• 한국IT서비스학회지
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• 제10권2호
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• pp.309-327
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• 2011

Even though several methodologies for SOA(Service Oriented Architecture) have been proposed, in practical aspects most of them have some problems since they fail to propose specific policies in definition and identification of a service. This paper proposes a service modeling methodology. SOMO(Service Oriented Modeling using Ontology), which draws proper services in the process of defining and identifying services. SOMO defines a service ontology based on service definition and characteristics in SOA. The service drawing process consists of 3 steps : requirement analysis, service identification, and service definition. SOMO is expected to increase the degree of reuse and facilitates the definition and search of services by using service ontology. In addition, it clearly allows the definition and identification of services, satisfying the user requirements.

• 한국컴퓨터정보학회논문지
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• 제14권9호
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• pp.1-10
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• 2009

웹 서비스 조합 분야는 단일 서비스를 재사용하여 가치 있는 서비스를 생성하기 위해 등장했으며, 최근에는 차세대 웹 서비스인 시멘틱 웹을 구현하기 위해 IOPE를 기반으로 단순 검색 및 조합 대신에 규칙이나 AI를 통한 검색 및 조합 방법이 제안되고 있다. 또한 보다 효율적인 모듈화를 위해 기존의 객체지향 프로그래밍 방식보다는 관점지향 프로그래밍 방식이 도입되고 있다. 본 논문에서는 시멘틱 웹을 위해 관점지향 프로그래밍(Aspect-Oriented Programming, AOP) 및 리플렉션(Reflection)을 적용한 동적 웹 서비스 조합 및 실행 기법을 설계한다. 제안하는 기법은 웹 서비스의 메타 데이터를 동적으로 획득하기 위해 리플렉션 기법을 사용하고 아울러 동적으로 웹 서비스를 조합하기 위해 AOP 기반 접근방식을 통해 바이트 코드를 생성한다. 또한 리플렉션을 이용한 동적 프록시 객체를 통해 조합된 웹 서비스를 실행하는 방식을 제안한다. 제안하는 기법의 성능 평가를 위해 비즈니스 로직 계층과 사용자 뷰 계층 측면에서 조합된 웹 서비스를 검색하는 것에 대한 실험을 수행한다.

• 대한통합의학회지
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• 제12권1호
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• pp.151-159
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• 2024

Purpose : This study was conducted to investigate correlation between patient satisfaction and rehabilitation motivation in a physical therapy environment. Methods : This study conducted a survey on musculoskeletal and neurological patients receiving rehabilitation treatment at a hospital. The subjects of the study were patients who were currently receiving rehabilitation treatment, either hospitalized or outpatient. 234 people were collected. A questionnaire was consisted of a total of 55 questions, including 27 questions about motivation for rehabilitation, 14 questions about physical therapy service environment, and 14 questions about patient satisfaction and intention to revisit. The detailed items in rehabilitation motivation consisted of 8 questions about task-oriented motivation, 7 questions about change-oriented motivation, 4 questions about obligatory motivation, 4 questions about external motivation, and 4 questions about intrinsic motivation, and in the physical therapy service environment, 4 questions about facility service and therapist service. , 6 questions, 4 questions about services used, 3 questions about friendliness, 4 questions about professionalism, 3 questions about treatment satisfaction, and 2 questions each about repeat visit and recommendation. Results : Facility service (r=.21) was highly correlated for task-oriented motivation, therapist service (r=.22) for change-oriented motivation, therapist service (r=.31) for mandatory motivation, therapist service (r=.19) for external motivation, and facility service (r=.56) for internal motivation. Revisit for task-oriented motivation (r=.47) is kind to change-oriented motives (r=-.13) was highly correlated with kindness (r=.19) for mandatory motives, recommendation (r=.14) for external motives, and expertise (r=.52) for internal motives. There was a high correlation between professionalism (r=.61) for facility services and kindness (r=.53) for therapist services, and revisit (r=.40) for service use. Conclusion : According to the results of this study, it was found that there was a correlation between patient satisfaction and rehabilitation motivation in a physical therapy environment.

• 유통과학연구
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• 제14권2호
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• pp.123-133
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• 2016

Purpose - Understanding how service convenience drives shopping performance is imperative for retailers such as department and large discount stores. Retailers have to enhance shopping productivity by reducing the costs of shopping, as convenience triggers customers' perceived shopping value, leading to customer satisfaction, and ultimately patronage behavior. Consumers, generally considering time as a scarce resource, are more sensitive to the time costs of tasks in regard to shopping trip, differently from forming perceptions of convenience in time orientation. Therefore, this study attempts to examine the moderating effects of consumers' time orientation on the relationships among service convenience of retailers and shopping performances such as shopping value and service performances. Research design, data, and methodology - The department and discount store chains were chosen as the point of analysis in this study. Data were collected from a survey of real-life consumers and all respondents were screened to ensure only those who had visited in the department and discount store chains within past six month prior to the day of data collection. Out of 600 self-reported surveys that were distributed, a total of 530 responses were returned and after excluding 20 incomplete responses, the final sample size was 510. The three hypotheses were proposed and tested in this study. The one hypothesis was on the moderating effects of time orientation for the effects of service convenience on shopping value (hedonic and utilitarian shopping value). The other two hypotheses were on the comparisons between high and low time-oriented customers with the effects in shopping value from service performance. Hierarchical moderated regression analysis was used to test the hypotheses. Results - The results suggest that the effect of service convenience on utilitarian shopping value and the positive effect of utilitarian shopping value on customer satisfaction are greater in low time orientation than high time orientation customers. Conversely, when customers are highly oriented toward time, the effects of hedonic shopping value on customer satisfaction and revisit intention are greater than for customers who are lowly oriented toward time. Conclusions - This study has two-fold significance. First, this study contributes to the consumer behavior and services marketing literature by incorporating customers' time orientation into the service convenience-shopping performance. Although the effect of service convenience on shopping performance might differ from customers' perceptions concerning shopping, there has been little investigation or comparison between customers' perception on time. This study is a first attempt to consider how the effects of service convenience on shopping value and service performance vary with differing levels of customers' time orientation. This study advances prior studies by showing that the service convenience-shopping value and service convenience-service performance relationships vary across different combinations of the customer's time orientation. The findings of this study suggest that the retailers need to enhance the experiential aspects of the stores for their high time-oriented customers. Conversely, for the low time-oriented customers, the retailers should boost the visual distinctiveness and ease of store navigation.

• 한국정보과학회:학술대회논문집
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• 한국정보과학회 2004년도 가을 학술발표논문집 Vol.31 No.2 (1)
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• pp.31-33
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• 2004

HLA (High Level Architecture) 는 모델링과 시뮬레이션 분야에서 상호 이질적인 서비스에 따른 어플리케이션의 상호운용성(interoperability)과 재사용성(reusability)을 증진시키기 위해 필요한 infrastructure를 개발하기 위한 청사진이다. RTI(RunTime Infrastructure)는 HLA 의 소프트웨어적 도구로써 IibTRI, FedExec, RTIExec의 세 가지 컴포넌트로 구성되어 있다. RTI는 분산환경에서 동적으로 다수대다수간의 통신을 제공하는 미들웨어 (middleware)이다. 대규모의 분산 시뮬레이션의 실행은 지리적으로 퍼져있는 많은 양의 컴퓨팅 자원을 필요로 할 수 있는데 이러한 환경이 가지는 보안과 동적 자원 할당이라는 문제점을 Globus Toolkit3(GT3)안의 Open Grid Service Arcitecture(OGSA)를 사용해서 해결할 수 있는 RTI-G를 개발해 왔고 이를 service-oriented RTI-G라 부른다. 이 논문에서는 service-oriented RTI on Grid 의 구조와 앞에 제시된 문제점들의 해결방안을 제시하고 실험한다.

• 지식경영연구
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• 제14권3호
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• pp.87-100
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• 2013

As the external knowledge networks of firms have become more and more important to their product and service innovations, many global leading companies such as P & G, IBM, and Samsung Electronics have formulated and implemented their open innovation strategy. This study attempts to empirically analyze the effects of CEOs' supports for external knowledge networks, external knowledge network-oriented cultures and inter-organizational knowledge management systems as the major antecedents to external knowledge networks by using the data based on organizational members' perceptions about them. Based on 847 samples collected from employees in three companies in the medical, the construction and the IT service industries, this study performed a structural equation modeling (SEM) analysis about the effects of the antecedents to the external knowledge networks on product and service innovations through Partial Least Squares (PLS). The empirical findings of this study show that CEOs' supports for external knowledge network positively influence product and service innovations, partially mediated by external knowledge network-oriented cultures and inter-organizational knowledge management systems. And they also show that external knowledge network-oriented cultures and inter-organizational knowledge management systems have a positive effect on product and service innovations, respectively, partially mediated by external knowledge networks. With these new findings, academic and practical implications are discussed.

• 품질경영학회지
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• 제45권4호
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• pp.903-916
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• 2017

Purpose: The paper analyzes empirically the causal relationship between customer-oriented Quality circle activities and Business Performance for Korean service firms. We compare the operational characteristic behavior of the service firms and business performance. Methods: In this study, we used 3 variables, QC activities, Employee commitment and business performance. Especially, Service SME's QC Circle activities were analyzed in related with growth of company on the basis activities such as Leadership(team), improvement activity, Organizational learning, customer-focus activity and employee suggestion. Results: The result of analysis showed that employee commitment affected significantly on financial performance and non-financial performance and in turn, improvement activities, Organizational learning and customer-focus activity affected significantly on business performance (financial and non-financial). Conclusion: In the summary of the characteristics of this study based on the research results, first, segmenting the QCC activities in the service business into 5 elements can be considered to be differentiated from the existing researches in the aspect of utilizing the organization's objective-oriented variables differently from the researches utilized the variables related personal characteristics. Second, this study suggested the recent research results that suggested the problems of the QCC clearly, through which what new QC story approach was suggested has working level value in the aspect of activating the service QCC.

• International Journal of Advanced Culture Technology
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• 제12권3호
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• pp.73-79
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• 2024

The smart tourism chatbot service provide smart tourism services to users easily and conveniently along with the smart tourism app. In this paper, the tourism information QA (Question Answering) service is proposed based on the task-oriented smart tourism chatbot system [13]. The tourism information QA service is an MRC (Machine reading comprehension)-based QA system that finds answers in context and provides them to users. The tourism information QA system consists of NER (Named Entity Recognition), DST (Dialogue State Tracking), Neo4J graph DB, and QA servers. We propose tourism information QA service uses the tourism information NER model and DST model to identify the intent of the user's question and retrieves appropriate context for the answer from the Neo4J tourism knowledgebase. The QA model finds answers from the context and provides them to users through the smart tourism app. We develop the tourism information QA model by transfer learning the bigBird model, which can process the context of 4,096 tokens, using the tourism information QA dataset.

• 한국조리학회지
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• 제20권1호
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• pp.220-237
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• 2014

본 연구는 서울과 경기지역에 거주하며 외식경험이 있는 55세 이상의 노년소비자의 개인가치와 라이프스타일이 외식업체 선택속성에 미치는 영향관계를 파악함으로써 고령화 사회를 목전에 두고 있는 시점에서 외식기업의 경영활동과 그 성과를 극대화 할 수 있는 방안을 마련함에 있어 그 기초적인 자료를 제시하고자 하였다. 기존의 연구논문을 바탕으로 관련 변수를 추출하고 모형과 가설을 설정하여 설문조사를 통해 본 연구의 결과는 노년소비자가 라이프스타일 활동지향형 요인 즉, 최신의 경향과 유행을 따르며 새로운 일에 도전하는 것을 즐겨하는 편이며, 때로는 열정적인 즐거움을 경험하고 싶어 하는 것으로 나타났다. 또한 외적가치를 지향하는 노년소비자는 라이프스타일에 있어서 비교적 다양한 형태를 나타내는 것으로 나타났으며, 원칙지향형은 편안하게 이야기할 수 있으면서 조용하고 휴식을 취할 수 있는 주변사람들로부터 평판이 좋은 곳을 주로 선택하며 활동지향형은 부대시설이나 노인 특가 할인된 메뉴와 서비스가 친절하며 가격이 저렴하다면 다소 멀어도 이용하는 것으로 나타났다. 이러한 연구결과는 노년소비자의 개인가치와 라이프스타일에 따라 외식업체 선택속성 기준이 달라질 수 있다는 것을 의미하는 것으로 보다 전국적인 범위로 외식업체를 직접 방문하여 노년소비자를 대상으로 한 보완적인 연구를 바탕으로 노년외식소비자가 지향하는 가치와 외식업체 선택속성을 파악함으로써 향후 외식 기업의 활성화와 노년소비자 시장의 마켓팅 전략 수립에 긍정적인 영향을 가져올 수 있을 것으로 사료된다.

• 한국컴퓨터정보학회논문지
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• 제12권4호
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• pp.21-31
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• 2007

본 논문에서는 상대적으로 B2B 환경만을 고려하고 있는 SOA 프레임워크를 대신하여 일반 사용자들에게도 원활한 서비스 제공을 가능하게 하는 SOA 프레임워크를 제시한다. 이를 위해 SOA의 개념과 특징, 구성요소에 대해 살펴본 후 이를 차세대 P2P 플랫폼으로 부각되고 있는 JXTA를 사용하여 구현한다. 제안된 프레임워크는 다른 SOA 프레임워크들의 기본적인 기능들을 포함하면서, 다른 프레임워크들에 비해 서비스 공급과 사용이 쉽고, 서비스가 데이터와 그 데이터를 제어할 수 있는 어플리케이션이 실행 가능한 형태로 공급되어 보안 문제를 해결 할 수 있으며, 각각의 peer들이 서비스 공급자, 서비스 사용자, 서비스 저장소의 역할을 동시에 수행할 수 있는 다양한 장점이 있다.