regression. The major findings of this study were as follows: First, many residents were dissatisfied with the quality of managerial service, but they thought that managerial services were very important. For example, they thought that safety inspection of the playground was very important, yet the current level of service was not satisfactory. Second, the characteristics of residents that determined the degree of residential satisfaction were income the location of the residence, and degree of participation in the community events. Third, the residents generally did not want to participate in the managerial services and community programs through such activities as participation in resident committee. In order to improve the housing management efficiency, residents' participation is critical. Some participants in this study pointed out that the details of management service and future plans need to be made public. New management models need to be developed to promote residents' participation and increase their satisfaction in the management.

장기요양시설 노인의 기능상태에 따른 간호서비스 필요도 예측 (Predictors of Nursing Service Need for Nursing Homes Residents)

  • 이태화;조순영;장윤경
    • 대한간호학회지
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    • 제39권1호
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    • pp.95-106
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    • 2009
  • Purpose: The purposes of this study were to explore the functional status of elderly residents and to analyze time use, and finally identify factors to predict nursing care needs in relation to functional status and health related variables. Methods: In this study a descriptive-correlational design was used. Functional status of participants was obtained through interviews, and nursing care time was examined using a 1 min time-motion study with a standardized instrument developed by Korea Long-Term Care Planning Committee (2005). Results: The mean total functional score was 65 (range 28-125) and mean total nursing care time was 144.15 min per day. There were significant positive relationships between total nursing care time, marital status, back pain, dementia, and vision impairment. Multiple regression analyses showed that a liner combination of number of illnesses, types of primary disease, ADL, IADL, cognitive function, nursing demand, and rehabilitation demand explained 42.8% of variance of total nursing time. ADL (${\beta}$=-.533) was the most significant predictor of nursing service need. Conclusion: Identifying factors that result in variations of service need has implications for adequate nursing service, estimation of optimum nurse to patient ratio, quality of care and patient safety.

Service Life Prediction of Marine Rubber Fender

  • Woo, Chang-Su;Park, Hyun-Sung;Sung, Il-Kyung;Yun, Soon-Hwan;Lee, Jae-Moon
    • Elastomers and Composites
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    • 제54권1호
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    • pp.70-76
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    • 2019
  • The function and purpose of the marine rubber fender, to prevent the damage of the ship and the mooring while the ship is being attached to the pier. However, maintenance of the fender after installation is not enough, because it is generally handled as an attachment facility. Estimation the life of a marine rubber fender is important in the maintenance of a port. When manufacturers design and produce marine rubber fenders, they do so according to various conditions such as the reaction force acting on the hull and docking vessel and deformation after absorbing the kinetic energy of the ship. In this study, a method for predicting and evaluating service life from the product design and development stage was established, in order to evaluate the durability of the marine rubber fenders. The SSp-300H and HSP-300H models were used to predict the service life. The method developed in this study, is expected to predict the service life of the marine rubber fender accurately and in a comparatively shorter time, thereby contributing to the evaluation standard and quality stability of the product.

A New Video Bit Rate Estimation Scheme using a Model for IPTV Services

  • Cho, Hye-Jeong;Noh, Dae-Young;Jang, Seong-Hwan;Kwon, Jae-Cheol;Oh, Seoung-Jun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제5권10호
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    • pp.1814-1829
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    • 2011
  • In this paper, we present a model-based video bit rate estimation scheme for reducing the bit rate while maintaining a given target quality in many video streaming services limited by network bandwidth, such as IPTV services. Each item of video content can be stored on a video streaming server and delivered with the estimated bit rate using the proposed scheme, which consists of the following two steps: 1) In the first step, the complexity of each intra-frame in a given item of video content is computed as a frame feature to extract a group of candidate frames with a lot of bits. 2) In the second step, the bit rate of the video content is determined by applying statistical analysis and hypothesis testing to that group. The experimental results show that our scheme can reduce the bit rate by up to 78% with negligible degradation of subjective quality, especially with the low-complexity videos commonly used in IPTV services.

High Performance QoS Traffic Transmission Scheme for Real-Time Multimedia Services in Wireless Networks

  • Kang, Moonsik
    • IEIE Transactions on Smart Processing and Computing
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    • 제1권3호
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    • pp.182-191
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    • 2012
  • This paper proposes a high performance QoS (Quality of Service) traffic transmission scheme to provide real-time multimedia services in wireless networks. This scheme is based on both a traffic estimation of the mean rate and a header compression method by dividing this network model into two parts, core RTP/UDP/IP network and wireless access parts, using the IEEE 802.11 WLAN. The improvement achieved by the scheme means that it can be designed to include a means of provisioning the high performance QoS strategy according to the requirements of each particular traffic flow by adapting the header compression for real-time multimedia data. A performance evaluation was carried out to show the effectiveness of the proposed traffic transmission scheme.

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